In this week’s episode, Bill Bonbrest, hospitality guru and former COO of Tao Group, takes us on a journey detailing his illustrious 40 year career — from his earliest days bussing tables in world-renowned hot spots. Bill is a true master of curating the “guest experience” which, as he says, can never exceed the employee experience. Bill now consults other hospitality brands on how they can build compassionate, people-first leadership teams which ultimately translates to phenomenal business results. Bill’s infectious enthusiasm will inspire you to keep learning and growing, even when you are — by all accounts — a true OG.
In this episode we talk about:
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