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23:59:59
This message comes from NPR sponsor. Plymouth. Gin Plymouth. Jane is imported from England. South West Coast and is distilled using a blend of seven Botanicals including juniper berry coriander seed and citrus peel play with James since 1793. This is fresh air. Terry Gross noticed that one of the impacts of the pandemic is that it's just harder to buy stuff. Not everything, but there have been priced bikes and shortages of big dick. items like cars and building materials as well as products as common as toilet paper nutella and cream cheese the. shortages are due in part to disruptions in the global supply chain a phrase few of us were using before last year Our. Guest Wall Street Journal columnist Christopher Memes has new book which takes close look at the complex network of technology and people that make up that supply chain he. Follows hypothetical U.S. be charger from the Vietnamese factory where it's made to it's delivery to home in Connecticut, jury that for Vs. fourteen thousand miles and twelve time. Zones it involves barges shipping containers, trucks and warehouses employing countless people robots and miles of travel on conveyor belts, memes examines the sophisticated technology and work rules that squeeze every ounce of inefficiency out of these processes and her sometimes punishing effects on the workers that toil in the system Christopher. Rooms as technology columnist at the Wall Street Journal who has degree in neuroscience and behavioral biology from Emory University previously, he was correspondent and editor for course. He's also been an editor at Scientific American Technology Review and Smithsonian his new book is called arriving Today From Factory Different Dorm Why Everything Has Changed About How And What We" By Christopher memes welcome to Fresh Air, you started researching this. book you know beginning in vietnam where this Product that you follow was manufactured in by coincidence I guess it was in March twenty with would just as the pandemic. was becoming was global threat
2:10
That you didn't set out obviously to do a
2:12
book about these disruptions in the supply chain
2:14
that have made some which news lately you
2:16
thought the supply chain in normal
2:18
times when it functions as intended.
2:21
There's story worth telling.
2:24
A big part of it is that there has just been so
2:26
much change, and disruption
2:29
in the global supply chain how
2:31
things get from the factory our front
2:33
door obviously a big part of that
2:36
is ecommerce, and
2:38
Amazon and. so frankly
2:41
if you wanna look at how automation
2:43
is affecting workers over the world i
2:45
think there's no better place to look than
2:49
him delivery and warehouses
2:52
There's just so much transformation happening
2:54
there there's so many robots being employed
2:57
but, it turns out you can't really tell that
2:59
story without looking at the entire
3:01
global supply team because. kind
3:04
of way to top that narrative is this
3:06
century long chains
3:09
in where things are made and how they get to us
3:12
Right and with these disruptions
3:14
which you mention not the disruptions of
3:16
the pandemic but just the way things
3:18
have been revolutionized and
3:20
freight transport and distribution things.
3:23
are just so much cheaper to get long
3:25
distances a you cite an example
3:27
of codfish caught off scotland
3:29
tell us about this
3:31
The treated in the god that are tie off
3:34
the coast of Scotland are,
3:36
shipped to China
3:38
or Southeast Asia where
3:41
their filleted because the cost of labor
3:43
costs as much lower their and
3:45
then shipped back to Scotland obviously they're
3:47
frozen on the way. i'm
3:50
so it's a jury many thousands of miles
3:53
because transporting that cod is
3:55
so much cheaper than paying domestic
3:57
workers to prepare that cod
4:00
So so we've got free
4:02
transported across oceans so
4:05
efficient that I think he said it you can speed
4:07
you can send. Then. Television across
4:09
the Pacific for up for a fee of what couple
4:11
bucks yeah, I mean before the
4:13
been them and you can send a large screen television
4:16
in A. Shipping container port report from
4:19
China to the port of Los Angeles for two dollars,
4:22
obviously that's because you're sending in the sipping
4:24
near that stuffed full of these. On
4:27
televisions also obviously,
4:29
that costs have gone up substantially during
4:31
the pandemic by that, you know,
4:34
for many years has been the norm is
4:36
to that cheap to ship something. Even if it's large
4:38
or at so let's take look at this journey that you chronicle
4:41
here, chronicle mean this US
4:43
beach roger which you found it is your metaphor
4:45
for. This product that's gonna, go all
4:47
the way through the supply chain is manufactured
4:50
chain vietnam has
4:52
huge manufacturing industry know lot of stuff
4:54
in china is The has
4:57
moved to other places because labor's expensive
4:59
and they have huge market of their own. What's
5:01
interesting though is that lot of these manufactured
5:04
finished goods when they're manufactured
5:06
in Vietnam don't travel to Port by rail
5:08
or truck. The go.
5:11
Will. Be an arm is blessed
5:13
ways, of course, a very elaborate river
5:15
system and they don't have
5:17
lot of road and rail infrastructure,
5:20
but in some way they don't need it. So what happens
5:22
in Vietnam is that there are lot of factories where,
5:25
they finished goods day stuff I'm into
5:27
trucker, shipping container and then that is immediately.
5:30
Put on to have small
5:32
bards and you'll only holds about
5:34
eighty shipping containers and shipping
5:37
container is about easy tall and forty feet
5:39
long. and then those
5:41
shipping containers or shipping down the river
5:43
The Saigon River on to
5:46
port which faces of course
5:48
the Pacific Ocean and there they are
5:50
transferred onto the oceangoing
5:52
giants the very large oceangoing.
5:55
shipping containers which you know we've all seen images
5:58
as People know.
6:00
That Mueller shipping containers have can
6:02
revolutionize maritime freight transport,
6:04
give us a cents. They're
6:07
dimensions and the scale at which
6:09
they are shipped me how
6:11
big are these ships, how many how many containers
6:13
can they carry, what does it look like?
6:16
Then. Empire State Building laid on it's side
6:18
it's a few almost exactly those dimensions mean
6:20
the largest of them the very largest
6:22
you can put for soccer,
6:25
pitches are on their. Deck
6:27
and still have little bit of room left over by
6:29
you talking about of asshole that you know
6:32
from the waterline to the top is
6:34
fifteen stories tall,. And
6:37
the biggest of them can carry in ten
6:39
thousand forty foot,
6:42
shipping containers and
6:45
it's their size, it's their scale,
6:48
which makes shipping so
6:50
cheap and so efficient because
6:53
you. Know the more goods you're moving all
6:55
at once because the physics of in
6:57
bring them on his ship and moving them on
6:59
the water, which turns out to be the. Most efficient
7:01
way we've ever invented. to move goods
7:04
it just drives the cost down by making me
7:06
subs bigger and bigger Posted
7:09
about the lives of crew members. Then.
7:12
Be true on modern ships
7:15
that's moving shipping containers people,
7:18
as jokingly been compared to you
7:20
being prison, but it's only
7:22
sort of half joking is a. You're living
7:24
in an office building that you can never, leave
7:27
you're going to see sunset and sunrise
7:29
and they might be stunning by your
7:32
sort of confined to the braids.
7:34
Specific an officer, ah, you
7:36
know, in your job is managerial
7:38
and you're doing navigation, and
7:41
doing you know, if you're and of so called the able
7:43
bodied semen you may be. Walking the ship's
7:45
do, repairs ah but
7:48
the other joke about this is you know become
7:50
sailor travel around the world
7:52
see,. none of it because
7:55
when these ships arrive in ports
7:58
that whole process So. Swift
8:01
so automated Ah, you know
8:03
the ship's can be turned around and as little
8:05
as twenty four hours of the series
8:07
may not even have chance to leave the. Ship when
8:09
they arrive in ports and yet they might be announced
8:12
six month's round trip journey halfway around
8:14
the world, and so that you always
8:16
have modern sailor These
8:19
are you, know if think
8:22
the in some ways it's very lonely. they're
8:25
not allowed to drink on board him
8:28
very rarely going ashore on
8:30
it's strangely kind of strangely office job
8:33
on the high seas
8:34
I didn't know crews are being read, you never see, was thirty
8:36
people running one of these things, least this
8:39
container vessels.
8:40
Yeah, you can have less than 20. I mean,
8:43
at these ships need, maybe a dozen people
8:45
for Skeleton But
8:47
you know, the size of the cruise, keep shrinking.
8:49
Even as the ship keep growing and
8:51
lately, when you've had ships that have
8:53
been unable to dock because of the at
8:56
ports. Or
8:58
this or the. The sailors
9:00
a simply captive for weeks or months.
9:03
They. Are and,
9:06
you know, it's one thing to be, stuck
9:09
at the port of Los Angeles, you know off, the
9:11
coast of California I mean that's unpleasant
9:14
and Ah. That can really
9:17
throw can spanner in to people's
9:19
lives and livelihoods,
9:21
but even minded airports
9:23
everywhere minded the world and, and you
9:26
know, that the was return a we have. Reported
9:28
on sailors being trapped, on
9:30
ships in sentence
9:32
for many months beyond what should be
9:35
the end of their contract, I mean this is really
9:37
been a global crisis. Where Cruz can't
9:39
get off the ship much as because of the congestion,
9:41
but because of covert and
9:43
because of in difficulty in traveling
9:45
internationally as different countries shut
9:48
down or open up or change the rules about
9:50
who can come in and means it's sometimes very hard
9:52
to be sailor is as one nationality
9:55
and try to get off the ship in totally different
9:57
country and then fly back to your country of
9:59
origin
10:01
Well, so they're just stuck for the longest
10:03
time and with really no
10:05
recourse.
10:06
Yes at it and it's worth it was more
10:08
than one hundred thousand sailors are
10:11
all over the world fair at sort
10:13
of the most acute point of the pandemic
10:15
were being held on ships beyond
10:18
the end of their contracts that,
10:21
has. eased up to some extent
10:23
and his gun better by the you know it really has
10:25
been really crew teams crisis for teams long
10:27
time
10:28
When one of these massive container ships arrive
10:30
at a port if you look at the wanted the combine
10:33
porters of Los Angeles and Long
10:35
Beach that whether they're adjacent ports in there in
10:37
California the to handle. an enormous
10:39
amount of cargo The ship
10:41
that large has to kind
10:44
of in effect parallel park at dark.
10:47
That's very tight space, how does
10:49
that app?
10:50
Getty. ships are so big now that
10:53
in comparison to the ports for
10:55
they're trying to park in
10:58
there's, almost no margin of error", laughed and so,
11:01
it's any port that. A ship pulls into
11:03
anywhere into the, world is standard
11:05
practice that the captain of that ship
11:07
is not allowed to bring that ship into
11:10
the harbor because it's already tricky. No matter
11:12
where, you are, so a special
11:15
harbor pilot who works
11:17
for that port and knows it backward
11:20
and forward is ferried out to
11:22
that, giant container ship. Or bulk
11:25
carrier and they have
11:27
to you very delicately
11:29
navigate it into this port
11:31
and navigate the port of, Los Angeles and Long,
11:33
Beach I'm, you know, that means.
11:36
Initially kind of getting it into this
11:38
of shipping channel and then
11:41
if they're kind of going up the river
11:43
into, they're of the interior of the
11:45
port the clearances are.
11:47
Just so tiny see have this ship. this as
11:49
big as the empire state building and
11:52
there may be as little as
11:54
three to six feet of clearance
11:57
within the bottom of that ship and
11:59
the bottom of the Then. Piano that it's
12:01
traveling through and then as it travels
12:03
under bridge, there's this particular bridge they
12:05
have to go under there may be as little
12:07
as six feet or even. Three feet of
12:09
clearance between the top of the shifts
12:12
and that bridge and then on
12:14
the left and the rate they, have
12:16
to be extraordinarily careful with
12:18
their speed because. This ship is displeasing
12:21
so much water, that as
12:23
it goes the this narrow ship, channel is
12:25
there going too fast or there too close to
12:27
one side of? The other any ships
12:30
that are more it on either, side, including like
12:32
ancient World War two ships that are floating museums,
12:35
will literally get ripped off the docks
12:37
oh snap. The, ropes holding them there, so
12:40
you know the forces involved when you're shoving
12:43
this enormous ship through this
12:45
narrow ship channel or kind of unreal
12:47
because of displeasing so much. Water that in
12:49
its weight this Kenyan
12:52
of water assessors collapse back in on itself
12:54
behind the ship and course, they, have to do this
12:57
while also directing,
13:00
you. Know tugboats that are helping them turn
13:03
and steer the ship and for their ultimate
13:05
destination. the harbor pilot using nothing
13:07
but verbal direction has
13:10
to Tell. Everybody
13:12
what to do in order to
13:15
to, very, kind
13:17
of all at once and just of
13:19
the raid, speed parallel park
13:22
the ship between two, other. Ships
13:25
up alongside other shore and,
13:27
you know, there may be just few tens
13:29
of feet of concerts at the front and
13:31
the back of the ships and by the very. End
13:33
of this journey you know the ship's engines are
13:35
off like the ship is, just, kind of sliding
13:38
sideways ah into
13:41
this spot and that's. why these
13:43
harbor pilots are asked
13:46
him go through so many years of training
13:48
in order to do this was such training giant vessel When
13:52
these massive?
13:54
That's arrive in Port, the
13:56
goal is to get them. The
13:59
again quickly. That they want to load them quickly
14:01
they want to unload them quickly and you're right
14:03
a lot about how that's done and it's course these
14:05
massive cranes that pull these containers
14:08
off the vessel and. then
14:10
they gotta get loaded onto trucks or rail
14:12
cars tell us little bit about how this works
14:16
So. When one of these enormous ships are, you
14:18
know, comes along side sure these,
14:20
are enormous creams immediately
14:22
swing out and their sole job
14:24
is to pluck for the shipping. Containers authorship
14:27
and get them on of the sure as quickly as possible,
14:30
and your knees can be automated but
14:32
generally this is a skill that
14:34
still requires human being.
14:36
And almost all ports in the, world and,
14:39
you know, in the old days of the crane
14:41
operator actually to sit ins cream,
14:43
on this thing that was sliding
14:46
back. And forth with the shipping, container under
14:48
it was all very dramatic these
14:50
days it,. can be remote controlled and
14:53
but they're trying to pulleys containers
14:55
off of the ship as quickly as possible and then
14:57
get them into the Then. Yard
15:00
as it's called as quickly as possible and
15:03
that varies lot in terms of how it's
15:05
done you, know lot of places
15:07
is still done by humans with. Trucks bed
15:09
just movies, shipping containers about and
15:12
little creams put them into stacks and
15:14
but increasingly that is being heavily
15:17
automated so at the tree back terminal and
15:19
port of. LOS ANGELES, which frankly as I think
15:21
the future of, all of us
15:24
shipping and ports in the U. S.
15:26
on the after that container is
15:29
plucked by the human driven. Crane and dropped
15:31
on the. sure everything is robots
15:34
so these spindly league
15:36
aid wield cream things
15:38
roll over and grabbed
15:41
a shipping container and in the wheel it
15:43
over to another robotic
15:46
so on gantry cream which is much larger
15:48
and it spans larger huge block of shipping
15:50
containers and of picks the shipping container up and then
15:52
it puts it in just for place
15:55
and then twenty four hours day those robotic
15:57
gantry koreans are grooming the stacks
16:00
That. Means that they're sorting the shipping
16:02
containers so, that when the next ship
16:04
comes in the containers it needs
16:07
are on top or when truck comes into
16:09
the port because. It needs to take shipping
16:11
the air out of that port, the
16:13
container that it needs is right on top,
16:15
so it's constantly just
16:18
sorting all of the shipping containers.
16:20
containers the fact that they're using robots allows them to do
16:22
it in much smaller space and
16:24
more efficiently, and so
16:26
you know modern day port it is it's.
16:28
It's like just sorting facility. for
16:31
imagine your children's wooden blocks
16:33
or something you want to make sure that the ray
16:35
block is ready exactly when you need it
16:38
This is amazing I mean and you
16:40
can see video of this on YouTube
16:42
there's these things called auto strands
16:44
that's these robots, on wheels
16:47
which are like thirty feet tall right and
16:49
they, they loom. over
16:51
a stack of containers and pick
16:54
ones are And as you say they need
16:56
to be arranged in the right order because these
16:58
containers are all going different places
17:00
and there are thousands of containers
17:02
on every ship so.
17:05
the job of figuring out What
17:07
needs to go where and where it
17:09
should be stacked so that it can be plucked
17:11
in the right order. How
17:13
is that does that's all software
17:16
so? too
17:17
The same and software that has to make
17:19
decisions about, well, you know what packet
17:22
of data do I need to some next to your
17:24
home, why fire router so that you can
17:26
stream this video, is it any?
17:29
Then. Same sort of problem, but instead of packets
17:31
of data is softer, is deciding
17:34
which shipping container
17:36
do need to move where and at what time
17:38
and because they're shipping container. Is a discrete unit
17:41
of matter own,
17:43
is really like of packet of data
17:45
on the Internet and the same principles and similar
17:47
mathematics are used to figure
17:49
out how. To sort these containers how to
17:52
make sure that the right one is available the right moment
17:54
and of course improving that algorithm by even small
17:56
percentage. can mean savings of
17:58
many millions of dollars for
18:00
So. There is this huge discipline,
18:03
of academics and engineers who
18:05
do nothing but right software, to
18:08
tell all of those port robots how
18:10
to most efficiently organized while the shipping.
18:12
Containers rights to the combination
18:15
of the robotics technology and is
18:17
the algorithms gives you this
18:19
these things crawling around as you see kind of
18:22
like, and they all know where they're. Going
18:24
somehow the sixers. of The
18:27
algorithms what?
18:29
given these marvels of
18:31
automation and speed why are so
18:34
many ships now stacked up outside the port
18:36
au port of los angeles what's going on there
18:39
Three in theory is that building more infrastructure
18:42
for shipping of any kind, whether it's trucking
18:44
or oceangoing sipping takes
18:47
time, and ports especially take decades
18:49
if you want to expand their capacity so.
18:53
These. Ugly Americans went on a shopping spree
18:56
as soon as Lockdown started and we hammer
18:58
really stopped since and
19:00
so we are ordering so
19:03
much stuff and, we have
19:05
transferred so. Much of our spending
19:07
from services railing hospitality
19:09
going on vacations eating out to
19:12
goods, that is
19:14
really jammed up the words of the global
19:16
supply chains and as soon as.
19:19
We know one ship gets delayed, there's
19:21
just this cascading effect, we're
19:24
more and more ships get delayed and because
19:26
they're all on these tight schedules
19:28
where they need to be at. The Port of Los Angeles today
19:31
but in you. know two to four
19:33
weeks they need to be back in your
19:35
shanghai or roberts is they get the
19:37
latest port of los angels that delays
19:39
all of their subsequent legs of their trip
19:42
so that suggests and really feeds on itself
19:44
so little bit of congestion can lead
19:46
to lot of headaches
19:48
Or take another break here, let me reintroduce you were
19:50
speaking with Christopher Memes, he's the science and technology
19:53
columnist for the Wall Street Journal, his
19:55
new book is arriving today from factory
19:57
to front door why everything has
19:59
changed. About how and what we buy
20:02
we'll talk more about the global supply chain
20:04
after the short breaks I'm, dave
20:06
davies and this is fresh air
20:08
This message comes from NPR sponsor.
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terms and conditions, apply Journal
20:37
Science and Tech. Columns Christopher
20:39
memes he, has a new book about
20:42
the global supply chain Examines
20:44
the relentless drive to increase efficiency
20:46
and transporting and distributing the goods we buy
20:49
and the effect on workers who toil in the
20:51
ship's warehouses and trucks that get
20:53
all that stuff to our doorsteps,
20:55
his book is called arriving today.
20:58
The once a
21:01
goods cross the Pacific on these
21:03
massive container ships and get
21:05
to the United States, lot of it is, is
21:07
is. Moved by long.
21:10
haul tracks that's tracks problem
21:12
there's shortage of long haul truck drivers why
21:15
is that
21:17
So. We don't have so much a shortage of long haul truck
21:19
drivers in the United States as we have burnout
21:22
and retention problem, so
21:24
there are three or four times
21:27
as. Many people, as
21:29
are driving trucks, currently housed
21:31
the license, which should allow them to drive
21:33
trucks, which just shows you how many people
21:35
tried that job and said
21:37
this isn't for. Me because,
21:40
more and more demands are being placed on
21:42
these drivers in especially throughout the pandemic,
21:45
because so much more material
21:47
was, being shipped and
21:49
it's become. A lifestyle that
21:51
a. lot of people to sign
21:54
completely unsustainable rate is you
21:56
are having trouble finding a place to sleep
21:58
every night because or not That. "If
22:01
you are on the road twenty one days
22:03
out of every thirty, which is typical for long haul
22:05
truck driver, you're working, ah,
22:08
you know, told the fourteen hour days
22:10
every. Day and, you
22:12
don't get to see your family but once
22:14
month or less, meal
22:17
that's meal less than lot of people don't want
22:19
and even though. Some of those truck drivers are getting paid
22:21
lot more the ones who are just getting
22:24
into. tracking they're not getting
22:26
paid allies and so he only
22:28
effectively as in some cases are making less
22:30
than minimum wage
22:32
And and in their lot of risks to him is obviously
22:35
safety risk, but doing they don't get
22:37
paid when the truck has been loaded or unloaded,
22:39
most of these guys, your it used
22:41
to be different decades ago.
22:44
Fucking long haul trucking paid pretty well
22:47
and. then the gum a deregulated it in
22:49
nineteen eighty nineteen mean i guess this is pretty
22:51
complicated but why did that end up driving
22:54
down the earnings of trucker
22:58
Shipping by truth became Much
23:00
less expensive in the United States, but
23:02
it also turned that job
23:04
into a difficult
23:07
form of Peace work
23:09
where the drivers are paid by the mile
23:11
and the shipping
23:13
companies, the truck in Tradition
23:15
companies, you know, sometimes
23:18
I really to make ends meet as
23:21
the prices for the service.
23:23
They offer fluctuate by
23:25
the drivers and the small company simply don't
23:27
have the bargaining power to really in
23:29
command know,
23:31
the revenue. They need to make it
23:33
a decent job. I i guess, you
23:36
spend a lot of time with guy, 51 year
23:38
old driver, Robert Gaillard. Tell us about that
23:40
experience.
23:41
so, I was privileged
23:43
to you know we get a ride along on
23:46
long stretch of are
23:48
you know Roberts? for route
23:51
which of course it doesn't that you didn't have sat route
23:53
that is that thing about long haul trucking it's you're
23:55
literally just stringing together one job after
23:57
another and trying to find loads that
23:59
whatever Space in your app that will take you
24:01
to the next leg of your journey and,
24:04
you know we went on the east coast
24:07
in the middle the winter and it
24:09
was been hearing this is we tested of dressing
24:11
through an ice storms and the entire
24:13
time robert is giving me this monologue
24:16
about you know what's it like
24:18
to be trucker What? Are the safety
24:21
issues I mean, one thing that learned from
24:23
riding with him is sad that reason
24:25
there's so much room in front of a long haul truck
24:27
is? Not because he's opening up space for
24:29
you to cut in front of him
24:32
to get over leaner to it's because they
24:34
need more than football field ah.
24:37
Worth distance to come to full stop
24:39
and especially if it's rainy
24:41
or I see or anything, those are incredibly
24:44
dangerous conditions for the truck
24:46
driver infirmary else on the. Road, so
24:49
is a he I don't think
24:51
that there's any such thing as unskilled labor
24:54
in truck transportation because those
24:56
drivers has to. be completely
24:59
on point The lawyer.
25:01
For all the hours that they're driving in a day and you know
25:03
that can be eleven or twelve hours because.
25:06
they make one mistake These.
25:08
Are current maneuverable you, know
25:10
they can't swerve on,
25:13
you know, if they have to stand on their brakes, it's
25:15
very likely that truck is going to jack me for.
25:17
The back of truck swings around and then
25:19
you can have massive, you know, possibly
25:21
multimillion dollar accident or most multiple
25:23
vehicles and even death so, they're
25:26
aware. Of what's
25:28
at stake every time they get into those trucks
25:30
and, you know, but I think
25:33
of the overwhelming majority of those drivers are trying to be
25:35
as safe, as. Possible and doing
25:37
it frankly on what can be very little sleep,
25:39
or interrupted sleep and
25:42
you know. they're doing it for weeks
25:45
months years on end
25:48
We are speaking with Christopher amounts, he's a columns
25:50
for the Wall Street Journal, he has new book about the
25:52
supply chain. Ships,
25:55
containers, trucks, warehouses, it's
25:57
called, Arriving Today will continue
25:59
our campus. The action in just moment this
26:01
is fresh air.
26:02
This message comes from NPR sponsor.
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26:31
Well materials. come on container
26:33
ships them in their report by trucks
26:35
and eventually get to a warehouse of some kind where things
26:37
have to be sorted and that eventually distributed
26:40
the. U s b charger which you write about kind
26:42
of actually get its destination and Connecticut
26:45
and, you write a lot about amazon which has
26:48
A lot of huge
26:50
warehouses with really
26:53
impressive amounts of. Automation.
26:58
There. Are I think one hundred and fifteenth of
27:00
these so called fulfillment centers
27:02
in the United States, where Amazon
27:05
takes in a bunch of goods and something
27:07
from Met, you know from? All kinds of manufacturers
27:10
and suppliers and than stores them, and then is
27:12
gonna. The as consumers.
27:14
The ask for them, send them back out.
27:17
Give us sense of how these. Fulfillment
27:20
centers these warehouses functions and the
27:22
kind of automation we find their.
27:25
You. Go into this facility that
27:27
is a million square feet
27:30
so, he it feels like the size of
27:32
you know very large sports stadium,
27:36
and it is just full. Of automation,
27:38
it's miles and miles of conveyor
27:41
own, you know robots of several descriptions
27:44
and then just tons and tons of people embedded
27:47
in this system kind of gluing together
27:50
all. These you know what engineers call
27:52
islands of. automation and
27:55
you know it's just this incredibly
27:57
sophisticated process from the moment
27:59
that His arrive on the shipping docking
28:01
they have to be ingested into the warehouse
28:04
which means that human beings are scanning
28:06
each one of these items that you know you PCS code
28:08
on its and they are dropping them and
28:10
bins which are than carried by conveyor
28:13
to. human beings known as stowers
28:15
and so and stellar is standing at standing station
28:18
they're doing it for And hours day
28:20
with couple of breaks all,
28:22
know that person does is these
28:24
been full of goods arrive on
28:26
one side one conveyor They're.
28:29
grabbing their goods and their stuffing
28:32
them into these hall soft
28:34
sided shelves, which are
28:36
themselves on top of robots,
28:39
and the software that manages
28:42
is warehouse knows where every single
28:44
item. Has been placed in
28:46
any of those cells or top any of those drive
28:49
units so when you order an item
28:51
would say it's hairbrush or something within,
28:54
forty five. Minutes, one
28:56
of these robots show that previously
28:58
had that item put on it in own and could be as little
29:00
as days or days week, ago drives
29:03
up. To another human it's during
29:05
that whole process and rivers
29:07
and that person's color picker and
29:10
he was something pops up on screen and. it's like grab
29:13
this hairbrush which is on This
29:16
shells on,
29:18
this drive unit that has just
29:20
been driven up to you and so they're reaching
29:23
in really quickly The digging at him
29:25
out and just as quickly dropping it into yellow
29:28
been which then is carried away on conveyor
29:30
and that is the heart of these automated
29:33
warehouses it's this
29:36
symphony of humans.
29:39
working matters alongside machines but Really.
29:42
Intimately with them and so
29:44
that means, of course, that the human as to
29:46
work at the pace of the machine, and this
29:48
is why we hear so many reports about
29:50
people. Getting repetitive stress injuries and these
29:52
jobs and high turnover
29:55
and workers trying to unionize I'm,
29:57
because,. the pace
29:59
is Hated by software and
30:02
any individual store or picker
30:04
can be said items at
30:06
whatever rate the machinery is.
30:09
capable
30:11
What? The rate is something that humans decide
30:14
and me that the software doesn't decide that and
30:16
you, know when you were describing this you were saying that in order
30:18
not to. Be written of the standard is
30:20
you have to be faster than the bottom twenty
30:22
five percent, of
30:25
the workers doing their jobs and right
30:27
Yes and that is it was a floating rate
30:29
breaks of going to change day to day right.
30:32
but i guess that what troubles me about that is the essential
30:34
you're saying that by definition one
30:37
out of four of the workers is always
30:39
under perform In
30:41
there being told it.
30:43
And so they're never going to try to speed up so I
30:45
would just tend to create. this
30:47
constant pressure to speed up
30:49
if you want to keep the job The
30:51
just so happens.
30:52
Growling. And, we may have turnover
30:54
about one hundred percent at these warehouses
30:57
typically, which means that
30:59
you, know on resembles workers on
31:01
average are gonna be gone after one. Year, I'm
31:03
so are there enough
31:06
people for them to continue hiring, I mean
31:08
that's one reason that they have instituted
31:10
these three thousand dollar hiring bonuses
31:12
thousand now, you know? wages are going
31:14
up to at least eighteen dollars an hour for,
31:16
these Amazon workers in the warehouses
31:19
that attracts lot of people sometimes it even
31:21
attracts people. to come back seasonally but
31:23
that's been amazon's approach rather than
31:26
changing the piece of work
31:27
You know, one of the most interesting parts of the book I thought was
31:30
your description of a ride along you did
31:32
with U. P. S. driver, woman who
31:34
had been doing it for thirty one years.
31:38
That most experienced like.
31:41
Who? Is really interesting to ride along with Jenny
31:43
rosato because see as in
31:45
more than three decades of experience and,
31:48
she's older than I am and
31:51
I'm not completely out of. Shape of mean run like anybody
31:53
else but I'd sit at desk most with eggs
31:55
and two or three hours
31:57
into. just her
32:00
Then. Way of delivering packages
32:02
which did with her, was already
32:04
feeling pain in my knees and aches and
32:06
different places and she was of laughing, mean, she's
32:08
like you. Gotta use the techniques to
32:11
like here's a handbook spurs exactly
32:14
the, right way to open
32:16
the door in the back of his truck and take the steps
32:18
down, to. The door and
32:20
as we should be thinking of when you're walking up to the, door
32:23
and for somebody like this, it's this military
32:26
precision he apparently just to
32:28
preserve of. Their
32:30
bodies these drivers and mean they really describe
32:32
themselves as,. industrial athletes and
32:35
they are there they have to be
32:38
in good shape and ordered use day
32:40
after day consistently
32:42
Right and end, the company
32:44
does a lot of training and, as you said, that they
32:46
have this very specific rules
32:48
for how to do everything. She
32:51
stated his job long time, "It's not
32:53
like" People flee so quickly,
32:56
what's the difference between this and some other companies?
32:59
Will. You be yes, he know, is a
33:01
much older company and
33:03
all their drivers belong to the Teamsters
33:06
Union and the interesting thing about
33:08
you be as is, of course, that. Company has thrived
33:11
throughout the pandemic and they're certainly
33:13
seems to be something to be said for having
33:16
that kind of unionized workforce where,
33:19
the company is continually reinvesting
33:22
the workers the workers are very loyal
33:24
and they just learn how to do their
33:26
jobs better and better and says
33:28
they learned their roots they learn their customers
33:31
and that's how they are able to pay much
33:33
higher wages than these small
33:35
delivery companies which are sub contracted by amazon
33:38
or by side acts were the model is more
33:41
would think somebody who has less experience with drive
33:43
them really hard maybe they stick around maybe they
33:45
don't we can always hire somebody else
33:48
Looking at kind of the whole supply chain, the mean you
33:50
get the feeling that what you're describing is a process
33:52
that you know that is typical of industrial
33:54
capitalism right I'm in competition
33:57
dries companies to innovate so that they can
33:59
cut costs. Be more effective and and,
34:02
now with all of this modern technology
34:04
and especially with the ability to monitor everything
34:07
I mean it's just really effective at moving
34:09
huge amounts of stuff cheaply
34:11
which is great for consumers but.
34:15
It seems like a, you know, tends to depress workers'
34:17
compensation and grind them down physically
34:20
unless they have union protection
34:22
or. Strong government
34:24
regulation. How
34:26
we doing in these categories?
34:29
Well, I that one thing learned in
34:31
during this Book of Eli, Man, technology writer. My focus
34:33
is always on, you know, what? It's what's the soccer
34:35
in the automation doing to humans and
34:37
vice versa. What really discovered
34:40
was that so much of the way
34:42
this technology gets employed comes
34:45
down to. Well. What's the of
34:47
labor laws in the United States, you know, and frankly
34:49
those have been rotated
34:52
a great deal over the past. Few decades is
34:54
one reason that it's so hard for Amazon
34:56
workers or Walmart
34:58
workers or until recently Starbucks
35:00
workers to unionize. of gain
35:03
more control over the circumstances
35:05
of their work. I their think that a little
35:07
bit more. Power has returned to workers lately
35:09
because we have huge labor Crunch
35:11
and this also explains why
35:14
we have, you know, so much information right
35:16
now, fundamentally cost
35:19
more because it's harder to get to us. And
35:22
Supply chains are really made out
35:24
of people. As much automation is there is in there,
35:26
if you don't have the people to run all
35:28
of that automation. and to work alongside it you
35:30
cannot move those goods quickly enough
35:33
or in sufficient quantities and their price. goes
35:35
up let's just talk
35:37
little bit about the disruptions that we've seen since
35:39
the pandemic this is
35:41
A big, complicated subject, but I'm
35:43
sure you follow on it, I mean, these problems
35:45
are going to be with us for a while these.
35:47
I think that the supply chain problems
35:50
we're having now which are at the root
35:52
of current inflation are.
35:54
going to persist for a long
35:56
time and part of that is
35:58
because we just have more Demand for goods
36:01
and that seems to be be,
36:03
you know persistent and part
36:05
of that is because we're just ordering more stuff online
36:07
and we're ordering more stuff and in different ways to
36:09
ecommerce. of The
36:12
other part of it is that we live
36:14
in world now, where it's not just bow.
36:17
Downing. Street oh this
36:19
new dismissed because Delta
36:22
know McConnell, the rest kind of swamp
36:24
advice there has been
36:26
all kinds of disasters, natural disasters
36:29
be extreme weather political issues,
36:31
which has. Shut down ports and factories all
36:33
over the world of your Malaysia got
36:36
shut down and this is key
36:38
link in the global semiconductor supply
36:40
chain because, of coded
36:42
that. Was months ago, well, lot
36:45
of those facilities have been shut down again because of severe
36:47
flooding Malaysia, so what happens
36:49
is the single points of failure can get hit.
36:52
By all kinds of disasters and
36:54
then you wake up tomorrow and. unexpectedly
36:57
lumber prices are really high or you to get
36:59
new car biggest one microchip was
37:01
missing so i think that these intermittent
37:03
kind of outages are going
37:06
to persist for a very
37:08
long time it's kind of just the nature of global supply
37:10
chains Christopher,
37:12
mims thanks so much for speaking with us. Then
37:15
you so much for having me.
37:16
Mr. Premiums is a science and technology
37:18
columnist for the Wall Street Journal, his
37:21
new book is arriving today from factory
37:23
to front door why everything has changed
37:26
about how and what we. By coming,
37:29
up we remember pioneering evolutionary
37:31
biologist Edward Oh Wilson. this
37:33
is fresh air
37:35
This. "Message comes from NPR sponsor:
37:37
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37:39
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37:42
matches the electricity your home runs
37:44
on with one hundred percent clean renewable
37:46
energy by. Switching to and inspire
37:48
clean energy plan, you can make an even
37:50
bigger impact than recycling for seventy
37:53
years, it's as easy as signing
37:55
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37:57
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37:59
energy. Calm herms and conditions
38:01
apply.
38:03
Edward oh wilson a pioneer in the field
38:05
of evolutionary biology and staunch
38:07
conservation advocate, died
38:09
Sunday in Burlington, Massachusetts, the
38:11
day after Christmas. It was ninety two
38:14
Wilson, did extensive research on Ants
38:17
he develops original ideas on the evolution
38:20
of behavior exploring how natural
38:22
selection could influence the development of
38:24
the complex cooperation he observed
38:26
in Ant colonies. wilson was
38:29
professor at harvard and at prolific writer
38:31
two of his books one pulitzer prizes
38:34
terry spoke to wilson and ninety four
38:36
after the publication of his book journey
38:38
to the ants
38:40
The new book, Journey to The, and you have
38:42
these fantastic us blown
38:45
up. Photographs of
38:47
ants is low and slow. I
38:49
just under a microscope in as you enlarge them
38:52
thousands of. times
38:54
and in these and large photographs the as
38:57
Look lot. The me anyway like
38:59
dinosaurs on.
39:01
they have dinosaur typefaces dinosaur their little
39:04
and ten i look like horns coming out of the head
39:08
Then. Why prehistoric
39:12
to me and inside the and stayed
39:14
back to the dinosaur euro
39:16
so he is? That
39:19
why they look the way they do.
39:21
Well. Not just there's not a great age
39:23
I think it's a fact that they have external
39:26
skeletons ah, we
39:28
are typical mammals
39:31
in that we have an internal skeleton
39:33
in. Our
39:36
room tissues right
39:38
out to our sins or skin
39:40
or added like padding on to that internal
39:42
skeletal structure, but insects,
39:45
including ants, have the other way around
39:47
I have a. Skeleton on the outside and
39:49
they have all it's soft tissue on the, inside
39:52
ants to are blown to an evolutionary
39:54
line that diverge your own
39:57
half a billion. years ago ah
39:59
and The achieved the,
40:02
in numerous adaptations
40:04
to the world including their social
40:07
organization in way that so radically
40:10
different from our own so look at them.
40:12
or as saw inhabitants is
40:14
he will as another planet and this
40:17
planet difference in cluj The
40:20
to come quickly to the point of what
40:22
I see and them as a scientist of works
40:24
on them. The includes. They're
40:27
near total reliance on chemical communication
40:30
and, here they are really radically different from
40:32
us we are audiovisual creatures
40:34
we should realize. that our
40:36
dependence on sound and site
40:39
The get through the world and to communicate with one another.
40:42
It really rather exceptional in the animal world
40:44
and the answer much were typical and being chemical
40:47
that. is to say They release.
40:50
substances Chemicals
40:52
secretions from all over their bodies
40:55
are, they have special glands are to
40:58
for this purpose. that then they
41:00
passed back and forth The taste
41:03
they smell and is with different
41:05
chemicals. That they actually
41:08
are able to communicate with one another rapidly
41:10
and, and of sophisticated matter, for example,
41:12
Sarah chemicals they released
41:15
to alarm one another, saying there is an
41:17
enemy there.
41:18
You did an experiment on the chemical and
41:20
gives off when the and has died that
41:22
communicate to the other answers that
41:25
the AS is dead and needs to be carried out
41:27
of the. it the ant
41:29
nest
41:30
The money from him one an answer
41:32
guys who it's term just.
41:35
like any other dead thing at the it crumbles
41:37
up and may be lying on his back but it's not have
41:39
noticed by the other and rushing by
41:41
it's inside the nests ah as
41:44
we would notice Because we're visual.
41:47
The the ants in the nest
41:49
wait. The until. The
41:52
corpse begins to decay and after
41:54
two or three days. It's full
41:56
of substances, sad Har.
42:00
Find in a corpse you, know all of these
42:02
unpleasant things like try metal mean
42:04
and, and thus skate whole
42:06
and as fatty acids and so. on
42:09
and it occurred to me this we're talking back
42:11
in the fifties during the early days of
42:13
working out the chemical language of and It
42:16
occurred to me that I answer. Probably
42:19
having small brains. The
42:22
not being able to process very much
42:24
information. The pen did
42:26
not on all an array of of,
42:29
or charnel House, smells
42:32
but probably zero in
42:34
on a distinctive smell and so it. proved
42:37
it That though the since
42:39
synthetic forum many of the chemicals
42:41
that are found and corpses my, laboratory
42:45
was unbearable to visit for weeks
42:47
to remove experiment, and
42:49
I tried them one out of after the other
42:51
and, no answer and. a laboratory
42:54
and finally hit upon the astonishing discovery
42:57
That indeed, ants identify
43:00
corpse with oleic acid
43:03
when you dob oleic acid.
43:06
Earlier, gas it. A. Piece of paper
43:08
or alive and from that nest,
43:11
the treated as corpse, and I amuse
43:13
myself and students for years afterward by
43:15
you are putting us a lake acid
43:17
on. Live and send and watching
43:19
them be picked up by their nest,
43:22
Matanuska carried out and
43:24
dumped on the refuse power corpses of places
43:26
in the and said the core said pick.
43:29
themselves up and try to clean themselves often
43:31
get back into work and tried the nest, but if I
43:33
didn't get enough of that oleic acid
43:35
off or then are they would" Be
43:37
picked up and dumped on the corpse pile again
43:39
and as kept on your finally they got clean enough
43:41
to have or. to rejoin
43:44
the living on some sort of the night of a living
43:46
there to assist
43:47
A were you able to analyze whether
43:50
the living dead and could do anything
43:52
to protest being carried off?
43:55
Nothing whatsoever because you see there's
43:57
nothing in the natural world that adds.
44:00
Something. Like oleic acid to the bottle
44:02
of amp and lance, or
44:04
magnificently programmed to
44:06
do certain things
44:08
with great efficiency and speed, but
44:11
there are many things are not programmed
44:13
to do. Because others never been
44:15
any occasion in their evolution for them to
44:17
do it.
44:18
What would happen to the world is if all
44:20
the and for to magically disappear.
44:24
Ah terrible things let me preface
44:28
my. response by saying
44:30
that some Of
44:34
course we.
44:36
will do everything in our power to save
44:39
The human species of that is
44:41
that entire, meaning of
44:43
our of our own lives. but
44:45
if the human species were to disappear
44:48
from the earth The
44:50
Earth would go on. The and
44:52
perturbed in fact ecosystems,
44:54
the world would regain their
44:56
previous equilibrium and
44:58
far shorter some great meteorite
45:01
strike cause planet could count
45:03
on another billion years or so of,. undisturbed
45:07
evolution of midst great
45:10
biological diversity but if
45:12
ants these whittles despise
45:14
creatures in our feet were to disappear
45:17
Because they are such a vital
45:19
parts of the ecosystem.
45:21
Would show the turning of the soil
45:23
in the removal of dead animals
45:25
in the predation owed on an emerald
45:28
and so on our. is vital
45:30
They were removed then.
45:33
Then. We would see a partial collapse
45:35
of ecosystems on the land, probably
45:38
many thousands of other species
45:40
would become extinct soon afterward many
45:43
plants would go extinct
45:45
and ah so on there. , be a major
45:47
reorganization anna the popularization,
45:50
of the land ecosystems the world
45:53
would. suffer or if had lost
45:55
and important group my pants
45:57
Biologist Edward A. Wilson speaking
45:59
with.
46:00
The grows and nineteen ninety four Wilson
46:02
died the day after Christmas, he was
46:04
ninety two. On. Tomorrow,
46:06
so we talk about one of America's most popular
46:09
conservative commentators, talk
46:11
radio host Damn Bungie Know and
46:13
how he's trying to build a right wing media
46:15
infrastructure in time for. The midterm
46:17
elections are guess we'll be Evan
46:19
Osnos to profiles Bungie know in
46:21
the current issue of the New Yorker I
46:24
hope you can join us on,.
46:27
our technical director an engineer is audrey bentham
46:30
or interviews and reviews are produced an edited
46:33
by amy salad phyllis myers sam
46:35
rigor lauren friends rigor heidi some on
46:37
teresa madden anne marie maldonado
46:39
they marie challenge are upset kelly and kayla
46:42
latimer for british rock directs
46:44
the show for terry gross i'm
46:46
dave davies
46:48
During the pandemic a lot of people got
46:50
dogs including me what's
46:52
that many you are hungry for an economics
46:55
podcast you. say you want compelling
46:57
stories filled with economic insight but none
47:00
of the The Oregon? Well, then listen
47:02
to the Planet Money Podcast from NPR
47:05
because we all look the. Best for us.
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