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Episode Transcript

About

The podcast highlighted the critical importance of refining a company's mission, vision, and values to drive growth and align leadership. Pat Walsh, Chief People Officer at Potbelly Sandwich Works, emphasized the need for a solid foundation in these areas to support the company's ambitious growth plans as it transitions from a smaller to a larger-scale organization. Potbelly recently revamped its mission, vision, and values to align with new growth and leadership. Pat detailed a structured approach involving leadership team alignment, change management principles, and extensive input from across the organization to craft a unified direction. This process aimed to ensure clarity, consistency, and alignment with Potbelly's heritage while paving the way for future success and employee engagement.

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Pat Walsh

Pat Walsh is the SVP and Chief People Officer of Potbelly Sandwich Works, an iconic chain of neighborhood sandwich shops with over 400 locations across the US.  He has held HR leadership roles in both the CPG and restaurant industries over the past 19+ years.

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