Episode Transcript
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0:00
Did it a little bit differently, took a risk
0:02
with that risk paid off. We created the first
0:04
ever brand based utility on the platform that's all
0:06
about discovery. So the same way that
0:09
Walmart, be it the physical store in
0:11
your neighborhood or walmart.com or the Walmart
0:13
app has everything. We also have your
0:15
thing. And that is how we manifested
0:17
Walmart on the Roblox platform. This
0:19
episode is sponsored by SAFE, the account
0:22
abstraction leader on Ethereum. Hi Sam, how's
0:25
it going? Avery,
0:41
so great to see you. I
0:43
want to hear everything that happened
0:45
at Cannes this year, because I
0:47
lived vicariously through your Instagram stories.
0:50
But it seems like it was so much more than that. So tell
0:52
me how it all went. Can't wait this
0:54
year was amazing. This was my first
0:56
year as CMO at Vayner. So my
0:58
team is responsible for orchestrating our whole
1:00
little dinghy activation. So from
1:03
Sunday to Thursday, 8 a.m. till
1:05
3 a.m., the Vayner vote was
1:07
popping with panels, with CMO circles,
1:09
with parties. It was really fun. It
1:11
was a nice blend of creativity and about discovery. So
1:13
the same way that Walmart, be it
1:16
the physical store in your neighborhood or
1:18
walmart.com or the Walmart app has everything.
1:20
We also have your thing, and that
1:22
is how we manifested Walmart on the
1:24
Roblox platform. This episode is
1:26
sponsored by SAFE, the account abstraction
1:28
leader on Ethereum. The news. Hi
1:45
Sam, how's it going? Avery, so
1:47
great to see you. I want
1:50
to hear everything that happened at
1:52
Cannes this year, because I lived
1:54
vicariously through your Instagram stories. But
1:56
it seems like it was so much more than that. So tell me
1:58
how it all went. line this year
2:01
was amazing. This was my first year
2:03
as CMO at Vayner, so my team
2:05
was responsible for orchestrating our whole little
2:07
dinghy activation. So from Sunday
2:10
to Thursday, 8am till 3am,
2:12
the Vayner vote was popping with
2:14
panels, with CMO circles, with parties.
2:17
It was really fun. It was a nice blend of creativity
2:19
and culture and of course a lot of business
2:21
stuff as well. So it was really fun,
2:23
really productive. We had a
2:26
nice little highlight on our final
2:28
night. We had the favorite, America's
2:30
favorite brother stop by. So we
2:32
ended with that little sprinkle. Jason,
2:34
Kelsey and Travis, right? Exactly. There
2:37
was also a lot of talk on innovation. I think AI
2:40
was the talk of the town. There were actually still quite
2:42
a few people from the world of web three who were
2:44
there. Saw Binance there, saw
2:46
Coinbase there. So nice stream of innovation as
2:48
well. We missed you, Sam. I
2:50
missed being there. I want
2:53
to know, Avery, when I think of like
2:55
South by Southwest or even I think of
2:57
like something like CES, it still feels like
2:59
it's very much about people who really are
3:01
leveraging their company's travel budgets to try to
3:03
network for the next job. Can
3:05
still feels to me like a deal making
3:07
opportunity and that people are there really to
3:09
do business. Is that the right read for
3:11
Can? I think a lot
3:13
of people think that CanLion was just a boondog
3:15
lender in the South of France drinking rosette. Which
3:18
is true. And it's the most productive
3:20
business week of the year for us at Vayner because
3:22
there's no other place where we can get like 250
3:26
Fortune 500 CMOs together to talk about what
3:28
the future of marketing looks like and what
3:30
the future of creativity looks like and how
3:32
you can use creativity to drive business. So
3:34
for us, it's really productive. Does it
3:36
have streets of boondoggle? Absolutely. But let me
3:38
tell you, my team was working the entire
3:40
time. I
3:43
did notice that from the reporting I was reading that
3:45
there seemed to be a less
3:47
of the media publishers were there. We know
3:49
what happened with Washington Post and they pulled
3:51
out. The New York Times seemed to be
3:53
pretty light there. And so it used
3:55
to be a place. Yeah, but it used to be a
3:57
place where the big media companies were showing up in the
3:59
same way. that the big tech brands were. Now
4:01
it seemed like it's Pinterest beach. It's, it's kind
4:03
of still big tech running the show. Were there
4:05
any other sort of like thematics that you thought
4:08
were interesting that lead us to think where marketing
4:10
is going to go? Three
4:12
things that I think stood out this year. One, it's absolutely
4:15
the creator era. Every which creator was
4:17
there from like, Hey, I have a hundred
4:19
thousand followers and I'm here to meet brands
4:21
to I'm Issa Rae or Chrissy Teigen, et
4:23
cetera. So big folks and creators and, and
4:26
camera and actually had their own programming around
4:28
that as well. Second thing
4:30
was communities. Sam, this really resonate with
4:32
you, but I actually feel like amidst
4:34
this crazy, big festival, the most impactful
4:36
conversations are the ones that are like
4:38
smaller, whether that's a CMO circle or
4:40
that's a black week party, or that's
4:42
a gold house event, or that's a
4:45
Patel meetup, those smaller communities, like really
4:47
matter and really influence decision-making through like
4:49
word of mouth, et cetera. Social
4:51
absolutely like took over and it is, it
4:53
is now taken seriously. I think we've been
4:56
waiting 15 years for people to realize that
4:58
in fact, social is incredibly important and like
5:00
they realized it this year. You mentioned
5:02
Pinterest beach, metas doing their big thing. TikTok
5:05
had a huge presence where they unveiled symphony
5:07
AI. There was a big focus
5:09
on like social first creative thinking. And then
5:11
on the more like cultural side of things,
5:14
I saw a lot of like work-life integration
5:16
examples. A lot of people bringing their kids,
5:18
bringing their spouse, bringing their parents, if you're
5:21
the mainer talks. And I thought
5:23
that that was almost just like a zeitgeist moment
5:25
because, you know, if you're a really high powered
5:27
executive and you work 70 hours a week, you
5:29
don't have that much free time. And when I'm
5:32
seeing people plug in their free time in
5:34
creative ways and really be like, there is
5:36
no work-life balance. It's just life.
5:38
And whether it's CMOs kids volunteering
5:40
at the female quotient or people bringing
5:43
their spouse to like dinners or whatnot, I felt a lot
5:45
about this year. I sort of love that because I remember
5:48
the first 10 years of owning my agency. I was
5:50
traveling constantly and I would go to Chicago
5:52
or LA or London or whatever. And it would
5:54
be like, how was London? I'm like, I spent
5:56
it all in a convention center. So I don't
5:59
actually get the opportunity. to spend any
6:01
time culturally there. Nowadays, I
6:03
will wrap a trip with my daughter, with
6:05
a partner, with friends, anything I can to
6:07
spend a couple of extra days and to
6:09
celebrate the fact that you get the experience
6:11
of seeing these parts of the world that
6:13
so many people don't get. So I think
6:15
I love hearing that, that's really wonderful. It
6:17
was really nice, and I actually saw a lot of CMOs and
6:21
high powered execs sharing that on social media and
6:23
on LinkedIn especially, which I think is really nice.
6:25
Shout out to Carla Hassan, the chief marketing officer
6:27
JB Morgan Chase for explaining that, you know, she
6:29
brought her daughter and it's not a goon dongle.
6:31
And she's like, but I'm there for a week
6:33
in the summer and she wants to come and
6:35
learn. And this is a great way to do
6:37
that. And I think she, you know, did a
6:39
little intern type of thing as well during that
6:42
week. But, you know, when you see those people
6:44
in positions of like influence and authority who are
6:46
like, yes, I made this decision and
6:48
here's why. It then enables other
6:50
people who aren't that senior or aren't in that position
6:52
in their lives to be like, actually, I'm gonna bring
6:55
my toddler with me because I wanna get
6:57
some time with them too. So I thought that
6:59
was really nice, but Matt Groh, AI was talking
7:01
to talent, social's being taken seriously and talent was,
7:04
I mean, it was everywhere. I
7:06
love that. Speaking of talent, Avery, the next story
7:08
I wanna talk to you about is we continue
7:11
to see this sort of concept
7:13
of like scene or celebrity tokens coming out.
7:15
You know, I think we talked about the
7:17
Iggy Azalea mother token. This past
7:20
week, Jason Derulo launched a token, which
7:22
was also really interesting. Yeah, exactly.
7:24
So it was the Jason token and then he
7:27
claims, oh, like this is for my audience and
7:29
I'm never gonna sell. And then like the on-chain
7:31
data showed that he sold thousands of dollars worth.
7:34
We still see a ton of interest in
7:37
these like what are called polyfi
7:39
tokens, like Trump tokens, Trump token,
7:41
Bowdoin token for Joe Biden. There
7:43
is still this real thirst for
7:46
monetization of culture. What's
7:48
interesting to me is virtually every one of these
7:50
comes out and then goes underwater. And
7:52
I just keep wondering why the D-Gens continue to
7:54
think that this is something to buy. But I
7:57
also think that is it, it
7:59
doesn't feel like a great. brand opportunity. You talked
8:01
about the amount of creators coming in to some
8:03
place like like hand, the idea that they would
8:05
then create a purchasable asset that
8:07
people could do to in
8:09
essence, show support, but then trade on their
8:11
own celebrity and in such a quick way.
8:13
It just feels like a race to the
8:15
bottom for that aspect of both
8:18
the talent and the sort of cultural conversation.
8:20
Like, do you think there is any long
8:22
term value of the idea of tokenizing your
8:25
name, your culture in a way that these folks should
8:27
be thinking about or brand should be thinking about it?
8:30
I think there is if you actually really understand what
8:32
you're doing. I think the challenge that we're seeing with
8:34
a lot of these celebrities is they're just doing it
8:36
as a way to make a quick buck and they're
8:38
like, okay, I'll do this and I'll move on to
8:41
the next thing. I want my celebrity and a tea.
8:43
I'm going to want my celebrity token and then I'll
8:45
move on to the next thing. I think that if
8:47
you are someone who deeply understands this, you're like, I'm
8:49
an emerging artist. I'm someone who really believes in this.
8:52
This gives you a buy into my future and this
8:54
will be somehow embedded in other methods of monetization I'm
8:56
going to have down the line. That would be super
8:58
smart. Doing that right now is not very feasible with
9:01
the way that talent is compensated today because
9:03
they're typically not compensated in altcoins,
9:05
right? Like they're compensated in US
9:07
dollars. So I think
9:10
that the theory has potential, the execution,
9:12
I have not yet seen anything that
9:14
I would say like, yes, I, by
9:16
the way, not financial advice, but I would
9:19
personally not, I don't think we've seen an
9:21
execution that has been really completely thoughtful today
9:23
in the celebrity token realm. It's,
9:26
I'm getting cringe vibes, honestly. No, there's
9:28
definitely cringe vibes there. I also
9:30
think there is not a thoughtful
9:32
sort of strategy of long-term value, right? I think that,
9:34
that we've seen a couple of platforms and I think
9:36
this is actually my favorite use case is the idea
9:38
that an artist you love, you can help support their
9:40
career now and then down the road you get a
9:43
certain amount of access. That doesn't have to be financial
9:45
reward, by the way. That can also just be access
9:47
and exclusives and the ability to meet
9:49
and greet and all the things that people love about
9:51
celebrity culture. We just haven't seen it done well. We,
9:53
you know, we spoke to Natalie Brass at Range and
9:56
Myth who were trying to do that kind of thing.
9:58
I think there's a great appetite for it. but
10:00
there is a ton of adoption that we have
10:02
to think through in order to get people there.
10:04
So I agree. I think it's not
10:06
yet there, but I keep seeing people trying to get rich
10:08
from it, and both on the celebrity side
10:10
and on the trader side. And I think this idea of the
10:13
online casino, that really is... To
10:15
the MTV, because MTV is basically taking
10:17
the opposite approach. They're like, not licensing it.
10:20
They're basically closing it. So I think you're
10:22
bringing up a really good point of like,
10:24
are you, as a publisher, are you giving
10:26
away your secret sauce and saying thank you?
10:30
Right. That's a
10:32
real concern. And I think as
10:35
a parallel, I see the same thing happening in
10:37
retail media with CPG. They're basically like, I'm going
10:39
to suck your lifeblood. And right now I'm going to
10:41
say thank you. I know you're going to
10:43
come bite you in the ass big time. I think
10:45
that... So one, I had a really interesting talk
10:48
with Mark from Time, who's the chief
10:50
operating officer along with Melody Ellerbrand from
10:52
Fox. And we talked a little bit
10:54
about this idea of authenticating content through
10:56
the Fox verify tool. So they're all
10:58
in on that. They're trying this with open AI.
11:01
I think they're trying to find ways that
11:03
this hundred year old publisher, more than a
11:05
hundred year old publisher can remain relevant and
11:07
remain in the zeitgeist. Time actually doesn't have
11:09
a paywall, which is unusual with a
11:11
competitive set. So they're finding different methods
11:14
of monetization. Whether this is the right
11:16
or wrong move, I'm not sure yet,
11:18
but I like what they're doing with
11:21
testing new formats and new methods of
11:23
monetization, verification, scaling out what they have,
11:25
and also brand building. Time's also in
11:27
a really interesting place because they're owned
11:30
by the Benioffs, right? And that's almost
11:32
like a philanthropic kind of an ownership
11:34
in some ways from my outsider's POV,
11:36
Mark and his wife really believing in
11:39
independent journalism and wanting to support that.
11:41
Not every publisher has that luxury. So
11:43
time will tell, but I am watching
11:46
what they're doing with both verify and what
11:48
they're doing with open AI is almost like, they're
11:51
hedging from my POV. And you bring
11:53
up a really great analogy. So
11:55
for anyone who doesn't know MTV basically took all
11:57
of their archive offline. So you can't find an
12:00
any of it anymore, which to me is really
12:02
interesting because it's like MTV charted the rise of
12:04
Guns N' Roses or Eminem, all of these amazing
12:06
stars, and they have so much footage of them
12:08
early in their career that feels like it could
12:10
be valuable for 20 different ways.
12:13
And by taking it away, maybe that actually
12:15
creates more perceptual value. Or is
12:18
it paramount just saying we can't put any more
12:20
resources into this and even hosting it is too
12:22
much for us, like having the website live. But
12:24
it's going to just, you know, be lost probably.
12:26
I mean, who knows, maybe in 10 years, it will be
12:28
refound, it will be discovery, and maybe there's like more
12:31
energy behind it because now it's not just like
12:33
available for anyone to see. But I think those
12:35
are two very different approaches. Well, and I think
12:38
what you hit it is on right
12:40
there is in 10 years, that archive may
12:42
actually become even more valuable because it hasn't been
12:45
seen in this amount of time. And so
12:47
anyone who wants to create the ultimate music catalog
12:49
of video right now might go in and
12:51
actually buy it or license it at
12:53
a price point that might be make it worthwhile
12:55
to hold it and not put it out
12:58
for one to digest. They're doing that, you know,
13:00
their equivalent of like cold storage, like, you know, like
13:02
our friend Jeff Carvalho says, just go put it in
13:04
storage unit, come back in 10 years, maybe that's what
13:06
they're doing. So time will
13:08
tell time will tell time.com.
13:10
All right. So we have a great
13:12
session for you today that we're going
13:14
to show you. This is our friend,
13:16
Lori Keith from ad council. She
13:18
was at consensus with us. She brought
13:21
together Roblox, Niantic, and Walmart to talk
13:23
about the idea of utilizing them, the
13:25
metaverse for social good. So it was
13:28
a really fascinating conversation that brought some
13:30
great business leaders together to sort of
13:32
talk about the idea of utilizing future
13:35
emerging technologies in order to create more good in
13:37
the world, which is really one of the missions
13:40
of the ad council. So after the
13:42
break, we'll come back with the session
13:44
from consensus on doing social good in
13:46
the metaverse. And you bring
13:48
up a really great analogy. So for
13:50
anyone who doesn't know MTV basically took all
13:52
of their archive offline. So
13:54
you can't find it any of it anymore, which to me
13:57
is really interesting because it's like MTV charted
13:59
the rise of guns and Roses or Eminem, all of
14:01
these amazing stars. And they have so much
14:03
footage of them early in their career, that
14:05
feels like it could be valuable for, you
14:07
know, 20 different ways. And by
14:10
taking it away, maybe that actually creates more
14:12
perceptual value. Or is it
14:14
paramount just saying we can't put any more resources
14:16
into this and even hosting it is too much
14:18
for us like having the website live. But
14:20
it's gonna just, you know, be lost probably. I
14:23
mean, who knows, maybe in 10 years, it will
14:25
be refound, it'll be discovery. And maybe there's like
14:27
more, more energy behind it because now it's not
14:29
just like available for anyone to see. But I
14:31
think those are two very different approaches. Well,
14:34
and I think what you hit it is
14:36
on right there is in
14:38
10 years, that archive may actually become even
14:41
more valuable because it hasn't been seen in
14:43
this amount of time. And so anyone who
14:45
wants to create the ultimate music catalog of
14:47
video right now might go in and actually
14:49
buy it or license it at a
14:51
price point that might be make it worthwhile to hold it
14:53
and not put it out for everyone
14:56
to digest. They're doing that, you know, their equivalent of
14:58
like cold storage, like, you know, like our friend Jeff
15:00
Carvalho says, just go put it in storage unit, come
15:02
back in 10 years, maybe that's what they're doing. So
15:05
time will tell. Time
15:07
will tell time.com. All right. So
15:09
we have a great session for
15:11
you today that we're going to
15:13
show you. This is our friend, Lori Keith from ad council.
15:16
She was at consensus with us.
15:18
She brought together roblox, Niantic and
15:20
Walmart to talk about the idea
15:22
of utilizing them the metaverse for
15:25
social good. So it's a really
15:27
fascinating. So it was a really
15:29
fascinating conversation that brought some great business
15:31
leaders together to sort of talk about
15:33
the idea of utilizing future
15:35
emerging technologies in order to create more good
15:37
in the world, which is really one of
15:39
the missions of the ad council.
15:41
So after the break, we will come
15:44
back with the session from consensus on
15:46
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Visit safe.global. All right. So
16:12
we have a few great
16:14
sessions coming up for you. The
16:17
next one is going to focus
16:19
on the idea of brands using
16:21
the metaverse for social good. As
16:24
we go into this spatial world
16:26
we're in, the 3.2 billion gamers
16:29
that are playing games every day all
16:32
across our different social channels, it's
16:35
important that we ensure that we are also
16:37
being good humans while we do it and
16:40
utilizing these emerging spaces to help
16:43
people also connect with each other and
16:45
develop the things that they need from community.
16:49
So we have some amazing folks here.
16:51
We have Walmart, Roblox, Niantic,
16:54
all pioneers in their art, and
16:57
we will be joined by Lori Keith from
16:59
the Ad Council, wonderful partner of ours. So
17:02
welcome, guys. Thank
17:05
you so much for joining us. It's wonderful
17:07
to see everyone. This is my first consensus,
17:09
and it's just I'm
17:11
learning so much. There's so much to see, there's
17:14
so much to learn, and hopefully you walk away
17:16
with some new knowledge after this panel today. For
17:19
those of you that don't know me, Lori Keith,
17:21
I lead emerging media and technology
17:23
at the Ad Council, and if
17:25
you're not familiar with the Ad
17:27
Council, we're a leading nonprofit, nonpartisan
17:29
organization that has been creating social
17:31
impact campaigns in the U.S. for
17:33
80 years. Shout
17:36
out to Smokey Bear, that's our oldest campaign, you've probably
17:38
heard of that one. We
17:40
convene the best storytellers and
17:42
leaders across media, marketing, advertising,
17:44
and technology communities to create
17:47
impactful campaigns that educate, unite,
17:49
and uplift. Because of
17:51
our longstanding and trusting history, we've been able to
17:53
convene a network of partners
17:55
from government agencies to nonprofit
17:57
partners, the creative sector. to
18:00
create innovative, life-changing campaigns that
18:02
remain relevant, authentic, and impactful.
18:06
Our goal, since
18:08
we were founded in 1942, has
18:11
always been to address the most
18:13
pressing issues in our society. Today,
18:15
we're focused on gun violence
18:18
prevention, the overdose crisis, mental
18:20
health, hate and bias, and
18:22
many more. My
18:24
role within the org is to
18:26
grow ad counsels, brand reach, relevance,
18:28
and credibility within the emerging
18:30
media and tech sectors. Our
18:32
focus areas are artificial intelligence,
18:34
of course, immersive experiences, and
18:37
Web 3, which is
18:39
why myself and the ad council have such
18:41
a vested interest in being here today and
18:44
very excited about our conversation. So
18:47
I am joined by a distinguished panel
18:49
of visionaries and pioneers as it relates
18:51
to the world of immersive technology and
18:53
how this technology can be harnessed as
18:55
a force for good. We
18:58
have Winnie Burke, who's joined Remote,
19:01
the Global Group Director, Fashion and Retail
19:03
at Roblox. We have Adam
19:05
Schlechter, the Head of Marketing at Niantic,
19:08
and Justin Brayton, the Director of
19:10
Brand Experiences and Strategic Partnerships at
19:12
Walmart. So a very distinguished panel.
19:15
Let's dive in. So to
19:18
set the stage, I wanted to start with
19:20
a question for all of you, because I
19:22
think you all will have a unique, maybe
19:25
similar, maybe a lot different
19:27
response to this question, but when
19:30
you think about immersive technologies, especially
19:33
as you think about social impact,
19:36
delivering real world impact that's
19:39
creating a positive society, how
19:42
do you feel like your company,
19:44
and specifically to your role within
19:46
your company, is viewing immersive technology
19:48
as a force for good? Whoever
19:51
wants to take that first. Sure.
19:56
So at Niantic, our mission
19:59
literally is... to get people outside
20:01
exploring the world together. And
20:04
using technology as a way of doing that. So
20:07
if you've ever played a game called Pokemon
20:09
Go, you know that? Yeah,
20:11
okay, just check. So everyone knows Pokemon
20:13
Go, everyone knows Niantic. That was our
20:15
number one biggest hit from
20:17
about eight years ago at this point. It
20:20
gets millions and millions of people every
20:22
single day outside exploring their neighborhoods, exploring
20:24
their communities, connecting with people, connecting with
20:26
the world around them, and
20:28
not just playing a game, but walking. Physical
20:31
movement, social connectivity, mental
20:34
exercise. We have people spending
20:37
billions of minutes walking billions of
20:39
kilometers, and we found
20:41
that it's been a great force for
20:43
social good through the connections that people
20:46
make. So if we can
20:48
use technology and immersive media to help
20:50
build and foster community, but also help
20:52
people discover new things, that
20:56
alone could be a force of change in the
20:58
world. It's like getting people outside, which is
21:00
not always the first thing you think of, what
21:02
do you think of technology? No, but we would
21:04
like to think it should be. What
21:07
about you, Justin? Yeah, thank you
21:09
for having me, first and foremost. Excited to
21:11
be here. You know, I think we're using
21:13
emerging platforms and new technologies. You said community,
21:16
and that is such an important theme
21:19
in how we approach emerging platforms and
21:21
leveraging new technologies to engage with our
21:23
customers. We last year launched
21:25
an experience on Spatial called the Cultureverse,
21:28
where we used it to actually
21:30
give people of color the opportunity
21:32
to actually express themselves and showcase
21:34
their creative expertise in
21:36
a medium that is new and
21:38
is of a time where we
21:41
can actually encourage inclusivity. And so
21:43
it was a great experience in
21:45
terms of giving this community a
21:47
platform to share their expertise, showcase
21:50
their artistic capabilities, and we learned a
21:52
lot through that. And so really the community angle
21:54
is one that we lean into heavily with
21:56
all that we do, be it the Cultureverse
21:58
on Spatial, Walmart discovered on Roblox. which will be
22:00
a great segue for Winnie to answer next, or
22:03
with Walmart Realm, which is an immersive commerce experience
22:05
be launched this week. Yes, congrats on
22:07
that. I want you to talk more about that. Winnie
22:10
would love, as one of the biggest
22:13
immersive platforms right now, would love to
22:15
hear your answer to that question. Yeah,
22:17
thank you. Well,
22:19
generally speaking, the premise of Roblox
22:21
is really around building technology that
22:24
enables these immersive 3D content creation
22:27
and connection among users. So I
22:29
think like the social currency is
22:31
something that is really important. This
22:33
is not singular gameplay and singular
22:35
experience enjoyment, but it really is
22:37
about connecting with your peers and
22:39
these really immersive environments. And
22:41
our community, including brands, are creating
22:43
everything from traditional games to social
22:46
role-playing experiences and anything that is
22:48
really important to them. And this
22:50
obviously includes social causes. So
22:52
this expansion of content recruiters can
22:54
create anything around what's
22:57
important to them and anything that's resonating to them or
22:59
anything that they want to talk more about. As
23:01
an open ecosystem that allows anyone to
23:04
be a creator, I think
23:06
the introduction of AI is really
23:08
going to help creators accelerate their
23:10
process and also bring more parity to
23:12
creators around the world, regardless
23:15
of their socioeconomic status
23:17
and also access to any education that they may
23:19
or may not be receiving. So AI is going
23:21
to really help accelerate that, which I think is
23:23
really important to us because you don't
23:26
have to necessarily have the background and the education,
23:28
but if you have access and you will be
23:30
able to kind of create whatever is on your
23:32
mind and topical for you
23:34
and enjoy that with your friends around the world. And
23:37
on that topic of branded experiences, because
23:39
I think that's why
23:42
we're all here. And I think a lot of us
23:44
represent brands in the room. Can
23:46
you talk through, you oversee fashion and
23:48
retail. And when you think about virtual
23:51
experiences, it does feel like that sector
23:53
has really transformed with virtual
23:55
experiences and platforms like Roblox. Can
23:58
you maybe share an example? talk
24:00
through how fashion brands are
24:03
building experiences on roblox, not only
24:05
to benefit their brand, and of
24:07
course there's the e-commerce angle, how
24:10
are they creating a positive society? How are they
24:12
creating positive communities for the people that are visiting
24:14
those experiences? Yeah, that's,
24:17
it's a great question. I think it's probably
24:19
more prevalent than many
24:21
people imagine because the
24:23
ethos of a brand
24:26
and what's important to them is in the physical
24:28
world, as important to them as it is in
24:30
the digital world. And so they want to portray
24:32
themselves authentically and what
24:34
they stand for. With
24:36
our audience, we have 77 million, almost
24:39
78 million daily active users on our
24:41
platform, a lot of them squarely
24:43
in Gen Z. So it's a really impressionable age group
24:45
that a lot of marketers are trying
24:47
to reach. Sustainability
24:49
is a massive
24:51
issue and topic in the
24:53
industry, in the fashion space.
24:56
And we've had a number of brands kind
24:58
of tap into that. H&M has an experience
25:01
on roblox called Lutopia, which is about promoting
25:03
fashion circularities, so bringing attention to reducing
25:05
waste in the fashion design process and maximizing
25:07
the lifespan of clothing and textiles. So
25:09
I think that's a really great example of
25:11
like them bringing to the forefront of
25:13
something that they stand for in the physical
25:16
world. And they wanted to make sure that
25:18
that was communicated and transcended into their digital
25:20
experience. Another one of my
25:22
favorite experiences, which has been on the platform
25:24
for many years, is the Aloe Sanctuary,
25:27
which is from Aloe Yoga. It's
25:30
a beautiful and really peaceful space. So
25:32
as you're enjoying your experiences on roblox,
25:34
if you want to take a
25:37
minute and kind of have like a zen moment, you
25:39
can go into the Aloe Sanctuary and you can actually
25:41
do a yoga session led by one of their yogis
25:44
or do a meditation session. And
25:46
we've had a lot of first time
25:49
meditators that have been experiencing the Aloe
25:51
Sanctuary meditation session. So this is like
25:53
one of those examples where it's not
25:55
just about commerce and about transaction, but
25:57
really about helping and trying to make
25:59
a difference. with the target
26:01
customer. I love that. And
26:03
that really speaks to me at the Ad Council
26:05
because we know that youth in America are struggling
26:07
with their mental health. So the fact
26:09
that Aloe was able to create a sanctuary, a
26:11
space for people to go, and that you're seeing
26:13
people meditate for the first time, that's just music
26:16
to my ears. I love that. So
26:19
switching gears to augmented reality, because I
26:21
think a lot of people think augmented
26:23
reality when they think of Niantic and
26:25
8th Wall, which is owned by
26:27
Niantic. We actually
26:30
at the Ad Council just launched
26:32
our first web-based augmented reality experience
26:34
for Feeding America, which
26:36
essentially took our marketing campaign that's
26:38
live in the market, brought it
26:40
to life through an immersive experience.
26:43
Users can kind of tap through different items in
26:45
a fridge to learn about the complex issue of
26:47
hunger. And the goal for us is that, through
26:50
this immersive experience, they're gonna spend more time,
26:52
they're gonna engage more with the issue. And
26:55
for us, it's an additional lever to
26:57
our overall marketing mix. And we used
26:59
Niantic to do it. And
27:01
for us, it's the interoperability, it
27:04
can be experienced across any device.
27:06
So I would love you, Adam,
27:08
if you can share Niantic's vision
27:10
for making this accessible to
27:13
not only nonprofits, but
27:16
just like everyday creators that wanna come
27:18
and create for augmented reality. Yeah,
27:20
I mean, it started
27:23
probably about seven years ago where we had people
27:25
coming to us because of the success of
27:27
Pokemon Go to find a way
27:29
to leverage the technology to create their own games or
27:32
their own interactive experiences. And
27:35
while we are not in the business of
27:37
producing third-party games, we found
27:39
a way to both productize a lot of
27:41
the core technology and create a
27:43
platform that we can license out to the world. At
27:46
first, game developers and hardcore
27:49
Unity developers, but through the acquisition and
27:51
integration of 8th wall, which is a
27:53
web-based platform, not an app-based platform, it
27:56
sort of democratize the ability and
27:58
opportunity for people to create. much
28:00
more easily with less
28:03
coding, with more visual
28:05
editing, better tooling, and
28:07
accessibility to literally billions
28:09
of connected devices around the world. So you
28:11
don't need to download an app. All you
28:13
need to do is scan a QR code,
28:15
scan an image target, be
28:18
in proximity to a certain location
28:20
or a certain instance that could open up a
28:22
portal of information, of entertainment,
28:25
of interactivity, to really immerse yourself
28:28
in the story or
28:30
message or ethos of a brand, of
28:33
a store, of an event, of an
28:35
artist. So the more that we can
28:37
make that stuff accessible,
28:40
make it real, make it easy to use, and
28:43
frankly, make it scaled in every
28:45
market, the more that people can not
28:47
just experience these things, but they can create them on
28:50
their own. We think that's the big unlock
28:52
for what AR represents looking ahead.
28:55
It does feel like this next-gen consumer
28:58
that I think I was reading prepping for this panel.
29:00
It's like 2 billion people by the end of 2024
29:03
will have experience with a mobile
29:05
AR activation. So
29:08
for me, it's like brands and
29:11
nonprofits and anyone that has a
29:13
consumer base, think about augmented reality
29:15
as just an additional layer to
29:18
create an engaging experience for your audience.
29:20
I mean, we like to think about it as
29:22
augmented marketing. Yes. Every canvas
29:25
is available to you to bring
29:27
to life in a new and more immersive way and
29:31
unlock a whole new layer of creativity. So why
29:33
not? Yes. Justin, I just
29:35
wait for every LinkedIn post because
29:37
you're just leading the industry with
29:40
innovation. And you just
29:42
launched Walmart Realm. Congratulations. You've
29:45
had your Walmart discovered world on
29:47
Roblox. You just mentioned the Cultureverse
29:49
partnership. You
29:51
all are doing a lot in the immersive technology
29:54
space and really leading the pack. Would
29:56
love for you to talk about
29:58
Walmart's approach, strategy, why are you
30:01
investing so many resources here? I
30:03
think that would be great to learn. Yeah, of course. Yeah, we
30:05
kind of talk about it in two lanes. One
30:10
is like, how do you meet customers where they
30:12
are online? And one of those platforms
30:14
where they are online is Roblox. And
30:16
so we created a utility. So
30:18
we kind of like did
30:20
it a little bit differently, took a risk
30:22
with that risk paid off. We created the
30:24
first ever brand-based utility on the platform that's
30:27
all about discovery. So the same way
30:29
that Walmart, be it the physical store
30:31
in your neighborhood, or walmart.com or the
30:33
Walmart app has everything, we also have
30:35
your thing. And that is how
30:37
we manifested Walmart on the Roblox platform. So
30:40
Walmart discovered on Roblox has your
30:42
thing for that community. So it's all
30:44
about finding your thing. So you come
30:46
into Walmart discovered, and you find UGC
30:48
or virtual items that are trending or
30:50
new, or you find up and coming
30:52
experiences that are indie and trending. And
30:54
really, it's all about creating an experience
30:56
for people that they want to come
30:58
back to. That feels as though
31:01
they're being a part of a community-based
31:03
experience. You talked about community and that first
31:06
question that you had asked me about. And so
31:08
meeting customers they are online is very much,
31:10
I think, a big piece of our
31:12
strategy. But another piece of our strategy
31:14
is creating an owned and operated experience
31:16
that teases out this idea of immersive
31:18
commerce that goes beyond what's possible in
31:20
the real world. And so we launched
31:22
Walmart Realm a week ago, which
31:24
you can all go to at walmartrealm.com. I
31:26
will, of course, do a shameless plug so
31:29
you can all experience it later today. But
31:32
it's an immersive commerce experience that
31:34
brings to life social trends, that
31:36
is curated by creators. So really
31:38
leaning into this notion of shortening
31:41
the distance between inspiration and commerce.
31:43
And so you've got meeting them where they are
31:46
online, and then you've got using this lens of
31:48
inspiration to drive commerce. And so it's
31:50
two paths forward, but both get us
31:53
closer to getting the community
31:55
to be a part of what we're building and feeling as
31:57
though they're the ones that are helping tell that story.
32:00
by and for the community with Walmart Realm
32:02
curated by creators. And it's just
32:04
two different ways in, but collectively feel like they're
32:06
helping us test and learn as
32:08
we go and embrace again emerging platforms and
32:10
new technologies. I love that,
32:13
you know, going back to the social good angle of
32:15
that, it's like instead of Walmart
32:17
as a brand saying this is what we
32:19
want you to buy or this is what
32:22
we want you to experience, you're tapping creators.
32:24
You're shining a light on what's
32:26
really important to them. And for me I feel
32:28
like, you know, I don't know, I don't know
32:30
if all brands are thinking that way and I
32:32
think that that's really a special way to tap
32:34
your community. I mean if we
32:37
spark inspiration with other brands I think it's a win.
32:40
I think it's definitely a win. So speaking
32:42
of creators, Winnie you touched on this
32:44
a little bit. You
32:46
know, you have a platform that
32:48
it has a thriving, you know,
32:51
commerce economy. You have your
32:53
own digital currency, Robux, allowing
32:56
users to buy, sell, create, you
32:58
know, on the platform. I think it's for a small
33:00
fee, but anyone that
33:03
pays the small fee can do that. How
33:06
are you thinking about kind of the future of commerce
33:08
and you know, obviously
33:10
we're at a Web3 conference and just
33:13
the ethos, it's very similar to the
33:15
ethos of Web3. You know,
33:17
creators really being able to own and
33:19
create their own virtual items. How
33:22
are you thinking about the future of this on the
33:24
Roblox platform? Yeah,
33:27
I think there's some really notable things that
33:29
we're doing currently and I think, you know,
33:31
to Justin's point and really kind of the
33:33
premise of our platform is it really is
33:35
about the creators and about our community. So
33:39
we're really kind of like doing a lot of listening. We
33:41
are always doing a lot of listening. We're a company that's almost
33:43
20 years old and you know, we really
33:46
are creating products that have utility for them. What
33:49
we've heard for years and years from
33:51
our community is that they want more
33:53
access to creation. They really want to
33:55
own the narrative about creating the
33:58
items and the experiences that are meaningful. to
34:00
them. So we're enabling that through the
34:02
creation of the tools and the technology,
34:05
but we're enabling them and opening up
34:07
our marketplace to a broader creator community
34:09
to publish and sell digital items. So
34:12
that means like more opportunity for creators to
34:15
kind of publish and get their items in
34:17
front of our vast community. Ultimately,
34:19
this is starting to become a testing
34:22
ground for e-commerce, where
34:24
our community will have this opportunity kind
34:26
of go full funnel, not just about
34:28
brand awareness, but really about
34:30
getting to the path of purchase. And
34:33
I think this is also really important and kind of
34:36
going back to the sustainability topic, which
34:38
I love Justin, I'm going to paraphrase you, but
34:40
I think it was inspiration
34:42
to creation. When
34:45
you think about, and I might have botched that, but close
34:47
enough maybe, if you think
34:49
about that, like a
34:52
platform like Roblox is an ecosystem
34:54
for R&D, you can
34:56
really kind of cut that process,
34:59
which ultimately is going to lead to a more sustainable future.
35:01
I think that's really important.
35:03
It's important to Gen Z, to this
35:05
sort of audience and this demographic. It's
35:07
important to brands. It's important to the
35:10
community. It's a lot
35:12
less expensive to create a digital item than it
35:14
is to create a physical item. And when you're
35:16
creating stuff that is inspired by the community, by
35:18
the people who you're actually hoping
35:20
to buy for, you can do
35:22
that R&D on Roblox or any
35:24
other immersive platform and ultimately find
35:26
that physical product, but just
35:28
less waste. I love that. So
35:31
they essentially can launch all these
35:33
digital virtual items and the ones that are getting
35:36
the most traction, they can say, hey, let's
35:38
turn this into a physical item. So smart.
35:42
All right. So I want to
35:44
also talk about the future. What are we seeing? This
35:46
term, Metaverse,
35:52
of course, we all know it came
35:54
on the scene a couple years ago and Meta changed their
35:56
name to MedX. But it's a very interesting thing. I think
35:59
it's a very interesting thing. It's been around for
36:01
a really long time, this whole, you know, browsing
36:04
experience where you use your keyboard and mouse to
36:07
kind of move through a space. What
36:09
do you all think is the future of
36:11
this technology? Is it that we're all going
36:13
to be in Vision Pros? Is it going
36:16
to continue to be a 2D experience with
36:18
our computers? What are your, what's your take
36:20
on all this? It's
36:23
not going to be Vision Pro, but it's going to
36:25
be something that looks more like this. It's
36:27
going to be something that connects to
36:29
other peripherals, other wearables, other connected
36:32
devices. And it's going
36:34
to give you information. It's going to give you access.
36:37
It's going to help you unlock experiences,
36:39
maybe not fully immerse you in something.
36:42
You could put on a pair of VR goggles to
36:44
do that, but you can't walk around outside or in
36:46
a Walmart or, you know, even
36:49
access. Well, I guess you can
36:51
access Roblox through VR, but would that
36:53
be how you want to consume that content
36:55
or those experiences? Probably not
36:57
every day and probably not every minute or
37:00
every waking hour of every day. So the
37:02
utility that a lot of these devices are going
37:04
to give is probably going to dictate what the experience
37:06
could or should be. But it
37:08
doesn't mean that it's got to be a constant.
37:10
Like, I don't think this
37:12
became a constant on our wrist for
37:15
quite some time, probably the fifth generation.
37:18
And even then, you still don't see
37:20
it as ubiquitously as you see phones. And
37:22
phones aren't going anywhere anytime soon. And they
37:24
are probably still the biggest unlock to all
37:26
of these worlds, all these experiences. But eventually
37:29
we'll go from being eyes down to being
37:31
eyes up, and that will allow you
37:33
to be fully immersed in the real world rather
37:36
than just in digital worlds. And I think the
37:38
blending of the two is really what we're hoping
37:41
to see. I like
37:44
that you referenced your watch and
37:47
said like the fifth. We often say
37:49
at Walmart among my team, like nobody
37:51
ever talks about the first iPhone. People
37:53
are always talking about the next iPhone. What
37:55
is the next iPhone's camera going to be? What is
37:57
the next iPhone technology going to be? Or this. if
38:00
you happen to have a Samsung device, we sell both at Walmart,
38:02
so I want to make it very clear that
38:05
we are an equal opportunist of devices. But
38:07
I think you're right. Like, you know, no one's gonna
38:09
be talking about the first Apple Vision Pro in five
38:12
or 10 years. And the fifth
38:14
generation watch probably took longer than the
38:16
fifth generation Apple Vision Pro
38:18
we'll get here. And so as
38:20
we think about emerging platforms and
38:22
new technologies and what we're building
38:24
for the Walmart customer, while our
38:27
intentions are always around accessibility, so
38:29
with Walmart Realm, it is a browser-based
38:31
experience, but it
38:33
is intentionally built so
38:35
that when the adoption rate of wearables
38:38
increases, we have tested and learned for
38:40
not a year, but for two years
38:42
or maybe three years, and
38:44
we've got a destination that people
38:46
can go into that is intentionally
38:48
shortening that distance between inspiration and commerce,
38:50
or inspiration and creation, as many said,
38:53
both work. And so how do we
38:55
just make sure that whatever we're doing
38:58
is thinking about the now, but it's also thinking
39:01
about the future. And so I think that, yeah,
39:03
I think that there's gonna be very
39:05
rapid advancements in devices
39:08
that we're using, some of which we probably don't
39:10
even know about today. You
39:13
know, I think if you think about AI a year ago,
39:15
it's obviously very different than where it is today. And
39:17
so I think it's gonna be fun to
39:20
watch the industry change and evolve. And it's
39:22
awesome to be here with all of you
39:24
today, who I think are some of the
39:27
people that are gonna help lead that change.
39:29
And so, yeah, I'm excited about what's to come,
39:31
because I think it's gonna change. Yeah.
39:35
I love your approach in that you're
39:37
creating it for like today's consumer and
39:39
today's behavior, but you're designing it in
39:41
a way that when, you know,
39:43
you're gonna just continue to innovate and you're already
39:46
testing. So I love that. What
39:48
about you, Winnie? I mean, what
39:50
do you think the next five to 10 years look like
39:52
when it comes to immersive tech? Yeah,
39:55
I mean, it's so interesting. I
39:57
think we're in such an interesting space, but I would
39:59
have... said that five and 10 years
40:01
ago as well. So I think
40:04
we're living the future every day and it's
40:06
not like the future is the future, the
40:08
future is now, but it's also the future.
40:10
I've been with Roblox for
40:12
nine years and a lot of people
40:15
say, well, wow, you must know so
40:17
much. And I really believe that
40:19
I almost know nothing because it doesn't matter what
40:21
happened in the past, it only matters what's happening
40:23
in the future and how well we're preparing for
40:26
that. And some of
40:28
the ways that we're doing that are really, I
40:31
guess, really leaning into the creator community and listening
40:33
to what they want and how they want us
40:35
to evolve the platform and building the
40:38
technology that will support that. Ultimately,
40:41
for it to be a full funnel destination
40:43
where you can do anything on Roblox that
40:45
you can do in the real world, but
40:48
perhaps you can do it better or
40:50
more immersively and with your friends in
40:53
Roblox. So making it
40:55
a more enjoyable experience all around, not to
40:57
replace the real world. We think that's really
40:59
important as well. And going to the Alice
41:01
Sanctuary to get a moment for yourself and
41:03
have a meditation session and when you've had
41:05
too much, but I think it's future looking
41:07
is really anything that you can imagine. And
41:09
we're in the process of
41:12
building all that today, which I can't announce everything,
41:14
but super exciting.
41:16
Yes, I always say
41:18
that when people say they're an expert in
41:20
emerging media and technology. I'm like, I always
41:23
kind of don't really believe
41:25
that because we're all learning. It's happening so
41:27
fast. So well, listen,
41:29
I really appreciate your time today.
41:31
All of you, you know, really
41:33
come from different areas of the
41:35
industry and brought some really fresh
41:37
perspectives. So thank you so much
41:39
for your time. And yeah, hopefully
41:41
you guys learn something.
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