Kathy Azeez-Narain is the Chief Digital and Customer Innovation Officer. In this role, Kathy leads the development of Hoag’s Digital Strategy & Transformation to maintain Hoag’s position as an innovator in delivering both the highest quality care and exceptional patient experiences. This includes optimizing the relationship between our patients and their health information data, utilizing digital tools to develop, design & enhance the patient experience, and effectively moving patients from offline to online by way of a comprehensive digital ecosystem. Kathy is a digital product leader with more than a decade of experience in product development and marketing within the financial services industry. She joins Hoag from American Express, where she held various leadership roles driving digital product, marketing, and data strategies for the company. It was here that she delivered some of the first ever digital solutions for the organization including mobile experiences that better connect businesses to their cards, centralized data platforms and in-house design/creative solutions and teams. Kathy earned her Bachelor of Science in Computer Science from Hofstra University.