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To Save Barbie, They Had to Change Her

To Save Barbie, They Had to Change Her

Released Thursday, 28th July 2022
 1 person rated this episode
To Save Barbie, They Had to Change Her

To Save Barbie, They Had to Change Her

To Save Barbie, They Had to Change Her

To Save Barbie, They Had to Change Her

Thursday, 28th July 2022
 1 person rated this episode
Rate Episode

Episode Transcript

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0:00

when i see the word

0:01

change, what do you think?

0:03

do

0:03

you think last do you think challenges

0:06

or do you think what you should

0:08

be thinking which is opportunity

0:10

because change is your

0:13

greatest opportunity as long as

0:15

you're willing to treat it that way in my new

0:17

book build for tomorrow i show

0:19

you how by diving headlong

0:21

into what change dust you and how

0:23

you can use it to your advantage i

0:26

found that everyone go through change in

0:28

four phases they are panic

0:30

adaptation new normal and wouldn't

0:33

go back and that the most successful

0:35

people simply move through those faces

0:37

faster so how do they do it that's

0:39

what i spent years studying and came

0:41

away with concrete steps that you can

0:44

take to lessen your panic adopt

0:46

faster define your new normal

0:48

and thrive going forward reinvention

0:51

is not about grit it's a process

0:54

anyone can learn my book

0:56

build for tomorrow can show you show

0:58

you can pre-order it now from anywhere you get

1:00

books or at jason five dot com slash book

1:05

the title is easy to remember because

1:07

it's the same name is this podcast build

1:09

for tomorrow this

1:12

is billed for tomorrow a podcast

1:14

about the smartest solutions to our most this understood

1:17

problem i'm jason fighter and in each

1:19

episode i take something that seems concerning

1:21

or confusing today and figure out where it came

1:23

from what important things were missing and

1:25

how we can create more opportunity tomorrow

1:29

what , you think when i say the name

1:31

barbie maybe think something neutral

1:34

like classic toy for girls for

1:36

your nostalgic because you played with barbie

1:38

as with kid or you think any number

1:41

of negative things like from full

1:43

body image outdated gender stereotypes

1:45

wealth in the year twenty fourteen

1:47

if you were an executive at mattel

1:49

the massive toy company that owns barbie

1:52

here is what you would have thought about barbie you

1:55

would have thought this have thought holy

1:57

hell five alarm fire

1:59

because old mchale had plenty of

2:01

other classic toys it it's toy chest like

2:03

hot wheels fisher price american girl

2:05

and you know barbie is by

2:08

far it's biggest moneymaker and

2:10

yes back and twenty fourteen barbie

2:12

was slipping sales had declined twenty

2:14

percent in the last two years alone consumers

2:17

said barbie was behind the times parents

2:20

weren't comfortable giving one to their girls so

2:22

again if you're an executive at mattel this is

2:24

not just about one toy falling out

2:26

of favor with this is an existential crisis

2:29

so what do you do wells you call

2:31

someone who can fix it and for

2:33

mattel that meant calling a former

2:35

mattel executive named richard dixon

2:38

who had left to run a fashion company then

2:41

got a call back almost five years later

2:43

from the tell inviting me to come back

2:45

to play at i that have a say at a motel

2:47

or that is your allow that everly much else to be full

2:49

of play talk their yeah well it wasn't

2:52

quite that playful of course

2:54

it wasn't this was no time for play this

2:56

is time for work and speaking

2:58

of work that dinging sound was richard

3:01

getting an email not you don't worry you'll

3:03

hear more that later because the man is busy

3:05

so why were they calling richard specifically

3:08

well he first to a motel in the year

3:10

two thousand where he served in a bunch of

3:12

roles and eventually became general manager

3:14

and senior vice president for barbie where

3:17

he introduced a lot of innovation and grew the brandt

3:19

then he left for that other job which is when

3:21

barbies dream house became full of nightmares so

3:24

mattel wanted richard back they

3:26

wanted him to bring barbie

3:28

back and richard felt like well

3:30

yes the problem with barbie was clear i

3:33

need to is a good choice

3:35

in particular and to is that the com

3:38

ran

3:39

they are a reflection

3:42

of our times and barbie

3:44

had become a reflection of an old time

3:47

in order for these products that become

3:49

brands that become larger

3:51

than the product itself stay

3:53

relevant it has to continue to evolve

3:56

and move with the

3:58

times which me making

4:00

some big changes the barbie no matter how

4:02

difficult or maybe even controversial

4:04

that was going to be later in

4:07

the episode the episode tell you exactly

4:09

how richard change the barbie brand

4:11

and the very drastic impact that it's

4:13

had but first i want to stay

4:15

on that idea of richards for a moment

4:17

that toys are a reflection of

4:19

our time if that's true then

4:21

what can we learn from our changing

4:24

toys and how can we

4:26

learn to change ourselves to more fully

4:28

answer that i'm going to make this episode a tale

4:31

of two toys one is

4:33

barbie and the other is well

4:35

much more obscure but

4:37

before we get there i want to introduce you to someone

4:39

else who thinks deeply about toys

4:42

but in a different way and who's focus

4:44

is on a very different time my name is jonathan

4:46

like stratos pay them pronouns

4:49

i teach at queens borough community college and

4:51

i am a toy story and jonathan

4:54

is especially interested in the gender dynamics

4:56

of toys and there's a lot to say they are

4:58

given how gendered toys or barbie

5:01

of course represents one side of this equation

5:03

it basically defined the idea

5:05

of a girl's toy for generations and

5:08

on the other side you had action figures toy

5:10

soldiers and wrestlers superheroes

5:12

and monsters all very

5:14

explicitly made for boys but

5:16

, thing is those borders didn't

5:18

always hold sometimes often

5:21

by accident a toy would cross over

5:23

something made for one audience would become

5:25

something else for someone else and

5:28

that's how jonathan recently stumbled upon

5:30

a wonderful little mystery while reading

5:32

an old copy of a toy industry magazine

5:34

they had one singular line

5:36

in there about the nineteen

5:39

fifties davy crockett figure

5:42

that looks like obama then

5:44

i just read that way they

5:46

were so like that that's interesting

5:49

the nineteen fifties was a defining era

5:51

in toys it's when barbie first debuted

5:54

and davy crockett was the exact

5:57

opposite of barbie he was a manly

5:59

man frontiersman who fought his

6:01

life and died at and

6:03

maybe crocodile was very clearly a toy

6:05

for boys at a time in girls

6:07

and boys definitely did not play with

6:10

the same toys it seems so, so well,

6:12

it was licensed by disney

6:14

and yet this toy for

6:16

boys, looked like a

6:18

woman again in the 1950s,

6:20

jonathan track down, one

6:22

of these toys and as we spoke of resume

6:24

a few months ago, they held it up so i could see

6:27

was still in it's original packaging inside

6:29

the box that you can see this through

6:31

a plastic window there is

6:34

plastic doll that looks distinctly

6:36

liked that girl it's

6:38

true round seminal face

6:40

button nose red lips she's

6:43

got a rifle strapped around her waist

6:46

and is wearing these

6:48

leather swayed garments

6:50

that are meant to kind of bmx crockett

6:53

but are not quite there and dad

6:56

not to make it weird or anything but

6:58

in the interests of fully investigating this

7:00

is it is female body well it

7:02

has breasts what was going

7:05

on here before we go any further

7:07

let me use zoom out for a second until you how

7:09

i came to all this a few months ago

7:11

jonathan reached out to me because they'd heard an old

7:13

episode i did about how teddy bears kicked off

7:15

a great moral panic and ninety seven i

7:18

just re re in that episode so if you missed

7:20

it just look at the episode i posted before this one

7:22

i thought jonathan that i love unexpected

7:25

stories from history and in turn

7:27

johnson told me this whole thing with the davy crockett

7:29

all then by total coincidence

7:32

i met richard a few weeks later and

7:34

talked about the big barbie turn around

7:36

the he's orchestrated a patel so

7:38

when richard said to me that toys are

7:41

a reflection of our times

7:43

these chew toy stories snap together

7:46

for me because i started saying you

7:48

know people talk a lot about

7:50

our times they say

7:52

things like it's it's a sign of the times

7:55

or that's what happens these days or

7:57

in today's world we are class

7:59

the trying to define our times

8:02

for good or for ill by little moments

8:04

or experiences so we are constantly

8:06

struggling to update ourselves and our understanding

8:09

of the world do not feel stuck in the past

8:11

and i became intrigued by the idea that toys

8:14

could do that too because a toy

8:16

isn't just a thing that happens in the moment

8:19

a toy is a product of many people sitting

8:21

around and thinking about the standards and values

8:24

and identities that the masses want to pass

8:26

a want to their children toys

8:28

, kind of cultural forecasting and

8:30

plastic form form here we have

8:32

to toys both from the nineteen fifties

8:34

one was traditional in need of an update

8:37

the other strangely progressive from a

8:39

traditional time together can

8:41

they tell us about what it means to be a reflection

8:43

of our times and what it means

8:46

to update that to store

8:48

this i'm going to tell you some crazy toys

8:50

history including how your favorite toys

8:52

came toys be i'll explain the surprisingly

8:54

ham handed origin of the action figure

8:57

and why this weird davy crockett all has more

8:59

significance than you think and then we'll

9:01

also learn how richard is reinventing

9:03

barbies and what that says about how

9:05

to make something relevant today it

9:08

is a story of our toys and ourselves

9:10

it's and reflection of our times you might say and

9:12

saw coming up after the break

9:15

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9:18

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i recommend checking out there recent episode with

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andrew wilkinson where he talked about white

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getting rich slow is better

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five pillars of happiness how to identify

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the kinds of conversations they can get you thinking

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fig and then acting thing so check

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it out just search for by first

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11:36

back so we're on a quest to see

11:38

toys as a reflection of our time

11:40

but first we should backup to understand

11:43

the time that they came from before

11:45

the nineteen twenties dolls were generally

11:47

made of porcelain leather cloth

11:49

and other materials and they were almost

11:51

always baby dolls that's

11:54

because well these dolls were for

11:56

young girls and young girls were supposed

11:58

to grow up and be mother's you gotta or

12:00

that mothering instinct but then in

12:02

the nineteen twenties a new kind of dog

12:04

became popular it'd fit around

12:06

a long time but now it was in

12:08

vogue and it was the

12:10

paper fashion dolls so

12:13

paper dolls are basically exactly what they sound

12:15

like this again is toy historian

12:17

jonathan alexa drought us you would get

12:20

to serve seat a cardboard you

12:22

would have you know in the center a

12:24

sort of punch out doll you know

12:26

that looks basically like a nude sort

12:28

of form and to be clear these

12:30

wouldn't be baby dolls these would

12:32

be paper dolls have grown women

12:34

sometimes celebrities from the time and

12:37

they'd also come with these flat cardboard dresses

12:39

that girls can layer on top they

12:41

were popular for a long time alongside

12:43

all those baby dolls then we hit the nineteen

12:45

fifties and the toy industry really started

12:47

to build steam there was this thoughts

12:50

that i think was spurred on a lot by

12:52

post war baby boom

12:54

we have a lot more kids are what are they gonna

12:56

play with there's a huge market that we

12:58

could sell to now so

13:01

what are our options and

13:03

as it happened to a new substance was

13:05

on the rise he was cheap easy

13:07

to manufacture and perfect to make

13:09

toys of one one

13:14

worse sir

13:18

so

13:20

the plastics

13:21

what did kids want

13:23

in a plastic all know the new

13:26

so toy companies just started flooding the market

13:28

with plastic dolls usually in the form of

13:30

babies are a little girls for example

13:32

something called the genie doll became popular

13:34

for a while it looks like a little round

13:37

faced four year old girl that you could dress up

13:39

and then in nineteen sixty nine this

13:42

hit the market and changed everything

13:48

that from an original barbie

13:50

commercial and here was the real innovation

13:53

of barbie it took the idea of assassin

13:55

dog which had been introduced through paper dolls

13:58

in made it three dimensional

14:00

barbie is not a baby doll it

14:02

is an adult or up teenager

14:05

or were however old barbies most obese

14:07

and you can dress or up in beer best friend

14:10

and once barbie took off the rest of the

14:12

industry wanted it's own barbie success

14:15

those girls dominated the market

14:17

for a few years and then toymaker

14:20

started thinking there

14:22

are we to create like a barbie

14:24

for the ways some way that

14:26

a boy would want to play with a plastic

14:28

doll so they started sry

14:31

but this is tricky because people in the

14:33

nineteen fifties were absolutely terrified

14:35

of homosexuality and the average person did

14:38

not want their boys engaging

14:40

with anything that could well

14:43

you know so there was

14:45

this interest in making sure that

14:47

boys knew what boys toys were and

14:49

girls new a girl's toys work in nineteen

14:52

sixty three the toy company hasbro

14:54

came up with a solution to this it created

14:56

a plastic toy soldier that it called

14:58

g i joe and then to make

15:00

sure there was absolutely no confusion

15:03

and that g i joe was very

15:05

definitely without question absolutely

15:08

one thousand percent a toy for boys

15:11

it made a few key decisions first

15:13

he may g i joe a half inch taller

15:15

than barbie barbie stands at eleven

15:17

and a half inches so g i joe became a full foot

15:20

and then to really hammer the point home hasbro

15:23

came up with a word a word

15:26

meant for boys a word whose

15:28

sole purpose was to say keep your

15:30

tea parties yourself barbie because this

15:32

toy has other things to do and that magic

15:34

word was the action

15:37

they came up with this term

15:39

action figure and really just

15:41

branded that on g

15:43

i joe pretty much at every turn

15:46

so like if you are getting a marine

15:48

you weren't getting a marine you were getting an action marine

15:50

you aren't getting a figure you're getting action figure

15:52

action meant boys action

15:55

seager meant a figurine for boys and

15:57

one see i do took off the rest of the industry

15:59

quickly followed making more plastic

16:01

figurines for boys and always labeling

16:03

them with the word action like

16:06

an action figure called action jackson and

16:15

, was bonanza who's horse

16:18

definitely is not for girls because

16:20

it is not just wearing any all regular

16:22

hooves tours has announced

16:25

in there were other signifiers like when

16:27

this commercial for a super banned all made

16:29

it very clear that his plastic

16:31

wasn't any old plastic not barbie

16:34

plastic for example know

16:36

made of of and has a program

16:39

that fits on his shoulders and as

16:41

and reminder see the picture these things these

16:43

toys are still all roughly the

16:45

size of a barbie so barbie big

16:47

foot tall to tall smaller action

16:49

figures only started entering the market in the seventies

16:52

and then we're really fully popularized by the nineteen

16:54

seventy seven star wars figures which were three

16:57

points seventy five inches tall and

16:59

those smaller action figures really

17:01

opened up the toy universe especially for

17:03

boys the three point seven five and

17:05

scale makes it scale lot

17:07

easier to do things like make beagles for

17:09

these figures show that's

17:11

where we get like with the x wings and

17:14

and star wars you know the g i joe tanks

17:16

and then all that stuff so okay that

17:19

is contacts for how boy the whole split

17:21

off from girl dolls he was very clear

17:23

and very deliberate and now you have

17:25

more of an appreciation for the mystery of the

17:27

davy crockett door he was made

17:29

in nineteen fifty five eight years

17:32

before g i joe which means this

17:34

was a time when the toy industry was still

17:36

trying to find it's hit toy for boys

17:38

that are actually figure hadn't even been created

17:41

yet but the gender dynamics the nineteen fifties

17:43

remain the same people would have still

17:45

been very alert whether a toy was

17:47

explicitly for girls or boys

17:50

so how could anyone have made

17:52

and sold this davy crockett all with

17:54

lipstick and breasts jonathan

17:57

has spent a lot of time researching and thinking

17:59

about

17:59

this so i think that there

18:02

are a couple of things about

18:04

the davy crockett action figure

18:06

that we really have to understand let's start

18:08

with where it came from in the nineteen fifties

18:11

america was fascinated by stories of

18:13

it's eighteenth and nineteenth century frontiersman

18:15

manly men like daniel boone

18:17

and buffalo bill who represented an american

18:20

self reliance davy crockett

18:22

was in that group and who exactly

18:24

was he was sort of us a physical man

18:27

very impressive

18:29

very strong about this is

18:31

under six feet approximately

18:34

one hundred and eighties and hundred ninety

18:36

pounds this is gary i'm

18:38

gary foreman arm i mostly known for

18:40

being a producer and director

18:42

for a high and documentaries

18:45

and films and films starts a history channel

18:47

programming and ninety ninety four with a

18:49

series of the american revolution gary

18:51

became fascinated by davy crockett because

18:53

swell davy crockett just lived in extraordinary

18:56

life it began in seventeen

18:58

eighty six when baby was born in what was then

19:00

considered the frontier of america though

19:02

it's now does called tennessee and

19:04

gary says it's worth considering how wilde

19:07

it was for people to move out there at that time

19:09

when you things about fact the people were

19:11

motivated move from point

19:13

a to point b there

19:16

was no photographs

19:18

there was

19:18

there was no technology they're stuck in the show

19:21

them the prove whether going it was by

19:23

word of mouth

19:24

maybe we have many adventures

19:27

he drove cattle he bailed his father

19:29

at a desk he joined the military hunted

19:31

wild game to feed the soldiers fought in

19:33

the war of eighteen twelve got into politics

19:35

join the house of representatives and eighteen twenty seven

19:37

and became known as a major opponent of president

19:40

andrew jackson because of davies opposition

19:42

to the indian removal act but perhaps

19:44

just as importantly he was a celebrity

19:47

of his time in part because he was

19:49

also really good as a showman

19:51

when he gave speeches in congress he do dead

19:54

on impersonations of his opponents down

19:56

to their body language and speaking styles then

19:58

people could not gov the for this so

20:00

he became kinda like a tourist attraction

20:03

for a number of years and when davy crockett

20:05

died fighting at the battle of the alamo

20:07

and eighteen thirty six at the age of forty

20:09

nine he went from being a famous politician

20:12

to a folk hero more than a century

20:14

later in nineteen fifty four disney

20:17

launched a five part television miniseries

20:19

about davy crockett with a theme song that

20:21

would become familiar to people for

20:23

generations

20:29

then in nineteen fifty five disney

20:31

stitch together the first three episodes

20:34

of that series into a movie and

20:36

all of this kicked off a new wave

20:38

of davy crockett media here with

20:40

this man this manly man

20:42

who represented what men of america should be

20:44

and he was portrayed on the screen by the manly

20:46

actor fess parker truly

20:49

could there be a better inspiration for

20:51

a toy for boys but

20:53

here's the thing today when disney

20:55

develops a movie they do it with a big merchandising

20:58

plan when the movie is ready to go so

21:00

is an absolute de luz of toys

21:02

but back then nobody thought that way instead

21:05

does he just put out the movie so

21:07

when it became popular toy companies would call

21:09

dizzy up and basically say hey we

21:12

could do something with us getting a disney license

21:14

back then not quite like getting

21:16

a disney license now back then

21:18

apparently all you needed was needed was baked idea

21:21

which was exactly what the fortune

21:23

toy corporation of new york city had because

21:26

the fortune tory corporation was the company

21:28

behind this davy crockett doll very

21:30

little is actually known about the fortune

21:33

toy corporation today well we know is

21:35

that they created a doll that

21:38

actually had a a beating heart

21:40

that was a selling point but what if what

21:43

was in there

21:43

there was this is so

21:46

is basically

21:47

sort of a ball inside about

21:50

a bigger ball the kind of his rattled around

21:52

and and simulated

21:54

a heart beat us only with a would be

21:57

if you shook it

21:58

yeah that kind of a guy

21:59

the it's at all with shaken baby syndrome

22:03

essentially so here's the best

22:05

sense the jonathan can make a this the fortune

22:07

toy corporation was making a lot of dollars

22:09

for girls which method a had a lot of girls

22:12

all parts lying around and then

22:14

it had an idea to make this davy crockett

22:16

all and quickly gotta license from dc

22:18

but the thing is by this point davy

22:20

crockett media was already happening and nobody

22:22

expected to last long which meant

22:25

he forced into a corporation did not

22:27

have a lot of time to make a whole bunch a new

22:29

dolls they needed to create something

22:31

immediately said they had these bodies

22:34

new doll bodies lying or out

22:37

and the like look all we need to do

22:39

is put fess parker picture on the box

22:42

get a license have it say walt disney

22:45

and just load that doll

22:47

up with the typical

22:49

davy crockett outfit

22:51

and

22:52

nuff right

22:54

now and this is all just educated

22:56

speculation is jonathan right

22:59

well the crack research team

23:01

here at build for tomorrow dug around and discovered

23:04

just how complicated the nineteen fifties

23:06

toy industry was for example

23:08

remember earlier i mentioned a dog

23:10

called the genie dollars or predecessor

23:12

to barbie a toy company called

23:15

bueller arts started making a

23:17

knock off of jeannie that a called ham

23:19

and it made that knock off under a bunch

23:21

of different toy company names virgo

23:24

dollar companies fourteen dollar

23:26

corporation fortune toys ink

23:28

and yes fortune toy corporations

23:31

the same company that made the davy

23:33

crockett door and intriguingly

23:35

the dolls were also associated with a company called

23:37

ontario plastics which is actually

23:39

still in operation today we called them but

23:42

unfortunately they don't have any records going back that

23:44

far but that's not a totally

23:46

dead end because

24:00

that is from a nineteen fifty show

24:02

called space cadet whose main

24:04

character was named tom corbett in

24:06

there was a secondary character named joan

24:08

dale and the reason i'm telling you that is because

24:11

we sound dolls of both tom

24:13

and joan that i'm telling you

24:16

look exactly the same

24:18

i mean tom is wearing a jumpsuit and

24:20

a hat and joan is wearing a dress and has

24:22

long hair but their faces are

24:24

i'd denticles same and big

24:27

eyes long eyelashes bright

24:29

red lips we also found

24:31

male and female cowboy dolls

24:33

that we're also exactly the same

24:36

dolls is dressed up a little difference

24:38

and in fact the davy crockett doll also

24:41

had a female counterparts it was paulie

24:43

crockett see these first wife and yes

24:45

if you look closely tv and polly's

24:48

faces are identical

24:50

seemed all this with one dressed up

24:52

as a man so it's this feels

24:54

like a good time to check in with our original

24:56

idea that toys are a reflection

24:59

of our time if that's the case

25:01

been what is this a reflection of

25:03

the first knowing nothing except the

25:05

existence of the day the crocodile you might think

25:08

this is a reflection of an open minded time

25:10

but that's not really right

25:13

now the door seems to seems less about what people

25:15

of the nineteen fifties or tolerant of in more

25:18

about what they simply had not yet grown accustomed

25:20

grown accustomed mean look at their toy industry

25:22

companies were just throwing plastic spaghetti

25:24

at the wall see what stock in nineteen

25:26

fifties most dolls were made around new york

25:29

city and most toy companies use the same plastic

25:31

manufacturers boy dolls didn't

25:33

sell as well as girl dolls so there was

25:35

probably no point in manufacturing avoid

25:37

all and therefore as far as consumers

25:40

of the day we're concerned dolls always

25:42

looked feminine no matter who they were for

25:45

here's how jonathan sees it to hear the

25:47

davy crockett dot isn't just something that existed

25:50

in that one time and space it's a thing

25:52

that represents something now too

25:54

because of course even if a toy

25:57

is a reflection of our time and objects

25:59

meaning change over time to

26:01

be can mean different things to different people

26:04

at different times because as anyone

26:06

who has ever created something and put it

26:08

out into the world knows the creators intention

26:11

may be very different from how people receive

26:13

it and that happens in toys

26:15

all the time for example

26:18

the still from she man sisto

26:20

is a large muscular warrior

26:22

with a tidy beard and a metal cyst

26:24

hence the name system a good

26:27

friend of mine who's gay says doubtless his

26:29

first introduction to bear culture in fact

26:31

a lot of people see the whole he man line

26:33

that way men's health even once ran a piece

26:35

titled why he man is a gay

26:38

icon and that's probably not

26:40

with the creators of he man intended but for a lot

26:42

of people who didn't see themselves in traditional

26:44

toys this has brought them joy and

26:47

here's another classic in the barbie toy

26:49

line there's a there's a toy

26:52

called earring magic can hearing magic

26:54

can came out in nineteen eighty three

26:56

he had blond hair highlights so lavender

26:58

mess search and a purple pleather vest

27:01

is kind of stereotypically exemplifying

27:03

kind of a gay club kids and

27:06

to top it off he wore a necklace

27:08

with an earring on it

27:10

that the necklace fit can

27:12

where's however without

27:15

, earring attached to it looks

27:19

a little bit like a cock ring the queer

27:21

community embraced earring magic can

27:23

but maybe not a surprise

27:25

here's the culture at large had a full blown

27:27

moral panic over it and mattel ultimately

27:29

pulled the toys themselves but the origin

27:32

of hearing that you can is pretty interesting and

27:34

also a nice setup for the changes you

27:36

hear about barbie later so i'll tell

27:38

you briefly back in nineteen ninety three

27:40

these hot buzzwords in the toy industry

27:43

were gender blending

27:46

which was basically an attempt to sell boy toys

27:48

to girls i think washing them and to sell

27:50

girl toys to boys by blue washing

27:52

them companies at the time clean that this was

27:54

progressive but in practice it was pretty

27:56

clunky and condescending for example

27:58

a couple of companies launched dinosaur toys

28:00

for girls called things like darling

28:03

dyno and little missed i

28:05

know and that's the era that

28:07

earring magic can came out of to but

28:09

i didn't set out to make a d doll

28:11

but that's basically what they did he was an

28:13

accident and for many very

28:15

useful accident that actually gives

28:17

me a lotta of hope for the hope the future

28:20

if we can find these moments even

28:22

in history even when we perceive things to

28:24

be very much black

28:27

and white this or that

28:29

we can say well that's

28:31

little more complicated than that

28:33

caesar's mocked for do that there's

28:35

really interesting scholarship around this idea

28:37

by the way you can start with the book glitch

28:39

semitism by curator and writer legacy

28:42

russell who argues that errors or glitches

28:44

and here i am quoting from the book offers

28:47

an opportunity for us to perform and

28:49

transform ourselves in an infinite variety

28:52

of identities that's , of the reasons

28:54

why jonathan loves looking back at the history

28:56

of toys it isn't just a question of

28:58

the time they reflect it's a question

29:00

of what else was in that time and

29:03

who else was in that time and therefore

29:05

who else was reflected even if they went

29:07

overlooked which brings us nicely

29:09

back to this moment we're in now when barbies

29:12

arguably the most iconic toy

29:14

for girls in the world team

29:16

to accept that it no longer reflected

29:19

the times we live in and richard

29:21

nixon who came back to save the brand had

29:23

to ask the most important question

29:25

of off so if we were building the brand

29:27

today the brand girls around the

29:29

world for their limitless potential what

29:32

would we do

29:33

what would the brand look like

29:34

the answer to that question coming

29:37

up after the break don't

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you need indeed

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we're back so let's talk about

30:46

how to bring barbie into the modern world

30:48

and to do that it's worth a reminder

30:51

of just how powerful barbie his

30:53

speeches barbie is not just an iconic

30:55

toy for girls barbie was her

30:57

first massive twice it's

30:59

that shifted that play pattern

31:02

from paper to plaster barbie

31:05

has a full name did you know that

31:07

i didn't see it is barbara millicent

31:09

of roberts she was created by ruth

31:11

handler the cofounder and first president

31:13

of mattel and debuted at a toy fair

31:16

in nineteen sixty nine and barbies

31:18

world as we know it started to take see pretty

31:20

early her boyfriend ten appeared

31:22

two years after launch and nineteen sixty one

31:24

and her best friend message appeared in nineteen sixty three

31:27

from the very beginning barbie was a reflection of

31:29

complex cultural times there

31:31

was swell some not so

31:34

forward looking stuff like in nineteen sixty

31:36

three barbie came out with a diet book that apparently

31:38

literally said don't eat and

31:41

in the ninety's a talking barbie called team

31:43

talk barbie was causing an uproar for one

31:45

of the things it said here's an actual

31:47

team talk barbie with the famous

31:49

words math

31:52

class is toss she's saying then

31:55

there's barbies career which as you

31:57

probably know is a core barbie seeing

31:59

mattel is always releasing new barbies

32:02

and different outfits representing different jobs

32:04

and this wasn't

32:05

exactly progressive at first she

32:07

was a fashion designer and i

32:09

sixty a ballerina in nineteen

32:11

sixty one a baby sitter in a cheerleader

32:14

in nineteen sixty three but too much

32:16

else credit she expanded pretty quickly she was also

32:18

a business executive nineteen sixty three

32:20

and an astronaut ninety sixty five and by now

32:22

she's held hundreds of careers and

32:25

of course there's diversity and

32:27

body image barbie lived in a primarily

32:30

white world for a long time she got

32:32

her first black friend named christie

32:34

in nineteen sixty eight though it official

32:36

black barbie didn't hit stores until nineteen

32:39

eighties and although barbie deed slowly

32:41

diversify it did so

32:43

sparingly even by the time barbie

32:45

sales were taking into a fourteen bars was

32:47

still only being sold in a handful of skin

32:50

tones and not many body types

32:52

tilt this this richard nixon walked into

32:55

when he returned to mattel to try saving

32:57

barbie or brin reputation

32:59

and and relationship with consumers

33:01

had eroded simply put

33:04

barbie was not as relevant as she had been

33:06

she was reflecting what

33:08

girls saw as aspiration

33:10

of and now remember richard has

33:12

this philosophy is really interesting philosophy

33:14

which is that a successful toy is

33:17

a reflection of it's time but

33:19

it was it was deeper than that he says barbie

33:22

in particular is a brand that if

33:24

you aren't on trend your dead

33:26

in the water if you are too trendy

33:29

you might also be too far

33:32

to where the perception of

33:35

brown like ours can be embraced the

33:37

have to be right on track timers

33:40

and timely timeless and timely

33:43

everything all at once but moon

33:45

not too much as to do to tall order

33:47

so how do you strike that we needed to

33:49

move from what had been

33:51

i call a brin monologue where

33:53

we presented barbie to consumers and said this

33:55

is who she is this is what she does that

33:57

is rules associated with it you

33:59

are in dialogue and start to

34:01

really listen to our consumer

34:04

when our consumers saying it to heart

34:06

and in mind so that's where they started

34:08

and as a result the built what richard calls

34:11

the mattel playbook there are

34:13

four parts to it and i understand

34:15

that you listening right now might not be

34:17

in a position to need a playbook to reinvent

34:19

a decades old iconic brand but

34:22

i want to take you into it anyway because i think

34:24

it also offers a good insight into how we

34:26

can think about updating are evolving anything

34:29

like how do you look at something and say

34:31

that is old and i can be doing better

34:34

and then had he actually do better maybe

34:37

the mattel playbook has some answers so

34:39

step one of the playbook identify

34:42

your purpose like to strip

34:44

barbie down to the bone and what is

34:46

this brand what is the point of it why does

34:48

it exist in a case of barbie it's inspiring

34:50

girls limitless potential and luck

34:53

regardless of how you feel about the idea

34:55

that barbie inspires girls limitless potential

34:57

i'd say this is an idea worth taking note

34:59

of tried on yourself how can you

35:02

describe your work and the core value

35:04

of your work in a way that separate from

35:06

the actual output of your work like

35:08

what is the difference between what you

35:10

do and why you do it because

35:12

i will tell you something if you identify solely

35:15

with what you do than you will never

35:17

want the thing to change because of it changes

35:19

than you change and that is scary and disorienting

35:22

but if you can understand

35:25

why you do something and you can articulate

35:27

that innocent

35:28

fenton than you realize that there are endless

35:30

different ways to fulfill your mission change

35:32

doesn't seem so scary anymore it's like

35:35

guy used to think of myself as a magazine editor

35:37

but that meant i needed to clean tightly to

35:39

magazines or else i'd lose my identity but

35:42

now i have this other phrase for myself i say

35:44

i tell stories in my own voice

35:47

i can do that endless ways makes me so

35:49

much more flexible and that is

35:51

what mattel was doing with barbie from

35:53

their their playbook gets a deep into the weeds

35:55

on product development stuck to his design

35:58

understanding consumers behavior what they like

36:00

and don't like and how to craft a product that meets

36:02

it step three is cultural relevance

36:04

where you ask really hard and important

36:07

questions like how do we make this relevant

36:09

to today and then that leads to wondering

36:11

are they are collaborations with other people

36:13

are brands who feel relevant but also connected

36:15

to the brand's purpose and how do you build marketing

36:18

the fields relevant in any way you

36:20

got it and then step for finally

36:22

the most important the execution building

36:25

the operations to bring all your new ideas

36:27

to life because if you can't

36:29

execute against a great idea

36:31

or a great product then it's nothing

36:33

but a great idea and a great product that never

36:36

got out there then again like i said

36:38

i don't think that you need to be reinventing

36:40

old toys to use this way of thinking

36:42

like okay take a look around the world is changing

36:45

maybe your job is changing so what

36:47

do people need from you now and what do

36:49

you need to learn to do it better and who can

36:51

you work with the become more relevant and then how can

36:53

you take your new idea and really bring it into

36:55

the world is truly there is

36:57

no point of carrying around that idea

37:00

unless you plan to do something with it so

37:02

anyway that is the mattel playbook and here

37:04

is the very short version of what richard

37:06

and his team learned when they ran it they

37:09

learned that people experienced barbie

37:11

as if it was a message like was toy

37:13

saying that this is how the world

37:15

is kids but nobody wants to

37:17

hear that so we introduced choice

37:20

the kept the original body of course and

37:22

barbie but we expanded with

37:24

tall and curvy and various other

37:26

form factors really reflected

37:29

how girls see and how women see

37:32

the world of which we live in

37:33

they also introduced over twenty four different

37:36

skin tones and colors they release

37:38

barbies who were he jobs or who are

37:40

described as hearing impaired who who have a

37:42

prosthetic limb or a skin conditions

37:44

and he did this in consultation with experts

37:46

from those communities to make sure barbie was

37:49

on point mattel also created

37:51

a line of gender neutral dolls and ran

37:53

interesting and groundbreaking partnerships like

37:55

a barbie of the actress liver and talks

37:57

which was introduced as the first transgender

37:59

by basically richard executed

38:02

the exact opposite of earring magic

38:04

can remember that all came out

38:06

of a sloppy effort to just sell more toys

38:09

to more kids without a lot of thought about

38:11

what those tweets said or who they were for

38:13

richards you barbie line is intentional

38:16

he knows exactly what it's doing which

38:18

meant that it was also more prepared for the good

38:20

and bad because yeah some of

38:22

this got pushed back here for example

38:25

is british broadcaster and for a

38:27

politician nigel farage who

38:29

like all for politicians who got into broadcasting

38:32

must find something every night

38:34

to be outraged by some of you

38:37

here , the audience maybe and homes

38:39

thinking about getting presents for your your

38:42

your grandchildren will i may have just

38:44

the thing for thing because

38:47

barbie doll have announced their

38:49

first announced down i

38:53

have to say a putting culture war stuff

38:55

aside i just don't understand

38:57

people's reactions to new things that are

38:59

not for them like okay i do

39:01

not own a house with a lawn but

39:04

every time i hear about a new lawnmower about not

39:06

like lou this company over here

39:08

lou and company pay anybody

39:11

needle lawnmowers you

39:14

don't like that all that it's not for you don't

39:16

buy that all and this by the way it was

39:18

richards general attitude towards people who didn't

39:20

like the brand in general in asked him

39:22

how mattel dealt with all the negative perceptions

39:25

of barbie in the beginning when sales were plummeting

39:27

and he said he was intentionally head intentionally

39:30

oh listen to people understand where

39:32

they're coming from be responses particularly

39:34

to people who felt disappointed by the brand they

39:36

once loved but also don't

39:38

get caught up fighting every street

39:41

we said we want the like to turn to love

39:44

neutral to turn to like

39:46

there are barbie heaters and we're not

39:48

gonna get too distracted with them haters

39:50

made always be haters if we

39:52

can move them to neutral or life good

39:55

for we need to be strong

39:57

and our own conviction around who we are and

39:59

what are per

40:00

and hopefully you know that they'll be more people

40:03

who like and love us than people who want

40:05

to criticize

40:06

the results speak for themselves

40:09

in twenty twenty one thirty had a record

40:11

breaking sales your the biggest sales growth

40:13

in barbies life richard told me they're

40:15

on track to do the same thing again and twenty twenty two

40:17

and he said barbie is the number one

40:20

toy property in the world the

40:22

end of my conversation with richard i thought back to

40:24

what he'd said in the beginning about

40:27

how toys are reflection of our time

40:29

but that particularly for something as big

40:31

an iconic as barbie finding that

40:33

reflection is real balancing act if

40:36

you're too far behind culture you're dead

40:38

in the water if you're too far ahead you'd

40:40

turn too many people off and i wondered

40:43

how do they actually measured that the

40:46

zero way to scientifically

40:48

walk that line i wish to tell

40:50

you there was a silver bullet to that is

40:52

it there is a degree of lucky

40:54

you can have all the extraordinary insights

40:56

and data in the world that

40:59

is what you do with it it's an art and

41:01

science he says it's about having challenging

41:03

conversations making big decisions

41:05

and sinking really really hard

41:08

not as about today but tomorrow to

41:10

have been if we're doing our job right

41:12

ten years from now we'll look back at what barbie

41:14

looked like

41:16

the day and one are narrative was today

41:19

and say oh my goodness that that was so

41:21

twenty twenty two after i talked

41:23

with richard i checked back in with jonathan

41:25

by email i wanted to know

41:27

what they thought about richards work with barbie

41:29

given how alert jonathan is to representation

41:32

and toys and they basically said

41:34

he does a good start and something the rest

41:36

of the toy industry would be wise to follow because

41:39

you know if we think back to the idea

41:41

of glitches the idea that little accidents

41:44

like earring magic can create moments

41:46

were excluded communities can recognize themselves

41:49

well that's all well and good but

41:51

nobody should settle for glitches jonathan says

41:53

people wanna be recognized self

41:56

progress but still a ways to go

41:58

which makes me think the question from the

42:00

beginning of this episode what does it

42:02

mean to be a reflection of our times

42:05

how do you update subtext how do you change

42:08

to be as relevant as possible right now

42:11

the answer isn't recognizing that your

42:13

part of a continuum you're in

42:15

a moment in time among many moments

42:18

in time and the greatest thing that you can do is

42:20

take that time seriously

42:22

to not value the past over the present

42:24

simply because it's more familiar to keep

42:26

an eye on the future even as it's

42:28

not fully noble this is not

42:30

perfect work and it will not satisfy

42:33

everyone but that's not a realistic way

42:35

to measure progress anyway which is

42:37

why i really love what richard said a moment ago

42:39

that in the future people should look back

42:41

at the barbie of twenty twenty two and say

42:44

across that is so twenty twenty

42:46

two because while the tell could

42:48

in theory build a time traveling barbie

42:50

is at once the rest of us are stuck here

42:53

in our to the

42:55

best we can do is have fun with

42:57

that and

42:59

that's our episode the hey remember the

43:01

uproar over barbie saying that math

43:03

class is hard i found the greatest

43:06

news report about it which just brightened my

43:08

day so i want to play for you in a minute the first

43:10

if you love built for tomorrow the podcast

43:13

then you will totally love built for tomorrow

43:15

the book it is an action plan for how

43:17

to embrace change adapt fast and future

43:19

proof your life and career and it combines

43:22

lessons from this podcast with what i've learned

43:24

from the smartest entrepreneurs of today you

43:26

can get your copy now just

43:28

think of a place that sells books and go

43:30

there and if for some reason you're drawing a blank

43:32

then go to jason pfeiffer dot com slash

43:35

book and if you want even move

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