Today’s guest is Dajana Achelpohl, Head of EMEA Service Management at Google. The discussion focuses on the practical applications of AI in the workplace and to demystify some of the hype around AI, as Dajana shares her insights on integrating AI into business processes.

Topics include:

• How Google emphasizes AI understanding and implementation basics
• Focusing on problem-solving to achieve measurable outcomes
• Aligning teams on AI usage: educate, address concerns & empower productivity
• The need for a team-driven AI adoption
• Educate on AI risks, promote responsible use & proactive management approach