Episode Transcript
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0:00
when i see the word
0:01
change, what do you think?
0:03
do
0:03
you think last do you think challenges
0:06
or do you think what you should
0:08
be thinking which is opportunity
0:10
because change is your
0:13
greatest opportunity as long as
0:15
you're willing to treat it that way in my new
0:17
book build for tomorrow i show
0:19
you how by diving headlong
0:21
into what change dust you and how
0:23
you can use it to your advantage i
0:26
found that everyone go through change in
0:28
four phases they are panic
0:30
adaptation new normal and wouldn't
0:33
go back and that the most successful
0:35
people simply move through those faces
0:37
faster so how do they do it that's
0:39
what i spent years studying and came
0:41
away with concrete steps that you can
0:44
take to lessen your panic adopt
0:46
faster define your new normal
0:48
and thrive going forward reinvention
0:51
is not about grit it's a process
0:54
anyone can learn my book
0:56
build for tomorrow can show you show
0:58
you can pre-order it now from anywhere you get
1:00
books or at jason five dot com slash book
1:05
the title is easy to remember because
1:07
it's the same name is this podcast build
1:09
for tomorrow this
1:12
is billed for tomorrow a podcast
1:14
about the smartest solutions to our most this understood
1:17
problem i'm jason fighter and in each
1:19
episode i take something that seems concerning
1:21
or confusing today and figure out where it came
1:23
from what important things were missing and
1:25
how we can create more opportunity tomorrow
1:29
what , you think when i say the name
1:31
barbie maybe think something neutral
1:34
like classic toy for girls for
1:36
your nostalgic because you played with barbie
1:38
as with kid or you think any number
1:41
of negative things like from full
1:43
body image outdated gender stereotypes
1:45
wealth in the year twenty fourteen
1:47
if you were an executive at mattel
1:49
the massive toy company that owns barbie
1:52
here is what you would have thought about barbie you
1:55
would have thought this have thought holy
1:57
hell five alarm fire
1:59
because old mchale had plenty of
2:01
other classic toys it it's toy chest like
2:03
hot wheels fisher price american girl
2:05
and you know barbie is by
2:08
far it's biggest moneymaker and
2:10
yes back and twenty fourteen barbie
2:12
was slipping sales had declined twenty
2:14
percent in the last two years alone consumers
2:17
said barbie was behind the times parents
2:20
weren't comfortable giving one to their girls so
2:22
again if you're an executive at mattel this is
2:24
not just about one toy falling out
2:26
of favor with this is an existential crisis
2:29
so what do you do wells you call
2:31
someone who can fix it and for
2:33
mattel that meant calling a former
2:35
mattel executive named richard dixon
2:38
who had left to run a fashion company then
2:41
got a call back almost five years later
2:43
from the tell inviting me to come back
2:45
to play at i that have a say at a motel
2:47
or that is your allow that everly much else to be full
2:49
of play talk their yeah well it wasn't
2:52
quite that playful of course
2:54
it wasn't this was no time for play this
2:56
is time for work and speaking
2:58
of work that dinging sound was richard
3:01
getting an email not you don't worry you'll
3:03
hear more that later because the man is busy
3:05
so why were they calling richard specifically
3:08
well he first to a motel in the year
3:10
two thousand where he served in a bunch of
3:12
roles and eventually became general manager
3:14
and senior vice president for barbie where
3:17
he introduced a lot of innovation and grew the brandt
3:19
then he left for that other job which is when
3:21
barbies dream house became full of nightmares so
3:24
mattel wanted richard back they
3:26
wanted him to bring barbie
3:28
back and richard felt like well
3:30
yes the problem with barbie was clear i
3:33
need to is a good choice
3:35
in particular and to is that the com
3:38
ran
3:39
they are a reflection
3:42
of our times and barbie
3:44
had become a reflection of an old time
3:47
in order for these products that become
3:49
brands that become larger
3:51
than the product itself stay
3:53
relevant it has to continue to evolve
3:56
and move with the
3:58
times which me making
4:00
some big changes the barbie no matter how
4:02
difficult or maybe even controversial
4:04
that was going to be later in
4:07
the episode the episode tell you exactly
4:09
how richard change the barbie brand
4:11
and the very drastic impact that it's
4:13
had but first i want to stay
4:15
on that idea of richards for a moment
4:17
that toys are a reflection of
4:19
our time if that's true then
4:21
what can we learn from our changing
4:24
toys and how can we
4:26
learn to change ourselves to more fully
4:28
answer that i'm going to make this episode a tale
4:31
of two toys one is
4:33
barbie and the other is well
4:35
much more obscure but
4:37
before we get there i want to introduce you to someone
4:39
else who thinks deeply about toys
4:42
but in a different way and who's focus
4:44
is on a very different time my name is jonathan
4:46
like stratos pay them pronouns
4:49
i teach at queens borough community college and
4:51
i am a toy story and jonathan
4:54
is especially interested in the gender dynamics
4:56
of toys and there's a lot to say they are
4:58
given how gendered toys or barbie
5:01
of course represents one side of this equation
5:03
it basically defined the idea
5:05
of a girl's toy for generations and
5:08
on the other side you had action figures toy
5:10
soldiers and wrestlers superheroes
5:12
and monsters all very
5:14
explicitly made for boys but
5:16
, thing is those borders didn't
5:18
always hold sometimes often
5:21
by accident a toy would cross over
5:23
something made for one audience would become
5:25
something else for someone else and
5:28
that's how jonathan recently stumbled upon
5:30
a wonderful little mystery while reading
5:32
an old copy of a toy industry magazine
5:34
they had one singular line
5:36
in there about the nineteen
5:39
fifties davy crockett figure
5:42
that looks like obama then
5:44
i just read that way they
5:46
were so like that that's interesting
5:49
the nineteen fifties was a defining era
5:51
in toys it's when barbie first debuted
5:54
and davy crockett was the exact
5:57
opposite of barbie he was a manly
5:59
man frontiersman who fought his
6:01
life and died at and
6:03
maybe crocodile was very clearly a toy
6:05
for boys at a time in girls
6:07
and boys definitely did not play with
6:10
the same toys it seems so, so well,
6:12
it was licensed by disney
6:14
and yet this toy for
6:16
boys, looked like a
6:18
woman again in the 1950s,
6:20
jonathan track down, one
6:22
of these toys and as we spoke of resume
6:24
a few months ago, they held it up so i could see
6:27
was still in it's original packaging inside
6:29
the box that you can see this through
6:31
a plastic window there is
6:34
plastic doll that looks distinctly
6:36
liked that girl it's
6:38
true round seminal face
6:40
button nose red lips she's
6:43
got a rifle strapped around her waist
6:46
and is wearing these
6:48
leather swayed garments
6:50
that are meant to kind of bmx crockett
6:53
but are not quite there and dad
6:56
not to make it weird or anything but
6:58
in the interests of fully investigating this
7:00
is it is female body well it
7:02
has breasts what was going
7:05
on here before we go any further
7:07
let me use zoom out for a second until you how
7:09
i came to all this a few months ago
7:11
jonathan reached out to me because they'd heard an old
7:13
episode i did about how teddy bears kicked off
7:15
a great moral panic and ninety seven i
7:18
just re re in that episode so if you missed
7:20
it just look at the episode i posted before this one
7:22
i thought jonathan that i love unexpected
7:25
stories from history and in turn
7:27
johnson told me this whole thing with the davy crockett
7:29
all then by total coincidence
7:32
i met richard a few weeks later and
7:34
talked about the big barbie turn around
7:36
the he's orchestrated a patel so
7:38
when richard said to me that toys are
7:41
a reflection of our times
7:43
these chew toy stories snap together
7:46
for me because i started saying you
7:48
know people talk a lot about
7:50
our times they say
7:52
things like it's it's a sign of the times
7:55
or that's what happens these days or
7:57
in today's world we are class
7:59
the trying to define our times
8:02
for good or for ill by little moments
8:04
or experiences so we are constantly
8:06
struggling to update ourselves and our understanding
8:09
of the world do not feel stuck in the past
8:11
and i became intrigued by the idea that toys
8:14
could do that too because a toy
8:16
isn't just a thing that happens in the moment
8:19
a toy is a product of many people sitting
8:21
around and thinking about the standards and values
8:24
and identities that the masses want to pass
8:26
a want to their children toys
8:28
, kind of cultural forecasting and
8:30
plastic form form here we have
8:32
to toys both from the nineteen fifties
8:34
one was traditional in need of an update
8:37
the other strangely progressive from a
8:39
traditional time together can
8:41
they tell us about what it means to be a reflection
8:43
of our times and what it means
8:46
to update that to store
8:48
this i'm going to tell you some crazy toys
8:50
history including how your favorite toys
8:52
came toys be i'll explain the surprisingly
8:54
ham handed origin of the action figure
8:57
and why this weird davy crockett all has more
8:59
significance than you think and then we'll
9:01
also learn how richard is reinventing
9:03
barbies and what that says about how
9:05
to make something relevant today it
9:08
is a story of our toys and ourselves
9:10
it's and reflection of our times you might say and
9:12
saw coming up after the break
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i recommend checking out there recent episode with
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five pillars of happiness how to identify
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fig and then acting thing so check
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back so we're on a quest to see
11:38
toys as a reflection of our time
11:40
but first we should backup to understand
11:43
the time that they came from before
11:45
the nineteen twenties dolls were generally
11:47
made of porcelain leather cloth
11:49
and other materials and they were almost
11:51
always baby dolls that's
11:54
because well these dolls were for
11:56
young girls and young girls were supposed
11:58
to grow up and be mother's you gotta or
12:00
that mothering instinct but then in
12:02
the nineteen twenties a new kind of dog
12:04
became popular it'd fit around
12:06
a long time but now it was in
12:08
vogue and it was the
12:10
paper fashion dolls so
12:13
paper dolls are basically exactly what they sound
12:15
like this again is toy historian
12:17
jonathan alexa drought us you would get
12:20
to serve seat a cardboard you
12:22
would have you know in the center a
12:24
sort of punch out doll you know
12:26
that looks basically like a nude sort
12:28
of form and to be clear these
12:30
wouldn't be baby dolls these would
12:32
be paper dolls have grown women
12:34
sometimes celebrities from the time and
12:37
they'd also come with these flat cardboard dresses
12:39
that girls can layer on top they
12:41
were popular for a long time alongside
12:43
all those baby dolls then we hit the nineteen
12:45
fifties and the toy industry really started
12:47
to build steam there was this thoughts
12:50
that i think was spurred on a lot by
12:52
post war baby boom
12:54
we have a lot more kids are what are they gonna
12:56
play with there's a huge market that we
12:58
could sell to now so
13:01
what are our options and
13:03
as it happened to a new substance was
13:05
on the rise he was cheap easy
13:07
to manufacture and perfect to make
13:09
toys of one one
13:14
worse sir
13:18
so
13:20
the plastics
13:21
what did kids want
13:23
in a plastic all know the new
13:26
so toy companies just started flooding the market
13:28
with plastic dolls usually in the form of
13:30
babies are a little girls for example
13:32
something called the genie doll became popular
13:34
for a while it looks like a little round
13:37
faced four year old girl that you could dress up
13:39
and then in nineteen sixty nine this
13:42
hit the market and changed everything
13:48
that from an original barbie
13:50
commercial and here was the real innovation
13:53
of barbie it took the idea of assassin
13:55
dog which had been introduced through paper dolls
13:58
in made it three dimensional
14:00
barbie is not a baby doll it
14:02
is an adult or up teenager
14:05
or were however old barbies most obese
14:07
and you can dress or up in beer best friend
14:10
and once barbie took off the rest of the
14:12
industry wanted it's own barbie success
14:15
those girls dominated the market
14:17
for a few years and then toymaker
14:20
started thinking there
14:22
are we to create like a barbie
14:24
for the ways some way that
14:26
a boy would want to play with a plastic
14:28
doll so they started sry
14:31
but this is tricky because people in the
14:33
nineteen fifties were absolutely terrified
14:35
of homosexuality and the average person did
14:38
not want their boys engaging
14:40
with anything that could well
14:43
you know so there was
14:45
this interest in making sure that
14:47
boys knew what boys toys were and
14:49
girls new a girl's toys work in nineteen
14:52
sixty three the toy company hasbro
14:54
came up with a solution to this it created
14:56
a plastic toy soldier that it called
14:58
g i joe and then to make
15:00
sure there was absolutely no confusion
15:03
and that g i joe was very
15:05
definitely without question absolutely
15:08
one thousand percent a toy for boys
15:11
it made a few key decisions first
15:13
he may g i joe a half inch taller
15:15
than barbie barbie stands at eleven
15:17
and a half inches so g i joe became a full foot
15:20
and then to really hammer the point home hasbro
15:23
came up with a word a word
15:26
meant for boys a word whose
15:28
sole purpose was to say keep your
15:30
tea parties yourself barbie because this
15:32
toy has other things to do and that magic
15:34
word was the action
15:37
they came up with this term
15:39
action figure and really just
15:41
branded that on g
15:43
i joe pretty much at every turn
15:46
so like if you are getting a marine
15:48
you weren't getting a marine you were getting an action marine
15:50
you aren't getting a figure you're getting action figure
15:52
action meant boys action
15:55
seager meant a figurine for boys and
15:57
one see i do took off the rest of the industry
15:59
quickly followed making more plastic
16:01
figurines for boys and always labeling
16:03
them with the word action like
16:06
an action figure called action jackson and
16:15
, was bonanza who's horse
16:18
definitely is not for girls because
16:20
it is not just wearing any all regular
16:22
hooves tours has announced
16:25
in there were other signifiers like when
16:27
this commercial for a super banned all made
16:29
it very clear that his plastic
16:31
wasn't any old plastic not barbie
16:34
plastic for example know
16:36
made of of and has a program
16:39
that fits on his shoulders and as
16:41
and reminder see the picture these things these
16:43
toys are still all roughly the
16:45
size of a barbie so barbie big
16:47
foot tall to tall smaller action
16:49
figures only started entering the market in the seventies
16:52
and then we're really fully popularized by the nineteen
16:54
seventy seven star wars figures which were three
16:57
points seventy five inches tall and
16:59
those smaller action figures really
17:01
opened up the toy universe especially for
17:03
boys the three point seven five and
17:05
scale makes it scale lot
17:07
easier to do things like make beagles for
17:09
these figures show that's
17:11
where we get like with the x wings and
17:14
and star wars you know the g i joe tanks
17:16
and then all that stuff so okay that
17:19
is contacts for how boy the whole split
17:21
off from girl dolls he was very clear
17:23
and very deliberate and now you have
17:25
more of an appreciation for the mystery of the
17:27
davy crockett door he was made
17:29
in nineteen fifty five eight years
17:32
before g i joe which means this
17:34
was a time when the toy industry was still
17:36
trying to find it's hit toy for boys
17:38
that are actually figure hadn't even been created
17:41
yet but the gender dynamics the nineteen fifties
17:43
remain the same people would have still
17:45
been very alert whether a toy was
17:47
explicitly for girls or boys
17:50
so how could anyone have made
17:52
and sold this davy crockett all with
17:54
lipstick and breasts jonathan
17:57
has spent a lot of time researching and thinking
17:59
about
17:59
this so i think that there
18:02
are a couple of things about
18:04
the davy crockett action figure
18:06
that we really have to understand let's start
18:08
with where it came from in the nineteen fifties
18:11
america was fascinated by stories of
18:13
it's eighteenth and nineteenth century frontiersman
18:15
manly men like daniel boone
18:17
and buffalo bill who represented an american
18:20
self reliance davy crockett
18:22
was in that group and who exactly
18:24
was he was sort of us a physical man
18:27
very impressive
18:29
very strong about this is
18:31
under six feet approximately
18:34
one hundred and eighties and hundred ninety
18:36
pounds this is gary i'm
18:38
gary foreman arm i mostly known for
18:40
being a producer and director
18:42
for a high and documentaries
18:45
and films and films starts a history channel
18:47
programming and ninety ninety four with a
18:49
series of the american revolution gary
18:51
became fascinated by davy crockett because
18:53
swell davy crockett just lived in extraordinary
18:56
life it began in seventeen
18:58
eighty six when baby was born in what was then
19:00
considered the frontier of america though
19:02
it's now does called tennessee and
19:04
gary says it's worth considering how wilde
19:07
it was for people to move out there at that time
19:09
when you things about fact the people were
19:11
motivated move from point
19:13
a to point b there
19:16
was no photographs
19:18
there was
19:18
there was no technology they're stuck in the show
19:21
them the prove whether going it was by
19:23
word of mouth
19:24
maybe we have many adventures
19:27
he drove cattle he bailed his father
19:29
at a desk he joined the military hunted
19:31
wild game to feed the soldiers fought in
19:33
the war of eighteen twelve got into politics
19:35
join the house of representatives and eighteen twenty seven
19:37
and became known as a major opponent of president
19:40
andrew jackson because of davies opposition
19:42
to the indian removal act but perhaps
19:44
just as importantly he was a celebrity
19:47
of his time in part because he was
19:49
also really good as a showman
19:51
when he gave speeches in congress he do dead
19:54
on impersonations of his opponents down
19:56
to their body language and speaking styles then
19:58
people could not gov the for this so
20:00
he became kinda like a tourist attraction
20:03
for a number of years and when davy crockett
20:05
died fighting at the battle of the alamo
20:07
and eighteen thirty six at the age of forty
20:09
nine he went from being a famous politician
20:12
to a folk hero more than a century
20:14
later in nineteen fifty four disney
20:17
launched a five part television miniseries
20:19
about davy crockett with a theme song that
20:21
would become familiar to people for
20:23
generations
20:29
then in nineteen fifty five disney
20:31
stitch together the first three episodes
20:34
of that series into a movie and
20:36
all of this kicked off a new wave
20:38
of davy crockett media here with
20:40
this man this manly man
20:42
who represented what men of america should be
20:44
and he was portrayed on the screen by the manly
20:46
actor fess parker truly
20:49
could there be a better inspiration for
20:51
a toy for boys but
20:53
here's the thing today when disney
20:55
develops a movie they do it with a big merchandising
20:58
plan when the movie is ready to go so
21:00
is an absolute de luz of toys
21:02
but back then nobody thought that way instead
21:05
does he just put out the movie so
21:07
when it became popular toy companies would call
21:09
dizzy up and basically say hey we
21:12
could do something with us getting a disney license
21:14
back then not quite like getting
21:16
a disney license now back then
21:18
apparently all you needed was needed was baked idea
21:21
which was exactly what the fortune
21:23
toy corporation of new york city had because
21:26
the fortune tory corporation was the company
21:28
behind this davy crockett doll very
21:30
little is actually known about the fortune
21:33
toy corporation today well we know is
21:35
that they created a doll that
21:38
actually had a a beating heart
21:40
that was a selling point but what if what
21:43
was in there
21:43
there was this is so
21:46
is basically
21:47
sort of a ball inside about
21:50
a bigger ball the kind of his rattled around
21:52
and and simulated
21:54
a heart beat us only with a would be
21:57
if you shook it
21:58
yeah that kind of a guy
21:59
the it's at all with shaken baby syndrome
22:03
essentially so here's the best
22:05
sense the jonathan can make a this the fortune
22:07
toy corporation was making a lot of dollars
22:09
for girls which method a had a lot of girls
22:12
all parts lying around and then
22:14
it had an idea to make this davy crockett
22:16
all and quickly gotta license from dc
22:18
but the thing is by this point davy
22:20
crockett media was already happening and nobody
22:22
expected to last long which meant
22:25
he forced into a corporation did not
22:27
have a lot of time to make a whole bunch a new
22:29
dolls they needed to create something
22:31
immediately said they had these bodies
22:34
new doll bodies lying or out
22:37
and the like look all we need to do
22:39
is put fess parker picture on the box
22:42
get a license have it say walt disney
22:45
and just load that doll
22:47
up with the typical
22:49
davy crockett outfit
22:51
and
22:52
nuff right
22:54
now and this is all just educated
22:56
speculation is jonathan right
22:59
well the crack research team
23:01
here at build for tomorrow dug around and discovered
23:04
just how complicated the nineteen fifties
23:06
toy industry was for example
23:08
remember earlier i mentioned a dog
23:10
called the genie dollars or predecessor
23:12
to barbie a toy company called
23:15
bueller arts started making a
23:17
knock off of jeannie that a called ham
23:19
and it made that knock off under a bunch
23:21
of different toy company names virgo
23:24
dollar companies fourteen dollar
23:26
corporation fortune toys ink
23:28
and yes fortune toy corporations
23:31
the same company that made the davy
23:33
crockett door and intriguingly
23:35
the dolls were also associated with a company called
23:37
ontario plastics which is actually
23:39
still in operation today we called them but
23:42
unfortunately they don't have any records going back that
23:44
far but that's not a totally
23:46
dead end because
24:00
that is from a nineteen fifty show
24:02
called space cadet whose main
24:04
character was named tom corbett in
24:06
there was a secondary character named joan
24:08
dale and the reason i'm telling you that is because
24:11
we sound dolls of both tom
24:13
and joan that i'm telling you
24:16
look exactly the same
24:18
i mean tom is wearing a jumpsuit and
24:20
a hat and joan is wearing a dress and has
24:22
long hair but their faces are
24:24
i'd denticles same and big
24:27
eyes long eyelashes bright
24:29
red lips we also found
24:31
male and female cowboy dolls
24:33
that we're also exactly the same
24:36
dolls is dressed up a little difference
24:38
and in fact the davy crockett doll also
24:41
had a female counterparts it was paulie
24:43
crockett see these first wife and yes
24:45
if you look closely tv and polly's
24:48
faces are identical
24:50
seemed all this with one dressed up
24:52
as a man so it's this feels
24:54
like a good time to check in with our original
24:56
idea that toys are a reflection
24:59
of our time if that's the case
25:01
been what is this a reflection of
25:03
the first knowing nothing except the
25:05
existence of the day the crocodile you might think
25:08
this is a reflection of an open minded time
25:10
but that's not really right
25:13
now the door seems to seems less about what people
25:15
of the nineteen fifties or tolerant of in more
25:18
about what they simply had not yet grown accustomed
25:20
grown accustomed mean look at their toy industry
25:22
companies were just throwing plastic spaghetti
25:24
at the wall see what stock in nineteen
25:26
fifties most dolls were made around new york
25:29
city and most toy companies use the same plastic
25:31
manufacturers boy dolls didn't
25:33
sell as well as girl dolls so there was
25:35
probably no point in manufacturing avoid
25:37
all and therefore as far as consumers
25:40
of the day we're concerned dolls always
25:42
looked feminine no matter who they were for
25:45
here's how jonathan sees it to hear the
25:47
davy crockett dot isn't just something that existed
25:50
in that one time and space it's a thing
25:52
that represents something now too
25:54
because of course even if a toy
25:57
is a reflection of our time and objects
25:59
meaning change over time to
26:01
be can mean different things to different people
26:04
at different times because as anyone
26:06
who has ever created something and put it
26:08
out into the world knows the creators intention
26:11
may be very different from how people receive
26:13
it and that happens in toys
26:15
all the time for example
26:18
the still from she man sisto
26:20
is a large muscular warrior
26:22
with a tidy beard and a metal cyst
26:24
hence the name system a good
26:27
friend of mine who's gay says doubtless his
26:29
first introduction to bear culture in fact
26:31
a lot of people see the whole he man line
26:33
that way men's health even once ran a piece
26:35
titled why he man is a gay
26:38
icon and that's probably not
26:40
with the creators of he man intended but for a lot
26:42
of people who didn't see themselves in traditional
26:44
toys this has brought them joy and
26:47
here's another classic in the barbie toy
26:49
line there's a there's a toy
26:52
called earring magic can hearing magic
26:54
can came out in nineteen eighty three
26:56
he had blond hair highlights so lavender
26:58
mess search and a purple pleather vest
27:01
is kind of stereotypically exemplifying
27:03
kind of a gay club kids and
27:06
to top it off he wore a necklace
27:08
with an earring on it
27:10
that the necklace fit can
27:12
where's however without
27:15
, earring attached to it looks
27:19
a little bit like a cock ring the queer
27:21
community embraced earring magic can
27:23
but maybe not a surprise
27:25
here's the culture at large had a full blown
27:27
moral panic over it and mattel ultimately
27:29
pulled the toys themselves but the origin
27:32
of hearing that you can is pretty interesting and
27:34
also a nice setup for the changes you
27:36
hear about barbie later so i'll tell
27:38
you briefly back in nineteen ninety three
27:40
these hot buzzwords in the toy industry
27:43
were gender blending
27:46
which was basically an attempt to sell boy toys
27:48
to girls i think washing them and to sell
27:50
girl toys to boys by blue washing
27:52
them companies at the time clean that this was
27:54
progressive but in practice it was pretty
27:56
clunky and condescending for example
27:58
a couple of companies launched dinosaur toys
28:00
for girls called things like darling
28:03
dyno and little missed i
28:05
know and that's the era that
28:07
earring magic can came out of to but
28:09
i didn't set out to make a d doll
28:11
but that's basically what they did he was an
28:13
accident and for many very
28:15
useful accident that actually gives
28:17
me a lotta of hope for the hope the future
28:20
if we can find these moments even
28:22
in history even when we perceive things to
28:24
be very much black
28:27
and white this or that
28:29
we can say well that's
28:31
little more complicated than that
28:33
caesar's mocked for do that there's
28:35
really interesting scholarship around this idea
28:37
by the way you can start with the book glitch
28:39
semitism by curator and writer legacy
28:42
russell who argues that errors or glitches
28:44
and here i am quoting from the book offers
28:47
an opportunity for us to perform and
28:49
transform ourselves in an infinite variety
28:52
of identities that's , of the reasons
28:54
why jonathan loves looking back at the history
28:56
of toys it isn't just a question of
28:58
the time they reflect it's a question
29:00
of what else was in that time and
29:03
who else was in that time and therefore
29:05
who else was reflected even if they went
29:07
overlooked which brings us nicely
29:09
back to this moment we're in now when barbies
29:12
arguably the most iconic toy
29:14
for girls in the world team
29:16
to accept that it no longer reflected
29:19
the times we live in and richard
29:21
nixon who came back to save the brand had
29:23
to ask the most important question
29:25
of off so if we were building the brand
29:27
today the brand girls around the
29:29
world for their limitless potential what
29:32
would we do
29:33
what would the brand look like
29:34
the answer to that question coming
29:37
up after the break don't
29:40
you love it when you make a small change
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and suddenly everything becomes so much easier
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terms and conditions apply need to hire
30:41
you need indeed
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we're back so let's talk about
30:46
how to bring barbie into the modern world
30:48
and to do that it's worth a reminder
30:51
of just how powerful barbie his
30:53
speeches barbie is not just an iconic
30:55
toy for girls barbie was her
30:57
first massive twice it's
30:59
that shifted that play pattern
31:02
from paper to plaster barbie
31:05
has a full name did you know that
31:07
i didn't see it is barbara millicent
31:09
of roberts she was created by ruth
31:11
handler the cofounder and first president
31:13
of mattel and debuted at a toy fair
31:16
in nineteen sixty nine and barbies
31:18
world as we know it started to take see pretty
31:20
early her boyfriend ten appeared
31:22
two years after launch and nineteen sixty one
31:24
and her best friend message appeared in nineteen sixty three
31:27
from the very beginning barbie was a reflection of
31:29
complex cultural times there
31:31
was swell some not so
31:34
forward looking stuff like in nineteen sixty
31:36
three barbie came out with a diet book that apparently
31:38
literally said don't eat and
31:41
in the ninety's a talking barbie called team
31:43
talk barbie was causing an uproar for one
31:45
of the things it said here's an actual
31:47
team talk barbie with the famous
31:49
words math
31:52
class is toss she's saying then
31:55
there's barbies career which as you
31:57
probably know is a core barbie seeing
31:59
mattel is always releasing new barbies
32:02
and different outfits representing different jobs
32:04
and this wasn't
32:05
exactly progressive at first she
32:07
was a fashion designer and i
32:09
sixty a ballerina in nineteen
32:11
sixty one a baby sitter in a cheerleader
32:14
in nineteen sixty three but too much
32:16
else credit she expanded pretty quickly she was also
32:18
a business executive nineteen sixty three
32:20
and an astronaut ninety sixty five and by now
32:22
she's held hundreds of careers and
32:25
of course there's diversity and
32:27
body image barbie lived in a primarily
32:30
white world for a long time she got
32:32
her first black friend named christie
32:34
in nineteen sixty eight though it official
32:36
black barbie didn't hit stores until nineteen
32:39
eighties and although barbie deed slowly
32:41
diversify it did so
32:43
sparingly even by the time barbie
32:45
sales were taking into a fourteen bars was
32:47
still only being sold in a handful of skin
32:50
tones and not many body types
32:52
tilt this this richard nixon walked into
32:55
when he returned to mattel to try saving
32:57
barbie or brin reputation
32:59
and and relationship with consumers
33:01
had eroded simply put
33:04
barbie was not as relevant as she had been
33:06
she was reflecting what
33:08
girls saw as aspiration
33:10
of and now remember richard has
33:12
this philosophy is really interesting philosophy
33:14
which is that a successful toy is
33:17
a reflection of it's time but
33:19
it was it was deeper than that he says barbie
33:22
in particular is a brand that if
33:24
you aren't on trend your dead
33:26
in the water if you are too trendy
33:29
you might also be too far
33:32
to where the perception of
33:35
brown like ours can be embraced the
33:37
have to be right on track timers
33:40
and timely timeless and timely
33:43
everything all at once but moon
33:45
not too much as to do to tall order
33:47
so how do you strike that we needed to
33:49
move from what had been
33:51
i call a brin monologue where
33:53
we presented barbie to consumers and said this
33:55
is who she is this is what she does that
33:57
is rules associated with it you
33:59
are in dialogue and start to
34:01
really listen to our consumer
34:04
when our consumers saying it to heart
34:06
and in mind so that's where they started
34:08
and as a result the built what richard calls
34:11
the mattel playbook there are
34:13
four parts to it and i understand
34:15
that you listening right now might not be
34:17
in a position to need a playbook to reinvent
34:19
a decades old iconic brand but
34:22
i want to take you into it anyway because i think
34:24
it also offers a good insight into how we
34:26
can think about updating are evolving anything
34:29
like how do you look at something and say
34:31
that is old and i can be doing better
34:34
and then had he actually do better maybe
34:37
the mattel playbook has some answers so
34:39
step one of the playbook identify
34:42
your purpose like to strip
34:44
barbie down to the bone and what is
34:46
this brand what is the point of it why does
34:48
it exist in a case of barbie it's inspiring
34:50
girls limitless potential and luck
34:53
regardless of how you feel about the idea
34:55
that barbie inspires girls limitless potential
34:57
i'd say this is an idea worth taking note
34:59
of tried on yourself how can you
35:02
describe your work and the core value
35:04
of your work in a way that separate from
35:06
the actual output of your work like
35:08
what is the difference between what you
35:10
do and why you do it because
35:12
i will tell you something if you identify solely
35:15
with what you do than you will never
35:17
want the thing to change because of it changes
35:19
than you change and that is scary and disorienting
35:22
but if you can understand
35:25
why you do something and you can articulate
35:27
that innocent
35:28
fenton than you realize that there are endless
35:30
different ways to fulfill your mission change
35:32
doesn't seem so scary anymore it's like
35:35
guy used to think of myself as a magazine editor
35:37
but that meant i needed to clean tightly to
35:39
magazines or else i'd lose my identity but
35:42
now i have this other phrase for myself i say
35:44
i tell stories in my own voice
35:47
i can do that endless ways makes me so
35:49
much more flexible and that is
35:51
what mattel was doing with barbie from
35:53
their their playbook gets a deep into the weeds
35:55
on product development stuck to his design
35:58
understanding consumers behavior what they like
36:00
and don't like and how to craft a product that meets
36:02
it step three is cultural relevance
36:04
where you ask really hard and important
36:07
questions like how do we make this relevant
36:09
to today and then that leads to wondering
36:11
are they are collaborations with other people
36:13
are brands who feel relevant but also connected
36:15
to the brand's purpose and how do you build marketing
36:18
the fields relevant in any way you
36:20
got it and then step for finally
36:22
the most important the execution building
36:25
the operations to bring all your new ideas
36:27
to life because if you can't
36:29
execute against a great idea
36:31
or a great product then it's nothing
36:33
but a great idea and a great product that never
36:36
got out there then again like i said
36:38
i don't think that you need to be reinventing
36:40
old toys to use this way of thinking
36:42
like okay take a look around the world is changing
36:45
maybe your job is changing so what
36:47
do people need from you now and what do
36:49
you need to learn to do it better and who can
36:51
you work with the become more relevant and then how can
36:53
you take your new idea and really bring it into
36:55
the world is truly there is
36:57
no point of carrying around that idea
37:00
unless you plan to do something with it so
37:02
anyway that is the mattel playbook and here
37:04
is the very short version of what richard
37:06
and his team learned when they ran it they
37:09
learned that people experienced barbie
37:11
as if it was a message like was toy
37:13
saying that this is how the world
37:15
is kids but nobody wants to
37:17
hear that so we introduced choice
37:20
the kept the original body of course and
37:22
barbie but we expanded with
37:24
tall and curvy and various other
37:26
form factors really reflected
37:29
how girls see and how women see
37:32
the world of which we live in
37:33
they also introduced over twenty four different
37:36
skin tones and colors they release
37:38
barbies who were he jobs or who are
37:40
described as hearing impaired who who have a
37:42
prosthetic limb or a skin conditions
37:44
and he did this in consultation with experts
37:46
from those communities to make sure barbie was
37:49
on point mattel also created
37:51
a line of gender neutral dolls and ran
37:53
interesting and groundbreaking partnerships like
37:55
a barbie of the actress liver and talks
37:57
which was introduced as the first transgender
37:59
by basically richard executed
38:02
the exact opposite of earring magic
38:04
can remember that all came out
38:06
of a sloppy effort to just sell more toys
38:09
to more kids without a lot of thought about
38:11
what those tweets said or who they were for
38:13
richards you barbie line is intentional
38:16
he knows exactly what it's doing which
38:18
meant that it was also more prepared for the good
38:20
and bad because yeah some of
38:22
this got pushed back here for example
38:25
is british broadcaster and for a
38:27
politician nigel farage who
38:29
like all for politicians who got into broadcasting
38:32
must find something every night
38:34
to be outraged by some of you
38:37
here , the audience maybe and homes
38:39
thinking about getting presents for your your
38:42
your grandchildren will i may have just
38:44
the thing for thing because
38:47
barbie doll have announced their
38:49
first announced down i
38:53
have to say a putting culture war stuff
38:55
aside i just don't understand
38:57
people's reactions to new things that are
38:59
not for them like okay i do
39:01
not own a house with a lawn but
39:04
every time i hear about a new lawnmower about not
39:06
like lou this company over here
39:08
lou and company pay anybody
39:11
needle lawnmowers you
39:14
don't like that all that it's not for you don't
39:16
buy that all and this by the way it was
39:18
richards general attitude towards people who didn't
39:20
like the brand in general in asked him
39:22
how mattel dealt with all the negative perceptions
39:25
of barbie in the beginning when sales were plummeting
39:27
and he said he was intentionally head intentionally
39:30
oh listen to people understand where
39:32
they're coming from be responses particularly
39:34
to people who felt disappointed by the brand they
39:36
once loved but also don't
39:38
get caught up fighting every street
39:41
we said we want the like to turn to love
39:44
neutral to turn to like
39:46
there are barbie heaters and we're not
39:48
gonna get too distracted with them haters
39:50
made always be haters if we
39:52
can move them to neutral or life good
39:55
for we need to be strong
39:57
and our own conviction around who we are and
39:59
what are per
40:00
and hopefully you know that they'll be more people
40:03
who like and love us than people who want
40:05
to criticize
40:06
the results speak for themselves
40:09
in twenty twenty one thirty had a record
40:11
breaking sales your the biggest sales growth
40:13
in barbies life richard told me they're
40:15
on track to do the same thing again and twenty twenty two
40:17
and he said barbie is the number one
40:20
toy property in the world the
40:22
end of my conversation with richard i thought back to
40:24
what he'd said in the beginning about
40:27
how toys are reflection of our time
40:29
but that particularly for something as big
40:31
an iconic as barbie finding that
40:33
reflection is real balancing act if
40:36
you're too far behind culture you're dead
40:38
in the water if you're too far ahead you'd
40:40
turn too many people off and i wondered
40:43
how do they actually measured that the
40:46
zero way to scientifically
40:48
walk that line i wish to tell
40:50
you there was a silver bullet to that is
40:52
it there is a degree of lucky
40:54
you can have all the extraordinary insights
40:56
and data in the world that
40:59
is what you do with it it's an art and
41:01
science he says it's about having challenging
41:03
conversations making big decisions
41:05
and sinking really really hard
41:08
not as about today but tomorrow to
41:10
have been if we're doing our job right
41:12
ten years from now we'll look back at what barbie
41:14
looked like
41:16
the day and one are narrative was today
41:19
and say oh my goodness that that was so
41:21
twenty twenty two after i talked
41:23
with richard i checked back in with jonathan
41:25
by email i wanted to know
41:27
what they thought about richards work with barbie
41:29
given how alert jonathan is to representation
41:32
and toys and they basically said
41:34
he does a good start and something the rest
41:36
of the toy industry would be wise to follow because
41:39
you know if we think back to the idea
41:41
of glitches the idea that little accidents
41:44
like earring magic can create moments
41:46
were excluded communities can recognize themselves
41:49
well that's all well and good but
41:51
nobody should settle for glitches jonathan says
41:53
people wanna be recognized self
41:56
progress but still a ways to go
41:58
which makes me think the question from the
42:00
beginning of this episode what does it
42:02
mean to be a reflection of our times
42:05
how do you update subtext how do you change
42:08
to be as relevant as possible right now
42:11
the answer isn't recognizing that your
42:13
part of a continuum you're in
42:15
a moment in time among many moments
42:18
in time and the greatest thing that you can do is
42:20
take that time seriously
42:22
to not value the past over the present
42:24
simply because it's more familiar to keep
42:26
an eye on the future even as it's
42:28
not fully noble this is not
42:30
perfect work and it will not satisfy
42:33
everyone but that's not a realistic way
42:35
to measure progress anyway which is
42:37
why i really love what richard said a moment ago
42:39
that in the future people should look back
42:41
at the barbie of twenty twenty two and say
42:44
across that is so twenty twenty
42:46
two because while the tell could
42:48
in theory build a time traveling barbie
42:50
is at once the rest of us are stuck here
42:53
in our to the
42:55
best we can do is have fun with
42:57
that and
42:59
that's our episode the hey remember the
43:01
uproar over barbie saying that math
43:03
class is hard i found the greatest
43:06
news report about it which just brightened my
43:08
day so i want to play for you in a minute the first
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if you love built for tomorrow the podcast
43:13
then you will totally love built for tomorrow
43:15
the book it is an action plan for how
43:17
to embrace change adapt fast and future
43:19
proof your life and career and it combines
43:22
lessons from this podcast with what i've learned
43:24
from the smartest entrepreneurs of today you
43:26
can get your copy now just
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think of a place that sells books and go
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there and if for some reason you're drawing a blank
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then go to jason pfeiffer dot com slash
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book and if you want even move
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