Join our CEO Denis Ahern, and Business Development Manager Helena O' Brien on Ep #9 of the IMS Hotel Tech Unwrapped podcast series, where we unravel the pivotal role of technology in hospitality.

Watch episode here: https://youtu.be/1es1wkW02uo

In this episode, Denis and Helena discuss the role of hybrid technology in facilitating work while traveling. They explore the importance of creating a home-like experience for guests and the need to provide office-to-office experiences. They highlight the significance of connectivity and the use of digital signage technology in common areas to show schedules and provide wayfinding.

Takeaways

• Digital signage technology can be used to show schedules, provide wayfinding, and offer branding and advertising opportunities.
• Making it easy for guests to book meeting spaces and ensuring staff are trained in using the technology is important.
• Hotels have the opportunity to showcase their commitment to sustainability through the use of technology. Ensure team buy-in and familiarity with video conferencing technology
• Provide a digital end-to-end experience for guests
• Create an office-like environment in meeting rooms
• Consider the sustainability aspect of technology use
• Explore the potential of hybrid conferences to reach a larger audience

Chapters00:00 Introduction and Purpose of the Podcast03:22 Reflection on the Journey of the Podcast06:16 Creating a Home-Like Experience for Guests09:07 Facilitating Office-to-Office Experiences12:12 Simplifying the Booking Process for Meeting Spaces15:32 Enhancing Communication and Wayfinding with Digital Signage19:07 Technology and Sustainability in the Hospitality Industry21:02 Transforming the Video Conferencing Experience23:55 Partnerships and Expertise in Audiovisual Solutions26:59 Creating Office-Like Environments in Meeting Rooms28:51 Embracing Sustainability in Technology Use