Dr. Anne Pendo, senior medical director for the experience of caring in the office of patient experience, talks with Tyler Haberle, MD, an internist from St. George about taking complex scenarios in the EHR work and distill them down to get the job done. Learn how he goes beyond the feelings and usability issues of software complaints to help other providers do their best work. What is his “rocket fuel” for partnering with providers? Learn how he approaches issues and teaches providers to "love the one [software] they’re with" and use it to save time and bring value to their work.