In this episode, Robin speaks with Jack and Scott Mitchell of Mitchell’s, a high-end women’s and men’s clothing boutique with locations all over the country. Jack is a 2nd generation member of the business, while his nephew Scott is 3rd generation. Together, they discuss: 

• Building personal relationships with customers 
• Integrating every member of the family into the business and connecting over shared values 
• How to prepare the next generation to take over successfully 
• The importance of communication and honesty 

• The principle of “business first, family second.”

Listen to hear how Jack and Scott talk about "business first, family second" and how both family members and non-family leadership support and benefit from that approach. 

Once again, the principles leading to family business success are great lessons that are not reserved only for family businesses. We welcome you to listen and share your thoughts with us as well.