Download the Baptist Management System, which is the backbone of how Baptist drives change, at our website: https://www.enterpriseexcellenceacademy.com/downloads.

Summary Keywords

baptist, management system, system, principles, socio-technical system, work, threes, improvement, strategic, healthcare, excellence, Shingo, twi, baptists, process, create, organisation.

Introduction

Welcome to episode 162 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Skip Steward on the show with us today. Skip is the Vice President and Chief Improvement Officer of Baptist Memorial Health Care in the USA. He co-authors the book "Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata" (link below) with Patrick Graup and Brad Parsons. He's also one of the hosts of the "Connecting the Dots" podcast, along with two physician leaders from Baptist. This is part 1 of a conversation with Skip.

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

Episode Links:

Youtube

Full episode: 

Two-Minute Tip:

Enterprise Excellence Academy

web:

Contacts

Skip’s Profile

linkedin.com/in/skipsteward

https://www.baptistonline.org/physician-resources/connecting-the-dots-podcast

Brad's Profile

Connect via LinkedIn or call him on 0402 448 445 or email bjeavons@iqi.com.au.

What's next?

1.     Download the Baptist Management System, which is the backbone of how Baptist drives change, at our website: https://www.enterpriseexcellenceacademy.com/downloads.

2.     Listen to another podcast, episode 20, on excellence in healthcare with Mark Graban.

a.     listen on our website - https://www.enterpriseexcellenceacademy.com/podcast/episode/495f52ee/20-how-to-achieve-excellence-in-healthcare-with-mark-graban

b.     Watch on Youtube - https://youtu.be/ZxHHR4OAqlg?si=7-vscAiqmt-kutQ6

3.     Take a look at Skip's book, Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata

4.     Skip mentioned the Shingo institute.

5.     Skip also mentioned the book by Pascal Dennis, "

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