Summary:Hey there, welcome to the latest episode where Kelli Hayes Smith and David Shull from Tern Travel are chatting up a storm about tech in the travel biz.
They're diving deep into the struggles travel agents face with ancient tech and why we're all craving some fresher options.
From the mind-numbing manual data entry to the headache of dealing with a bunch of disjointed systems, they're shining a light on all the messy stuff that slows us down.
But fear not! They're also championing the cool ways AI can swoop in and save us time, all while reminding us that the human touch is still where it's at.
Plus, they're dishing out tips on how to streamline our workflows and make our lives easier. It's a wild ride through the world of travel tech, and you won't want to miss it!
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