Join us as we explore the exciting journey of New York's Dermatology Specialists with their CEO, Gil Messer. In this episode, we dive deep into the process of their optimization services, from the initial assessment to the realization of tangib

Boosting Data Analysis in Healthcare

Feb 8th, 2024 7m 7s

Discover eClinicalWorks® Business Optimizer (eBO®) reports with Eric Pamperin from Indiana Health Centers. Discover how eBO reports help healthcare practices analyze and utilize data effectively, identify gaps and areas of improvement, and stre

Enhancing Clinical workflows with eClinicalWorks v12: A Providers perspective

Oct 27th, 2023 7m 9s

Join us for a live eCW Podcast with Dr. Ammar as he shares his experience with eClinicalWorks V12, discussing the new features that have improved workflows and documentation time in his practice. Dr. Ammar also shares how his practice stays upd

Cloud EHR and healow Patient Engagement

Oct 27th, 2023 8m 52s

Discover how Carson Medical Group streamlined its operations and improved patient engagement by transitioning to eClinicalWorks Cloud EHR and healow patient engagement solutions. We discuss the benefits of the solutions, including improved prod

Enhancing Clinical Care With eClinicalTouch4

Oct 27th, 2023 6m 19s

In this episode, we talk to Eileen Testa from Ninth Street Internal Medicine about the advantages of using healow Pay for medical billing. Thanks to its user-friendly interface, healow Pay has led to a 100% increase in cash collected and improv

Enhancing Clinical Care With eClinicalTouch4

Oct 27th, 2023 7m 2s

Discover how eClinicalTouch 4 has enhanced primary care services at Innova. Join David Uptagrafft, CFO and director of healthcare experience, as he shares how the platform has streamlined workflows, improved patient experiences, and reduced cos

Combating Physician Burnout and improvingPatient Outcomes with EHR Optimization

Oct 27th, 2023 7m 4s

Join Orlando Perez, MIS director at Betances Health Center, in this podcast as he shares their success story of optimizing EHR with eClinicalWorks. Learn how EHR optimization improved patient outcomes through streamlined operations and combatin

Improving Patient Access and Revenue with the healow No-Show Prediction AI Model

Oct 27th, 2023 8m 11s

Howard Shpritz from Total Health Care shares how AI is helping practices improve operations and patient access by predicting and rescuing missed appointments. Howard discusses Total Health Care's experience with no-shows, the information they

Transform Your Practice with the PGM Dashboard

Sep 21st, 2023 10m 56s

Discover the power of the eClinicalWorks® Practice Growth Management (PGM) Dashboard in our latest episode. Join our guest, Cyril Thomas, as he discusses the importance of growth strategies for medical practices and how the PGM Dashboard can he

Unlocking Reporting Capabilities in eBO

Aug 31st, 2023 10m 47s

Discover how custom reports in the eClinicalWorks Business Optimizer™(eBO®) can enhance patient care by offering a more comprehensive understanding of your patient population. In this podcast, we speak with Ron Franklin, Senior Health Informati

Empowering Communities, Analytics for Better Patient Care

Aug 7th, 2023 12m 36s

The eCW Podcast speaks with Geli King-Brown, senior director of quality management at Healing Hands Ministries (HHM), about how her organization is expanding its locations and services to extend healthcare to those who can’t afford it. Geli dis

Better Patient Safety Management

Jun 20th, 2023 10m 57s

In this episode of the eCW Podcast, Deputy Patient Safety Officer Paula Bigwood discusses the importance of staying informed about patient safety, security, and compliance, and how eCW is making it easier for teams to keep up with critical upda

PRISMA: Enhancements & Benefits for Clinicians

Jun 1st, 2023 6m 58s

In this episode of the eCW Podcast, we dive into the latest V12 enhancements of PRISMA, the industry's first health information search engine. PRISMA streamlines the way clinicians access and analyze patient data. It consolidates internal and e

Experience a More Efficient EMR with V12

May 10th, 2023 10m 20s

In this episode of eCW podcast Dr. Seth Eaton from MedPeds in Laurel, Maryland, discusses the adoption of version 12 of eClinicalWorks Electronic Medical Records. The upgrade to version 12 was browser-based and a major cultural shift from the d

Enhanced Telehealth Experience with healow Solutions

Mar 9th, 2023 10m 32s

In the latest episode of eCW Podcast, Morgan Borenstein highlights the newest enhancements to healow TeleVists, along with introducing healow Meet. Hear about the five-step activation wizard, sending messages to waiting patients, and inviting u

Keeping Patients Safe and Compliant

Mar 6th, 2023 10m

In this podcast episode, Kunal Wagh discusses the Safety and Compliance Dashboard feature of eClinicalWorks that helps practices monitor potential patient safety issues and ensure compliance. The dashboard provides access to over 180 Key Perfor

Clinical Testing Hackathon for V12 Release

Dec 21st, 2022 7m 51s

In our latest episode of the eCW Podcast, hear from our own Sharmeelee Tasto how clinical and technical teams collaborated in person and online in unscripted testing of eClinicalWorks V12 before its release to customers. The hackathon, as it’s

Better Patient Engagement Through healow Solutions

Nov 22nd, 2022 11m 51s

Find out how healthcare professionals at Chisholm Trail Pediatrics, a nine-provider two-location pediatrics practice, are using healow Patient Engagement solutions like healow CHECK-IN, healow Pay, and customizable appointment reminders via tex

Optimizing EHR Performance at a Virginia Health Center

Nov 9th, 2022 9m 38s

Virginia’s Johnson Health Center wasn’t maximizing use eClinicalWorks, but EHR Implementation Services optimized their engagement with the browser version and improved customization and care delivery.

How Alerts Promote Accountability and Better Care

Oct 20th, 2022 6m 2s

One of the lesser-known aspects of the eClinicalWorks EHR, Rules Engine Alerts contain enormous power to improve care by holding providers accountable for attending to care issues as they arise. Jose Rocha of Performance Medical Management expl

How Remote Monitoring Gets to the Heart of Healthcare

Oct 20th, 2022 10m 32s

At Brookhaven Heart & MD365, Dr. Sateesh Joseph and staff use Remote Patient Monitoring to more closely monitor patients’ high blood pressure, enabling providers to reduce in-office visits, improve outcomes, and focus more of their efforts on t

A Team-Based Approach to Achieving Value-Based Care

Oct 20th, 2022 12m 52s

eCW Podcast host Adam Siladi and Dr. Dhrumil Shah, a physician and Chief Medical Information Officer at Compass Medical, a 150-provider, multispecialty group in East Bridgewater, Massachusetts, discuss how a team-based approach can help reduce

HealthWorks for Northern Virginia: Owning the Data Game

Oct 20th, 2022 7m 16s

Because two-thirds of their patients lack insurance and are self-pay, HealthWorks for Northern Virginia can’t rely upon insurance payer data to obtain the patient records they need. But as Jesse Burke explains, using healow Insights PRISMA enab

How healow Insights Delivers Key Clinical Data

Oct 20th, 2022 5m 50s

For the last two years, Prima CARE, a medical practice with more than a dozen locations in Southeastern Massachusetts, has been using healow Insights to improve patient care. A secure, bidirectional interface allows practices to exchange patien

Communication Promotes Chronic Care Management Success

Oct 20th, 2022 14m 34s

Monica Salopek of Acadiana Health & Wellness in Lafayette, Louisiana, said that providers are the driving force behind successful implementation of Chronic Care Management (CCM) programs. Her practice launched the CCM program to focus on patien