As part of September's Women in Medicine series, Dr. Anne Pendo sits down with Dr. Tamara Moores Todd, an emergency medicine physician who in her role as a Medical Director in Care Transformation, works closely with emergency medicine, trauma, and urgent care providers to "make everything you click a little bit better" so providers can spend more time on patient care, and less time on busy work. Dr. Moores Todd talks about how she maintains optimism amid sometimes overwhelming negative emotions from those who are using iCentra, including staying focused on goals, being more transparent about the incremental steps that are improving the EHR experience, and maintaining strong relationships with colleagues at the front line so she can listen to their needs and help make the tools providers use every day more efficient.