Episode Transcript
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Hey
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2:07
Hey there, cyber listeners. Matthew here. Just really
2:09
quickly want to give you some context for this episode just
2:11
in case you didn't hear the first part.
2:13
This is the second part of a long conversation
2:16
that Emily and I recorded with longtime
2:19
motherboard editor-in-chief Jason Kepler. He
2:22
has left.
2:23
He's got his own thing going on now. Maybe you've heard
2:25
of it. But before
2:27
we left, we made him tell
2:29
us all the deep, dirty secrets of motherboard.
2:33
Lot of great stories in this one. So
2:35
to kind of set it up where
2:37
we are here, he had just finished
2:40
telling us a story about one
2:42
of the motherboard's earliest controversies, which
2:44
happened when he was in an HR
2:47
meeting, learning how to do his job. He came out, he
2:49
had a bunch of calls from Disney. If
2:51
you want to hear that story, go back and listen to
2:53
the first episode.
2:55
Let's get into a different controversy.
2:58
One that ties into a movie that's out
3:00
in theaters right now. It's a
3:02
unique
3:05
system. I know this.
3:07
It's how the files of the whole park, it
3:18
tells her everything. Sir,
3:21
he's uploading the virus. Eagle one,
3:23
the package is being delivered. Can
3:29
we talk about another time someone got mad at us? Yeah, let's
3:31
move on. That's much, this one's
3:33
much funnier. So
3:37
there's a movie coming out. Perhaps you've heard of it. The
3:40
Gran Turismo, the movie movie
3:43
directed by Neil Blomkamp. We
3:47
have done some work. With this
3:49
director before. Former friend
3:51
of motherboard. Former friend of motherboard.
3:54
Now arch nemesis, Neil
3:57
Blomkamp.
3:58
Uh, it. is pulling up
4:00
the article now. Yeah, I'm trying. Do you want
4:02
me to pull up the YouTube video? Yeah, yeah, I think we can, we
4:05
should, we can watch the video, right Shirley? We
4:08
have that ability. Can
4:11
you, while she's pulling it up, Jason, can you set up
4:14
what we're about to watch? Yeah, so
4:16
Neil Blomkamp is the director of District 9
4:20
and a bunch of other movies that
4:22
are very motherboardy. Like we would always
4:24
talk about like, is this motherboardy and motherboardy
4:27
means like, kind of like dystopian, utopian,
4:29
sci-fi, like edgy,
4:32
blah, blah, blah. And it's like District 9
4:35
super motherboardy because it's about aliens
4:38
being like living in this concentration
4:43
camp, essentially, in South Africa,
4:45
if I recall correctly, very deep. Yeah.
4:48
We were trying
4:51
to figure out how to make,
4:53
at the time, Motherboard made a lot of YouTube videos,
4:55
documentaries that were super expensive
4:58
to make and super time consuming to
5:00
make.
5:00
And by that,
5:03
I mean, cost tens of thousands
5:05
of dollars. We would send people into the
5:07
field for months, not months, for
5:09
like, you know, a while, and then they would spend
5:11
like months in edit. And they
5:14
were and are fantastic
5:16
pieces of journalism,
5:17
but we weren't able to like make enough of
5:20
them because they were so expensive and
5:22
resource intensive, etc. So we
5:24
came up with this idea. This was before
5:27
I was EIC, I believe, but I was like
5:29
involved in this whole thing.
5:31
We came up with this idea called
5:33
Pilot Week, where we would
5:35
film five different shows
5:38
that were going to be like,
5:40
quote unquote, easier to make. Although once
5:42
you see this, this was like not at all easy to
5:44
make and was expensive and was in the
5:46
field. So I'm not sure what we were thinking, but
5:49
they were supposed to be like videos that we could like
5:51
film in our office and turn around quickly,
5:54
like shorter, easier videos.
5:58
And one of the ideas was, was for this
6:00
thing called technocatharsis, where
6:03
famous people destroyed technology
6:06
that was ruining their lives. And
6:08
by that, things that were really stressing
6:10
them out.
6:11
And in this case, Neil Blomkamp
6:14
agreed to participate.
6:15
And I don't remember the exact specifics,
6:18
but it was more or less like, I spend
6:20
so much time looking at my computer, let's
6:22
destroy it. I don't like
6:25
all the time I spend on my computer, I want to
6:27
be more
6:28
in tune with what's real
6:30
life. So let's do this video, which are
6:33
going to play. Let's take a look. Let's
6:34
roll the clip. It's like two and a half
6:36
minutes long. I think let's just watch through it and
6:38
then we'll talk about it after it's over. Oh, can
6:43
you hear it? Or let me sorry, let
6:46
me restart it. Give me one second guys.
6:48
Sorry. All good. And if you're listening to
6:51
the podcast of this afterwards, we will put
6:53
the link in the show. Yes. Okay.
6:55
Playing. Hi, I'm
6:57
Neil Blomkamp and I have a ton of computers and
7:00
a monitor strapped to the front of this Hummer and I'm about
7:02
to smash them to pieces. Welcome
7:04
to Techno Catharsis.
7:06
Fuck the
7:10
monitor.
7:13
I'm Neil Blomkamp. I'm the director behind
7:15
District 9, Elysium and Chappie. Elysium
7:19
all is going to be so good. I'm going to be a woman in my life, are
7:21
taking too much time. So it's
7:24
a need to want to cleanse them out
7:26
of my immediate space. I
7:29
admire the technology and I
7:31
admire that it's able to kind of help people, you
7:34
know,
7:34
do a lot more with their lives.
7:37
But it also, if you don't control
7:39
it, it ends up taking
7:41
everything from you and you just sit in front of it all
7:43
day. And I've mentally decided to not do that
7:45
anymore. So I want to, I want
7:48
to destroy it. We're just
7:50
looking for the perfect area to
7:52
smash the monitor and the laptops. This
7:54
looks pretty interesting here.
8:04
There's listening at home, the monitor
8:07
is strapped to the front of the Hummer. Yeah,
8:10
I
8:13
think we're good. And
8:20
he drove it in the morning. I
8:25
feel like they got what they deserve. Now
8:31
he's just driving around for the monitor. They
8:33
kill a hatred for the monitor, so it's good
8:35
to see it gone. That's
8:51
my favorite part.
8:51
It's so good. The monitor
8:55
is pretty faithful, but it took
8:57
a lot of time for me. And
8:59
two laptops that have also stuck numerous
9:02
hours. So the new time
9:05
to be spent without computers is upon me.
9:08
I feel like there's been a catharsis.
9:13
I feel like there's really a catharsis that's also
9:15
really good. Yeah.
9:21
So we
9:23
published this video as
9:26
well as four others that are like most
9:29
of them are pretty goofy. And
9:33
one, our audience hated
9:36
it. They were so mad. They
9:39
were really, really mad. They
9:42
were like, what is this? Why is this so low quality? Which
9:45
is crazy because that is pretty high quality
9:47
video. A lot going on there. I thought it was
9:49
good. It has a beginning, middle, and
9:52
he explains why he's doing this.
9:54
Yeah, we're in the field. I have no idea
9:56
how much that costs to make, but it's not an easy thing to make.
9:59
And I don't know if it was
10:01
like, because our audience didn't
10:03
like it or just because he didn't like it,
10:06
but like Neil Blomkamp did not like
10:08
that video and was like very mad
10:11
that
10:12
he participated.
10:16
And I wasn't
10:19
the subject of like the angry
10:21
emails, but it's
10:24
like we're such big fans of
10:26
him. The vibes were very good.
10:29
We're very happy about
10:31
how this turned out. We thought it was cool.
10:34
We thought it had, you know, it's silly, but
10:36
we thought it had something to say about how like much
10:38
time we were spending on devices and all that.
10:41
And then also it's like, you know, you don't want to be wasteful,
10:43
but the computers were no longer working.
10:46
And it's like we've done a lot about recycling
10:48
and e-waste and so on and so forth. And it's
10:50
like, it's not good, but
10:51
it's also like,
10:53
I don't know what happened to the computers in the end. We
10:56
framed them actually, or not frame
10:58
them, but they were like in our office for
11:00
a while. They
11:02
became like art pieces, you know,
11:05
just like in the grand scheme of things, like relatively
11:09
harmless video. But it
11:12
was very mad, very, very
11:14
mad, like no longer friends with us mad.
11:18
And I don't know if that
11:20
relationship was ever mended, but
11:22
like we never made
11:25
any, well, we
11:28
had five shows for pilot week. One
11:32
was that. Another
11:34
one was this cable access
11:37
type channel called What's
11:40
the Deal With, I believe, or
11:43
whatever happened to or something like that. And
11:45
that was Kaylee Rogers. It was a good
11:48
fun series as well. That
11:50
was an editorial series turned into YouTube videos.
11:54
We did Greatest Moments in Hacking History,
11:56
which is the only one that anyone liked, which
11:58
was an animated version.
11:59
version of it
12:02
was like animated
12:04
video
12:05
of hackers talking
12:08
about their favorite hacks that they had ever
12:10
done. And those all went viral and were good.
12:12
Yeah. Except they were animated and animation
12:14
is like so time consuming.
12:17
Yeah. And expensive. So like
12:19
yet another.
12:21
And then there was two others.
12:23
I forget what one of them was, but
12:25
the other one, and I said I wanted to talk
12:28
about this, so I'm just going to talk about it. Maybe you have
12:30
it
12:30
stuff pulled up for it, but it
12:33
was this series called I will open anything, which
12:35
is was my series. I
12:39
did not know about this. No,
12:41
my idea. And
12:42
I was the star of it.
12:45
This isn't the shit express thing, is it?
12:48
Well it's so a yes
12:50
it is because here's the thing. I did
12:54
a bunch of articles where I would buy
12:56
weird things and have them mailed
12:58
to the office and then I would open them on
13:00
webcam video and upload
13:02
that video to my personal YouTube.
13:05
And those videos repeatedly
13:07
went kind of viral on my own YouTube.
13:10
And we're like, why don't we do it on the motherboard
13:12
YouTube and make it a little bit more like
13:14
an unboxing video, but we're unboxing weird
13:17
stuff. And
13:19
the first one was Fox urine
13:22
that we have on Amazon.
13:25
Can we watch it? Yeah, let's watch
13:27
it. I have not watched in a very long time.
13:29
All right. Baby
13:31
Jason, look at that.
13:42
You're so happy. Look at how happy you are.
13:45
You're so happy. I'm here with motherboard growth
13:47
team member Evan Rogers, and
13:49
we are going to open this box. It's
13:52
pretty rectangular and standard.
13:55
I wouldn't say that there's anything particularly
13:57
notable about this box other than the fact that it's
13:59
a box.
13:59
that it was packaged excellently. No
14:02
fragile signs. No, it doesn't
14:04
seem fragile at all. All right,
14:06
so something hard. That was
14:08
a great sound. Yeah, it feels like
14:11
it's taller than it is wide. Yeah.
14:15
Should we break into this thing? I
14:17
think we should. Okay, got
14:19
to do this with care. The first thing
14:21
I'm noticing is a smell
14:24
emanating from this box. That's
14:27
true. A very strong smell.
14:29
All right, let's see what we've got here. It's
14:32
a bottle. Wild
14:36
meat-fed red fox
14:38
urine. I can't possibly fathom
14:41
why you would, A, send this to
14:43
a tech website, and
14:45
B, what you would do with this. Deer
14:47
hunters use as a masking scent
14:50
by applying around your stand. Because
14:52
fox urinate frequently to mark
14:54
their territory, deer are accustomed to smelling
14:56
their urine, and are not alarmed
14:58
by his presence. So you can cover
15:01
your scent, and also send chill
15:04
vibes out to deer. Exactly.
15:05
They're like, oh, everything's fine.
15:08
Should we open this? The color
15:10
of it. All right. It's
15:13
green. It's
15:16
certainly like rotting eggs, like
15:19
very sulfur-y. Yeah, absolutely.
15:22
It's got a definite... It's
15:24
not unlike pee that you're familiar
15:26
with. I mean, it would be like the
15:29
putrid flesh of a rotting animal,
15:32
and then also like a sycamore tree.
15:35
If I were a hunter,
15:37
I would give this five dirty
15:40
hostel socks, out of a possible five
15:42
dirty hostel socks. But as a
15:45
tech blogger, zero.
15:49
Zero point zero out of five. Anything.
15:52
All units. Zero. What
15:54
about you? This is hurting my face.
16:00
to see if this stuff actually works. You
16:05
monster. Okay,
16:09
so let me talk about this. Oh,
16:11
gross. So
16:15
tell them what you're doing at the end of the video
16:17
for the people listening at home. Gone.
16:20
Now we wait. I'm just spraying it all
16:22
over Brooklyn. I don't know why I did that. It's
16:24
just like fucked up. It
16:27
already smells like
16:28
piss. Fox
16:31
urine smells way different than regular
16:33
pee though. That's the whole conceit.
16:36
It smells horrible. Okay.
16:39
So
16:41
I can see why people didn't like that video because
16:43
it's not very good or entertaining and
16:45
I wasn't very good on camera at the time.
16:49
But we'll
16:51
get into how this originally started.
16:53
But basically we decided to make this and
16:56
we had people on our team just send us weird
16:58
shit. Send me weird shit. And then we decided
17:01
that this was the grossest one, I guess. And
17:04
I opened it in the office
17:06
one day and I believe I had
17:09
like, I think multiple people went
17:11
home because it was too gross
17:13
and it was like hurting their eyes.
17:17
My personal feedback on this video
17:20
now with the
17:23
distance of time is that it's
17:26
way too overproduced. It's
17:28
a little slow. And also,
17:30
I don't
17:32
know, it doesn't have anything to do with tech really, which
17:34
is fine. It doesn't necessarily have to do anything
17:36
to do with tech. But the conceit of the show
17:38
was like, I'm going to open up weird stuff that you can
17:40
buy on the internet or that people show me. And
17:43
this was during peak
17:45
YouTube unboxing gadgets
17:47
where people were unboxing the
17:49
new iPhone and
17:52
making 45 minute videos of them,
17:54
which is of course still a genre, but
17:56
it was like gadget fucking
17:59
YouTube. like we're supposed
18:01
to like be making fun of that. And
18:03
I don't even know if that like came through necessarily.
18:07
It's giving like early buzzfeed a little
18:09
bit and
18:12
less gadget fucker
18:15
like, you know. Dirty,
18:16
yeah. So
18:18
people
18:18
didn't
18:21
like that video. But
18:25
I wanna talk about the first
18:27
one that I ever did, which is
18:29
on a, you know, my
18:32
MacBook webcam. In
18:35
the early days of Bitcoin, I
18:37
found this website on the,
18:39
I don't even think it was on the dark web. I think it was on
18:41
regular web,
18:43
web 2.0 called Shit Express. And
18:49
it was a website that allowed you to anonymously
18:51
send horseshit to anyone in
18:54
exchange for $10 in Bitcoin. And
19:00
I wanted to see if it worked. And it was during
19:02
that period of time where like
19:04
Bitcoin can be used to buy things like
19:07
currency can be exchanged for goods and services,
19:09
which is like not really even the case with Bitcoin
19:11
now. But at the time people were buying drugs with it all
19:13
the time and doing other stuff.
19:15
So I was like, I'm gonna buy this. I didn't have any
19:18
Bitcoin at the time. Some people on motherboard had
19:20
Bitcoin, but I knew that my roommate
19:22
had a bunch of Bitcoin.
19:24
And so I was like, hey, Pete,
19:26
like
19:27
I'm in a Venmo you $10 and you send me $10 of Bitcoin.
19:31
And he did.
19:32
And I bought the Bitcoin. I bought the shit
19:35
and I mailed it to myself to see if it
19:37
would like actually come. I mailed it to the office
19:39
and it came.
19:41
And then I reviewed the service.
19:44
Well, we have the video.
19:47
Let's do that. We like to watch the video. This
19:49
one's short. So yeah, let's do it. Hey
19:53
internet, this is Jason with motherboard.
19:56
We're here to do our first ever unboxing
19:58
video. We have a very.
19:59
cool new product
20:02
from the website Shit Express.
20:04
It looks like a wrap burger from McDonalds.
20:07
It is supposed to be horse
20:09
shit from Slovenia it
20:12
appears. I'm very nervous
20:14
because I'm very excited to see what is
20:16
in here.
20:17
Looks like we've got a address
20:20
to me. You can send me mail at that address
20:22
if you want. We've got a customs form
20:25
that says, sorry, it
20:28
says it's a Halloween gag gift. I don't
20:30
know if you can see that there but that's what it says. It
20:33
looks like it came from Slovenia. So
20:36
let's see what's in here. Does
20:42
it smell? I don't
20:44
smell anything yet. It seems like maybe
20:46
it's Tupperware or something.
20:50
Yes, it isn't Tupperware.
20:53
It's a very old package. It's
20:55
in some bubble wrap.
20:58
And here we go. It
21:02
is indeed shit, I believe. The
21:06
bottom of the box says it's horse manure,
21:08
contents 100% organic matter. Wow. Usage, manure
21:12
can be added directly to compost
21:15
or garden. Use it at least three
21:17
weeks before plantation which
21:19
I don't think that's the right use of that word.
21:22
Do not leave in a closed box. Well,
21:25
it's in this which is a closed box and
21:27
it's been a while. Up
21:30
top it says I received a horse shit
21:32
what now?
21:34
At first, think about yourself.
21:37
Someone sent it to you probably because you
21:39
hurt or insulted a person consciously
21:41
or unconsciously. And
21:43
it has a personalized message
21:46
right here that says I hate your
21:48
guts. That was
21:50
the message I wrote to myself. You
21:53
sent yourself shit and it said I hate your guts.
21:56
I did indeed do that. And this
21:58
is completely anonymous.
21:59
I think like 20 bucks
22:02
in Bitcoin so I
22:04
use Bitcoin to buy shit online. It
22:07
was my first ever purchased
22:10
using cryptocurrency I'm
22:13
going to open it now very
22:16
quickly and then probably throw it away Yeah
22:27
Hmm
22:29
that's poop would you like to smell it there? It
22:35
smells like a horse final Yeah,
22:39
yeah, I think that was a success
22:43
So once you buy your own or shit,
22:45
you can go to shit Express comm I
22:47
think was it expressed on the day
22:50
It took about two weeks, which is
22:52
not all that fast. So if you hate
22:55
someone a lot of Slovenia, that's good But
22:59
if it's yes in time go ahead
23:01
and and you know order it it
23:04
comes from Slovenia So, you know customs
23:06
takes a while But yeah, this
23:08
is a great new product and I think I think
23:11
a lot of people will will
23:12
want to order this sort of thing Okay,
23:18
so
23:20
Sorry, you go and then I have a question you
23:22
asked a question first Do
23:24
you know how many Bitcoin?
23:28
$10 $20 was then like how much? According
23:32
to chat $26,000 now
23:36
Okay, cool They answered
23:38
it for us according to chat. What that's how
23:40
much that's how much? Yeah,
23:43
that yeah that that that that Prank
23:46
would be worth $26,000 now So
23:53
Here's a few things that that's yes Lots
23:56
of interesting things about this video many
23:59
like there's a lot long history, long future
24:01
for Shid Express after this. So I wrote
24:03
an article, I embedded it in the article. The
24:06
article went pretty viral, a lot
24:08
of people read it. I think the YouTube video
24:10
has like 100,000 views or something like that.
24:14
The owner of Shid Express
24:16
wrote me a letter saying, thank
24:19
you so much for covering my product. Our
24:21
sales have shot through the roof. And
24:25
he embedded this video
24:27
on shidexpress.com at the top
24:30
of the website. So
24:33
there's that. There's the fact
24:35
that that $10 in Bitcoin was worth like 20,000,
24:38
or that $20 worth of Bitcoin was
24:40
worth like $20,000 several years later that
24:44
I will never get back and that my roommate
24:46
will never get back.
24:47
There's the fact that the amount
24:50
of Bitcoin that was left over
24:52
in my wallet, because I didn't have, I had like
24:54
a tiny fraction left over that
24:57
I was able to see, but I could not access
24:59
was worth like $800 that I've just lost. I
25:02
can't get into it.
25:04
And then there's the fact
25:06
that, first
25:09
of all, Shid Express still exists. This
25:11
was like eight years ago, something
25:13
like that, seven, eight years ago, it still exists.
25:16
It got hacked last year. And
25:19
all of the like senders were doxed.
25:23
Like all of
25:25
the anonymous shit senders,
25:28
like, I mean, a lot of people use fake names
25:30
and emails and stuff, but it's like their emails
25:32
were leaked which is really funny. And I emailed
25:35
the dude and I don't remember what he said,
25:37
but let me see if I can pull it up.
25:39
But yeah,
25:41
like Shid Express, like weirdly,
25:46
weirdly important in my life.
25:50
So info at shidexpress.com. Again,
25:55
welcome to YouTube. And then of course, Good
25:58
night. So the owner
26:00
of Peter, the CEO of Shit Express,
26:03
emailed me in December 2014 and he
26:05
said this, I'll drop
26:07
it in chat. He was like, by the way, I
26:10
wrote about you in my
26:11
blog. No, you can't drop links,
26:13
unfortunately. But if you send
26:15
it to me, I can. You said,
26:17
yeah. It's showing up for me. Well,
26:19
it's not showing up for the rest of us. Am I a shadow
26:21
band? Yeah, you're shadow band in
26:24
the chat. So just
26:26
DM it to me on Slack
26:28
and I'll put it in. Yeah, it just shows
26:31
you. It just shows the three little
26:33
dots. Yeah, it's
26:35
just like dot, dot, dot. So
26:38
it's continued a shadow band, Jason.
26:41
You're just a civilian now, buddy. In September
26:44
of 2022, like years later, I was like,
26:47
hey, dude,
26:48
heard you got hacked.
26:51
Can you tell me about it? And I meant to blog about this,
26:53
but I forgot. He
26:56
said, one, it's still popular. They're getting orders
26:58
every single day. To this
27:00
day, they're getting orders every day.
27:02
He said customers weren't really
27:04
affected by the leak.
27:06
He said, quote, we
27:08
don't possess the customer's information. It
27:10
all stays with the payment processor and crypto
27:13
transactions are 100% anonymous.
27:16
Not gonna,
27:17
I don't know if don't want to unpack that right now. And
27:20
then he said that since they originally
27:22
got hacked by SQL, a SQL
27:25
injection that other people have tried
27:27
to hack them as well. But that quote,
27:30
we just want to do business and have
27:32
fun,
27:33
which is
27:36
how I feel as well. That's
27:43
funny.
27:44
All right, several listeners want to pause there for a break.
27:46
We'll be right back after this.
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30:38
All right, cyber listeners, welcome back. Since
30:41
we're in kind of the controversy, but this
30:43
one's really minor, but it's always struck me as very
30:45
funny and very
30:48
prescient of us and very stupid
30:50
of the critique all
30:52
these years later.
30:54
Motherboard
30:56
was one of the first sites to
30:58
remove its comments section.
31:01
Were you here when that happened or was that like right before
31:03
you?
31:05
No, I was
31:07
here. Do you remember Penny
31:09
Arcade doing a comic where
31:12
they made fun of Motherboard? Yes,
31:15
but I don't remember the comic. Let's
31:19
pull
31:19
it up. Okay, well, we have it. Let's pull it up. This
31:23
is really, this is your life. So,
31:25
oh
31:27
wait, no, sorry, wrong. No, there it is.
31:29
Okay, let me zoom in a little bit. I
31:32
will use Netflix. That's Derek, I believe. Yeah, I think that's
31:34
supposed to be a characterization
31:36
of Derek.
31:38
I'll read it.
31:41
So I wanna, so we got rid
31:43
of the, you guys got rid of the comment section
31:45
like 2015 and I wanna kind
31:47
of talk about that in a second. But the
31:49
immediate reaction from Penny Arcade who
31:52
I guess was a fan,
31:53
maybe, and if you don't know what Penny Arcade
31:55
is, it's
31:58
a video gaming web comic.
31:59
kind of the most successful and popular one.
32:02
So here at Motherboard,
32:05
we're replacing our comments section with something better,
32:07
no comments section. What
32:09
we've learned is that a conversation doesn't need
32:11
two sides. We're providing other
32:13
ways to contact us, ways nobody
32:16
will know about and are much easier to ignore. In
32:18
the end, we just want to hear from you. That's why
32:20
we've made it impossible to speak. If
32:22
only there were some way you could all discuss
32:24
the topic in a convenient place, maybe
32:27
even, I don't know, directly below the article. Honestly,
32:29
I don't even know what to call something like that,
32:32
which is really funny
32:35
now, given what we've
32:37
all learned about each other and how
32:40
we all feel about comments sections
32:42
and Facebook and Twitter in general.
32:44
And I just, like, no
32:47
comic has aged more poorly. Well, I'm sure
32:49
there are. But that comic has aged pretty poorly.
32:52
And I just kind of wanted you
32:54
to talk about the
32:55
different, different era of the internet
32:57
and, like, why would you get
33:00
rid of a comment section? What was going on online
33:02
at the time? And Emily, I know you've got some context as
33:05
well for that.
33:09
So
33:13
I didn't make this decision, but I supported
33:15
it at the time. It was like I really wanted them to
33:17
be turned off because the comments were terrible.
33:21
I think that I might get some
33:23
specifics here wrong.
33:26
But at the time, we had DISCUS
33:28
comments, which is D-I-S-Q-U-S,
33:31
I believe, which is like a third party
33:33
plug-in
33:35
that went beneath each article. And
33:37
the conceit with DISCUS is
33:39
that you had a DISCUS account, and then
33:41
you could comment on any website
33:44
that had DISCUS comments. So it's like your account
33:46
on Motherboard would have been the same account that you would
33:48
have on, like, you
33:49
know, Politico or something.
33:53
And I believe you could leave comments
33:55
as a guest as well.
33:58
That said, DISCUS, please. This was
34:00
a fucking trash fire of a
34:04
piece of software.
34:05
I don't know if it still exists, but it's like up
34:08
right up there with like,
34:10
some like
34:12
expense reporting software,
34:14
concur another garbage fire piece of
34:17
software. In just
34:19
terms of like usability for one, I
34:21
think it loaded really slow.
34:23
It did. The
34:25
main thing is like one, it was full of spam, like
34:28
tons and tons and tons and tons of
34:30
spam. So it made the
34:32
articles look spammy, the website
34:34
looks spammy. Second of all,
34:36
people were just like dickheads
34:39
in the comments, they were really mean. And
34:41
it's like one thing for someone
34:44
to disagree with you or like point
34:47
out something wrong, but like we had
34:49
people who were like harassing women on staff,
34:51
we had people who were posting threats,
34:53
we had people who were just like
34:56
trolling us constantly and being assholes
34:58
in addition to tons and tons of spam.
35:01
And it's like, it also had really terrible
35:03
moderation tools. So it was really hard to
35:05
like delete these comments and stuff.
35:08
And it's like, Emily, I think you're gonna give like broader context
35:10
to how it sort of works. Like
35:13
internet wide, but eventually
35:15
it was like, look, like we can't moderate these.
35:17
And like 1% of them are useful in
35:19
any way, shape or form. And
35:23
so Derek
35:24
decided to get rid of them.
35:27
It was definitely like a really good decision at
35:29
the time. It made our lives a lot better. We
35:31
stopped getting harassment and stuff like that. And
35:33
we've replaced them with a letter to the editor
35:35
system where people were able to send
35:38
us emails. Like we opened up an email
35:40
thing and then we would write
35:42
responses to those emails. So we replaced
35:44
with like a mailbag thing.
35:46
I think in retrospect,
35:48
no issues. Yeah,
35:53
we've got all of our old letters to the editor
35:55
sections that
35:58
we used to do.
35:59
Yeah.
35:59
The issue is people stopped
36:02
sending them after a while, even though we
36:04
were soliciting them. It
36:06
was really fun for a few months, and
36:08
then people stopped sending them.
36:10
Two, a lot of other places got rid of comments
36:13
also. And then three,
36:15
and it's like this is old internet,
36:18
but not having
36:21
comments. It
36:28
was the right decision at the time. Yeah,
36:30
absolutely. Having comments made it kind of difficult
36:33
for us to build a community.
36:36
And we didn't have Twitch at the time.
36:38
It's nice to be on Twitch and be able to talk
36:40
directly to readers. And some people are asking
36:42
questions that I will try to answer at some point, but
36:45
it's like,
36:47
it would have been nice to have a functional comment
36:49
section where people could get to know us and
36:51
we could get to know the readers. And that's
36:54
a very good model that can lead
36:56
to subscriptions and
36:59
other sorts of community building
37:01
and monetization and stuff. And it's like
37:03
New Media has had a really hard time
37:06
making
37:06
ends meet. It would have been nice to have
37:09
a functioning community. But at
37:11
that time, it was impossible to build
37:13
one through Discus because Discus was a trash
37:15
fire.
37:17
Anyways, Emily. Yeah,
37:19
so I want to, there are a couple of different
37:21
angles that I want to talk about this from. One,
37:23
I'll start with a comment from the
37:26
slow knife who says spam and
37:28
reactionary hate is hard. That's
37:30
a gif of a cat. So I don't know what word that's supposed
37:33
to be. It's hard to, I
37:35
assume, watch constantly
37:37
without, consistently without paying social
37:40
media folk. And that's like exhausting. And
37:42
as a social media editor, yes. A
37:45
lot of what people were
37:47
talking about when social media editors
37:48
started becoming a thing, which
37:55
I would say is like around in and
37:57
around that time, maybe a little bit earlier when.
37:59
you know, media companies started taking social
38:02
more seriously. Hard to clean.
38:04
Thank you. Thank you.
38:06
It
38:10
becomes a question of, okay, so what is
38:12
the scope of a job like this? Is
38:15
a job managing community? Is a job
38:17
making content to put on social? Is a
38:20
job a little bit of both?
38:21
And a lot of people have different responses
38:24
to those questions, but my feeling is that those are two very
38:26
different skill sets.
38:28
And, you know, especially
38:31
we've, you know, lived through an era where
38:34
we've seen, and this is taking it to an
38:36
extreme, but seeing what kind of content moderation
38:38
has to happen on a social
38:41
network like Facebook and who ends up being responsible
38:43
for doing a lot of that content moderation,
38:46
which ends up being
38:47
like people who are underpaid, typically
38:50
overseas and are
38:52
having to watch and read and
38:55
see horrific things so
38:57
that we ideally is like regular
38:59
users of a website won't have to, but
39:01
it ends up leading to a lot of trauma for them and
39:04
they are not,
39:05
you know,
39:06
they're not treated with the
39:08
kind of care that a job
39:10
like that needs to have.
39:14
And so that actually ended up being
39:16
a big problem for Jezebel,
39:19
which is under the geo media
39:21
slash GMG slash Gawker media,
39:24
whatever you want to call it, umbrella of websites
39:26
where this actually preceded the
39:30
motherboard comment section turning off, which if we
39:32
could just, there's an article that I want to just pull up
39:34
real fast. And
39:37
it's called, we have a
39:39
rape gift problem and Gawker media won't do
39:41
anything about it. And this
39:44
is basically, so if you're familiar,
39:47
Gawker and whatever
39:50
geo media uses this, a
39:52
CMS that they made themselves called
39:54
Kindra, which has a comment system like
39:57
within, like that
39:59
they built.
39:59
themselves.
40:02
And so it's
40:04
like always really been a big like, place
40:07
for people to comment. There's a lot of like
40:09
people have been there since like, I don't know, 2010, maybe earlier.
40:15
And used to be able to put
40:17
gifts and they're basically used to be just be like
40:19
a wild wild west of things
40:21
within that comment section, one
40:23
of them being rape gifts, especially on Jezebel, which
40:25
is the feminist sub brand
40:28
there. And yeah,
40:30
Gawker didn't do anything about it.
40:32
They didn't take the people there seriously
40:35
when this was raised as a problem. And
40:39
this actually ended up
40:41
leading to the formation of the first
40:43
digital media union. This is one
40:45
of the main issues that led
40:47
to the creation of the Gawker union,
40:50
which there's a bit
40:52
of there's a bit of
40:54
like contesting between if it was vice or if it
40:56
was Gawker, that was the first to unionize. But
40:59
it was definitely Gawker. It was Gawker.
41:01
But yeah,
41:04
so the comment section
41:07
and like how readers
41:10
interact with the website
41:12
and with writers ended up becoming
41:15
a huge issue and a huge,
41:17
you know, I'm
41:20
trying to look for the words right now, but it's not
41:22
coming to me, but it became like a huge workplace
41:24
safety issue. And
41:27
no one needs to be processing that
41:30
kind of visual every
41:32
day just as part of their job,
41:35
especially if their job is like reporting
41:37
on,
41:38
you know, feminist issues
41:40
and politics and this kind of thing. And then you
41:43
know, every day, at the bottom
41:45
of that article, there's going to be rape rape
41:48
gifts and rape threats. And
41:51
there's no like you can turn that off. Like there's so many
41:53
other options, right? Yeah.
41:55
So to have someone just their
41:57
ways. Sorry, go ahead. No,
42:00
no, just to have management done, have absolutely
42:02
no movement on that. It's pretty
42:05
wild. Sorry.
42:08
Gust was almost about to walk over. So many, there
42:10
are, there are a lot of other options, but
42:13
like this,
42:15
it's, it's terrible, but the
42:17
technology was worse than it's
42:20
like the moderation was worse.
42:22
The commenting platforms are worse.
42:25
There were not as many different options. It's
42:27
like
42:28
Gawker and Jezebel were using Kinjo, which was their
42:30
own in-house thing. So it's like, they have no one but
42:32
themselves to blame. It's like they
42:35
needed to build in the different things, but
42:37
it's like, unless that we were
42:39
going to build our own bespoke commenting
42:41
platform, which was like not really a
42:43
solved problem at that point, it was basically
42:45
like discus and discus was terrible.
42:48
And
42:48
there was some project called like coral project
42:50
that was trying to do comments. And it's like,
42:52
I don't even know how that turned out. It's
42:55
like, you know, there's a lot of websites
42:57
that have comments now or that are bringing back comments
43:00
or have comments only for page subscribers
43:02
or whatever. But, uh, at the time
43:04
there
43:05
were not a lot of paywalled
43:08
websites. And so the idea
43:10
that it's like, let's make people pay to comment. Like
43:12
that wasn't really a thing.
43:14
Um, maybe the New York
43:16
times had a paywall then, but
43:18
I don't even think they had a paywall at this point.
43:21
Um, the extent that it is now. Right.
43:24
So it was kind of just like,
43:27
uh, discus was a trash fire. Kinda
43:29
was not better. And it's like the people who were forced
43:31
to deal with it were the writers often.
43:34
It's not like, you know,
43:36
vice didn't have content
43:38
moderators. Um,
43:41
and yeah, the, on the, on the union
43:44
point, uh, Gawker definitely unionized
43:46
first. Vice may have had
43:48
the first contract
43:50
like signed possibly, but I'm not
43:52
even sure about that,
43:53
but I know this because I was on the organizing
43:56
committee. Like I helped
43:57
organize the vice union originally and
43:59
we were. inspired by the Gawker folks
44:02
who had already been through the process.
44:04
And that was very cool and inspiring
44:07
for us and the unionization process.
44:09
I know that both of you have been very involved in the
44:12
union over the years, but
44:14
that was one of my favorite parts of working
44:16
here as well was going
44:19
through that process. It was very cool. Yeah.
44:23
Yeah, I think I was trying
44:25
to remember because I remember that there was one
44:27
timing discrepancy and I wasn't sure if it
44:29
was ratifying the first contract
44:32
or announcing unionization. So thank you
44:34
for the fact check on that.
44:36
Just
44:38
don't want to take credit, you know, they
44:40
were good, but not that you were. Hamilton
44:42
Nolan going to appear at your house
44:44
knocking on the floor. Yeah.
44:52
Did you ever find out what
44:54
those mystery seeds were? My
45:02
theory is that the mystery seeds were just seeds
45:04
that people ordered during the pandemic and
45:06
that came way later and
45:08
that
45:10
they had forgotten they ordered for
45:12
people who don't know. Yeah.
45:16
Sorry, we're getting into just now. It's
45:19
potpourri time. Yeah. We're
45:21
getting into, yeah, it is very much the
45:23
potpourri. This is a potpourri hour. So
45:26
these are some seeds. Tell us about these
45:29
seeds, Jason.
45:30
Yeah. In like summer 2020,
45:33
there was this panic where
45:36
all these people were getting seeds in the mail from
45:38
China, like seeds to plant in
45:40
the
45:41
ground and people were
45:44
freaking out thinking it was some like Chinese
45:46
scythe op more or less. But that was basically
45:49
how it was pitched in the media. So
45:52
I filed a bunch of Freedom of Information
45:54
Act requests because different
45:57
departments of agriculture for each state
45:59
asked.
45:59
people to write
46:02
in if they had received these mystery seeds.
46:05
I got thousands and thousands of records
46:07
of people complaining to
46:09
their state departments of agriculture
46:11
like, hey, I got these seeds, I'm
46:14
being attacked, et cetera, by China.
46:16
That's what a lot of the vibe of these were.
46:19
I got emails,
46:22
voicemail recordings, photos,
46:24
videos, all of the above. It
46:27
turns out that a lot of the complaints
46:30
were like, I ordered
46:32
these seeds from China,
46:35
and then they came in the mail, and
46:37
now I'm scared. Can
46:40
I read one of these that's in the article?
46:43
Okay, so about a month ago, I did receive
46:46
seeds from China, I guess China because it looks
46:48
like Chinese writing. I thought, oh cool,
46:50
maybe Burgess Seeds or one of the seed companies sent
46:52
me some seeds. And like
46:55
a dumbass, I planted them not knowing that there was a
46:57
problem. A woman in New Mexico said
46:59
in a voicemail, left with the state's Department
47:01
of Agriculture in late July of 2020. And
47:05
now I've been battling this for a couple
47:07
of weeks. Now where I planted them, and
47:09
I remember where I planted them, everything that's in the
47:11
garden where I planted them are having a hard time
47:14
and are starting to die. I really don't
47:16
know what to do at this point. So could someone call
47:18
me back and give me a little bit of direction about this?
47:21
I know I'm a dumbass.
47:22
It's
47:24
beautiful. It's so beautiful.
47:27
It reminds me very much too of, I don't know if you,
47:29
I assume both of you remember this where it was like Honey Nut
47:32
Cheerios was sending out like wildflower
47:34
seed packets a number of years ago, being
47:37
like help honeybees. And then
47:39
a bunch of biologists were like,
47:41
no, that's not what this
47:43
is doing. You're introducing like invasive plant
47:46
species where they aren't necessarily
47:48
supposed to be growing, which is not going to
47:50
be good for the bees.
47:52
Yeah, that was a really good
47:54
one. The Honey Nut Cheerios one. The
47:58
thing that I really liked about this story. It was
48:00
just like, it was
48:03
parks and rec, but real life. We
48:08
have a rich tapestry of
48:10
people in the United States of varying
48:13
degrees of common sense.
48:19
I don't mean this to be mean at all, but
48:21
it's going to sound mean. People
48:24
are like, I ordered these seeds and they came and
48:26
now I'm terrified. I personally
48:28
got them here. And then
48:30
other people were like, oh my God, I got these seeds.
48:32
I was so scared. And then I ate them. People
48:34
were like, I ate the seeds. I planted
48:37
the seeds. I burned the seeds.
48:39
I launched the seeds into space. People
48:42
were just like,
48:44
get these Chinese seeds away from
48:46
me. They were just really off
48:48
the rails. And I'm just like, what is it?
48:50
If I had gotten the seeds or whatever, I would have
48:53
probably put them in the trash and never thought about
48:55
them ever again. Or I would have just put them
48:57
in a closet or whatever.
49:00
We love the good panic. If
49:03
I had ordered them, I would have been like, oh, I got
49:05
the thing that I ordered on the internet. I'm
49:07
glad that it came. I love the
49:10
people who ate the seeds. Yeah,
49:13
that's super fun. I
49:15
guess there's at the front here,
49:18
this looks like pumpkin seeds or some sort of squash
49:20
seeds. I
49:23
would never think to go to the garden
49:25
center, buy a thing of pumpkin seeds
49:27
and roast them myself and be like, wow,
49:30
pumpkin
49:30
seeds. Or I can eat them raw
49:32
because I assume if someone's going to be like, I ate the
49:35
seeds, I'm picturing it fully
49:37
just like undid the Ziploc and
49:39
just threw it back. Just
49:41
like, yeah,
49:42
it's fiber. You
49:44
got to put them in a little bit of oil and some salt.
49:47
A little bit of salt. Yeah. I
49:49
really want to get the full seed
49:52
experience. Exactly.
49:56
So I'm in no rush at all. I
49:58
don't know what. I have a more plant, like,
50:01
am I gonna get peppered with more questions? Or am I?
50:04
We've literally, I think we've been through,
50:07
it's been over a little over two hours. We've
50:09
been through, I think the big things that
50:13
we wanna talk to you about. We have like, we
50:15
have a whole. We have
50:17
two more pieces
50:19
that are probably worth talking about
50:22
that are just like random. Would love to talk
50:24
a little bit about right to repair.
50:26
Are you saying that you wanna leave us Jason? Is that what
50:28
I'm hearing? I'm not saying
50:31
I wanna leave you. I'm saying that I don't,
50:35
I'm saying that I get very self-conscious
50:37
when I start talking about myself and I like
50:39
talking about myself, but I also don't
50:42
know when it becomes boring. And
50:44
so I don't know how
50:46
much of it is y'all being polite and
50:48
how much of it is like,
50:51
dear God, get me out of here.
50:54
But if you're having fun, I'm having
50:56
fun. I'm happy to keep going. I
50:58
have nothing to do today. I think
51:00
we're. Yeah, beat master has figured out
51:02
our ploy, which is the trick is to make the stream
51:04
last forever so that Jason can never leave.
51:06
Okay. Yeah.
51:09
That's very cute. Thank you. I
51:13
do have a couple more, I
51:15
do have a couple more things I do wanna ask you about before
51:18
we kick you out.
51:20
Someone just
51:22
asked about my exit interview, which I did
51:25
on Wednesday.
51:26
It was fun and a little cathartic,
51:28
but also I'm not
51:30
mad.
51:36
It's like, Vice has been very good to me. I've
51:39
gotten to do a lot of stuff here and
51:44
I'll give this speech at the end, but basically
51:46
it's just like, I've been here for a very long time. So
51:49
it's like, time to do, time to get
51:51
out of here. Not because
51:53
of anything other than just like, 10 years
51:57
is a long time in this industry and
51:59
this company.
51:59
me, which
52:01
we can go back to later. So ask your
52:03
question, Matt.
52:04
This
52:07
is weird. This is just like we were going through your stories
52:10
and I saw this and it was just like, what the fuck I
52:12
what, uh,
52:13
what is it like to go bowling with
52:16
somebody that has a Bola?
52:19
What was, what was, what was the deal
52:21
with this? This
52:24
is why vice is great. It's like, you can write about
52:27
anything. Just some stuff that happens
52:29
to me, things I see on the internet,
52:31
et cetera. So there
52:34
was an, I was in a bowling league in
52:36
Brooklyn when I moved
52:38
there. In the Bola league? Yes.
52:40
I'd never heard the joke.
52:44
So if anyone remembers like the Ebola
52:46
panic of 2014 or 2013, something
52:50
like that, it's like, there's this guy, Craig
52:52
Spencer, who like is super,
52:55
super famous now for his COVID
52:57
stuff. Um, because he's like
53:00
a doctor and a very
53:03
good one seemingly. Uh, but
53:05
he was fighting Ebola in, I
53:09
don't know where he was. He was in West Africa
53:12
obviously, but I don't remember the specific country
53:14
at this point.
53:15
Yeah. Uh, and he came back
53:17
and he tested positive for
53:19
Ebola. And
53:20
that was during a period where everyone
53:22
was like really scared of
53:25
Ebola coming to the United States. I
53:27
believe that the New York case was the first
53:30
one. And then there was like one in Texas
53:32
maybe. And everyone freaked
53:34
the fuck out like really bad.
53:36
Like everyone was like, Oh my God, this is
53:39
crazy. Um,
53:41
and it turned out that
53:44
he didn't test positive for Ebola
53:46
until after he had been back
53:49
in New York for a day or two. And the
53:51
night before he tested positive, he had gone bowling
53:53
at the bowling alley that I
53:56
was in my bowling league at in
53:59
Brooklyn called the gutter. And
54:01
so everyone I went bowling with
54:04
was like, uh, oh, like, do we have a
54:06
bowler? And
54:09
I don't know. So there's
54:12
two bowling alleys right next to each other in Williamsburg
54:14
and Brooklyn. There's Brooklyn bowl and
54:16
there's the gutter. The gutter is
54:18
way better. Fantastic
54:21
place. Very dingy, like
54:24
old bowling alley. They imported
54:26
their lanes from Ohio, I believe. In
54:30
any case,
54:32
our office is nearby or was nearby
54:34
at the time, still is close. So
54:36
the next day I walked over because
54:38
it hadn't been reported
54:41
which Brooklyn bowling alley
54:43
this happened at. But
54:47
Brooklyn bowl was open and
54:49
the gutter had power washers everywhere.
54:52
There's just people blasting
54:55
it with power washers. And
54:57
I was like, okay, I think
54:59
he was at the gutter last night. There's people in
55:01
hazmat suits blasting
55:03
the doors of this place and
55:06
it's closed.
55:08
I just wrote a piece of what
55:10
this was like. And it's like Ebola
55:13
is transmitted via bodily fluids.
55:15
And I knew that at the time, of course.
55:18
And it's like I wasn't bleeding on
55:20
anyone or didn't have any open wounds at
55:22
the bowling alley. But at the same time, bowling
55:25
alley where you're drinking a bunch of beers
55:27
is not
55:29
the most hygienic of places. You're
55:31
sticking fingers and ball and
55:33
stuff. So I think that this article, I don't remember
55:35
who's good or not, but
55:39
I don't remember if it's a good article. I do remember I
55:41
wrote it that night,
55:44
so that I could get out. But I
55:48
was like, oh yeah, all my friends are freaking out. So I was
55:50
like, here's what it's like for everyone to make
55:52
the Ebola joke.
55:59
And Dr. Craig Spencer ended
56:02
up being fine, which is good. And
56:04
now
56:05
he's famous.
56:09
So that's good too. All
56:12
right, I think we're gonna start
56:14
winding up. But before
56:16
we go, you had talked to the beginning about
56:20
how one of the things you're most proud of is the right
56:22
to repair issue.
56:24
And I'm wondering if you can walk me through, I
56:27
know we've talked about some of the stories, but can
56:29
you talk about your history with iFixit
56:31
and why that issue became important
56:34
to you and what it is and kind of where
56:36
we are now. Because where we are now is very different
56:39
from where we are when you started reporting on it, right?
56:43
Yeah. So
56:48
back when I worked at US News and World Report, like
56:50
I mentioned earlier, I went to a
56:53
STEM education conference that we
56:55
threw in Dallas, Texas.
56:58
And it was the first time I ever traveled for
57:01
work, I think. I was like 21, I was 21.
57:06
I was not 20 for
57:08
reasons that are about to become clear. And
57:10
we went to a karaoke bar
57:13
after this conference and I got
57:15
pretty drunk.
57:16
All was fine.
57:18
But when I got back to my hotel, I was watching,
57:21
I believe, the Chappelle show
57:23
and like fell asleep while
57:25
I was watching that. And the next
57:28
morning I woke up and I had kicked my laptop
57:30
off the bed and it landed on a chair
57:33
and the LCD screen of my
57:35
MacBook
57:37
busted and had like these crazy
57:39
rainbows on it and stuff.
57:41
And I was an intern making, I believe,
57:44
$8 an hour or something. And this was like a $1,200 computer.
57:48
And I was like, uh-oh, not good, not
57:50
good. They didn't give me a computer.
57:52
They gave me like a desktop
57:54
computer for use to office,
57:56
but that was my personal laptop.
57:59
I was like, I took it to the Apple store. They're
58:02
like, it's going to be $1,000. I took it to some other
58:05
place and they're like, it's going to be like $800.
58:06
And I was
58:09
like, okay, I can't afford that. That's very bad.
58:11
And I just threw
58:13
a whim, went on eBay, I think.
58:16
And I found an LCD screen
58:18
that was $50. And
58:22
I bought it.
58:24
And I was like, okay,
58:26
we'll see. At least I can try this. And
58:30
it came to my house
58:32
and I found this website called iFixit
58:34
that had detailed instructions of how
58:36
to replace the LCD screen on a MacBook Pro
58:39
or MacBook Air or whatever it was. I think it was a MacBook
58:41
Pro.
58:42
And
58:45
I believe it took me like 10
58:49
hours because I didn't have any
58:51
of the tools. There's
58:55
a lot of tools that you can use to
58:57
do this more easily, but I used an Exacto
58:59
knife and a
59:01
chef's knife that I found in
59:03
my kitchen to pry
59:05
the screen off,
59:08
which you should not do. Flathead
59:12
screwdriver. And I just was fucking
59:15
with this thing. And I was pulling cords
59:17
out from the motherboard and I was just
59:19
like, this is not going to work.
59:21
There's no way this is going to work.
59:24
And I managed to finally
59:26
get it all put back together. And
59:29
I hit the power button and it turned on
59:31
and it was fine. And I used that computer
59:34
for another five years. And
59:36
I'm like, well, that took a long time and it was
59:38
kind of hard, but I just
59:40
saved $1,000. And
59:44
so that got me into this world where I was
59:46
like, oh, I didn't even know you could fix stuff. Like
59:49
maybe I should learn what this is.
59:52
So I went to this conference
59:54
called the
59:57
Electronic Reuse Conference, I
59:59
believe it's called.
59:59
called ERC. It was in
1:00:03
New Orleans that year. They
1:00:04
still do it. They're doing it in two weeks.
1:00:08
I think in Tampa or somewhere super
1:00:10
cool like that. I
1:00:13
met with Kyle Weems, who's CEO of iFixit,
1:00:15
and he told me about his company and his
1:00:18
origin story and how he got
1:00:20
into it in a semi-similar way
1:00:22
where he was upgrading RAM
1:00:24
and growing up and blah, blah, blah. His
1:00:27
mission was to help everyone fix everything.
1:00:29
I just thought it was very cool because we
1:00:33
look at our technologies
1:00:35
like black boxes, I think.
1:00:38
My dad used to fix everything around the house, still
1:00:40
does. I never learned
1:00:42
how to
1:00:44
do a lot of that stuff just because I was like, oh, he'll
1:00:46
do it. He taught me some stuff.
1:00:51
There weren't a lot of people writing about it or thinking
1:00:53
about it. I wrote a big story about iFixit
1:00:55
and this conference. Since then,
1:00:57
I've
1:00:59
just covered this issue. The issue
1:01:01
is
1:01:02
that
1:01:04
electronics manufacturers don't want you to
1:01:06
be able to fix your things because if
1:01:09
they have a repair monopoly on fixing
1:01:12
an iPhone or whatever, they're making millions
1:01:14
and millions of dollars. We've
1:01:16
seen it with medical equipment. We've seen it with
1:01:18
John Deere tractors. We've seen it with kitchen
1:01:21
appliances. We've seen it with laptops
1:01:23
and phones. The thing
1:01:26
that I always
1:01:29
used to tell people is if you
1:01:31
crack your phone screen, this
1:01:34
was years ago, it was iPhone 6 or 5
1:01:36
or whatever, probably 5.
1:01:38
If you crack your phone screen, the
1:01:40
two screws on the bottom of an iPhone,
1:01:43
which you can see here,
1:01:45
the bottom of the iPhone here, those
1:01:47
are not normal screws. They're
1:01:49
pentalobe screws. They have a star
1:01:51
shape. It's more
1:01:54
common now, but
1:01:57
at the time, you couldn't buy
1:01:59
that. that screwdriver anywhere.
1:02:04
And I fixed it so that screwdriver and
1:02:07
like Apple did that so that people wouldn't like open
1:02:09
up their phone, you know, and they made it that same
1:02:11
screw on the bottom of the MacBooks and so on
1:02:13
and so forth. And it's like, you
1:02:15
could find it, but it's not like something you'd
1:02:17
have lying around your house. And so I
1:02:19
wrote a lot about like that screw and that move
1:02:22
to like make it harder to do this. And
1:02:24
I don't know the like force iPhone upgrade, not
1:02:27
forced, but like the pay as you go sort
1:02:29
of thing and just written a lot about like how
1:02:31
you don't really own the things that you buy anymore.
1:02:34
They're all on subscription plans or, you
1:02:36
know, you there have DRM,
1:02:39
which like won't let you upgrade
1:02:41
them or,
1:02:42
you know, you get software locked out.
1:02:45
So I've written a bunch of stories about this over the years.
1:02:48
We made a series called State of Repair
1:02:50
where we did the tractor hacking one.
1:02:53
Like we found these
1:02:56
farmers who were downloading John
1:02:58
Deere firmware off Pirate Bay and
1:03:00
flashing it to their tractors
1:03:03
using this cable
1:03:06
that they bought on this weird forum
1:03:08
that I went on to, which was cool. And
1:03:12
the reason I'm so proud of it is one, I think
1:03:14
it's an important issue. I think it's cool. I
1:03:16
think it's like,
1:03:18
you know, we're able to
1:03:21
demystify how a lot of this stuff works
1:03:23
because a
1:03:25
lot of
1:03:26
electronics are still just Lego blocks. They're
1:03:29
like small, but and the cords are
1:03:31
small and the chips are small, but they just snap
1:03:33
together. It's like you can do it.
1:03:35
It's not that hard.
1:03:39
But I'm so proud of the work because at the
1:03:41
time I believe there
1:03:43
was like
1:03:45
one state that I was kind of considering
1:03:47
a law that would make it
1:03:49
like a right to repair law where
1:03:53
the manufacturers would have to sell the
1:03:56
parts, the tools and
1:03:59
give out their
1:03:59
repair guides to the public.
1:04:02
And now a few years
1:04:04
later, we have multiple
1:04:06
states that have passed legislation like
1:04:08
Colorado passed legislation recently,
1:04:11
New York passed legislation that was kind of watered
1:04:14
down, but they passed it nonetheless.
1:04:16
Against like,
1:04:19
tons and tons of lobbying from
1:04:21
the electronics manufacturers.
1:04:24
And we've seen companies like Apple and Microsoft
1:04:26
soften their policies. We've
1:04:29
seen right to repair legislation
1:04:32
get considered in like dozens
1:04:34
and dozens of states. Joe
1:04:38
Biden issued an executive order and cited
1:04:40
our reporting, which is cool.
1:04:42
And so I'm proud of it because I feel like
1:04:45
more than anything else that I personally
1:04:47
have worked on, like other people motherboard
1:04:49
have done things that are probably more impactful,
1:04:52
but anything that I have like written myself,
1:04:55
I think it's had probably the most impact. So
1:04:58
I'm very
1:05:00
proud of that. Jason,
1:05:04
final thoughts, any dirt you
1:05:06
want to dish on us as you're
1:05:08
going out the door? Yeah, I'm gonna keep
1:05:10
talking a little bit longer. One other
1:05:13
right to repair thing is there's a sticker on
1:05:15
the bottom of a lot of electronics that say warranty
1:05:18
void if removed. And I wrote an
1:05:20
article about how that's illegal. So
1:05:23
if you ever see a thing that
1:05:25
says warranty void if removed, that's
1:05:27
bullshit.
1:05:28
And to
1:05:30
the FTC issued a bunch of fines about it and
1:05:32
said it's illegal. And that was definitely like
1:05:34
our reporting, which is cool. And Matt, you've done tons
1:05:37
of great right to repair reporting as well,
1:05:39
which I think I like
1:05:41
forced upon you at first and then you kind
1:05:43
of took it from there. But there's
1:05:46
that. I know we've been on for
1:05:48
a very long time. I'm going to talk for another 10
1:05:51
minutes straight and then we can be done. People
1:05:55
ask for dirt about you too.
1:05:57
I don't have a lot of dirt. about
1:06:00
you two. You're
1:06:02
both wonderful people. You're
1:06:05
both very, very good at what you do. You're
1:06:08
both easygoing in a way that's made
1:06:10
my life very easy because
1:06:13
this has been a hard place to work.
1:06:16
And you've gone through
1:06:19
it while still doing
1:06:21
very powerful and good work
1:06:23
generally with a smile and a sense of humor,
1:06:27
which I think is very important and which
1:06:29
I've also tried to bring because it's like
1:06:31
we have pretty cool jobs for
1:06:35
the most part. And you've done
1:06:37
very, very, very, very, very good work and
1:06:39
I'm proud of both of you.
1:06:41
That said, Dish about
1:06:43
Matt, he goes to Chick-fil-A
1:06:46
like way too much. Like Chick-fil-A
1:06:49
perhaps.
1:06:52
Every Friday I'm just like, Matt, you're
1:06:54
going to Chick-fil-A and he's like, I'm already
1:06:56
there. I'm not sure you're thinking
1:06:58
about it right
1:06:59
now. He's
1:07:02
probably going right after we log off,
1:07:06
which I believe you call it murder chicken
1:07:09
or something like this. Shame chicken.
1:07:12
You're not proud. Shame chicken is what I call it. You're
1:07:14
not proud of this, which it's okay. It's
1:07:18
okay, I'll forgive you for
1:07:20
going there. But there's that.
1:07:24
Emily, I really don't think I have
1:07:26
any embarrassing facts. I
1:07:29
would say that Emily is the ringleader
1:07:32
of Motherboard's Coffee Crew,
1:07:35
which is a Slack channel that we have
1:07:37
for when we have had
1:07:40
way too much coffee and
1:07:41
our
1:07:43
jittery, which I'm
1:07:46
going to have coffee right after this again.
1:07:49
And then post there. Emily
1:07:52
is a huge Swifty, but in a cool way. And
1:07:55
I'm a Swifty too, with Chloe, who
1:07:59
left us recently. and Sam Cole.
1:08:04
I don't think that I have like dirt though.
1:08:06
You're like way too obsessed with
1:08:10
internet celebrities that I've never heard
1:08:12
of. I will say that like deep
1:08:14
in the lore, like really deep in the lore.
1:08:18
That's true.
1:08:20
But
1:08:24
yeah, don't have a bad word to say
1:08:26
about either of you. I don't
1:08:28
think any of you have ever fucked up in
1:08:30
such a way that it's been like a problem
1:08:33
for me, which is good. Thank
1:08:35
you for making my life easy.
1:08:39
Maybe you have, but I've forgotten
1:08:41
at this point and forgiven. We won't break
1:08:43
it up then.
1:08:47
Math files with a lot of typos,
1:08:49
but that's fine. Not my problem.
1:08:55
I got to, you know, we're writing a lot.
1:08:58
It's okay. That's what editors are for
1:09:00
Jason. Yeah. I know he's keeping me on
1:09:02
my toes. That is
1:09:04
consistently like, you know,
1:09:06
this is consistent. It's consistently
1:09:08
like one of the pieces of feedback in the, in like
1:09:11
the yearlies is like, you got
1:09:13
to clean up the copy a little bit.
1:09:16
Oh, I apologize. So I'll just be like
1:09:18
missing words sometimes. And I'm just like,
1:09:21
I'm not sure what is supposed to be here,
1:09:23
but he clearly just kept going, which
1:09:26
is fine. Yeah. Yeah.
1:09:29
So that's you guys. And
1:09:32
I know I've been talking for a very long time, but I'll
1:09:34
just give my farewell here. Thank
1:09:38
you to everyone who
1:09:40
has ever watched anything that we've
1:09:42
done or read our website
1:09:45
or supported us or tweeted about us or
1:09:48
watch this or told your friends about
1:09:50
us. I'm very, very, very,
1:09:52
very, very, very, very thankful. I
1:09:58
don't know how I ended up.
1:09:59
up here, really. I don't
1:10:02
know, like,
1:10:04
very lucky, because there's
1:10:06
not a lot of jobs like this in journalism
1:10:09
and in the world,
1:10:10
where I got like the creativity
1:10:13
to do what I wanted to do
1:10:15
and to hire people who care about the things
1:10:18
that I care about and who are
1:10:21
so passionate and talented
1:10:24
and good people. I
1:10:27
don't think that we've had any shitheads at
1:10:29
motherboard, like people genuinely
1:10:33
like each other and are nice to each other and
1:10:35
are good at their jobs and are nice
1:10:37
to be around. And that's very rare and
1:10:40
very nice. Also,
1:10:41
there's a
1:10:44
lot, a lot,
1:10:46
a lot of people behind the scenes, advice
1:10:49
who don't show up on any of
1:10:51
these Twitch streams or
1:10:55
don't have buy lines or don't
1:10:58
show up on YouTube who
1:11:01
have helped us do what we've done for
1:11:03
so long, which
1:11:05
I cannot even begin to name, but there's
1:11:08
lawyers and there's salespeople and there's
1:11:10
artists and there's, I don't know,
1:11:12
just like a bunch of people who make the company,
1:11:17
make it possible for us to
1:11:19
do what we do. That
1:11:22
said, it's like
1:11:24
obviously not perfect. It's not been perfect,
1:11:27
which I won't go into detail on,
1:11:29
but it's like it's
1:11:31
a complicated and big company
1:11:33
that has problems and has had problems.
1:11:36
And I think
1:11:38
that they'll get figured out at some point.
1:11:40
And I hope that people
1:11:42
get to keep doing the good work that they've
1:11:45
always done. I think
1:11:48
that they'll get back to that at some point.
1:11:51
But this is just to say
1:11:53
I'm very thankful and very happy. I have
1:11:56
no regrets. I'm very proud of what we've
1:11:58
done. I'm not saying
1:11:59
that. sad to be leaving, as
1:12:01
in just like I'm at peace with it. Please
1:12:04
everyone keep supporting motherboard.
1:12:06
It's time for me to do something else. You'll
1:12:11
find out what that is at some later juncture,
1:12:13
but I'm taking a minute, a beat.
1:12:16
I will also figure out what it is. But
1:12:20
anyways, I'm not gonna be gone forever. Motherboards
1:12:23
in good hands.
1:12:25
I don't know, that's it probably, I
1:12:28
guess. Thank you to everyone.
1:12:31
Jason, it's been an honor and a pleasure.
1:12:33
Thank you so much. Truly.
1:12:35
Thank you, Jason, for everything. Yeah.
1:12:39
Wow. You're welcome. All
1:12:42
right, I think we're gonna wrap it up for today. Everybody.
1:12:45
People made me look a lot better than I am. It's
1:12:47
like, it's people, it's like
1:12:49
very talented team made my job easy.
1:12:52
It was not always easy and it was very often
1:12:54
extraordinarily hard, but
1:12:57
for the most part, it's like could not have
1:12:59
done it without like the team.
1:13:02
Bring this the hell out of you, Jason. Thank
1:13:06
you. Well, you
1:13:09
know where to find me. Yeah,
1:13:12
in the ocean off of LA. Yeah,
1:13:16
you know where to find me as long as I don't drown in
1:13:18
this hurricane, but I don't think that will. Yeah,
1:13:20
true. And if you do, we'll
1:13:22
tell you about it here next week now. Well,
1:13:25
we're gonna take a break next week actually
1:13:27
from the stream. Yeah. Sorry everybody.
1:13:30
We're taking
1:13:30
a break next week. Yeah, for hurricane
1:13:33
unrelated purposes, for Emily on
1:13:35
vacation related purposes.
1:13:36
Matthew's gonna chill next week. We
1:13:40
do have like a pretty packed September,
1:13:42
kind of already planned.
1:13:44
Cory Doctor is coming back. Brian Merchant's
1:13:46
gonna come on, talk about Luddites with us.
1:13:49
We've got stuff brewing.
1:13:51
Next week we will be taking a pause though. So
1:13:55
don't look for us next week. We won't be
1:13:57
here, but every week
1:13:59
after that. watching us make
1:14:01
a cup of coffee and think
1:14:03
of us fondly. Please. And
1:14:06
we're going to set up a raid now. We're going
1:14:08
to go raiding somewhere else. We're going
1:14:11
to go to the marine
1:14:13
mammal rescue, all one word.
1:14:18
It is marine mammal
1:14:20
rescue, which I think is
1:14:22
as adorable as it sounds. Exactly.
1:14:24
It's exactly
1:14:26
what you think it is. And in
1:14:28
a way, this is what my vacation is about to look
1:14:30
like.
1:14:30
Oh, oh, it's an otter. They got
1:14:32
otters in there right now. That's, that's the
1:14:35
stuff.
1:14:36
That's beautiful.
1:14:38
All right, everybody. So let's go
1:14:40
queue up to go raiding marine mammal rescue.
1:14:43
And thank you, everybody. Jason, once again,
1:14:46
absolute pleasure. Thank you for coming on and doing the stream
1:14:48
with us. Goodbye,
1:14:51
everyone. Thank you.
1:14:54
Thank you, Drell. Thank you, Ian. Thank
1:14:56
you, Samira. Thank you, Dexter. Thank you,
1:14:58
all the people, Michelle, everyone
1:15:00
who makes this stream happen.
1:15:04
Goodbye.
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