Special guest: Jeffreys Barrett, MHA, NHA - Director of Workforce Development for the Arizona Health Care Association.
In this podcast we discuss the radical changes that can occur within a residence when patients are treated like people, and behaviors become opportunities. Listen as we talk with Jeff about radical hospitality and how it changed a struggling facility into a community of neighbors. Jeff and Chuck's experience give a guideline to changing problem patients in to neighbors and family.
Who is this episode for: Nurses, Caregivers, Family, Facility Directors, Residential Administrators
If you are having difficulties with "behaviors" this episode is for you
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