In the third and final part of Gavin's analysis into the US Federal Government's Reform Plan and its impact on digital Government to Business service delivery, he delves into the template for the Federal Government's digital front door strategy: Farmers.gov

The change in direction toward customer-centric digital front doors to government, coupled with a wide range of innovations and transparency set a new benchmark for not just US Federal Government to Business websites, but states, municipalities and even governments outside America.

For more info and a transcript visit Government To Business.