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How to Set Up Your Childcare Options to Include Community Care

How to Set Up Your Childcare Options to Include Community Care

Released Wednesday, 3rd July 2024
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How to Set Up Your Childcare Options to Include Community Care

How to Set Up Your Childcare Options to Include Community Care

How to Set Up Your Childcare Options to Include Community Care

How to Set Up Your Childcare Options to Include Community Care

Wednesday, 3rd July 2024
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on your postpartum logg- series

4:01

and we kind of saved the

4:04

most daunting of all the topics for

4:06

last because today we're going to explore

4:08

how to go about setting up your

4:10

child care options. As

4:12

you can imagine this is an incredibly

4:14

complex topic because of all the variables

4:17

that need to come together and

4:19

that's even without considering the emotional

4:21

aspect of going through this process.

4:24

Nevertheless we are certain that you

4:26

are going to need some form

4:28

of child care at some point

4:31

whether it's an everyday situation or

4:34

you're a stay-at-home parent that needs a

4:36

family member to watch your child one

4:39

afternoon a week so you can more

4:41

easily knock off items off your to-do

4:43

list or simply get some much needed

4:46

time to yourself. So I

4:49

want you to approach this episode as

4:51

a primer of sorts so that you

4:53

can start familiarizing yourself with what the

4:55

process can look like and

4:58

also know that for this particular

5:00

episode we're focusing more on the

5:02

community-based child care piece of the

5:04

puzzle and we decided to

5:06

do that for three reasons. The

5:08

first is that even if you're

5:10

thinking of going with a more

5:12

transactional child care option like a

5:14

child care center or even a

5:16

nanny that is not something that

5:18

will be available to you 24-7

5:20

you will need a combination of

5:22

options so it's super helpful

5:24

to be more intentional about setting up

5:26

your community-based options rather than scrambling at

5:29

the last minute to see who can

5:31

help you out. The

5:33

second reason is that the process

5:35

of figuring out your more transactional

5:37

options will be quite unique to

5:40

you depending on regulations of

5:42

where you live, your

5:44

schedule, your child's needs, what you can

5:46

afford, and the quality of

5:48

care that is accessible to you. And

5:51

so it would be ridiculous of us

5:53

to try to tackle all of that

5:55

especially since an amazing resource to help

5:57

you figure out all of those details

6:00

already exists. I'm

6:03

referring to childcareaware.org

6:06

and part of their power is that they

6:08

work with a national network of more than

6:10

500 child

6:13

care resource and referral

6:15

agencies. These agencies

6:17

serve as hubs to help you

6:19

find quality child care and

6:21

the services they provide will vary

6:24

depending on where you live, but

6:26

usually include referrals to local child

6:28

care providers information on

6:31

state licensing requirements, where

6:33

to get help for paying for

6:35

child care, and even

6:37

information on services for children

6:39

with special needs. Heads

6:42

up though that the childcareaware

6:44

website has so much information

6:46

that it can feel a

6:48

little daunting. So give

6:50

yourself time to get acquainted with the

6:52

site and understand the different types of

6:55

services available to you along with the

6:57

related jargon before rushing to set up

6:59

interviews with child care centers. If

7:02

you take the time to explore

7:04

the website, you will find lots

7:07

of helpful lists, downloads, and

7:09

step-by-step suggestions on how to start

7:12

your child care search and

7:14

select a child care program. And

7:17

yes, they even have helpful lists

7:20

of questions that you can ask

7:22

during your tours. And

7:24

then the third reason we

7:26

are focusing more on community

7:28

care options for this episode

7:30

is that there are long-term,

7:32

even lifelong benefits to setting

7:34

up care shares and creating

7:36

nourishing community connections. If

7:39

you heard our recent episode with Michelle

7:41

Peterson, you heard there how we talked

7:43

about the importance of creating a village

7:45

of support to help you during your

7:47

immediate postpartum, but it's not like

7:49

you stop needing help once you go back

7:51

to work. And again, you're not

7:54

meant to take care of your child alone.

7:56

I also get that

7:58

building community can seem daunting. So

8:00

that is why I wanted to speak

8:02

specifically to my guest Leslie Burrell today,

8:05

because she has not only had to

8:07

figure out how to set up community

8:09

care for her child as a single

8:11

mom in New York City, she

8:13

also created a very powerful

8:15

app to help simplify the

8:18

process for all of us.

8:21

And I am all for helpful

8:23

tools. You're listening

8:25

to Birthful here to inform

8:27

your intuition. Welcome

8:34

Leslie. It is so lovely to have you here

8:36

on the show. I'm looking forward

8:39

to our conversation. Me too. Thanks

8:42

so much for having me. Oh

8:44

my gosh. And you are

8:46

doing some amazing work to

8:48

try to improve childcare options

8:50

and just the care in

8:53

general. Why don't you tell

8:55

us a little bit about yourself, how you identify and

8:57

the work you're doing. Sure. So

8:59

my name is Leslie Burrell. I'm the

9:01

founder of a company called Carefully. Carefully

9:06

is a platform for parents to

9:08

connect with people they know and

9:10

trust to create networks

9:13

for exchanging childcare, organizing

9:15

playdates and planning events.

9:18

My background, I think that was the other question you asked.

9:21

Sorry. My background, I

9:23

am, my father is Cuban. My

9:25

mother is Jewish. That's how I

9:27

identify. She her as well. Those

9:30

are different types of identities, but those

9:32

are all mine. And

9:36

what led you to

9:38

create Carefully and your initiative

9:40

on, called fixed childcare, right?

9:42

To try to, I mean, give us

9:45

a bird's

9:47

eye view of the state of childcare

9:49

in the US, which is, to

9:52

put it mildly, mildly, dismal. Sure.

9:57

For sure. It says, what, what?

10:00

What we talk about in the

10:02

B2B space is 90% of US

10:04

workers don't have access to employer-provided

10:06

childcare. So whether you're a freelancer,

10:09

a gig worker, working non-stander hours,

10:11

these are people that

10:13

either their employer doesn't offer childcare benefits

10:15

or they don't qualify for childcare benefits.

10:18

And offering solutions that are

10:20

inclusive, we know is really

10:22

important, but that also allow

10:25

employees to connect with each other at

10:27

a time when we're feeling isolated and

10:29

lonely and depressed and we're sitting in

10:32

our homes. And fixed

10:34

childcare is our latest initiative to really

10:36

surface the stories of the people that

10:39

are on the ground doing the work

10:42

and helping to really drive those

10:44

stories home and make the issue

10:46

more well understood so we can

10:48

help find the solutions to make

10:50

care affordable, accessible and inclusive. And

10:52

that's really what Carefully is all

10:54

about. We know that childcare is

10:56

expensive, inaccessible and stressful.

10:59

And with our platform, we try to

11:02

help people find other options so that

11:05

they can connect with their community, that

11:07

they're not always having to spend money

11:09

on childcare. And I

11:11

really came to this solution

11:14

trying to solve my own problems as a single mom.

11:17

I have been through a journey

11:19

as a single mom living and working

11:21

in New York. And

11:24

when he was three going on

11:26

four, I didn't have a lot

11:28

of friends that had kids in New York City and

11:30

I was in between jobs so

11:32

I didn't have a sitter at the time because

11:35

I couldn't afford it. And he

11:37

was at school and I was trying to figure

11:39

out what I was doing so I needed another

11:41

job. And he's very

11:43

extroverted so he always wants to have people

11:46

around and somebody entertaining him. And

11:49

as a single mom, I always need a break.

11:51

And so to me, play dates were the answer,

11:53

but I didn't have a network

11:55

of parents. And so

11:57

I started reaching out to people at the park.

12:00

asking them to come over and have their kids

12:02

have a play date. My idea

12:04

was the kids would play and I would get a

12:06

break. I really realized at that

12:09

point that actually the parents come over

12:11

and you end up spending the time

12:13

entertaining the parents. For me as an

12:15

introvert, it's not a break. At that

12:17

point, I took a step back and I

12:19

said, there has to be a way for us

12:21

to remove that obligation and guilt that parents

12:23

feel to always be around

12:25

and watch the kids and do that,

12:28

whereas the kids are fine. That's

12:30

how carefully I was really born. I

12:32

put my background in product and technology

12:35

to work and I said, let me

12:37

solve this problem for myself. That's

12:40

how carefully it came to life.

12:42

As we looked around and saw

12:45

a lot of the solutions in

12:47

the child care space were still

12:49

targeted towards people of means, people

12:52

in the upper socioeconomic classes. I

12:54

really wanted a solution that was

12:56

beautiful and well-designed and thoughtful but

12:59

prioritized the needs of vulnerable communities,

13:01

marginalized communities, but was still inclusive

13:03

and anybody could use. That's really

13:06

what I've been focused on with

13:08

Carefully. Yeah. The most

13:10

recent initiative of course is fixed child

13:12

care, which is an outgrowth of that.

13:16

Say I am currently pregnant, have

13:18

a job thinking after my baby

13:20

is born, I probably need to

13:22

go back to work. I

13:25

know nothing about child care. It's all

13:27

new to me. What

13:29

are the options out there for me

13:31

to consider? I think that there's

13:33

a few things to think about. I

13:36

would first start off and say

13:38

there's no silver bullet. It's always

13:40

going to be a combination of

13:42

options and it depends on your

13:44

situation. You have your informal

13:46

care, which is things like your friends

13:48

and family that you rely on, your

13:51

unlicensed care, which could be home-based

13:54

care providers. You have your license

13:56

care, which is daycare. You have

13:58

nannies. A lot of

14:00

times there's different price points for me. When

14:03

my son was younger, we

14:05

did a nanny share with another friend

14:07

and that worked out really well for

14:09

us because it allowed him to be

14:11

with another child and it allowed us

14:13

to have one sitter between

14:16

the two of us. I was also

14:18

working long hours working in tech, but

14:20

really, especially if you're lucky enough to

14:22

have paid leave, using that time to build

14:25

your community, that's the time when you can

14:27

start to find other moms who

14:29

are on leave too and start building

14:31

your community on Carefully or in real

14:34

life too. And then as the kids

14:36

grow, you have a community where you

14:38

can start sharing care. So that's that

14:40

informal care network, which is one part

14:42

of care, which is really critical. And

14:44

if you start building those bonds from

14:46

when the kids are babies, you

14:49

and the parents can grow together. I know

14:51

that that was something that I started. So

14:53

I think that you have to really get

14:55

out there. And I think also when you're

14:57

looking at, when you're looking for affordable care,

15:00

which is what we think about too, there

15:02

are a lot of subsidized care

15:04

options too, but they're harder to

15:06

find. And that's one of the

15:08

things that we see a lot

15:10

when we're doing our advocacy work,

15:12

that not all of the subsidized

15:14

care options, our

15:17

spaces are filled up because people

15:19

just don't know about them. And

15:22

so you actually have to do a lot of research

15:24

and digging to find them. And this is part of

15:26

the problem. You have to do a lot of work

15:28

to find them. Then you have to do a lot

15:31

of work to fill out all the paperwork and jump

15:33

through the hoops. And that's, it's not

15:35

a good situation, but the reality is

15:37

if you don't have the money to

15:40

pay for formal childcare, that's expensive, it

15:42

can cost over a thousand dollars a

15:44

month. And when that's the average, of

15:46

course, in places like New York or

15:48

big cities, it's gonna be much higher.

15:51

Then you have to really do the research

15:53

to find the affordable options. And then once

15:56

you've done the research, you then have to

15:58

do more work to do the pay. for

16:00

work to get into

16:02

those programs, right? So it's not easy,

16:04

but you can find them because the

16:07

spaces are there. And

16:09

so in terms of these options

16:11

for subsidized care, what are

16:13

there? Do you know, what did you find? It's

16:16

going to vary, you know, state to

16:18

state, city to city, and

16:21

cities are trying, I think they're trying

16:23

to do the work, but they're dealing

16:25

with bureaucratic processes. And

16:28

so fixed child care.com is our

16:30

website. And we do have a

16:32

section with resources for parents called

16:34

read, watch, listen, if you go

16:36

there, we have articles for new

16:39

parents where you can find all

16:41

of these tips and tricks for

16:43

finding vouchers, finding subsidized care that

16:45

we recommend. So I

16:47

would say go there. I think also

16:50

wherever your local your local city site

16:52

is, go there and really look for

16:54

subsidized care. There's usually resources at the

16:57

city level, but you do have to

16:59

do digging. And also talk to people,

17:01

you know, talk to your local community

17:03

organizations, go in and ask questions, talk

17:05

to other parents. And

17:07

a lot of this is is word of

17:09

mouth that you can get in there and

17:11

do it. And that's where where we see

17:13

a lot of the knowledge being held, unfortunately.

17:15

This is an

17:18

overwhelming topic, because there's so many

17:20

moving parts. So I think we've

17:22

got the one part that we

17:24

talked about in terms of options

17:26

that you have, which you explained,

17:28

whether it's paid, whether it's formal,

17:31

informal, whether it's friends and family,

17:33

nannies, you know, in your home,

17:35

outside your home, and sort

17:37

of trying to navigate what fits better for

17:40

you. And then that can be a combination

17:42

of things. And I hear a lot with

17:44

my doula clients, like the baby's gonna spend

17:46

three days a week with their grandmother, and

17:49

then they're at childcare for two days a

17:51

week. And so and so it is a

17:53

mix of that. Then

17:55

trying to figure out how to pay for it.

17:57

And you were saying that on average, that $1,000

18:01

per month for childcare

18:03

outside the home as the

18:06

average and depending on what city you are, I've

18:08

heard like a lot more and also a lot

18:10

less. Yeah. Yeah.

18:12

And then try to figure out if

18:14

there are vouchers or subsidies or programs

18:16

out there that can make this easier

18:19

for you. And then

18:21

there's the emotional piece of it

18:24

of people worry like I found

18:26

this childcare, this is what I can afford,

18:29

or this is the combination of friends and family

18:31

that I connected with. And

18:34

how can I navigate

18:37

the part of thinking,

18:39

is my child going to

18:41

be safe? Are they going to

18:43

be well taken care of? Are their unique

18:45

needs going to be met? And so I

18:48

think let's go down that rabbit hole. Yeah.

18:51

I mean, I think that, you

18:53

know, family or home base here,

18:55

this is where people have set

18:58

up childcare in their home and

19:00

it's set up as a childcare

19:02

center. And a lot of families

19:05

find that to be much more

19:07

aligned with their needs. And they

19:10

prefer that, especially people that are

19:13

from underrepresented groups, because

19:16

I'm a big proponent of family-based

19:18

care. It's usually small, they're small

19:20

centers. They can be

19:22

both licensed and unlicensed. It really

19:24

varies state by state. And that doesn't

19:27

necessarily impact the quality of care. I

19:29

think that that's oftentimes a misrepresentation, though

19:31

they can be license exempt. Sometimes

19:33

it's informal, meaning they don't need to

19:36

be licensed based on the regulations in

19:38

that state. But a lot of times

19:40

the childcare

19:42

providers are very dedicated to the

19:45

community. They're from the community. They

19:48

understand the community. They understand their needs.

19:50

They care so much about the community

19:52

and they're oftentimes much less expensive. They

19:55

really just want to help the community.

19:57

And that's why I have a special...

19:59

place my heart for these people. I've

20:01

met a lot of these family-based care

20:03

providers that are really

20:05

dedicating their lives to surviving,

20:08

barely surviving, and making ends meet

20:11

just to help the families in

20:13

their community get to work. So

20:16

I give them a big shout

20:18

out. The formal child care centers

20:21

are oftentimes much

20:23

fancier, I would say, but that

20:25

doesn't necessarily indicate that they're a

20:28

higher quality, so to speak. And it

20:30

really just depends on your preference, what

20:32

you think is going to be a

20:34

better fit for you and your values.

20:37

And then a nanny can oftentimes be

20:39

more flexible because they're going to work

20:42

with your particular schedule. And I would

20:44

say also family-based centers often have more

20:46

flexibility as well. That's one of the

20:48

biggest challenges in child care is a

20:50

lot of these child care centers, both

20:52

family-based and formal daycare centers, have a

20:55

working schedule of nine to five. And

20:57

we know that a lot of people

20:59

don't work in a normal nine to

21:01

five schedule. Now, family-based child care centers

21:03

that are in-home usually are more flexible

21:05

and will have different hours. So that's

21:08

another consideration to make. But it's really

21:10

about understanding what are the things that

21:12

are important to you and prioritizing those

21:14

things. And sometimes,

21:17

I have heard from people that you

21:19

really end up crossing

21:21

off a lot of things because

21:23

it's going to come down to

21:26

who has availability. And that's the

21:28

breaks in the market that we're

21:30

in, unfortunately. So you really

21:32

have to prioritize what's really, really important

21:35

to you and be willing to make

21:38

those tradeoffs and

21:40

going into that situation knowing what you're willing

21:42

to trade off, I would say. What are

21:45

some of the big things that people

21:47

should be looking out for when trying

21:51

to find care in terms of that?

21:53

What questions should they ask? Or what

21:57

minimum standards should their daycare have?

21:59

have, if you will, in

22:01

order for them to remember,

22:04

like, I'm somebody who knows nothing

22:06

about this, right? And I'm stepping

22:08

into this brave new world. I

22:11

would say everybody has to decide

22:13

for themselves what's important to them.

22:15

I'll just give you an example. I

22:18

was actually on a

22:20

Slack group and there was a new mother

22:22

that was saying just that she's pregnant, not

22:24

even have her baby, and was getting overwhelmed

22:26

by everything that people were telling her to

22:29

read. And as a new mom, I really

22:31

didn't read anything. That's my parenting fast. So

22:33

trying to tell people, like, these are the

22:35

hundred questions you need to go and ask

22:37

everybody to make sure you

22:40

make the exact right choice. I find that

22:42

to be really stressful. Like, you're going to

22:44

be fine. Your instincts are great. Trust your

22:46

values and figure that out and ask people

22:48

based on those things. Because if you get

22:51

caught up in trying to make

22:53

the perfect choice, and

22:55

again, this is my opinion, you're going

22:57

to stress yourself out. And if you

23:00

feel like something's not right, then go

23:02

with your instincts and make another choice.

23:04

Definitely, if you sense that it's not

23:06

right, then make the right decision for

23:08

your family. I try not to

23:11

overthink things. So I can't tell you that

23:13

there's a ton of things to think about

23:15

other than, like, you want somebody that's going

23:17

to really care about your child and feel

23:19

warm and loving. That to me is the

23:21

most important thing for me personally, you know,

23:24

especially as a baby. I don't

23:27

know about you, but when life is

23:29

busy, and honestly, it feels like it's

23:31

busy all the time, it is so

23:33

easy to put off investing because it

23:35

doesn't seem urgent. The thing

23:37

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23:40

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23:46

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23:49

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SEC registered investment advisor. View

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and SEC registered investment advisor.

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View important disclosures at acorns.com/birthful.

26:40

And talking about things that can stress

26:42

you out, it can be super stressful

26:44

when you've figured out your daycare situation,

26:46

you thought it was one way and

26:48

then they're not doing the

26:50

things that they said they were going to do or

26:53

people are taking care of your child

26:56

in ways that you really do not

26:58

want them to be taken

27:00

care of in that way. And that can

27:02

be extremely stressful. What

27:04

are some ways to navigate

27:06

that communication with the center

27:08

you're at or with

27:11

your family members to write like this

27:13

is a very common and stressful conversation

27:15

if say your mother-in-law is taking care

27:17

of your baby or your father-in-law is

27:19

taking care of your baby. Yeah. How

27:21

do you navigate those? Well,

27:23

I think I mean, that is where I

27:26

understand like having expectations and understanding what's important

27:28

to you. So if there are things that

27:30

are important, I mean, with a baby, it's

27:32

a little bit it's a little bit harder.

27:34

But I'll use an example with when we

27:37

talk about setting up play dates or child

27:39

care exchanges. So like screen time is a

27:41

big thing. And we tell people, you know,

27:43

it's really important to be clear about, like,

27:46

what are your expectations around screen time on

27:48

a play date? You know, be clear with

27:50

people about what your expectations are. So if

27:52

there's things that are important to you when

27:54

you're going in, like, want to make sure

27:57

that they're eating healthy, that they're having naps,

27:59

that they're getting. play a time, you know,

28:01

they're like all of the things that you

28:03

feel like are like, you know, table stakes,

28:05

I would say, make sure that you say

28:08

them that you verbalize them. And then when

28:10

they're not happening that you verbalize, hey, why

28:12

didn't these things happen? And

28:14

then if they that happens again, I mean, I

28:16

think maybe, you know, I would say there's a

28:18

with a baby, there's maybe a one strike rule,

28:21

not a three strike rule, because the baby can't

28:23

take it, they can't take care of themselves. But

28:25

you know, you need to set the expectations from

28:27

the beginning about the things that you think are

28:29

really important, and make sure that y'all are on

28:31

the same page about those things. And

28:34

then if it doesn't happen, you know, make

28:36

sure that you communicate. So there's some conversation

28:38

about what happened, you know, maybe there was

28:40

a miscommunication, or you didn't understand the situation

28:42

so that there's no like

28:45

overreaction or miscommunications about things, which we

28:47

can all do as, as new parents

28:49

and, and parents that care about our

28:51

kids. But if it happens again,

28:53

I would, I would probably be the kind of

28:56

person to be a one, a one strike person

28:58

with a new baby, because the baby can't speak

29:00

out for themselves. More

29:02

specifically to community based

29:04

childcare, what are

29:07

some of the best practices in trying to

29:09

set that up? Sure.

29:11

So with community based childcare, which

29:13

is what carefully is about and

29:15

it's about connecting with people that

29:17

you know and trust in building

29:19

this network, so you can exchange

29:22

care, we really talk about finding

29:25

people that that that you do

29:27

know, it's so that you

29:29

can build this network. And a lot of

29:31

times people do have a network of two

29:33

or three people, but with something like carefully,

29:35

we really think about building a bigger network.

29:37

So you're not always relying on one

29:39

or two people, you're not just reaching out

29:42

when you're desperate, but that you're really building

29:44

out a habit of always asking each other

29:46

to help so that as you grow up,

29:48

the kids are just used to going between

29:51

each other's house and it becomes more of

29:53

a natural habit as it was. Many

29:55

years ago, kids just were always at

29:57

somebody's house and there was a natural

29:59

kind of transition between things. To

30:02

me, the best practice is not necessarily that it

30:04

has to be your best friend, but it has

30:06

to be somebody that shares your values. It has

30:08

to be somebody that maybe has a schedule that

30:11

matches with yours so that it's a good exchange.

30:13

It could be you work during the days and

30:15

they work during the nights. That could be a

30:17

great match. It doesn't have to be somebody that

30:19

you want to be going out with because if

30:22

you all are going out, then there's nobody to

30:24

watch the kids. It could just

30:26

be a neighbor that has a good schedule that

30:28

matches with you and you all respect

30:30

each other. It doesn't have to be best

30:32

friends. Again, the same thing. Within

30:35

the app, we allow people to really talk

30:37

about what are the things in your household

30:39

that are important. We're vaccinated.

30:44

We have no pets in the house. This

30:47

might be important for people that have allergies.

30:50

We have no guns in the house. Be clear about

30:52

that. In some states, a lot of people do have

30:54

guns in the house, which is important. If you do

30:56

have a gun, how is it stored? What

30:58

are the different things like that that are important

31:01

to you? Screen time is another thing to talk

31:03

about. Also, thinking about, try to

31:05

talk about things in a way that

31:07

is not judgmental. This

31:10

is not a time for judgment. If somebody

31:12

has a gun in their house, whatever you

31:14

think about it, don't be judgmental. You can

31:16

opt out of that exchange if that's not

31:18

something you want to do, but don't try

31:20

to engage in any judgment at this point.

31:22

This is all about trying to find the

31:24

people that you're going to match with. You

31:27

want people to be honest and

31:29

open. That's what I

31:31

try to encourage is people engaging in as

31:33

much transparency as you can so you can

31:36

find people that are the right match for

31:38

you. If you are transparent,

31:40

that's going to encourage other people too. The

31:43

other thing that's really great is it's really important

31:45

for you to reach out and ask for help

31:47

because when you ask for help, that teaches other

31:49

people to ask for help. There

31:52

needs to be somebody that initiates it

31:54

because that will show that other people

31:56

can because sometimes people are the first

31:58

person to ask. it's a little bit

32:00

hard. And so having a leader that's there to

32:02

kind of push people in the group

32:05

to kind of, oh, yeah, let's do this,

32:07

or an organizer is really helpful when you

32:09

have a group, either initiating

32:11

some, some group activities to get the group

32:13

started is a really great first practice, like,

32:15

where everybody's together, you're not going to just

32:18

like, get a group together and then start

32:20

dropping the kids off, you're going to start

32:22

by getting everybody together, let the kids play

32:24

together, let the parents mingle, you might

32:27

meet in the park first, then

32:29

after you meet in the park, you might

32:31

meet together at somebody's house, then once you

32:33

meet at their house, then you might say,

32:35

okay, let's have a short play date, that

32:37

you know, it's about building trust. And through those

32:39

activities, you build trust. And

32:42

what I think is really interesting

32:44

about this approach as opposed to

32:47

paid service or a service where

32:49

you just go and drop your kid off at

32:52

a home care or a daycare, that

32:55

this is a two way street. This is

32:57

not just I drop my kid off and

32:59

I pay you and I don't

33:02

provide service for your kid. Here,

33:04

you can't just ask for

33:06

help, you also have to give some help.

33:09

Yeah, and I love the phrase

33:11

of it's like solidarity, not charity.

33:13

So we say, you know,

33:15

you ask for help when you need it

33:17

and you give help when you can. And

33:19

I think that that's really important. I think

33:21

it's not an obligation. It's like, oh, you

33:24

watched my kid this time, I'll watch your

33:26

kid next time, for sure. And that's

33:28

why we we actually use a

33:30

system within carefully, it's called the

33:32

KarmaCare hours. And so you earn,

33:35

or you gain KarmaCare hours when you

33:37

watch somebody else's kids. And

33:39

then you can use that KarmaCare anywhere

33:41

in the system with anybody else.

33:44

So it doesn't have to be like a

33:46

one on one. And you know that people

33:48

are kind of staying in balance that way.

33:51

Because I do think sometimes there's this sense

33:53

of, oh, if somebody came over to my

33:55

house, then I have this obligation

33:57

to invite them back over and it

33:59

doesn't life doesn't always work out that way.

34:02

And so trying to really remove, again,

34:04

remove that sense of obligation and guilt

34:06

and realize that everybody's in here trying

34:08

to make things work and helping each

34:11

other out. And so you can just

34:13

breathe and be relaxed and know that

34:15

when you can, you're gonna help and

34:17

everybody's there for you. And so that's

34:20

like, there's no pressure in the

34:22

same way that you will help when you can. And

34:24

we believe you, we know it, it's okay. And

34:27

I love that so much because it also lets

34:29

you participate at your

34:32

comfort level, like, and

34:34

your skill level. Maybe I'm not great

34:36

at setting up activities, but I'm really

34:38

great at driving kids from one place

34:40

to another. So then those are the

34:42

things that I take on. So like,

34:45

what are some of the options that

34:47

are there in the app? Because I

34:49

love the ability to

34:51

have something that organizes this.

34:53

Yeah, there's definitely, definitely different

34:55

ways that you can organize

34:58

the care. And also the

35:00

other thing is some people aren't comfortable having

35:03

people into their home for different reasons, right?

35:05

So it doesn't have to be at your

35:07

house. You can invite people to the park.

35:09

You can organize a group event. So

35:12

say you have a group of five

35:14

or six people and you just wanna

35:16

invite everybody to the park for a

35:18

picnic one day, then you actually earn

35:21

KarmaCare hours for every kid that you're

35:23

hosting because we know it's more work

35:25

for every kid that you're taking care

35:27

of. So you actually earn more

35:29

Karma for each kid that you're taking care

35:31

of. It's not just for the total hours.

35:35

So you can do that. You can organize group events.

35:37

You can request care, obviously. You can also,

35:39

as you mentioned, you can post a request.

35:42

So say you're running late to pick up

35:44

the kids from school. You post a

35:47

request in the group and you say, hey,

35:49

can anybody help me? I'm gonna be an

35:51

hour late, pick up the kids and I'll

35:53

come grab them when I get home from

35:56

work. So that's great. And the play groups,

35:58

I always talk about the... organizing

36:00

a play group as a great

36:02

way to manage our after-school care

36:04

gap, which is like the 230

36:08

to 530 gap when we're still working and

36:10

the kids are out of school, which is

36:12

when you get together with five

36:15

families and you can kind

36:17

of rotate through the week. So each day

36:20

one family picks up the kids from school,

36:22

takes them to the park or takes them

36:24

to the house and watches the kids for

36:26

a few hours. And so that way all

36:29

the families aren't trying to do that after-school

36:31

juggle of watching the kids being on your

36:33

phone, being at the park. Everybody knows this.

36:35

I've done it too. But when you have

36:37

just one day a week where you're watching

36:39

the kids, and I did this with my

36:41

son so I know how powerful it is,

36:43

you take the kids, you take them to

36:45

the park, you're actually playing with them, you're

36:48

engaging with them, you're enjoying your time with

36:50

them. And

36:52

they have a group of kids to play with.

36:54

And then the rest of the week, you have

36:56

those three hours to get stuff done, which is

36:58

amazing. And then they come home and they're so

37:01

excited because they had play dates the whole week,

37:03

which is what most kids want. Right? Anyway,

37:06

right? To somebody

37:08

else because I'm born. Yeah,

37:10

that's all they want is to play. How

37:14

easy is the app to

37:16

navigate for, say, your mom

37:19

or grandmas to figure this out?

37:21

So we have worked very hard

37:23

to make it easy

37:26

to use when you create a group in

37:28

the way that you invite people to the

37:30

group. They just have to click a link,

37:32

they can download the app, and they get

37:34

automatically added to that group. And they're kind

37:37

of guided through a three-step onboarding flow. And

37:39

I think it's super easy. Also,

37:42

one other thing to mention, it is

37:45

a platform that we've already translated it

37:47

to Spanish. So if you're Spanish-speaking, you

37:49

can use it in

37:51

your native language as well. And

37:53

carefully, the app helps people better

37:56

organize this. But truthfully, people can

37:58

do this. without the app, right?

38:00

Like they can figure out how

38:02

to set up their networks and

38:04

groups using other technologies that they're

38:06

already familiar with. Yeah, I mean,

38:09

so I always, well, I'll even take

38:11

a step further. I'll say like, what

38:13

I always say is community-based care is

38:16

nothing new. It's tried and true. It's

38:18

a thing that people have been doing

38:20

for generations, right? People rely on their

38:22

community to help them with child care,

38:25

whether it's their grandmother, their, their neighbor,

38:27

whatever. So like the idea of setting

38:29

up a care circle, a babysitting co-op,

38:31

a child care co-op, all of those

38:34

concepts are things that

38:36

you don't need technology for. I think

38:39

the challenge today is that

38:41

we've lost our community. We've

38:43

also become so focused on

38:45

individualism and independence that we've

38:47

forgotten how to ask for

38:49

help. And so, and

38:52

also, I think oftentimes people

38:54

are really busy and having two

38:57

or three people in our network

38:59

that we rely on is not

39:01

enough. And so our hope and

39:03

our goal with Carefully is to

39:05

help people reconnect or connect

39:08

with their community and then expand

39:10

their connection to create this reliable

39:12

and robust network. Yes, they can

39:14

do it with other tools, but

39:17

with Carefully, it's really focused on

39:19

all of these goals of building

39:21

this reliable, robust, resilient safety net

39:23

that helps you connect. And so

39:25

there's a lot more thought about

39:27

like the purpose, but sure, just

39:29

do it. I mean, anything that's

39:31

going to help you survive, I'm

39:34

all for doing it. And

39:37

it's so funny that we're trying to

39:39

figure out how to get back to

39:41

those structures that we already did innately.

39:43

And I think having things like the

39:45

karmic care hours is really helpful in

39:48

those, you know, holding our hands towards

39:50

this, getting us to the

39:52

place that we're no longer familiar with, right? Like

39:54

this, these asking for help, because the

39:57

guilt comes in. I'm so

40:00

busy, but then I can't pick up

40:02

the kids. And so I think that's

40:04

brilliant. What are other examples

40:07

of ways to connect and engage

40:10

with a community that you see

40:12

working in the app? So

40:14

I mean, honestly, what

40:17

works the best is when there's somebody

40:19

that's coming in from the community and

40:21

starting their group. So they're kind of

40:24

building that up. So

40:26

when I first started

40:28

the app, it was really giving a platform

40:30

for people to connect with people they know

40:32

and trust in the community. So as a

40:34

working mom, I didn't know a lot of

40:37

people at school, but my son, social

40:39

butterfly, knew everybody in the school and

40:41

wanted to have play dates with all

40:43

of them. So I envisioned a way

40:46

for us to connect with other parents

40:48

in the school that he knew and

40:50

could have a lot of play dates.

40:52

What we see, which has

40:54

gotten worse since COVID, is that people

40:56

just don't have that community, right? And

40:59

so people are really, we know, isolated,

41:01

lonely, lacking a community.

41:04

And so we did see a lot of people coming

41:06

on to Carefully looking

41:08

for that community. And so we built

41:10

ways within Carefully, we call them hubs.

41:13

And those are public spaces that you can go into

41:16

where you can connect with other people. I

41:19

do think that that's a more challenging way to

41:23

meet families, right? Because you have to

41:25

really work at building trust and

41:28

building them in the app for the first

41:30

time. You're gonna have to really put work

41:32

in to connect with them, to build the

41:34

bond, to meet them first, to check them

41:36

out, to understand who they are before you're

41:38

gonna really know it. But just like with

41:40

any kind of online experience, you're gonna find

41:43

people that you connect with still will get

41:45

there with it, but it's still a harder

41:48

way to do it. But we see,

41:50

it's been great over the summer. We've

41:52

seen people starting co-ops for the summer

41:54

where they're helping each other out. It's

41:57

been great to see everybody starting. What

42:00

are some of the things that people

42:02

should pay attention more or what are

42:04

the not so successful interactions that you

42:06

had to deal with? So,

42:08

I will say right now we

42:10

don't yet have any kind of

42:12

background checked or IV verification. So

42:16

like I said, you really have to kind

42:18

of use your own vetting process. But I

42:20

think for us, it's very organic and not

42:22

totally focused on just like you meet your

42:24

parents from school, you use your own vetting.

42:26

We are working on adding that

42:28

in. I have mixed feelings about

42:30

it, but we've also gotten a lot of feedback

42:32

from different communities that that's something

42:35

that's important to them. And

42:37

I think that'll also like help improve sort

42:40

of the trust and safety within the

42:42

platform. But also we have

42:44

kept the app very organic. So the

42:46

people that are coming here are generally

42:48

people that are coming here that are

42:50

parents. And I kind

42:52

of see how people are engaging. And it's

42:54

pretty hard to come onto

42:56

the app because the communities you're inviting people

42:58

into your groups and things like that, other

43:01

than the public hubs that I was talking

43:03

about, it's kind of hard to be a

43:05

bad actor in the app and do a

43:07

lot, which I like other

43:10

than like the public hubs, which

43:13

I monitor and try to keep a handle

43:15

on. Yeah. And

43:18

from what I'm hearing is

43:20

that the app really shines

43:23

in trying to simplify this

43:25

process for communities that are

43:27

already kind of connecting and

43:29

have the similar needs. And

43:32

this is just a place to sort of

43:35

organize the structure for how

43:37

this happens and have that

43:40

easy connection just for this

43:42

purpose. How does the app

43:44

organize those groups? So

43:46

as a member of Carefully,

43:48

you can organize groups basically how you

43:50

want to. So you can come onto

43:52

the app, you can create as many

43:54

groups as you want, really. And

43:57

then you so you might have a group for school, a

43:59

group for your students. soccer, your kid's soccer team,

44:01

a group for your other kids, volleyball

44:04

teams, and then each of those groups,

44:06

everybody in those groups kind of combines

44:09

to create your trusted network. And

44:11

so you can create events

44:14

in the groups, or you can search

44:16

across the groups to organize the care.

44:19

And so those are like the two

44:21

kind of dynamics that work, but

44:23

the groups are sort of the

44:25

core experience where you can organize

44:27

events, and there's also chat kind

44:29

of base thing where you can post

44:31

pictures and just have general discussions in the

44:33

group. It's really like a social kind

44:36

of network, generally speaking, but

44:39

it's very focused on the family.

44:41

And also it's not about constant

44:43

engagement. Like we're not sending you

44:45

lots of notifications. It's about really

44:47

letting you have a space for

44:49

you and your group and for

44:51

you to organize the care. So

44:53

we integrate with your calendar. We

44:56

let you set your availability so we know

44:58

when you want to be available, so when

45:00

you show up on the search or when

45:02

you don't. Things

45:04

like that that are really focused up on

45:07

you being in control of your network.

45:09

They're focused on parents who are busy,

45:11

things like that to help the family

45:13

and not things that are focused on

45:15

distracting you or keeping you constantly engaged,

45:17

I would say. Is there

45:19

anything else that would be really helpful

45:21

for listeners to know as they're, again,

45:24

pregnant and trying to think ahead for

45:26

how to coordinate their

45:28

childcare? I think that Carefully

45:30

is a great place for them to start

45:32

organizing it because once they start on there

45:35

with their, bring their group onto

45:37

Carefully, it can grow with them. I think

45:39

what we're doing is changing how

45:41

people think about childcare. People are

45:44

so used to thinking about childcare

45:46

as transactional and we're like,

45:48

no, childcare is about community.

45:51

And it's hard for people to kind

45:54

of get over that sometimes.

45:56

A lot of people are like, oh, that makes a lot of sense.

45:59

But some people. like, wait, where are the

46:01

sitters? And I'm like, no, we're working

46:03

together to support each other. But it

46:05

makes sense when we think about where

46:08

the world is, when we hear the

46:10

Surgeon General talking about the epidemic of

46:12

loneliness and isolation, and we hear all

46:14

of the issues going on, it's because

46:16

we're everything is transactional in the world.

46:18

Social media is is not even about

46:20

connection. It's, you know, we have to

46:22

get back to our roots in order

46:25

to move forward, right? As you're talking

46:27

about childcare, my mind is doing so

46:29

much mirroring into the postpartum

46:31

space, and, you know,

46:34

family leave and unpaid

46:36

family leave. And the fact that

46:38

in terms of obstetric care, there

46:41

are immense amounts of perinatal

46:43

care deserts throughout the US

46:46

that could be fixed through

46:48

something more community and out

46:50

of hospital base, like midwifery

46:52

or freestanding birth centers. So,

46:55

and then you have the food

46:57

deserts, food accessibility deserts, and it's

46:59

just, we have so much lacking

47:02

within this country that has so

47:04

much, because it all comes

47:06

down to this disconnection of communities and

47:08

and change into a transactional way of

47:10

life. Yeah, exactly. And there, I think

47:13

there's that podcast, like, no one's coming

47:15

to save us, right? I mean, this

47:17

is my thing, like, yes, we should

47:19

have subsidies from the government. But even

47:21

if the government were more functional than

47:24

it is today, they still

47:27

they can't provide enough to

47:29

fix this problem. Like, yes,

47:31

it's a economic issue. There's

47:33

a problem with like how

47:35

much childcare providers need to make

47:37

and should make, and how much we

47:39

as families can afford to pay them.

47:41

So there's like a need for the

47:43

government to come in and kind of

47:46

make up that difference. I totally am

47:48

on board with that. But I also

47:50

don't think that they will ever be

47:52

able to do enough to make it

47:54

work, right? That's when the communities need

47:56

to come together and help each other

47:59

out. I always like to refer

48:01

to this book when we talk about some of

48:03

this stuff, the Care Manifesto. I don't know if

48:05

you've read this by the Care Collective. It

48:08

talks about how so many of our

48:10

issues in society are built. When we

48:12

talk about getting to the root cause,

48:14

it really is about the lack of

48:17

care in our society,

48:19

the lack of care for each other,

48:21

the lack of care for our environment,

48:24

the lack of care for our relatives,

48:26

for everything. It's

48:32

not about fixing the symptoms, which is

48:34

what subsidies and different things like that

48:36

do, but community is what does that.

48:39

Connecting with your community, caring about your

48:42

community, caring about people, caring about your

48:44

environment, that's like the root cause. You

48:46

know what I mean? If

48:49

we don't start doing that, we're never

48:51

going to actually fix the problems. Yes,

48:53

it is harder than just paying somebody

48:56

money to do something and being transactional,

48:58

but it also feels so much better once

49:00

you do it. It

49:03

brings back the humanity of it.

49:05

I can see you in your

49:08

full reality of good days, bad

49:10

days with super skills

49:13

and also tired and

49:16

with bouts of anxiety and

49:18

that full humanity that you

49:20

can only get when you're

49:22

actually establishing connections rather than

49:24

just dropping somebody off and

49:26

saying, hey, goodbye. Yeah,

49:29

it's holistic. It's holistic, right?

49:31

Because you start to trust that person and

49:34

then maybe you open up to them about

49:36

something that's upsetting you or stressing you out

49:38

and then it starts to get into your

49:40

mental health, which is part of the issue.

49:43

So who knows where that can lead, which

49:45

isn't the same when you're just like, oh,

49:47

dropping somebody off at daycare, picking them up.

49:49

Not that that's not important, but it's different,

49:52

right? It's a different side of things. Totally

49:55

agreed. I

49:57

can also see how this is good.

50:00

not just for companies and people building

50:02

more connections with the people in

50:05

their company, but also for freelancers. And

50:07

like, as you were talking, I was

50:09

saying, oh, doulas, doulas are always trying

50:11

to figure out how to find childcare

50:13

at the weirdest hours and last minute.

50:16

And so this is

50:18

a perfect way to help doulas also

50:21

connect in terms of that. And I'm

50:23

sure like doulas is just because that's

50:25

close to home, but. Oh, yeah. I

50:27

never even, I really never even thought

50:29

about that. You should only create a

50:31

doula, doula care circle within

50:33

your community. I'm going to get on that.

50:35

Yeah. Leslie, thank you

50:37

so very much for being on

50:39

the show today and all the

50:41

work you're doing and sharing your

50:43

information on how to build community

50:45

childcare, which yeah, let's get back

50:47

to the roots. Thank you

50:49

so much. This has been wonderful. I

50:52

really enjoyed it. That was Leslie

50:54

Burrell, who is a mother and

50:56

the creator of the Carefully app

50:58

and the website fixedchildcare.com. Leslie

51:01

is also one of 50 founders

51:03

selected into the Google for

51:06

Startup Latino Founders Fund, which

51:08

gives her support and funding

51:11

to focus on extending Carefully's

51:13

platform beyond consumers to support

51:16

large communities, institutions, and employers

51:18

with an inclusive and low

51:20

cost option for supporting all

51:23

parents and caregivers. You

51:25

can find Leslie on Instagram at

51:27

Carefully app and you can

51:29

connect with us at Birthful Podcast. In

51:32

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51:45

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51:48

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51:51

make sure you go to birthful.com

51:53

to find the in-depth show notes

51:55

for this episode, where we've included

51:57

a long list of resources and

51:59

links. And there you can

52:01

also find the transcript for the episode as

52:04

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52:06

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52:08

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