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JDI Coaching
Hard Shop LifeClaimedEpisodes
JDI Coaching
Hard Shop Life
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Episodes of Hard Shop Life
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We created this Podcast for the Men and Women of the Automotive Industry. We've been in your shoes. Parts, Service, Bodyshop, Advisor, Technician. Our focus is share the best techniques of fixed ops departments and other departments that help p
We created this Podcast for the Men and Women of the Automotive Industry. We’ve been in your shoes. Parts, Service, Bodyshop, Advisor, Technician. Our focus is share the best techniques of fixed ops departments and other departments that hel
The most important thing when it comes to executing change at any level of your dealership, or any business, is YOU. It is impossible to expect change or improvement of the business, or the team you are leading, without first changing what you
If you don't have a scoreboard consider this... Would you set off on a long road trip without a map? Could athletes compete without knowing the score of the game, and would anyone even watch? There are many essential aspects to building and run
What is the price of success? Is it money? Is it your time? Does it cost your energy? Maybe it's at the cost of swallowing some pride. It could mean all of these things to one person and something completely different to the next person. The fa
It's 2023 and Hard Shop Life is back! As the New Year comes in, so do new challenges to overcome and new goals to hit and grow the business. The market is changing, new car inventory is no longer scarce, used car prices are coming off inflated
We are back! And in this episode of Hard Shop Life we are discussing how you can maximize your employees effectiveness by accentuating their different personalities, and strengths. Not everyone who works for you will be like you, and thats a gr
A scorpion wants to cross a river but cannot swim, so it asks a frog to carry it across. The frog hesitates, afraid that the scorpion might sting it, but the scorpion promises not to, pointing out that it would drown if it killed the frog in th
In this episode, Coach J and The GMan answer the questions they get asked the most by the listeners, and the people they meet while traveling the country. They cover everything from technology, technicians, and the industry as a whole to their
What does it mean to inspect what you expect? As a manager not only do you have to be the example, but you also have to set the standards by which your advisors operate. Now our hosts have used this saying in many different ways, but the desire
By its definition a “tool” should help you perform a job. Hammers drive nails, wrenches turn nuts and bolts, and computers can increase productivity (sometimes). It seems that lately the tools that are sold as “the next best thing” to improve s
In this episode, Coach J and The GMan interview another Superstar Advisor, Yordano. He has been in the business for around 8 years, and within six months of moving dealerships has quickly risen to the top. Everyday he strives to learn more, is
Gas prices are through the roof, EV’s are booming, and around half of all full-time workers work from home. Now, what does all this mean for an industry reliant on people driving, buying, and repairing their cars. In the field, Coach J and The
Whether you are Parts or Service, how are you supposed to maximally run your department when the other manager won't play along? Coach J and The GMan along with their return guest, Luis Romano, discuss and share their first hand experience on b
In this age of information technology, all of us have computers in our pockets capable of calling, texting, email, and many more forms of communication. Let’s also include all the money your dealerships spend on software to do the same. Yet, t
On this episode of Hard Shop Life, Coach J and the GMan talk with long time friend, and client, Luis Romano for an update on the reinvention of his San Francisco service department. In this update we bring you up to speed on our current progres
Today we brought you something very unique for the first Advisor interview of the Season! In this episode, Coach J and The GMan interview Superstar Advisor Bree. Bree is not only a brand new advisor (starting mid 2021) with no existing clientel
“The territory is not the map”. What you can see is not all that is there. So many of us in the industry don’t have someone to show us what we don’t know, and it’s very difficult to visualize what you can’t see. But when your back is up against
Why is ELR (Effective Labor Rate) such an important topic everyday in Service Departments across the country? Well, ELR is how we make sure that we are holding gross and charging the correct value for our services, but more importantly that we
Why is ELR (Effective Labor Rate) such an important topic everyday in Service Departments across the country? Well, ELR is how we make sure that we are holding gross and charging the correct value for our services, but more importantly that we
In this episode, Coach J and The GMan have on Fixed Ops Director Luis Romano to update and discuss their on-going "David vs Goliath" project. In part 1 they talked about how you go about launching this huge undertaking. Now Luis and our hosts d
In this episode, Coach J and The GMan interview Superstar Advisor Ron Connor. Ron gives us insight on what it's like to not only be a top tier advisor, but also a leader in the drive. He believes confidence is one of the most important attribut
"The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things." - Ronald Reagan Leaders in Service Departments across the nation can struggle to lead their teams to su
Recently Coach J had an experience with Tesla (specifically the service department) that wasn’t exactly what he expected, nor would you expect of an ultra-modern company like Tesla. In this episode, Coach J and the GMan talk about this experien
In this episode, we have yet another Superstar Advisor, Tony Vincent! He will go to any extent to help and provide his customers with the best service he possibly can. However, when he found himself fixing cars in the drive, he realized he may
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