In this episode of Champions of Digital, Mark hosts Nathan McEwan, the CMO and Digital Officer at Stratton Finance. Mark and Nathan discuss digital's influence on the CMO role, gaining trust with the executive team and the death of CX! Get t
This week’s episode is all about change management, agri-tech and building digital teams in a notoriously analog industry. Join the conversation between Mark and Scott where surprisingly, there was no need to pop any dollars into the swear jar.
We’re excited to bring you a second season of Champions of Digital. Thanks for joining us to hear from some more digital legends this season!Meet Mark Oliver, CEO of Inlight, a digital services business that is obsessive about our client experi
In this week’s podcast we fly into the world of aviation retail with Group Head of Digital at Jetstar, Cathryn Arnold. Cathryn explores the ideas of Jetstar existing as a Digital retailer rather than solely an airline, how they (Jetstar) delive
In his 27 years at The Age, Mark Fuller has witnessed its transformation from print to a ‘digital first’ organisation. He has held multiple leadership roles, the most recent of which has been heading up the newspaper’s digital edition. Mark sha
This week on Champions of Digital we dive into the world of retail with Andrew Wilkinson, General Manager - Digital Strategy & Product at Vicinity Centres. Andrew talks us through, his views on communication between digital and operational team
Momentum Energy is one of Australia’s leading energy retailers, owned by Australia’s largest producer of renewable energy - Hydro Tasmania. In this episode of Champions of Digital, we chat with Luke White, the head of digital for Momentum Energ
This week’s Champion of Digital comes from the public service industry. Jithma Berenegama is the Director of Digital Engagement for the Department of Premier and Cabinet (Vic). Jithma talks about his work on centralising key information for eas
This week our Champion of Digital is James Borg, Head of Digital at Australian Unity. In this episode we find out about Australian Unity’s journey to implementing a customer centric approach to digital, what it takes to take on the Digital lead
L’Oreal is the global leader in the beauty industry with more than 26 brands covering all segments in the beauty market. We talk to Christophe Eymery, L’Oreal’s Head of Digital and Media for Australia and New Zealand, about the role of digital
MediBank are an integrated healthcare company providing private health insurance and health solutions to 3.8 million individuals Australia-wide. We talk to Andrew Palmer, Medibank’s General Manager of Digital, who is no stranger to digital lead
In this episode we talk to Brad Paton, Head of Digital at AFL club Richmond. We catch Brad in the middle of one of Richmond’s most successful seasons for many years. He talks to us about the impact the team’s on-field success has on his ability
JB Hi-Fi is Australia’s largest consumer electronics retailer, generating annual revenue of around $4 billion. Online sales represent a small percentage of their overall revenue, however, their digital channel plays a critical role in the cu