A few months ago Michelle had a great chat with Casey Stevens about customer retention. Casey specialises in just that - strategies to retain your customers.

They say a customer who has already purchased from you is much more likely to buy from you in the future, than someone who has never purchased from you. Customer retention can greatly increase your bottom dollar.

We go through many tips including what we can learn from coffee shops and free wifi!

If you‘d like to contact Casey here are her details:

businesscharisma.com/
twitter.com/caseystevens
plus.google.com/+CaseyStevens/posts
www.linkedin.com/in/caseystevens

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FROST BITES is the coolest Digital Marketing podcast on the planet and we'd love to hear from you to make it even better!

To find out more about us, to get all the episodes, the show notes and leave a comment head over to our podcast website: getfrostbites.com/


We'd love to have a chat and get your discussion/interview ideas so send Michelle and Simon an email: hello@getfrostbites.com