In this episode of CapConversation, we chat to Jesus Gorriti, Vice President of Digital Design at the Royal Bank of Canada about digital, design thinking, and all things related to it.

Listen and discover: • The role of design and user experience in organizations today• The commonalities between design and everyday decision making • The different incarnations of design thinking through the 20th and 21st century • Trends in design thinking and design teams • Jesus Gorriti's journey from the video game industry to financial services.