This is the AHRMM Subject Matter Expert Podcast hosted by Justin Poulin. Tune in every month as we speak with Industry Experts to highlight success stories and solutions from the field that advance the healthcare supply chain. And now, Justin Poulin with this month’s Expert…

Guest: Devin Sumaoang, Director of Supply Chain Transformation & Design at the University of Washington

Topic: Design Thinking – Achieve Employee Engagement

- What is design thinking? - How did you adapt the model for healthcare supply chain to achieve employee engagement?* David Goldsmith and background- What is the process?* Starts with an Idea Funnel* Organize the ideas* Choose- Keys to success* Attach measurements* Report on the results* Give credit to the individual(s) with the idea- Why is this important?* Some teams become too dependent on their leaders* Promotes professional growth- Operational execution experience- Project management experience* Important for succession planning- How are you planning to measure this and what feedback have you received to date?