Episode Transcript
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44:00
coaching to be a coach. So
44:02
I'm not, you know, there
44:04
was one coach that I did bring on who
44:07
was just such a good fit. And I was
44:09
like, she doesn't have a lot of experience with
44:11
clients, but she can shadow first. We didn't give
44:13
her any clients yet. But she was
44:15
really active in the Slack group. And then
44:17
it was slowly adding on clients. So there
44:19
was a coach who was more, you know,
44:22
green in terms of the coaching space, but
44:24
had that knowledge there. But for the most
44:26
part, all of the coaches, you know, they
44:28
have their own coaching programs or practices and
44:30
they have that experience there too. Okay.
44:32
Awesome. Thank you so much for clarifying that this
44:35
next piece I feel is helpful
44:37
for our listeners to maybe hear
44:39
just to kind of get
44:41
a sense of what this looks like
44:44
for them financially, if they change their model
44:46
from, you know, being the sole provider to
44:48
actually having a team of coaches under them.
44:50
So I realize that I'm setting the
44:52
caveat for our listeners to that obviously
44:54
anything you choose to share does not,
44:56
it's not like a apples to apples
44:59
comparison, right? But just for reference, what
45:01
margin do you build into your,
45:04
into your client fees to ensure
45:06
that you can, you know, pay
45:08
for each coach to be able
45:10
to take on that client and what
45:13
model do you use to pay your coaches?
45:15
Is it a retainer for, you know, Hey,
45:17
I'm going to pay you X amount a
45:19
month to have up to X amount of
45:22
clients, whatever their capacity is, or are they
45:24
paid per new client that they are actually
45:26
signed or are they paid per hourly check-in
45:28
or like how does that work? That pays.
45:30
Yeah. So I'll start with the coaches. So
45:33
the coaches, they are hourly
45:35
basis. So they are hourly, but I,
45:38
for each individual coach, I have
45:40
a capped hourly capacity
45:42
for them just based off of what
45:45
my business, what I can accommodate for in my
45:47
business over the course of time. Some
45:49
of those caps have increased with some of my coaches.
45:51
So we have like a set hourly,
45:53
a monthly hourly
45:56
allotment for these coaches
45:59
on top of that. But I also really
46:01
like to incentivize my coaches. So
46:03
for anybody, any clients,
46:05
when they sign up for the macro
46:07
accelerator, it's a four month program. It's
46:09
a four month commitment. However, towards the
46:11
end of the four months, they then
46:14
have the option to opt in for
46:16
month to month coaching if they want
46:18
to continue. So if any clients then
46:20
opt in for month to month coaching,
46:22
I want to incentivize my coaches because
46:24
they're doing such an amazing job. So
46:27
on top of their hourly rate, I'm
46:29
also for every client that they re-enroll
46:31
for every month they re-enroll, they get an
46:34
extra $100 on top of that. So
46:37
they are incentivized to have clients
46:39
continuing in the program, not to
46:41
say that every client needs to
46:43
continue, but it's great when they
46:46
do and they're incentivized for that.
46:48
So how I'm looking at that
46:50
is really I'm looking at the total
46:53
cost that it costs me to operate
46:56
this program. The
46:59
coaches, in terms of their hourly rates,
47:01
I'm setting that based off of kind
47:04
of industry standards but also
47:06
for that individual position, but then
47:09
also taking into account the
47:11
time it takes to do
47:13
the admin behind the scenes with the clients and
47:16
all of that. So I want
47:18
to make sure that on top
47:20
of what I'm paying the coach
47:22
to manage, there's about a 70%
47:25
margin in the
47:28
coaching program that we're profiting from.
47:30
Now that changes a little bit
47:33
when it moves to monthly, when it moves
47:35
to the month to
47:37
month coaching because they get that for a
47:40
slightly reduced rate. It's
47:42
about $50 less a month if
47:44
they continue, but I'm taking
47:46
all that into account with the finances of
47:49
it. And then if
47:51
there is like maybe, of course,
47:53
like Q4 for me is a much
47:55
slower month because hello holidays, nobody wants
47:58
to like sign up for...
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