Communication in health and social care - Audio

Using two locations in the West Midlands, interpersonal relations are analysed in the context of everyday working practice, providing a unique look at intercommunication between agencies.

Transcript -- Relationships in two settings

Sep 18th, 2009

Transcript -- Using two locations in the West Midlands, interpersonal relations are analysed in the context of everyday working practice, providing a unique look at intercommunication between agencies.

Facilitating rehabilitation

Sep 18th, 2009 15m 37s

The central aspect of many social and healthcare initiatives is the patient, and this section discusses in detail the ways in which effective communication is ensured.

Transcript -- Facilitating rehabilitation

Sep 18th, 2009

Transcript -- The central aspect of many social and healthcare initiatives is the patient, and this section discusses in detail the ways in which effective communication is ensured.

Blaming culture or learning culture?

Sep 18th, 2009 17m 36s

Issues of communication and confidentiality are paramount in child protection services, but has this caused a culture of blame in the service? An independent reviewer discusses this difficult issue.

Transcript -- Blaming culture or learning culture?

Sep 18th, 2009

Transcript -- Issues of communication and confidentiality are paramount in child protection services, but has this caused a culture of blame in the service? An independent reviewer discusses this difficult issue.

Participating in power

Sep 18th, 2009 17m 40s

Roger Priestly has suffered with MS for twenty-five years. He has ensured the necessary services for his needs are available. He discusses his own reactions to the system, and how he has learnt to cope.

Transcript -- Participating in power

Sep 18th, 2009

Transcript -- Roger Priestly has suffered with MS for twenty-five years. He has ensured the necessary services for his needs are available. He discusses his own reactions to the system, and how he has learnt to cope.

Taking care

Sep 18th, 2009 21m 26s

This lively section presents three dramatised scenes set in a care home for elderly residents. The scenes analyse residential care from multiple viewpoints.

Transcript -- Taking care

Sep 18th, 2009

Transcript -- This lively section presents three dramatised scenes set in a care home for elderly residents. The scenes analyse residential care from multiple viewpoints.

Cope in such an intense emotional environment?

Sep 18th, 2009 28m 15s

The casualty ward of any hospital is a place of extreme emotion for patients and staff alike. Three A&E nurses explain how they cope in such an intense emotional environment.

Transcript -- Cope in such an intense emotional environment?

Sep 18th, 2009

Transcript -- The casualty ward of any hospital is a place of extreme emotion for patients and staff alike. Three A&E nurses explain how they cope in such an intense emotional environment.