Episode 4 of the podcast series How We Partner With the Community to Improve Service Options explores a family-focused program that embodies many of the changes that Kentucky wants to see throughout its child welfare system. The Sobriety Treatment and Recovery Teams, or START, program demonstrates a shift in organizational culture to focus on family and serves as an example of a truly collaborative team that uses early intervention and a shared decision-making model to work with families. The program gets positive outcomes for families, the results are supported by data, and the positive changes in organizational culture spread outwards to influence the larger system.