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The Jason Koebler Exit Interview, Part Two

The Jason Koebler Exit Interview, Part Two

Released Friday, 25th August 2023
Good episode? Give it some love!
The Jason Koebler Exit Interview, Part Two

The Jason Koebler Exit Interview, Part Two

The Jason Koebler Exit Interview, Part Two

The Jason Koebler Exit Interview, Part Two

Friday, 25th August 2023
Good episode? Give it some love!
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Episode Transcript

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2:07

Hey there, cyber listeners. Matthew here. Just really

2:09

quickly want to give you some context for this episode just

2:11

in case you didn't hear the first part.

2:13

This is the second part of a long conversation

2:16

that Emily and I recorded with longtime

2:19

motherboard editor-in-chief Jason Kepler. He

2:22

has left.

2:23

He's got his own thing going on now. Maybe you've heard

2:25

of it. But before

2:27

we left, we made him tell

2:29

us all the deep, dirty secrets of motherboard.

2:33

Lot of great stories in this one. So

2:35

to kind of set it up where

2:37

we are here, he had just finished

2:40

telling us a story about one

2:42

of the motherboard's earliest controversies, which

2:44

happened when he was in an HR

2:47

meeting, learning how to do his job. He came out, he

2:49

had a bunch of calls from Disney. If

2:51

you want to hear that story, go back and listen to

2:53

the first episode.

2:55

Let's get into a different controversy.

2:58

One that ties into a movie that's out

3:00

in theaters right now. It's a

3:02

unique

3:05

system. I know this.

3:07

It's how the files of the whole park, it

3:18

tells her everything. Sir,

3:21

he's uploading the virus. Eagle one,

3:23

the package is being delivered. Can

3:29

we talk about another time someone got mad at us? Yeah, let's

3:31

move on. That's much, this one's

3:33

much funnier. So

3:37

there's a movie coming out. Perhaps you've heard of it. The

3:40

Gran Turismo, the movie movie

3:43

directed by Neil Blomkamp. We

3:47

have done some work. With this

3:49

director before. Former friend

3:51

of motherboard. Former friend of motherboard.

3:54

Now arch nemesis, Neil

3:57

Blomkamp.

3:58

Uh, it. is pulling up

4:00

the article now. Yeah, I'm trying. Do you want

4:02

me to pull up the YouTube video? Yeah, yeah, I think we can, we

4:05

should, we can watch the video, right Shirley? We

4:08

have that ability. Can

4:11

you, while she's pulling it up, Jason, can you set up

4:14

what we're about to watch? Yeah, so

4:16

Neil Blomkamp is the director of District 9

4:20

and a bunch of other movies that

4:22

are very motherboardy. Like we would always

4:24

talk about like, is this motherboardy and motherboardy

4:27

means like, kind of like dystopian, utopian,

4:29

sci-fi, like edgy,

4:32

blah, blah, blah. And it's like District 9

4:35

super motherboardy because it's about aliens

4:38

being like living in this concentration

4:43

camp, essentially, in South Africa,

4:45

if I recall correctly, very deep. Yeah.

4:48

We were trying

4:51

to figure out how to make,

4:53

at the time, Motherboard made a lot of YouTube videos,

4:55

documentaries that were super expensive

4:58

to make and super time consuming to

5:00

make.

5:00

And by that,

5:03

I mean, cost tens of thousands

5:05

of dollars. We would send people into the

5:07

field for months, not months, for

5:09

like, you know, a while, and then they would spend

5:11

like months in edit. And they

5:14

were and are fantastic

5:16

pieces of journalism,

5:17

but we weren't able to like make enough of

5:20

them because they were so expensive and

5:22

resource intensive, etc. So we

5:24

came up with this idea. This was before

5:27

I was EIC, I believe, but I was like

5:29

involved in this whole thing.

5:31

We came up with this idea called

5:33

Pilot Week, where we would

5:35

film five different shows

5:38

that were going to be like,

5:40

quote unquote, easier to make. Although once

5:42

you see this, this was like not at all easy to

5:44

make and was expensive and was in the

5:46

field. So I'm not sure what we were thinking, but

5:49

they were supposed to be like videos that we could like

5:51

film in our office and turn around quickly,

5:54

like shorter, easier videos.

5:58

And one of the ideas was, was for this

6:00

thing called technocatharsis, where

6:03

famous people destroyed technology

6:06

that was ruining their lives. And

6:08

by that, things that were really stressing

6:10

them out.

6:11

And in this case, Neil Blomkamp

6:14

agreed to participate.

6:15

And I don't remember the exact specifics,

6:18

but it was more or less like, I spend

6:20

so much time looking at my computer, let's

6:22

destroy it. I don't like

6:25

all the time I spend on my computer, I want to

6:27

be more

6:28

in tune with what's real

6:30

life. So let's do this video, which are

6:33

going to play. Let's take a look. Let's

6:34

roll the clip. It's like two and a half

6:36

minutes long. I think let's just watch through it and

6:38

then we'll talk about it after it's over. Oh, can

6:43

you hear it? Or let me sorry, let

6:46

me restart it. Give me one second guys.

6:48

Sorry. All good. And if you're listening to

6:51

the podcast of this afterwards, we will put

6:53

the link in the show. Yes. Okay.

6:55

Playing. Hi, I'm

6:57

Neil Blomkamp and I have a ton of computers and

7:00

a monitor strapped to the front of this Hummer and I'm about

7:02

to smash them to pieces. Welcome

7:04

to Techno Catharsis.

7:06

Fuck the

7:10

monitor.

7:13

I'm Neil Blomkamp. I'm the director behind

7:15

District 9, Elysium and Chappie. Elysium

7:19

all is going to be so good. I'm going to be a woman in my life, are

7:21

taking too much time. So it's

7:24

a need to want to cleanse them out

7:26

of my immediate space. I

7:29

admire the technology and I

7:31

admire that it's able to kind of help people, you

7:34

know,

7:34

do a lot more with their lives.

7:37

But it also, if you don't control

7:39

it, it ends up taking

7:41

everything from you and you just sit in front of it all

7:43

day. And I've mentally decided to not do that

7:45

anymore. So I want to, I want

7:48

to destroy it. We're just

7:50

looking for the perfect area to

7:52

smash the monitor and the laptops. This

7:54

looks pretty interesting here.

8:04

There's listening at home, the monitor

8:07

is strapped to the front of the Hummer. Yeah,

8:10

I

8:13

think we're good. And

8:20

he drove it in the morning. I

8:25

feel like they got what they deserve. Now

8:31

he's just driving around for the monitor. They

8:33

kill a hatred for the monitor, so it's good

8:35

to see it gone. That's

8:51

my favorite part.

8:51

It's so good. The monitor

8:55

is pretty faithful, but it took

8:57

a lot of time for me. And

8:59

two laptops that have also stuck numerous

9:02

hours. So the new time

9:05

to be spent without computers is upon me.

9:08

I feel like there's been a catharsis.

9:13

I feel like there's really a catharsis that's also

9:15

really good. Yeah.

9:21

So we

9:23

published this video as

9:26

well as four others that are like most

9:29

of them are pretty goofy. And

9:33

one, our audience hated

9:36

it. They were so mad. They

9:39

were really, really mad. They

9:42

were like, what is this? Why is this so low quality? Which

9:45

is crazy because that is pretty high quality

9:47

video. A lot going on there. I thought it was

9:49

good. It has a beginning, middle, and

9:52

he explains why he's doing this.

9:54

Yeah, we're in the field. I have no idea

9:56

how much that costs to make, but it's not an easy thing to make.

9:59

And I don't know if it was

10:01

like, because our audience didn't

10:03

like it or just because he didn't like it,

10:06

but like Neil Blomkamp did not like

10:08

that video and was like very mad

10:11

that

10:12

he participated.

10:16

And I wasn't

10:19

the subject of like the angry

10:21

emails, but it's

10:24

like we're such big fans of

10:26

him. The vibes were very good.

10:29

We're very happy about

10:31

how this turned out. We thought it was cool.

10:34

We thought it had, you know, it's silly, but

10:36

we thought it had something to say about how like much

10:38

time we were spending on devices and all that.

10:41

And then also it's like, you know, you don't want to be wasteful,

10:43

but the computers were no longer working.

10:46

And it's like we've done a lot about recycling

10:48

and e-waste and so on and so forth. And it's

10:50

like, it's not good, but

10:51

it's also like,

10:53

I don't know what happened to the computers in the end. We

10:56

framed them actually, or not frame

10:58

them, but they were like in our office for

11:00

a while. They

11:02

became like art pieces, you know,

11:05

just like in the grand scheme of things, like relatively

11:09

harmless video. But it

11:12

was very mad, very, very

11:14

mad, like no longer friends with us mad.

11:18

And I don't know if that

11:20

relationship was ever mended, but

11:22

like we never made

11:25

any, well, we

11:28

had five shows for pilot week. One

11:32

was that. Another

11:34

one was this cable access

11:37

type channel called What's

11:40

the Deal With, I believe, or

11:43

whatever happened to or something like that. And

11:45

that was Kaylee Rogers. It was a good

11:48

fun series as well. That

11:50

was an editorial series turned into YouTube videos.

11:54

We did Greatest Moments in Hacking History,

11:56

which is the only one that anyone liked, which

11:58

was an animated version.

11:59

version of it

12:02

was like animated

12:04

video

12:05

of hackers talking

12:08

about their favorite hacks that they had ever

12:10

done. And those all went viral and were good.

12:12

Yeah. Except they were animated and animation

12:14

is like so time consuming.

12:17

Yeah. And expensive. So like

12:19

yet another.

12:21

And then there was two others.

12:23

I forget what one of them was, but

12:25

the other one, and I said I wanted to talk

12:28

about this, so I'm just going to talk about it. Maybe you have

12:30

it

12:30

stuff pulled up for it, but it

12:33

was this series called I will open anything, which

12:35

is was my series. I

12:39

did not know about this. No,

12:41

my idea. And

12:42

I was the star of it.

12:45

This isn't the shit express thing, is it?

12:48

Well it's so a yes

12:50

it is because here's the thing. I did

12:54

a bunch of articles where I would buy

12:56

weird things and have them mailed

12:58

to the office and then I would open them on

13:00

webcam video and upload

13:02

that video to my personal YouTube.

13:05

And those videos repeatedly

13:07

went kind of viral on my own YouTube.

13:10

And we're like, why don't we do it on the motherboard

13:12

YouTube and make it a little bit more like

13:14

an unboxing video, but we're unboxing weird

13:17

stuff. And

13:19

the first one was Fox urine

13:22

that we have on Amazon.

13:25

Can we watch it? Yeah, let's watch

13:27

it. I have not watched in a very long time.

13:29

All right. Baby

13:31

Jason, look at that.

13:42

You're so happy. Look at how happy you are.

13:45

You're so happy. I'm here with motherboard growth

13:47

team member Evan Rogers, and

13:49

we are going to open this box. It's

13:52

pretty rectangular and standard.

13:55

I wouldn't say that there's anything particularly

13:57

notable about this box other than the fact that it's

13:59

a box.

13:59

that it was packaged excellently. No

14:02

fragile signs. No, it doesn't

14:04

seem fragile at all. All right,

14:06

so something hard. That was

14:08

a great sound. Yeah, it feels like

14:11

it's taller than it is wide. Yeah.

14:15

Should we break into this thing? I

14:17

think we should. Okay, got

14:19

to do this with care. The first thing

14:21

I'm noticing is a smell

14:24

emanating from this box. That's

14:27

true. A very strong smell.

14:29

All right, let's see what we've got here. It's

14:32

a bottle. Wild

14:36

meat-fed red fox

14:38

urine. I can't possibly fathom

14:41

why you would, A, send this to

14:43

a tech website, and

14:45

B, what you would do with this. Deer

14:47

hunters use as a masking scent

14:50

by applying around your stand. Because

14:52

fox urinate frequently to mark

14:54

their territory, deer are accustomed to smelling

14:56

their urine, and are not alarmed

14:58

by his presence. So you can cover

15:01

your scent, and also send chill

15:04

vibes out to deer. Exactly.

15:05

They're like, oh, everything's fine.

15:08

Should we open this? The color

15:10

of it. All right. It's

15:13

green. It's

15:16

certainly like rotting eggs, like

15:19

very sulfur-y. Yeah, absolutely.

15:22

It's got a definite... It's

15:24

not unlike pee that you're familiar

15:26

with. I mean, it would be like the

15:29

putrid flesh of a rotting animal,

15:32

and then also like a sycamore tree.

15:35

If I were a hunter,

15:37

I would give this five dirty

15:40

hostel socks, out of a possible five

15:42

dirty hostel socks. But as a

15:45

tech blogger, zero.

15:49

Zero point zero out of five. Anything.

15:52

All units. Zero. What

15:54

about you? This is hurting my face.

16:00

to see if this stuff actually works. You

16:05

monster. Okay,

16:09

so let me talk about this. Oh,

16:11

gross. So

16:15

tell them what you're doing at the end of the video

16:17

for the people listening at home. Gone.

16:20

Now we wait. I'm just spraying it all

16:22

over Brooklyn. I don't know why I did that. It's

16:24

just like fucked up. It

16:27

already smells like

16:28

piss. Fox

16:31

urine smells way different than regular

16:33

pee though. That's the whole conceit.

16:36

It smells horrible. Okay.

16:39

So

16:41

I can see why people didn't like that video because

16:43

it's not very good or entertaining and

16:45

I wasn't very good on camera at the time.

16:49

But we'll

16:51

get into how this originally started.

16:53

But basically we decided to make this and

16:56

we had people on our team just send us weird

16:58

shit. Send me weird shit. And then we decided

17:01

that this was the grossest one, I guess. And

17:04

I opened it in the office

17:06

one day and I believe I had

17:09

like, I think multiple people went

17:11

home because it was too gross

17:13

and it was like hurting their eyes.

17:17

My personal feedback on this video

17:20

now with the

17:23

distance of time is that it's

17:26

way too overproduced. It's

17:28

a little slow. And also,

17:30

I don't

17:32

know, it doesn't have anything to do with tech really, which

17:34

is fine. It doesn't necessarily have to do anything

17:36

to do with tech. But the conceit of the show

17:38

was like, I'm going to open up weird stuff that you can

17:40

buy on the internet or that people show me. And

17:43

this was during peak

17:45

YouTube unboxing gadgets

17:47

where people were unboxing the

17:49

new iPhone and

17:52

making 45 minute videos of them,

17:54

which is of course still a genre, but

17:56

it was like gadget fucking

17:59

YouTube. like we're supposed

18:01

to like be making fun of that. And

18:03

I don't even know if that like came through necessarily.

18:07

It's giving like early buzzfeed a little

18:09

bit and

18:12

less gadget fucker

18:15

like, you know. Dirty,

18:16

yeah. So

18:18

people

18:18

didn't

18:21

like that video. But

18:25

I wanna talk about the first

18:27

one that I ever did, which is

18:29

on a, you know, my

18:32

MacBook webcam. In

18:35

the early days of Bitcoin, I

18:37

found this website on the,

18:39

I don't even think it was on the dark web. I think it was on

18:41

regular web,

18:43

web 2.0 called Shit Express. And

18:49

it was a website that allowed you to anonymously

18:51

send horseshit to anyone in

18:54

exchange for $10 in Bitcoin. And

19:00

I wanted to see if it worked. And it was during

19:02

that period of time where like

19:04

Bitcoin can be used to buy things like

19:07

currency can be exchanged for goods and services,

19:09

which is like not really even the case with Bitcoin

19:11

now. But at the time people were buying drugs with it all

19:13

the time and doing other stuff.

19:15

So I was like, I'm gonna buy this. I didn't have any

19:18

Bitcoin at the time. Some people on motherboard had

19:20

Bitcoin, but I knew that my roommate

19:22

had a bunch of Bitcoin.

19:24

And so I was like, hey, Pete,

19:26

like

19:27

I'm in a Venmo you $10 and you send me $10 of Bitcoin.

19:31

And he did.

19:32

And I bought the Bitcoin. I bought the shit

19:35

and I mailed it to myself to see if it

19:37

would like actually come. I mailed it to the office

19:39

and it came.

19:41

And then I reviewed the service.

19:44

Well, we have the video.

19:47

Let's do that. We like to watch the video. This

19:49

one's short. So yeah, let's do it. Hey

19:53

internet, this is Jason with motherboard.

19:56

We're here to do our first ever unboxing

19:58

video. We have a very.

19:59

cool new product

20:02

from the website Shit Express.

20:04

It looks like a wrap burger from McDonalds.

20:07

It is supposed to be horse

20:09

shit from Slovenia it

20:12

appears. I'm very nervous

20:14

because I'm very excited to see what is

20:16

in here.

20:17

Looks like we've got a address

20:20

to me. You can send me mail at that address

20:22

if you want. We've got a customs form

20:25

that says, sorry, it

20:28

says it's a Halloween gag gift. I don't

20:30

know if you can see that there but that's what it says. It

20:33

looks like it came from Slovenia. So

20:36

let's see what's in here. Does

20:42

it smell? I don't

20:44

smell anything yet. It seems like maybe

20:46

it's Tupperware or something.

20:50

Yes, it isn't Tupperware.

20:53

It's a very old package. It's

20:55

in some bubble wrap.

20:58

And here we go. It

21:02

is indeed shit, I believe. The

21:06

bottom of the box says it's horse manure,

21:08

contents 100% organic matter. Wow. Usage, manure

21:12

can be added directly to compost

21:15

or garden. Use it at least three

21:17

weeks before plantation which

21:19

I don't think that's the right use of that word.

21:22

Do not leave in a closed box. Well,

21:25

it's in this which is a closed box and

21:27

it's been a while. Up

21:30

top it says I received a horse shit

21:32

what now?

21:34

At first, think about yourself.

21:37

Someone sent it to you probably because you

21:39

hurt or insulted a person consciously

21:41

or unconsciously. And

21:43

it has a personalized message

21:46

right here that says I hate your

21:48

guts. That was

21:50

the message I wrote to myself. You

21:53

sent yourself shit and it said I hate your guts.

21:56

I did indeed do that. And this

21:58

is completely anonymous.

21:59

I think like 20 bucks

22:02

in Bitcoin so I

22:04

use Bitcoin to buy shit online. It

22:07

was my first ever purchased

22:10

using cryptocurrency I'm

22:13

going to open it now very

22:16

quickly and then probably throw it away Yeah

22:27

Hmm

22:29

that's poop would you like to smell it there? It

22:35

smells like a horse final Yeah,

22:39

yeah, I think that was a success

22:43

So once you buy your own or shit,

22:45

you can go to shit Express comm I

22:47

think was it expressed on the day

22:50

It took about two weeks, which is

22:52

not all that fast. So if you hate

22:55

someone a lot of Slovenia, that's good But

22:59

if it's yes in time go ahead

23:01

and and you know order it it

23:04

comes from Slovenia So, you know customs

23:06

takes a while But yeah, this

23:08

is a great new product and I think I think

23:11

a lot of people will will

23:12

want to order this sort of thing Okay,

23:18

so

23:20

Sorry, you go and then I have a question you

23:22

asked a question first Do

23:24

you know how many Bitcoin?

23:28

$10 $20 was then like how much? According

23:32

to chat $26,000 now

23:36

Okay, cool They answered

23:38

it for us according to chat. What that's how

23:40

much that's how much? Yeah,

23:43

that yeah that that that that Prank

23:46

would be worth $26,000 now So

23:53

Here's a few things that that's yes Lots

23:56

of interesting things about this video many

23:59

like there's a lot long history, long future

24:01

for Shid Express after this. So I wrote

24:03

an article, I embedded it in the article. The

24:06

article went pretty viral, a lot

24:08

of people read it. I think the YouTube video

24:10

has like 100,000 views or something like that.

24:14

The owner of Shid Express

24:16

wrote me a letter saying, thank

24:19

you so much for covering my product. Our

24:21

sales have shot through the roof. And

24:25

he embedded this video

24:27

on shidexpress.com at the top

24:30

of the website. So

24:33

there's that. There's the fact

24:35

that that $10 in Bitcoin was worth like 20,000,

24:38

or that $20 worth of Bitcoin was

24:40

worth like $20,000 several years later that

24:44

I will never get back and that my roommate

24:46

will never get back.

24:47

There's the fact that the amount

24:50

of Bitcoin that was left over

24:52

in my wallet, because I didn't have, I had like

24:54

a tiny fraction left over that

24:57

I was able to see, but I could not access

24:59

was worth like $800 that I've just lost. I

25:02

can't get into it.

25:04

And then there's the fact

25:06

that, first

25:09

of all, Shid Express still exists. This

25:11

was like eight years ago, something

25:13

like that, seven, eight years ago, it still exists.

25:16

It got hacked last year. And

25:19

all of the like senders were doxed.

25:23

Like all of

25:25

the anonymous shit senders,

25:28

like, I mean, a lot of people use fake names

25:30

and emails and stuff, but it's like their emails

25:32

were leaked which is really funny. And I emailed

25:35

the dude and I don't remember what he said,

25:37

but let me see if I can pull it up.

25:39

But yeah,

25:41

like Shid Express, like weirdly,

25:46

weirdly important in my life.

25:50

So info at shidexpress.com. Again,

25:55

welcome to YouTube. And then of course, Good

25:58

night. So the owner

26:00

of Peter, the CEO of Shit Express,

26:03

emailed me in December 2014 and he

26:05

said this, I'll drop

26:07

it in chat. He was like, by the way, I

26:10

wrote about you in my

26:11

blog. No, you can't drop links,

26:13

unfortunately. But if you send

26:15

it to me, I can. You said,

26:17

yeah. It's showing up for me. Well,

26:19

it's not showing up for the rest of us. Am I a shadow

26:21

band? Yeah, you're shadow band in

26:24

the chat. So just

26:26

DM it to me on Slack

26:28

and I'll put it in. Yeah, it just shows

26:31

you. It just shows the three little

26:33

dots. Yeah, it's

26:35

just like dot, dot, dot. So

26:38

it's continued a shadow band, Jason.

26:41

You're just a civilian now, buddy. In September

26:44

of 2022, like years later, I was like,

26:47

hey, dude,

26:48

heard you got hacked.

26:51

Can you tell me about it? And I meant to blog about this,

26:53

but I forgot. He

26:56

said, one, it's still popular. They're getting orders

26:58

every single day. To this

27:00

day, they're getting orders every day.

27:02

He said customers weren't really

27:04

affected by the leak.

27:06

He said, quote, we

27:08

don't possess the customer's information. It

27:10

all stays with the payment processor and crypto

27:13

transactions are 100% anonymous.

27:16

Not gonna,

27:17

I don't know if don't want to unpack that right now. And

27:20

then he said that since they originally

27:22

got hacked by SQL, a SQL

27:25

injection that other people have tried

27:27

to hack them as well. But that quote,

27:30

we just want to do business and have

27:32

fun,

27:33

which is

27:36

how I feel as well. That's

27:43

funny.

27:44

All right, several listeners want to pause there for a break.

27:46

We'll be right back after this.

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30:38

All right, cyber listeners, welcome back. Since

30:41

we're in kind of the controversy, but this

30:43

one's really minor, but it's always struck me as very

30:45

funny and very

30:48

prescient of us and very stupid

30:50

of the critique all

30:52

these years later.

30:54

Motherboard

30:56

was one of the first sites to

30:58

remove its comments section.

31:01

Were you here when that happened or was that like right before

31:03

you?

31:05

No, I was

31:07

here. Do you remember Penny

31:09

Arcade doing a comic where

31:12

they made fun of Motherboard? Yes,

31:15

but I don't remember the comic. Let's

31:19

pull

31:19

it up. Okay, well, we have it. Let's pull it up. This

31:23

is really, this is your life. So,

31:25

oh

31:27

wait, no, sorry, wrong. No, there it is.

31:29

Okay, let me zoom in a little bit. I

31:32

will use Netflix. That's Derek, I believe. Yeah, I think that's

31:34

supposed to be a characterization

31:36

of Derek.

31:38

I'll read it.

31:41

So I wanna, so we got rid

31:43

of the, you guys got rid of the comment section

31:45

like 2015 and I wanna kind

31:47

of talk about that in a second. But the

31:49

immediate reaction from Penny Arcade who

31:52

I guess was a fan,

31:53

maybe, and if you don't know what Penny Arcade

31:55

is, it's

31:58

a video gaming web comic.

31:59

kind of the most successful and popular one.

32:02

So here at Motherboard,

32:05

we're replacing our comments section with something better,

32:07

no comments section. What

32:09

we've learned is that a conversation doesn't need

32:11

two sides. We're providing other

32:13

ways to contact us, ways nobody

32:16

will know about and are much easier to ignore. In

32:18

the end, we just want to hear from you. That's why

32:20

we've made it impossible to speak. If

32:22

only there were some way you could all discuss

32:24

the topic in a convenient place, maybe

32:27

even, I don't know, directly below the article. Honestly,

32:29

I don't even know what to call something like that,

32:32

which is really funny

32:35

now, given what we've

32:37

all learned about each other and how

32:40

we all feel about comments sections

32:42

and Facebook and Twitter in general.

32:44

And I just, like, no

32:47

comic has aged more poorly. Well, I'm sure

32:49

there are. But that comic has aged pretty poorly.

32:52

And I just kind of wanted you

32:54

to talk about the

32:55

different, different era of the internet

32:57

and, like, why would you get

33:00

rid of a comment section? What was going on online

33:02

at the time? And Emily, I know you've got some context as

33:05

well for that.

33:09

So

33:13

I didn't make this decision, but I supported

33:15

it at the time. It was like I really wanted them to

33:17

be turned off because the comments were terrible.

33:21

I think that I might get some

33:23

specifics here wrong.

33:26

But at the time, we had DISCUS

33:28

comments, which is D-I-S-Q-U-S,

33:31

I believe, which is like a third party

33:33

plug-in

33:35

that went beneath each article. And

33:37

the conceit with DISCUS is

33:39

that you had a DISCUS account, and then

33:41

you could comment on any website

33:44

that had DISCUS comments. So it's like your account

33:46

on Motherboard would have been the same account that you would

33:48

have on, like, you

33:49

know, Politico or something.

33:53

And I believe you could leave comments

33:55

as a guest as well.

33:58

That said, DISCUS, please. This was

34:00

a fucking trash fire of a

34:04

piece of software.

34:05

I don't know if it still exists, but it's like up

34:08

right up there with like,

34:10

some like

34:12

expense reporting software,

34:14

concur another garbage fire piece of

34:17

software. In just

34:19

terms of like usability for one, I

34:21

think it loaded really slow.

34:23

It did. The

34:25

main thing is like one, it was full of spam, like

34:28

tons and tons and tons and tons of

34:30

spam. So it made the

34:32

articles look spammy, the website

34:34

looks spammy. Second of all,

34:36

people were just like dickheads

34:39

in the comments, they were really mean. And

34:41

it's like one thing for someone

34:44

to disagree with you or like point

34:47

out something wrong, but like we had

34:49

people who were like harassing women on staff,

34:51

we had people who were posting threats,

34:53

we had people who were just like

34:56

trolling us constantly and being assholes

34:58

in addition to tons and tons of spam.

35:01

And it's like, it also had really terrible

35:03

moderation tools. So it was really hard to

35:05

like delete these comments and stuff.

35:08

And it's like, Emily, I think you're gonna give like broader context

35:10

to how it sort of works. Like

35:13

internet wide, but eventually

35:15

it was like, look, like we can't moderate these.

35:17

And like 1% of them are useful in

35:19

any way, shape or form. And

35:23

so Derek

35:24

decided to get rid of them.

35:27

It was definitely like a really good decision at

35:29

the time. It made our lives a lot better. We

35:31

stopped getting harassment and stuff like that. And

35:33

we've replaced them with a letter to the editor

35:35

system where people were able to send

35:38

us emails. Like we opened up an email

35:40

thing and then we would write

35:42

responses to those emails. So we replaced

35:44

with like a mailbag thing.

35:46

I think in retrospect,

35:48

no issues. Yeah,

35:53

we've got all of our old letters to the editor

35:55

sections that

35:58

we used to do.

35:59

Yeah.

35:59

The issue is people stopped

36:02

sending them after a while, even though we

36:04

were soliciting them. It

36:06

was really fun for a few months, and

36:08

then people stopped sending them.

36:10

Two, a lot of other places got rid of comments

36:13

also. And then three,

36:15

and it's like this is old internet,

36:18

but not having

36:21

comments. It

36:28

was the right decision at the time. Yeah,

36:30

absolutely. Having comments made it kind of difficult

36:33

for us to build a community.

36:36

And we didn't have Twitch at the time.

36:38

It's nice to be on Twitch and be able to talk

36:40

directly to readers. And some people are asking

36:42

questions that I will try to answer at some point, but

36:45

it's like,

36:47

it would have been nice to have a functional comment

36:49

section where people could get to know us and

36:51

we could get to know the readers. And that's

36:54

a very good model that can lead

36:56

to subscriptions and

36:59

other sorts of community building

37:01

and monetization and stuff. And it's like

37:03

New Media has had a really hard time

37:06

making

37:06

ends meet. It would have been nice to have

37:09

a functioning community. But at

37:11

that time, it was impossible to build

37:13

one through Discus because Discus was a trash

37:15

fire.

37:17

Anyways, Emily. Yeah,

37:19

so I want to, there are a couple of different

37:21

angles that I want to talk about this from. One,

37:23

I'll start with a comment from the

37:26

slow knife who says spam and

37:28

reactionary hate is hard. That's

37:30

a gif of a cat. So I don't know what word that's supposed

37:33

to be. It's hard to, I

37:35

assume, watch constantly

37:37

without, consistently without paying social

37:40

media folk. And that's like exhausting. And

37:42

as a social media editor, yes. A

37:45

lot of what people were

37:47

talking about when social media editors

37:48

started becoming a thing, which

37:55

I would say is like around in and

37:57

around that time, maybe a little bit earlier when.

37:59

you know, media companies started taking social

38:02

more seriously. Hard to clean.

38:04

Thank you. Thank you.

38:06

It

38:10

becomes a question of, okay, so what is

38:12

the scope of a job like this? Is

38:15

a job managing community? Is a job

38:17

making content to put on social? Is a

38:20

job a little bit of both?

38:21

And a lot of people have different responses

38:24

to those questions, but my feeling is that those are two very

38:26

different skill sets.

38:28

And, you know, especially

38:31

we've, you know, lived through an era where

38:34

we've seen, and this is taking it to an

38:36

extreme, but seeing what kind of content moderation

38:38

has to happen on a social

38:41

network like Facebook and who ends up being responsible

38:43

for doing a lot of that content moderation,

38:46

which ends up being

38:47

like people who are underpaid, typically

38:50

overseas and are

38:52

having to watch and read and

38:55

see horrific things so

38:57

that we ideally is like regular

38:59

users of a website won't have to, but

39:01

it ends up leading to a lot of trauma for them and

39:04

they are not,

39:05

you know,

39:06

they're not treated with the

39:08

kind of care that a job

39:10

like that needs to have.

39:14

And so that actually ended up being

39:16

a big problem for Jezebel,

39:19

which is under the geo media

39:21

slash GMG slash Gawker media,

39:24

whatever you want to call it, umbrella of websites

39:26

where this actually preceded the

39:30

motherboard comment section turning off, which if we

39:32

could just, there's an article that I want to just pull up

39:34

real fast. And

39:37

it's called, we have a

39:39

rape gift problem and Gawker media won't do

39:41

anything about it. And this

39:44

is basically, so if you're familiar,

39:47

Gawker and whatever

39:50

geo media uses this, a

39:52

CMS that they made themselves called

39:54

Kindra, which has a comment system like

39:57

within, like that

39:59

they built.

39:59

themselves.

40:02

And so it's

40:04

like always really been a big like, place

40:07

for people to comment. There's a lot of like

40:09

people have been there since like, I don't know, 2010, maybe earlier.

40:15

And used to be able to put

40:17

gifts and they're basically used to be just be like

40:19

a wild wild west of things

40:21

within that comment section, one

40:23

of them being rape gifts, especially on Jezebel, which

40:25

is the feminist sub brand

40:28

there. And yeah,

40:30

Gawker didn't do anything about it.

40:32

They didn't take the people there seriously

40:35

when this was raised as a problem. And

40:39

this actually ended up

40:41

leading to the formation of the first

40:43

digital media union. This is one

40:45

of the main issues that led

40:47

to the creation of the Gawker union,

40:50

which there's a bit

40:52

of there's a bit of

40:54

like contesting between if it was vice or if it

40:56

was Gawker, that was the first to unionize. But

40:59

it was definitely Gawker. It was Gawker.

41:01

But yeah,

41:04

so the comment section

41:07

and like how readers

41:10

interact with the website

41:12

and with writers ended up becoming

41:15

a huge issue and a huge,

41:17

you know, I'm

41:20

trying to look for the words right now, but it's not

41:22

coming to me, but it became like a huge workplace

41:24

safety issue. And

41:27

no one needs to be processing that

41:30

kind of visual every

41:32

day just as part of their job,

41:35

especially if their job is like reporting

41:37

on,

41:38

you know, feminist issues

41:40

and politics and this kind of thing. And then you

41:43

know, every day, at the bottom

41:45

of that article, there's going to be rape rape

41:48

gifts and rape threats. And

41:51

there's no like you can turn that off. Like there's so many

41:53

other options, right? Yeah.

41:55

So to have someone just their

41:57

ways. Sorry, go ahead. No,

42:00

no, just to have management done, have absolutely

42:02

no movement on that. It's pretty

42:05

wild. Sorry.

42:08

Gust was almost about to walk over. So many, there

42:10

are, there are a lot of other options, but

42:13

like this,

42:15

it's, it's terrible, but the

42:17

technology was worse than it's

42:20

like the moderation was worse.

42:22

The commenting platforms are worse.

42:25

There were not as many different options. It's

42:27

like

42:28

Gawker and Jezebel were using Kinjo, which was their

42:30

own in-house thing. So it's like, they have no one but

42:32

themselves to blame. It's like they

42:35

needed to build in the different things, but

42:37

it's like, unless that we were

42:39

going to build our own bespoke commenting

42:41

platform, which was like not really a

42:43

solved problem at that point, it was basically

42:45

like discus and discus was terrible.

42:48

And

42:48

there was some project called like coral project

42:50

that was trying to do comments. And it's like,

42:52

I don't even know how that turned out. It's

42:55

like, you know, there's a lot of websites

42:57

that have comments now or that are bringing back comments

43:00

or have comments only for page subscribers

43:02

or whatever. But, uh, at the time

43:04

there

43:05

were not a lot of paywalled

43:08

websites. And so the idea

43:10

that it's like, let's make people pay to comment. Like

43:12

that wasn't really a thing.

43:14

Um, maybe the New York

43:16

times had a paywall then, but

43:18

I don't even think they had a paywall at this point.

43:21

Um, the extent that it is now. Right.

43:24

So it was kind of just like,

43:27

uh, discus was a trash fire. Kinda

43:29

was not better. And it's like the people who were forced

43:31

to deal with it were the writers often.

43:34

It's not like, you know,

43:36

vice didn't have content

43:38

moderators. Um,

43:41

and yeah, the, on the, on the union

43:44

point, uh, Gawker definitely unionized

43:46

first. Vice may have had

43:48

the first contract

43:50

like signed possibly, but I'm not

43:52

even sure about that,

43:53

but I know this because I was on the organizing

43:56

committee. Like I helped

43:57

organize the vice union originally and

43:59

we were. inspired by the Gawker folks

44:02

who had already been through the process.

44:04

And that was very cool and inspiring

44:07

for us and the unionization process.

44:09

I know that both of you have been very involved in the

44:12

union over the years, but

44:14

that was one of my favorite parts of working

44:16

here as well was going

44:19

through that process. It was very cool. Yeah.

44:23

Yeah, I think I was trying

44:25

to remember because I remember that there was one

44:27

timing discrepancy and I wasn't sure if it

44:29

was ratifying the first contract

44:32

or announcing unionization. So thank you

44:34

for the fact check on that.

44:36

Just

44:38

don't want to take credit, you know, they

44:40

were good, but not that you were. Hamilton

44:42

Nolan going to appear at your house

44:44

knocking on the floor. Yeah.

44:52

Did you ever find out what

44:54

those mystery seeds were? My

45:02

theory is that the mystery seeds were just seeds

45:04

that people ordered during the pandemic and

45:06

that came way later and

45:08

that

45:10

they had forgotten they ordered for

45:12

people who don't know. Yeah.

45:16

Sorry, we're getting into just now. It's

45:19

potpourri time. Yeah. We're

45:21

getting into, yeah, it is very much the

45:23

potpourri. This is a potpourri hour. So

45:26

these are some seeds. Tell us about these

45:29

seeds, Jason.

45:30

Yeah. In like summer 2020,

45:33

there was this panic where

45:36

all these people were getting seeds in the mail from

45:38

China, like seeds to plant in

45:40

the

45:41

ground and people were

45:44

freaking out thinking it was some like Chinese

45:46

scythe op more or less. But that was basically

45:49

how it was pitched in the media. So

45:52

I filed a bunch of Freedom of Information

45:54

Act requests because different

45:57

departments of agriculture for each state

45:59

asked.

45:59

people to write

46:02

in if they had received these mystery seeds.

46:05

I got thousands and thousands of records

46:07

of people complaining to

46:09

their state departments of agriculture

46:11

like, hey, I got these seeds, I'm

46:14

being attacked, et cetera, by China.

46:16

That's what a lot of the vibe of these were.

46:19

I got emails,

46:22

voicemail recordings, photos,

46:24

videos, all of the above. It

46:27

turns out that a lot of the complaints

46:30

were like, I ordered

46:32

these seeds from China,

46:35

and then they came in the mail, and

46:37

now I'm scared. Can

46:40

I read one of these that's in the article?

46:43

Okay, so about a month ago, I did receive

46:46

seeds from China, I guess China because it looks

46:48

like Chinese writing. I thought, oh cool,

46:50

maybe Burgess Seeds or one of the seed companies sent

46:52

me some seeds. And like

46:55

a dumbass, I planted them not knowing that there was a

46:57

problem. A woman in New Mexico said

46:59

in a voicemail, left with the state's Department

47:01

of Agriculture in late July of 2020. And

47:05

now I've been battling this for a couple

47:07

of weeks. Now where I planted them, and

47:09

I remember where I planted them, everything that's in the

47:11

garden where I planted them are having a hard time

47:14

and are starting to die. I really don't

47:16

know what to do at this point. So could someone call

47:18

me back and give me a little bit of direction about this?

47:21

I know I'm a dumbass.

47:22

It's

47:24

beautiful. It's so beautiful.

47:27

It reminds me very much too of, I don't know if you,

47:29

I assume both of you remember this where it was like Honey Nut

47:32

Cheerios was sending out like wildflower

47:34

seed packets a number of years ago, being

47:37

like help honeybees. And then

47:39

a bunch of biologists were like,

47:41

no, that's not what this

47:43

is doing. You're introducing like invasive plant

47:46

species where they aren't necessarily

47:48

supposed to be growing, which is not going to

47:50

be good for the bees.

47:52

Yeah, that was a really good

47:54

one. The Honey Nut Cheerios one. The

47:58

thing that I really liked about this story. It was

48:00

just like, it was

48:03

parks and rec, but real life. We

48:08

have a rich tapestry of

48:10

people in the United States of varying

48:13

degrees of common sense.

48:19

I don't mean this to be mean at all, but

48:21

it's going to sound mean. People

48:24

are like, I ordered these seeds and they came and

48:26

now I'm terrified. I personally

48:28

got them here. And then

48:30

other people were like, oh my God, I got these seeds.

48:32

I was so scared. And then I ate them. People

48:34

were like, I ate the seeds. I planted

48:37

the seeds. I burned the seeds.

48:39

I launched the seeds into space. People

48:42

were just like,

48:44

get these Chinese seeds away from

48:46

me. They were just really off

48:48

the rails. And I'm just like, what is it?

48:50

If I had gotten the seeds or whatever, I would have

48:53

probably put them in the trash and never thought about

48:55

them ever again. Or I would have just put them

48:57

in a closet or whatever.

49:00

We love the good panic. If

49:03

I had ordered them, I would have been like, oh, I got

49:05

the thing that I ordered on the internet. I'm

49:07

glad that it came. I love the

49:10

people who ate the seeds. Yeah,

49:13

that's super fun. I

49:15

guess there's at the front here,

49:18

this looks like pumpkin seeds or some sort of squash

49:20

seeds. I

49:23

would never think to go to the garden

49:25

center, buy a thing of pumpkin seeds

49:27

and roast them myself and be like, wow,

49:30

pumpkin

49:30

seeds. Or I can eat them raw

49:32

because I assume if someone's going to be like, I ate the

49:35

seeds, I'm picturing it fully

49:37

just like undid the Ziploc and

49:39

just threw it back. Just

49:41

like, yeah,

49:42

it's fiber. You

49:44

got to put them in a little bit of oil and some salt.

49:47

A little bit of salt. Yeah. I

49:49

really want to get the full seed

49:52

experience. Exactly.

49:56

So I'm in no rush at all. I

49:58

don't know what. I have a more plant, like,

50:01

am I gonna get peppered with more questions? Or am I?

50:04

We've literally, I think we've been through,

50:07

it's been over a little over two hours. We've

50:09

been through, I think the big things that

50:13

we wanna talk to you about. We have like, we

50:15

have a whole. We have

50:17

two more pieces

50:19

that are probably worth talking about

50:22

that are just like random. Would love to talk

50:24

a little bit about right to repair.

50:26

Are you saying that you wanna leave us Jason? Is that what

50:28

I'm hearing? I'm not saying

50:31

I wanna leave you. I'm saying that I don't,

50:35

I'm saying that I get very self-conscious

50:37

when I start talking about myself and I like

50:39

talking about myself, but I also don't

50:42

know when it becomes boring. And

50:44

so I don't know how

50:46

much of it is y'all being polite and

50:48

how much of it is like,

50:51

dear God, get me out of here.

50:54

But if you're having fun, I'm having

50:56

fun. I'm happy to keep going. I

50:58

have nothing to do today. I think

51:00

we're. Yeah, beat master has figured out

51:02

our ploy, which is the trick is to make the stream

51:04

last forever so that Jason can never leave.

51:06

Okay. Yeah.

51:09

That's very cute. Thank you. I

51:13

do have a couple more, I

51:15

do have a couple more things I do wanna ask you about before

51:18

we kick you out.

51:20

Someone just

51:22

asked about my exit interview, which I did

51:25

on Wednesday.

51:26

It was fun and a little cathartic,

51:28

but also I'm not

51:30

mad.

51:36

It's like, Vice has been very good to me. I've

51:39

gotten to do a lot of stuff here and

51:44

I'll give this speech at the end, but basically

51:46

it's just like, I've been here for a very long time. So

51:49

it's like, time to do, time to get

51:51

out of here. Not because

51:53

of anything other than just like, 10 years

51:57

is a long time in this industry and

51:59

this company.

51:59

me, which

52:01

we can go back to later. So ask your

52:03

question, Matt.

52:04

This

52:07

is weird. This is just like we were going through your stories

52:10

and I saw this and it was just like, what the fuck I

52:12

what, uh,

52:13

what is it like to go bowling with

52:16

somebody that has a Bola?

52:19

What was, what was, what was the deal

52:21

with this? This

52:24

is why vice is great. It's like, you can write about

52:27

anything. Just some stuff that happens

52:29

to me, things I see on the internet,

52:31

et cetera. So there

52:34

was an, I was in a bowling league in

52:36

Brooklyn when I moved

52:38

there. In the Bola league? Yes.

52:40

I'd never heard the joke.

52:44

So if anyone remembers like the Ebola

52:46

panic of 2014 or 2013, something

52:50

like that, it's like, there's this guy, Craig

52:52

Spencer, who like is super,

52:55

super famous now for his COVID

52:57

stuff. Um, because he's like

53:00

a doctor and a very

53:03

good one seemingly. Uh, but

53:05

he was fighting Ebola in, I

53:09

don't know where he was. He was in West Africa

53:12

obviously, but I don't remember the specific country

53:14

at this point.

53:15

Yeah. Uh, and he came back

53:17

and he tested positive for

53:19

Ebola. And

53:20

that was during a period where everyone

53:22

was like really scared of

53:25

Ebola coming to the United States. I

53:27

believe that the New York case was the first

53:30

one. And then there was like one in Texas

53:32

maybe. And everyone freaked

53:34

the fuck out like really bad.

53:36

Like everyone was like, Oh my God, this is

53:39

crazy. Um,

53:41

and it turned out that

53:44

he didn't test positive for Ebola

53:46

until after he had been back

53:49

in New York for a day or two. And the

53:51

night before he tested positive, he had gone bowling

53:53

at the bowling alley that I

53:56

was in my bowling league at in

53:59

Brooklyn called the gutter. And

54:01

so everyone I went bowling with

54:04

was like, uh, oh, like, do we have a

54:06

bowler? And

54:09

I don't know. So there's

54:12

two bowling alleys right next to each other in Williamsburg

54:14

and Brooklyn. There's Brooklyn bowl and

54:16

there's the gutter. The gutter is

54:18

way better. Fantastic

54:21

place. Very dingy, like

54:24

old bowling alley. They imported

54:26

their lanes from Ohio, I believe. In

54:30

any case,

54:32

our office is nearby or was nearby

54:34

at the time, still is close. So

54:36

the next day I walked over because

54:38

it hadn't been reported

54:41

which Brooklyn bowling alley

54:43

this happened at. But

54:47

Brooklyn bowl was open and

54:49

the gutter had power washers everywhere.

54:52

There's just people blasting

54:55

it with power washers. And

54:57

I was like, okay, I think

54:59

he was at the gutter last night. There's people in

55:01

hazmat suits blasting

55:03

the doors of this place and

55:06

it's closed.

55:08

I just wrote a piece of what

55:10

this was like. And it's like Ebola

55:13

is transmitted via bodily fluids.

55:15

And I knew that at the time, of course.

55:18

And it's like I wasn't bleeding on

55:20

anyone or didn't have any open wounds at

55:22

the bowling alley. But at the same time, bowling

55:25

alley where you're drinking a bunch of beers

55:27

is not

55:29

the most hygienic of places. You're

55:31

sticking fingers and ball and

55:33

stuff. So I think that this article, I don't remember

55:35

who's good or not, but

55:39

I don't remember if it's a good article. I do remember I

55:41

wrote it that night,

55:44

so that I could get out. But I

55:48

was like, oh yeah, all my friends are freaking out. So I was

55:50

like, here's what it's like for everyone to make

55:52

the Ebola joke.

55:59

And Dr. Craig Spencer ended

56:02

up being fine, which is good. And

56:04

now

56:05

he's famous.

56:09

So that's good too. All

56:12

right, I think we're gonna start

56:14

winding up. But before

56:16

we go, you had talked to the beginning about

56:20

how one of the things you're most proud of is the right

56:22

to repair issue.

56:24

And I'm wondering if you can walk me through, I

56:27

know we've talked about some of the stories, but can

56:29

you talk about your history with iFixit

56:31

and why that issue became important

56:34

to you and what it is and kind of where

56:36

we are now. Because where we are now is very different

56:39

from where we are when you started reporting on it, right?

56:43

Yeah. So

56:48

back when I worked at US News and World Report, like

56:50

I mentioned earlier, I went to a

56:53

STEM education conference that we

56:55

threw in Dallas, Texas.

56:58

And it was the first time I ever traveled for

57:01

work, I think. I was like 21, I was 21.

57:06

I was not 20 for

57:08

reasons that are about to become clear. And

57:10

we went to a karaoke bar

57:13

after this conference and I got

57:15

pretty drunk.

57:16

All was fine.

57:18

But when I got back to my hotel, I was watching,

57:21

I believe, the Chappelle show

57:23

and like fell asleep while

57:25

I was watching that. And the next

57:28

morning I woke up and I had kicked my laptop

57:30

off the bed and it landed on a chair

57:33

and the LCD screen of my

57:35

MacBook

57:37

busted and had like these crazy

57:39

rainbows on it and stuff.

57:41

And I was an intern making, I believe,

57:44

$8 an hour or something. And this was like a $1,200 computer.

57:48

And I was like, uh-oh, not good, not

57:50

good. They didn't give me a computer.

57:52

They gave me like a desktop

57:54

computer for use to office,

57:56

but that was my personal laptop.

57:59

I was like, I took it to the Apple store. They're

58:02

like, it's going to be $1,000. I took it to some other

58:05

place and they're like, it's going to be like $800.

58:06

And I was

58:09

like, okay, I can't afford that. That's very bad.

58:11

And I just threw

58:13

a whim, went on eBay, I think.

58:16

And I found an LCD screen

58:18

that was $50. And

58:22

I bought it.

58:24

And I was like, okay,

58:26

we'll see. At least I can try this. And

58:30

it came to my house

58:32

and I found this website called iFixit

58:34

that had detailed instructions of how

58:36

to replace the LCD screen on a MacBook Pro

58:39

or MacBook Air or whatever it was. I think it was a MacBook

58:41

Pro.

58:42

And

58:45

I believe it took me like 10

58:49

hours because I didn't have any

58:51

of the tools. There's

58:55

a lot of tools that you can use to

58:57

do this more easily, but I used an Exacto

58:59

knife and a

59:01

chef's knife that I found in

59:03

my kitchen to pry

59:05

the screen off,

59:08

which you should not do. Flathead

59:12

screwdriver. And I just was fucking

59:15

with this thing. And I was pulling cords

59:17

out from the motherboard and I was just

59:19

like, this is not going to work.

59:21

There's no way this is going to work.

59:24

And I managed to finally

59:26

get it all put back together. And

59:29

I hit the power button and it turned on

59:31

and it was fine. And I used that computer

59:34

for another five years. And

59:36

I'm like, well, that took a long time and it was

59:38

kind of hard, but I just

59:40

saved $1,000. And

59:44

so that got me into this world where I was

59:46

like, oh, I didn't even know you could fix stuff. Like

59:49

maybe I should learn what this is.

59:52

So I went to this conference

59:54

called the

59:57

Electronic Reuse Conference, I

59:59

believe it's called.

59:59

called ERC. It was in

1:00:03

New Orleans that year. They

1:00:04

still do it. They're doing it in two weeks.

1:00:08

I think in Tampa or somewhere super

1:00:10

cool like that. I

1:00:13

met with Kyle Weems, who's CEO of iFixit,

1:00:15

and he told me about his company and his

1:00:18

origin story and how he got

1:00:20

into it in a semi-similar way

1:00:22

where he was upgrading RAM

1:00:24

and growing up and blah, blah, blah. His

1:00:27

mission was to help everyone fix everything.

1:00:29

I just thought it was very cool because we

1:00:33

look at our technologies

1:00:35

like black boxes, I think.

1:00:38

My dad used to fix everything around the house, still

1:00:40

does. I never learned

1:00:42

how to

1:00:44

do a lot of that stuff just because I was like, oh, he'll

1:00:46

do it. He taught me some stuff.

1:00:51

There weren't a lot of people writing about it or thinking

1:00:53

about it. I wrote a big story about iFixit

1:00:55

and this conference. Since then,

1:00:57

I've

1:00:59

just covered this issue. The issue

1:01:01

is

1:01:02

that

1:01:04

electronics manufacturers don't want you to

1:01:06

be able to fix your things because if

1:01:09

they have a repair monopoly on fixing

1:01:12

an iPhone or whatever, they're making millions

1:01:14

and millions of dollars. We've

1:01:16

seen it with medical equipment. We've seen it with

1:01:18

John Deere tractors. We've seen it with kitchen

1:01:21

appliances. We've seen it with laptops

1:01:23

and phones. The thing

1:01:26

that I always

1:01:29

used to tell people is if you

1:01:31

crack your phone screen, this

1:01:34

was years ago, it was iPhone 6 or 5

1:01:36

or whatever, probably 5.

1:01:38

If you crack your phone screen, the

1:01:40

two screws on the bottom of an iPhone,

1:01:43

which you can see here,

1:01:45

the bottom of the iPhone here, those

1:01:47

are not normal screws. They're

1:01:49

pentalobe screws. They have a star

1:01:51

shape. It's more

1:01:54

common now, but

1:01:57

at the time, you couldn't buy

1:01:59

that. that screwdriver anywhere.

1:02:04

And I fixed it so that screwdriver and

1:02:07

like Apple did that so that people wouldn't like open

1:02:09

up their phone, you know, and they made it that same

1:02:11

screw on the bottom of the MacBooks and so on

1:02:13

and so forth. And it's like, you

1:02:15

could find it, but it's not like something you'd

1:02:17

have lying around your house. And so I

1:02:19

wrote a lot about like that screw and that move

1:02:22

to like make it harder to do this. And

1:02:24

I don't know the like force iPhone upgrade, not

1:02:27

forced, but like the pay as you go sort

1:02:29

of thing and just written a lot about like how

1:02:31

you don't really own the things that you buy anymore.

1:02:34

They're all on subscription plans or, you

1:02:36

know, you there have DRM,

1:02:39

which like won't let you upgrade

1:02:41

them or,

1:02:42

you know, you get software locked out.

1:02:45

So I've written a bunch of stories about this over the years.

1:02:48

We made a series called State of Repair

1:02:50

where we did the tractor hacking one.

1:02:53

Like we found these

1:02:56

farmers who were downloading John

1:02:58

Deere firmware off Pirate Bay and

1:03:00

flashing it to their tractors

1:03:03

using this cable

1:03:06

that they bought on this weird forum

1:03:08

that I went on to, which was cool. And

1:03:12

the reason I'm so proud of it is one, I think

1:03:14

it's an important issue. I think it's cool. I

1:03:16

think it's like,

1:03:18

you know, we're able to

1:03:21

demystify how a lot of this stuff works

1:03:23

because a

1:03:25

lot of

1:03:26

electronics are still just Lego blocks. They're

1:03:29

like small, but and the cords are

1:03:31

small and the chips are small, but they just snap

1:03:33

together. It's like you can do it.

1:03:35

It's not that hard.

1:03:39

But I'm so proud of the work because at the

1:03:41

time I believe there

1:03:43

was like

1:03:45

one state that I was kind of considering

1:03:47

a law that would make it

1:03:49

like a right to repair law where

1:03:53

the manufacturers would have to sell the

1:03:56

parts, the tools and

1:03:59

give out their

1:03:59

repair guides to the public.

1:04:02

And now a few years

1:04:04

later, we have multiple

1:04:06

states that have passed legislation like

1:04:08

Colorado passed legislation recently,

1:04:11

New York passed legislation that was kind of watered

1:04:14

down, but they passed it nonetheless.

1:04:16

Against like,

1:04:19

tons and tons of lobbying from

1:04:21

the electronics manufacturers.

1:04:24

And we've seen companies like Apple and Microsoft

1:04:26

soften their policies. We've

1:04:29

seen right to repair legislation

1:04:32

get considered in like dozens

1:04:34

and dozens of states. Joe

1:04:38

Biden issued an executive order and cited

1:04:40

our reporting, which is cool.

1:04:42

And so I'm proud of it because I feel like

1:04:45

more than anything else that I personally

1:04:47

have worked on, like other people motherboard

1:04:49

have done things that are probably more impactful,

1:04:52

but anything that I have like written myself,

1:04:55

I think it's had probably the most impact. So

1:04:58

I'm very

1:05:00

proud of that. Jason,

1:05:04

final thoughts, any dirt you

1:05:06

want to dish on us as you're

1:05:08

going out the door? Yeah, I'm gonna keep

1:05:10

talking a little bit longer. One other

1:05:13

right to repair thing is there's a sticker on

1:05:15

the bottom of a lot of electronics that say warranty

1:05:18

void if removed. And I wrote an

1:05:20

article about how that's illegal. So

1:05:23

if you ever see a thing that

1:05:25

says warranty void if removed, that's

1:05:27

bullshit.

1:05:28

And to

1:05:30

the FTC issued a bunch of fines about it and

1:05:32

said it's illegal. And that was definitely like

1:05:34

our reporting, which is cool. And Matt, you've done tons

1:05:37

of great right to repair reporting as well,

1:05:39

which I think I like

1:05:41

forced upon you at first and then you kind

1:05:43

of took it from there. But there's

1:05:46

that. I know we've been on for

1:05:48

a very long time. I'm going to talk for another 10

1:05:51

minutes straight and then we can be done. People

1:05:55

ask for dirt about you too.

1:05:57

I don't have a lot of dirt. about

1:06:00

you two. You're

1:06:02

both wonderful people. You're

1:06:05

both very, very good at what you do. You're

1:06:08

both easygoing in a way that's made

1:06:10

my life very easy because

1:06:13

this has been a hard place to work.

1:06:16

And you've gone through

1:06:19

it while still doing

1:06:21

very powerful and good work

1:06:23

generally with a smile and a sense of humor,

1:06:27

which I think is very important and which

1:06:29

I've also tried to bring because it's like

1:06:31

we have pretty cool jobs for

1:06:35

the most part. And you've done

1:06:37

very, very, very, very, very good work and

1:06:39

I'm proud of both of you.

1:06:41

That said, Dish about

1:06:43

Matt, he goes to Chick-fil-A

1:06:46

like way too much. Like Chick-fil-A

1:06:49

perhaps.

1:06:52

Every Friday I'm just like, Matt, you're

1:06:54

going to Chick-fil-A and he's like, I'm already

1:06:56

there. I'm not sure you're thinking

1:06:58

about it right

1:06:59

now. He's

1:07:02

probably going right after we log off,

1:07:06

which I believe you call it murder chicken

1:07:09

or something like this. Shame chicken.

1:07:12

You're not proud. Shame chicken is what I call it. You're

1:07:14

not proud of this, which it's okay. It's

1:07:18

okay, I'll forgive you for

1:07:20

going there. But there's that.

1:07:24

Emily, I really don't think I have

1:07:26

any embarrassing facts. I

1:07:29

would say that Emily is the ringleader

1:07:32

of Motherboard's Coffee Crew,

1:07:35

which is a Slack channel that we have

1:07:37

for when we have had

1:07:40

way too much coffee and

1:07:41

our

1:07:43

jittery, which I'm

1:07:46

going to have coffee right after this again.

1:07:49

And then post there. Emily

1:07:52

is a huge Swifty, but in a cool way. And

1:07:55

I'm a Swifty too, with Chloe, who

1:07:59

left us recently. and Sam Cole.

1:08:04

I don't think that I have like dirt though.

1:08:06

You're like way too obsessed with

1:08:10

internet celebrities that I've never heard

1:08:12

of. I will say that like deep

1:08:14

in the lore, like really deep in the lore.

1:08:18

That's true.

1:08:20

But

1:08:24

yeah, don't have a bad word to say

1:08:26

about either of you. I don't

1:08:28

think any of you have ever fucked up in

1:08:30

such a way that it's been like a problem

1:08:33

for me, which is good. Thank

1:08:35

you for making my life easy.

1:08:39

Maybe you have, but I've forgotten

1:08:41

at this point and forgiven. We won't break

1:08:43

it up then.

1:08:47

Math files with a lot of typos,

1:08:49

but that's fine. Not my problem.

1:08:55

I got to, you know, we're writing a lot.

1:08:58

It's okay. That's what editors are for

1:09:00

Jason. Yeah. I know he's keeping me on

1:09:02

my toes. That is

1:09:04

consistently like, you know,

1:09:06

this is consistent. It's consistently

1:09:08

like one of the pieces of feedback in the, in like

1:09:11

the yearlies is like, you got

1:09:13

to clean up the copy a little bit.

1:09:16

Oh, I apologize. So I'll just be like

1:09:18

missing words sometimes. And I'm just like,

1:09:21

I'm not sure what is supposed to be here,

1:09:23

but he clearly just kept going, which

1:09:26

is fine. Yeah. Yeah.

1:09:29

So that's you guys. And

1:09:32

I know I've been talking for a very long time, but I'll

1:09:34

just give my farewell here. Thank

1:09:38

you to everyone who

1:09:40

has ever watched anything that we've

1:09:42

done or read our website

1:09:45

or supported us or tweeted about us or

1:09:48

watch this or told your friends about

1:09:50

us. I'm very, very, very,

1:09:52

very, very, very, very thankful. I

1:09:58

don't know how I ended up.

1:09:59

up here, really. I don't

1:10:02

know, like,

1:10:04

very lucky, because there's

1:10:06

not a lot of jobs like this in journalism

1:10:09

and in the world,

1:10:10

where I got like the creativity

1:10:13

to do what I wanted to do

1:10:15

and to hire people who care about the things

1:10:18

that I care about and who are

1:10:21

so passionate and talented

1:10:24

and good people. I

1:10:27

don't think that we've had any shitheads at

1:10:29

motherboard, like people genuinely

1:10:33

like each other and are nice to each other and

1:10:35

are good at their jobs and are nice

1:10:37

to be around. And that's very rare and

1:10:40

very nice. Also,

1:10:41

there's a

1:10:44

lot, a lot,

1:10:46

a lot of people behind the scenes, advice

1:10:49

who don't show up on any of

1:10:51

these Twitch streams or

1:10:55

don't have buy lines or don't

1:10:58

show up on YouTube who

1:11:01

have helped us do what we've done for

1:11:03

so long, which

1:11:05

I cannot even begin to name, but there's

1:11:08

lawyers and there's salespeople and there's

1:11:10

artists and there's, I don't know,

1:11:12

just like a bunch of people who make the company,

1:11:17

make it possible for us to

1:11:19

do what we do. That

1:11:22

said, it's like

1:11:24

obviously not perfect. It's not been perfect,

1:11:27

which I won't go into detail on,

1:11:29

but it's like it's

1:11:31

a complicated and big company

1:11:33

that has problems and has had problems.

1:11:36

And I think

1:11:38

that they'll get figured out at some point.

1:11:40

And I hope that people

1:11:42

get to keep doing the good work that they've

1:11:45

always done. I think

1:11:48

that they'll get back to that at some point.

1:11:51

But this is just to say

1:11:53

I'm very thankful and very happy. I have

1:11:56

no regrets. I'm very proud of what we've

1:11:58

done. I'm not saying

1:11:59

that. sad to be leaving, as

1:12:01

in just like I'm at peace with it. Please

1:12:04

everyone keep supporting motherboard.

1:12:06

It's time for me to do something else. You'll

1:12:11

find out what that is at some later juncture,

1:12:13

but I'm taking a minute, a beat.

1:12:16

I will also figure out what it is. But

1:12:20

anyways, I'm not gonna be gone forever. Motherboards

1:12:23

in good hands.

1:12:25

I don't know, that's it probably, I

1:12:28

guess. Thank you to everyone.

1:12:31

Jason, it's been an honor and a pleasure.

1:12:33

Thank you so much. Truly.

1:12:35

Thank you, Jason, for everything. Yeah.

1:12:39

Wow. You're welcome. All

1:12:42

right, I think we're gonna wrap it up for today. Everybody.

1:12:45

People made me look a lot better than I am. It's

1:12:47

like, it's people, it's like

1:12:49

very talented team made my job easy.

1:12:52

It was not always easy and it was very often

1:12:54

extraordinarily hard, but

1:12:57

for the most part, it's like could not have

1:12:59

done it without like the team.

1:13:02

Bring this the hell out of you, Jason. Thank

1:13:06

you. Well, you

1:13:09

know where to find me. Yeah,

1:13:12

in the ocean off of LA. Yeah,

1:13:16

you know where to find me as long as I don't drown in

1:13:18

this hurricane, but I don't think that will. Yeah,

1:13:20

true. And if you do, we'll

1:13:22

tell you about it here next week now. Well,

1:13:25

we're gonna take a break next week actually

1:13:27

from the stream. Yeah. Sorry everybody.

1:13:30

We're taking

1:13:30

a break next week. Yeah, for hurricane

1:13:33

unrelated purposes, for Emily on

1:13:35

vacation related purposes.

1:13:36

Matthew's gonna chill next week. We

1:13:40

do have like a pretty packed September,

1:13:42

kind of already planned.

1:13:44

Cory Doctor is coming back. Brian Merchant's

1:13:46

gonna come on, talk about Luddites with us.

1:13:49

We've got stuff brewing.

1:13:51

Next week we will be taking a pause though. So

1:13:55

don't look for us next week. We won't be

1:13:57

here, but every week

1:13:59

after that. watching us make

1:14:01

a cup of coffee and think

1:14:03

of us fondly. Please. And

1:14:06

we're going to set up a raid now. We're going

1:14:08

to go raiding somewhere else. We're going

1:14:11

to go to the marine

1:14:13

mammal rescue, all one word.

1:14:18

It is marine mammal

1:14:20

rescue, which I think is

1:14:22

as adorable as it sounds. Exactly.

1:14:24

It's exactly

1:14:26

what you think it is. And in

1:14:28

a way, this is what my vacation is about to look

1:14:30

like.

1:14:30

Oh, oh, it's an otter. They got

1:14:32

otters in there right now. That's, that's the

1:14:35

stuff.

1:14:36

That's beautiful.

1:14:38

All right, everybody. So let's go

1:14:40

queue up to go raiding marine mammal rescue.

1:14:43

And thank you, everybody. Jason, once again,

1:14:46

absolute pleasure. Thank you for coming on and doing the stream

1:14:48

with us. Goodbye,

1:14:51

everyone. Thank you.

1:14:54

Thank you, Drell. Thank you, Ian. Thank

1:14:56

you, Samira. Thank you, Dexter. Thank you,

1:14:58

all the people, Michelle, everyone

1:15:00

who makes this stream happen.

1:15:04

Goodbye.

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