In this episode, we chat with dietitian Gwen Kostal, RD, in Guelph, ON. Gwen explains what "QI" (or quality improvement) is, why she's passionate about it, and why dietitians are already well equipped to incorporate it into their practices. We also get a sneak preview of her upcoming Dietitians of Canada conference workshop called "Beyond the buzzword: quality improvement tools for dietitians."