On this episode, Lauren interviews Alwar Pillai, the CEO and Co-founder of Fable, a company that helps organizations build accessible and inclusive technology. They discuss the importance of accessibility in technology and the challenges of building inclusive products. They also explore the role of design in accessibility and the impact of inclusive design on user experience. Plus, Alwar emphasizes the competitive advantage of accessibility and the importance of serving the largest untapped consumer segment in the world - people with disabilities.

Tune in to learn:

• The Importance of Accessibility in Technology
• The Key People Being Left Out in Digital Products
• The Challenges of Building Inclusive Technology
• Creating Inspiration and Shifting Perspectives
• The Role of Design in Accessibility
• The Impact of Inclusive Design on User Experience
• Advice for Customer Experience Leaders
• The Importance of Internal Culture

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