Home insurance customers – the most valuable group of customers to P&C carriers. How can agents attract them? Plus, Lemonade’s struggle to convert their renter customers into home customers and the fuel that powers this podcast.Home Insurance Customer Service and Reputation—Not Price—Drive Lifetime Customer Value, J.D. Power Finds (https://www.jdpower.com/business/press-releases/2020-us-home-insurance-study)Lemonade's insurance recipe makes some consumers wince (https://www.propertycasualty360.com/2020/11/03/lemonades-insurance-recipe-makes-some-consumers-wince/)The best podcasts for insurance industry innovators (https://nexxworks.com/blog/the-best-podcasts-for-insurance-industry-innovators)