Digital and app-based tools have long held the promise of improving care delivery for patients and providers alike. But in the world of healthcare, which is characteristically slow to adopt new technologies, how does a patient/consumer receive value or a favorable outcome via the use of technology? And how can these tools improve the experience of doctors everywhere, who are already being asked to participate in a myriad of tech solutions in addition to their daily practices?

We sat down with Dr. Bradley Crotty to dive into these issues. The Chief Digital Engagement Officer at Froedtert Health, Dr. Crotty is responsible for overseeing the digital transformation of the organization, as well as leading the digital engineering group and the product team within the health system.

When it comes to adoption of these solutions, winning over the hearts and minds of users is always a challenge. Dr. Crotty's experience working directly with clinics and publishing in peer-reviewed journals is helping to strike at the systems in place—often designed to maintain the status quo and minimize risk—and truly transform what it means to be a healthcare consumer in the digital age.