Welcome back to another exciting episode of Harmonious at Lunch, where we fuel your business success with expert advice and strategies. I'm your host, Brandon Gano, and today we're joined by the incredible Stephanie Scheller, CEO of Grow Disrupt. If you're a business owner, entrepreneur, or C-Level executive looking to create unforgettable experiences for your customers, you won't want to miss this episode.

About Our Guest

Stephanie Scheller is a dynamic force in the business world. As the CEO of Grow Disrupt, she specializes in helping businesses stand out through unique and impactful customer experiences. Stephanie is also an accomplished author and speaker, known for her innovative approach to marketing and event planning. Dive into her fantasy world at The World of Haviar and discover more about her business expertise at The Stephanie Scheller.

Connect with Stephanie Scheller

• LinkedIn: Stephanie Scheller
• Facebook: The Stephanie Scheller | Grow Disrupt
• Instagram: The Steph Scheller
• YouTube: Stephanie Scheller | Grow Disrupt

Episode Highlights

In this episode, Stephanie and I explore the intricacies of creating memorable customer experiences that set your business apart. From the initial touchpoint to the lasting impression, we delve into actionable strategies that you can implement right away.

• Crafting Unique Customer Interactions: Learn how to transform every interaction with your brand into a remarkable experience. Stephanie shares her secrets to making even the smallest details count, whether it's through personalized touches or unexpected delights.
• Standing Out in a Crowded Market: Discover why doing the same as everyone else won't cut it. Stephanie emphasizes the importance of being different and shares practical examples of how to achieve this.
• Creating Event Magic: Get insider tips on planning successful events that leave a lasting impression. From pre-event marketing to on-site execution, Stephanie's advice will help you elevate your event planning game.

Key Takeaways

1. Attention to Detail: Small, thoughtful gestures can create powerful experiences. For example, Stephanie's practice of spritzing her book covers with a custom scent and adding personalized notes.
2. Marketing Focus: Spend more time and energy on marketing your event than on perfecting the details. A well-marketed event will attract attendees and ensure its success.
3. Continuous Engagement: Keep your brand at the forefront of your customers' minds through ongoing, meaningful interactions. This approach turns customers into loyal advocates.

Notable Quotes

• "If you do the same thing as everyone else, you get the same results as everyone else. You have to do something different."
• "Every time someone interacts with your brand, that's an event. That's an experience."
• "Stop trying to overcomplicate the event. Simplify your agenda and focus on exceptional marketing."

Episode Insights

Stephanie Scheller shares her unique perspective on making every business interaction a standout experience. She draws on her vast experience in event planning and marketing to provide practical tips that any business can implement.

From simplifying your event agenda to focusing on marketing efforts, Stephanie's insights are invaluable for anyone looking to create a memorable customer journey. Her emphasis on personalization and continuous engagement highlights the importance of making customers feel special and valued.

Connect and Grow

If you found this episode valuable, make sure to like, comment, and subscribe to Harmonious at Lunch. Visit Whadif for more business insights and resources. To dive deeper into Stephanie's world, check out The Stephanie Scheller for additional tools and strategies to grow your business.

For an exclusive opportunity to learn from Stephanie in person, consider attending her invite-only events. Fill out the form on her website to express your interest and secure your spot in one of the most transformative business events available.

Stay tuned for more episodes packed with actionable advice and expert insights. We’re here to help you cut through the noise and achieve next-level growth in your business. Thanks for listening, and we'll see you on the next episode of Harmonious at Lunch!

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