A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines
Released Thursday, 29th June 2023
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A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines
A Step Ahead of Customer Expectations: Jeremy Hyde of Sun Country Airlines
Thursday, 29th June 2023
Good episode? Give it some love!
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Jeremy Hyde packs a SERIOUS punch in this dynamic episode. From evolving customer expectations, to forging the circle of psychological safety with employees, to creating a "Voice of the Agent" playbook, this conversation has something for every CX leader.
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