In this special episode of the First Impressions podcast, recorded at the 36th annual FIRST Conference in Fukuoka, Japan, hosts interview Carson Zimmerman, a seasoned SOC expert. Zimmerman discusses his presentation, "14 Questions Are All You Need," which helps SOCs evaluate performance and address areas for improvement, emphasizing the importance of deep, insightful questions and the human element in security operations. He also highlights the challenges of aligning SOCs with compliance regimes and addresses the issue of burnout in the industry. Tune in to learn tips and tricks to SOC success!