Welcome to A Touch of Knowledge, hosted by Risk Management Consultant, Don Hicks. On this podcast you will find a combination of professional interviews and exclusive conversations around business challenges that exist in the marketplace today. The purpose of this podcast is to not only explore what these challenges are, but to also discuss Why these issues exist in the first place, and provide some practical Best Practices in dealing with them. This show is designed for any manager, business owner, or executive that wants to learn key insights from other subject-matter-experts. This show is unique in that it will challenge conventional thought processes in dealing with all of the complexities of overseeing a business, managing employees, and will provide practical business insights that will help the organization improve.