In this episode, Dominique goes into her second pilar of her framework explaining retention and the customer journey. She explains how you need to focus in on building out your customer journey and providing a high level experience to support your clients to retain them.

Dominique provides 4 areas to focus on to retouch your programs and offers to create high touch point communication, support, program deliver, and workflow that supports your clients.

As always…..

If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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