In our latest RevSeries episode, Noel Felipe, SVP and Revenue Cycle Practice Leader at Firstsource, Healthcare Provider, discusses the exciting opportunities in his work to create a fully digital, self-service healthcare financial experience for providers and the patients/communities they serve.

Noel shares his experience about the powerful benefits organizations are receiving when moving to a digitally-centered, patient financial services operation.  Consumers and providers are demanding self-service financial capabilities because of the traditional engagement challenges caused by the COVID-19 pandemic.