Could the future of your business hinge on how well you leverage technology? This week, seasoned tech veteran and managing partner at DUNELM Associates, Martin Davis, helps us uncover the immense potential of technology in business transformation. Known for his propensity to challenge conventional thinking, Martin shares his intriguing insights on how a CIO’s strategic role can shape a company’s journey towards redefining itself. 

Just as technology is evolving at an unprecedented pace, so is the business landscape. A consumer-centric approach seems to be the name of the game, but how does one create a seamless customer experience across multiple channels? Martin addresses this conundrum and further dives into the dichotomy between project-centric and process-centric approaches to transformation. On a more personal note, he reveals how the pandemic has fine-tuned his leadership style and the value he places on casual interactions.

Switching gears, Martin and I dissect the implications of the global shift to remote work and what it means for businesses contemplating a hybrid or fully remote model. As we discuss industry 4.0, we underscore the crucial role of data in decision making, backed by Martin's real-life example from his days at a manufacturing plant. This episode is jam-packed with thoughtful reflections on the advantages of a data-driven approach within organizations, the complications in delivering a consistent customer experience, and the impacts of transitioning to a remote work setup. Tune in, you won't want to miss it.

Links:

Martin Davis Twitter: https://twitter.com/mcdavis10

Martin Davis LinkedIn: https://www.linkedin.com/in/mpdavis/

Dunelm Associates: https://dunelmassociates.com