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In this conversation, Dave Prior and Scott Sehlhorst discuss the importance of improving the product plan while executing it. They explore the common problem of companies jumping straight into execution without considering what they should build and why. Scott emphasizes the need to shift from a mindset of control to one of influence, where product managers focus on solving problems and creating value for customers and the business. They also discuss the concept of uncertainty and sensitivity and how to navigate it using impact mapping to identify needs and changes. In this conversation, Scott Sehlhorst discusses the importance of shifting into a business model and the need to create changes and hypotheses. He emphasizes the process of narrowing down the target population and quantifying the impact of changes. Scott also highlights the significance of determining sensitivity and making connections between cause and effect. He introduces the confidence rubric and explains how to prioritize experiments. The conversation concludes with the idea of constantly improving the plan and focusing on the next most important thing to learn.
Takeaways
Companies often jump straight into execution without considering what they should build and why.Product managers should shift from a mindset of control to one of influence, focusing on solving problems and creating value for customers and the business.Uncertainty and sensitivity are inherent in product development, and it is impossible to know everything before building a product.Using impact mapping can help identify needs and changes, allowing for experimentation and learning in an uncertain environment. Shifting into a business model involves creating changes and hypotheses.Narrowing down the target population is crucial for effective experimentation.Quantifying the impact of changes helps determine the potential outcomes.Using a confidence rubric can aid in decision-making and prioritization.
Chapters
00:00 Introduction and Background03:00 The Fear of Being Late vs. the Fear of Being Wrong05:58 Backlog Rationalization Workshop10:00 Moving from Control to Influence13:07 Building the Right Things20:00 Navigating Uncertainty and Sensitivity29:11 Using Impact Mapping to Identify Needs and Changes31:56 Shifting into Business Model33:05 Creating Changes and Hypotheses34:32 Narrowing Down the Target Population35:15 Quantifying the Impact36:34 Determining Sensitivity38:21 Making Connections and Causal Relationships39:36 Confidence and Uncertainty43:00 The Confidence Rubric44:23 Prioritizing Experiments49:29 What's the Next Most Important Thing to Learn53:28 Improving the Plan
Links from the PodcastThe Empathy Map Podcast where Scott and I discuss Impact Mappinghttps://on.soundcloud.com/szLXeqe5Q6t2Tf9b8
Scott’s blog post about using a Confidence Rubrichttps://uxpressia.com/blog/make-decisions-about-business-experiments
Contacting Scott:Scott’s Blog at Tyner Blain: tynerblain.com/blog/LinkedIn: www.linkedin.com/in/sehlhorst/Twitter: twitter.com/sehlhorstEmail: scott@tynerblain.com
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