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May have heard me reference the idea of
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maniacs on a mission and how much that
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idea excites me. Or. David Center is
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my favorite maniac. I'm one of my favorite
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podcast. Through. Studying the lives of
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With. Well over three hundred episodes. Your heroes
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you can find your way to David's great podcast
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in the show nets. Hello
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and welcome everyone! I'm Patrick or Shaughnessy
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and this isn't best, like the best,
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of markets, ideas, stories and strategies that
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our podcasts and. Looting edited transcript,
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your nose and other resources to
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keep learning a drink Losses. Africa
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show the see if the Cel. All.
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Opinions expressed by has has cats
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are slowly their own opinions do
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not reflect the opinions of positive.
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This podcast is for informational purposes
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only and should not be relied
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upon as a basis for investment
2:24
decision clients. A pacifism play maintains
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his innocence and the security's discussed
2:28
in this test. To learn more,
2:30
visit P S U N. Send.
2:38
Adam is the Chairman and Ceo of
2:40
Sand Our Companies and the executive chairman
2:42
and founder of Material Back. He's.
2:45
Got and entire ecosystem of businesses and
2:47
brands that has brought him into the
2:49
game of media materials and beyond. From.
2:51
Creating the beauty products subscription model, to
2:53
getting magazines in the hands of billionaires,
2:56
to transforming the design industry with overnight
2:58
access to samples. When Adam starts a
3:00
business, he writes his own rulebook: We.
3:02
Discuss the founding stories of his most
3:04
interesting companies, his obsession with targeting pain
3:07
points and is philosophies for when to
3:09
go all in and betting on himself.
3:11
Please enjoy this great discussion with Adam
3:13
Sandler. To
3:16
Adam, I'm really excited to introduce
3:18
the audience to one more interesting.
3:21
Business. Ecosystems yours that I've encountered in
3:23
a number of years and I thought of
3:25
fun would introduce why do you do is
3:28
to say at the start that you have
3:30
found a way to the gas. In.
3:32
A business, partially the business, but I think
3:34
most he was. He's not a good business
3:37
which is magazines so maybe you could describe.
3:40
A little bit about what you've built and how
3:42
you on it. Especially given that
3:44
they've done in such a unique way
3:46
in a place that I I, I
3:48
don't think a lot of Heat of
3:50
the Seas hearts were returned Seeking capital
3:52
controlling investors are seeking out he'd I'm
3:54
buying up all these magazines for You've
3:56
done an incredible job and I was
3:58
a lot heartier. Tirico. The men tend to
4:00
establish will get into but it had been inching
4:02
wedge to start the conversation because I have retired
4:04
and as you like it before, Athletic.
4:07
Thanks. I definitely have a little
4:09
units have. A look at Been
4:11
an entrepreneur my entire life in high school.
4:14
As an entrepreneur, the freshman in college big
4:16
I had two thousand employees and I was
4:18
an entrepreneur. It's a my blood. About
4:21
twenty two years ago when I started this
4:23
company. I have a lot
4:25
of media and I started in
4:27
the magazine business prior. I adore
4:29
cluster publishing companies. I had built
4:31
media companies. And. When I started
4:33
this company I sort of got this
4:35
lot of media. I'm going to build
4:37
a foundation in magazines. I loved magazines.
4:39
person's a kid, I would always buy
4:41
magazines, I would spice exhaust the new
4:43
stands and just dream of all kinds
4:45
of great things that are you discovered
4:48
things, wins, Popular Science or the architecture
4:50
magazines or Rob Report. in the early
4:52
days I remember as a kid on
4:54
seventh grade on the bus read Robber
4:56
Port like a crazy person and I
4:58
was fascinated by magazine slams one them
5:00
and I started the company and helped
5:02
build with. The not.com which is this
5:04
incredible media platform very much online and
5:06
item. I'm going to go back and
5:08
I'm going to build a company from
5:10
scratch and I've been sort of magazine
5:13
so I started and the beauty category
5:15
having no particular of finity personally for
5:17
it but I thought this was an
5:19
amazing category and very quickly as I
5:21
started to build the media business. We.
5:24
Started to inject a lot of
5:26
innovation in our second. So.
5:28
It looked like a magazine that
5:30
it was. in. Every magazine that
5:32
I started required I started to
5:34
inject a lot of creativity. Big
5:37
if I saw. This. Convergence I
5:39
sought. Media still very strong Indices:
5:41
Early two thousand Media was very
5:43
strong. Magazines were very very strong.
5:45
But you have is coming threat
5:47
of digital advertising. And
5:49
I never gave him. A
5:52
Say it like that. I never gave them to
5:54
a print company saying. My. God
5:56
Digital is here. Let's. Kill.
5:58
The magazines and so. The web
6:00
sites are nuts. Can have your salvation. I
6:03
always thought that we could build very
6:05
innovative business models into everything we did.
6:08
So we sort of beauty magazine in
6:10
two thousand and five. Very
6:12
successfully profitable on it's first edition. Very
6:14
proud of that. But a year into
6:17
that business as I'm scaling up. I'm.
6:19
Sitting with advertisers Interesting. out of your we
6:21
love what you're doing in the magazine business.
6:23
We love this magazines. Very unique. Ten
6:26
dollars on that it was publish or twenty
6:28
years later. I still own you Beauty. It's
6:30
amazing. Amazing business. The industry loved
6:32
the Maxine they love. The thinking was
6:34
very different from everything about this magazine.
6:36
Visually our sub duration strategy are nice
6:38
and strategy evans was different. But.
6:41
I would sit with manufacturers of product and
6:43
I would say tell me your problems, tell
6:45
me your pain points Mrs. What I do
6:47
this the theme Patrick in every single thing
6:50
that I do in any business like build
6:52
I love to start pinpoint to they always
6:54
say. Don't. Tell me the
6:56
pain points as you think they relate to
6:59
me a magazine publisher Tommy Pain points and
7:01
I'm sitting a meeting and I'll sex. And.
7:04
This beauty company big big company is
7:06
Adam. What We love the magazine. We
7:08
buy ads in it but if people
7:10
just try our product. They're. Gonna
7:12
love it. We have got this incredible product. Our
7:15
struggle as how do we get it under qualified
7:17
hands not hands. How do we get our sample
7:19
and a call for hims and I went back
7:21
with the team. I remember it was yesterday. we
7:23
sat in a room and I said guys that
7:26
got this idea. I love
7:28
recurring revenue. Businesses. My
7:30
best friend is the Ceo of one
7:32
of the largest alarm companies have been
7:34
so life in the alarm industry and
7:36
in college he would talk about the
7:38
recurring revenue dozens of alarms and I
7:41
learned a subject matter expert in the
7:43
alarm industry just as close as my
7:45
best friend building all these incredibly successful
7:47
companies. But I love this idea of
7:49
they're not selling alarms, they're providing a
7:51
recurring revenue service at incredibly high margins
7:53
by monitoring. slice of how we bring
7:55
that into Media: Has reprint revenue come
7:58
into Media and we started to. Really
8:00
Innovate and I invented like probably
8:02
were the first one. spent many
8:05
years to that. This beauty subscription
8:07
program we had is ten dollar
8:09
magazine. Readers. Of the back
8:11
in two thousand to a woman buying a
8:13
beauty magazine at ten dollars when the competitors
8:16
are three dollars we have is very incredible
8:18
is an. Incredible audience.
8:21
And. I said what would they pay if
8:23
they could try the newest cost products
8:25
will be son subscription. Why Strauss four
8:27
times a year? So we went to
8:29
the beauty companies and what I learned
8:31
was. The. Credibility of the magazine.
8:33
You'll hear this is a common thread
8:35
it in my career. the Credibility. That
8:38
the magazine gave me. Allowed.
8:40
Me to go to a giant beauty company and
8:42
say. I know it's going to sound
8:44
crazy, but I want you to take an eighteen
8:46
wheeler full, a full size products and bring it
8:49
to my warehouse. I'm not going to
8:51
pay for the products, but I'm going to guarantee that
8:53
I get it in the hands of women who are
8:55
willing to spend a few hundred dollars a year to
8:57
try. The. Product. Well. That
8:59
was at the time revolutionary. We were
9:01
the first ones we were unaware. We
9:04
are in Time Magazine in the Wall
9:06
Street Journal and we invented this beauty
9:08
subscription. This is which today there's Dell.
9:10
So many of them, the birch boxes
9:12
of a world that hasn't got a
9:14
lot of early credit done and on
9:16
if you got if see now doing
9:18
incredibly well scaling. But that model was
9:20
invented and it was a great example
9:22
and we still to this day have
9:25
that business and it's a very profitable
9:27
business worth. But we were suddenly seen
9:29
not. As a magazine we were suddenly seen
9:31
as an innovator in the beauty space and
9:33
at help the some more ads. So
9:35
that Fema carried out that as I
9:38
did build. The. Media
9:40
platforms. It. Allows us to
9:42
get into other kinds of businesses. Businesses
9:44
are. In many
9:46
cases, sexier. More interesting than
9:48
magazines. but the magazines. Gave
9:51
us the authority, To. Create
9:53
these kinds of do businesses and. I've.
9:56
Always tried to run with
9:58
that thought. When I've been our
10:01
strategy and still has to this day. I'd.
10:03
Love to divide the conversation into first
10:05
how you build that distribution through a
10:07
media property belts are bought and then
10:09
the second part of our conversation get
10:11
deeper into the details, material back and
10:13
other businesses that you built on top
10:15
of that distribution. Just like the example
10:17
that you just gave the first, the
10:19
want to get to that what seems
10:21
like a very hard part which is
10:23
launching a new media property and be
10:25
innovative You said in are you get
10:27
the customers in circulation strategy The advertising
10:29
strategy. So how did you approach? You
10:31
could pick new beauty or. Pick any
10:33
other property that you want to when you're
10:35
approaching an opportunity. How do you know what
10:37
is not for Tuna? The what does that
10:40
mean to be innovative in your circulation strategy
10:42
and your pricing strategy or whatever else? Walk
10:44
us through maybe one or two of these
10:46
specific property examples just on the media site.
10:49
So. Get a little specific to magazines for a
10:51
minute. it'll help your i think understand or at
10:53
least don't give your light into how I thought
10:55
so. Back in two thousand and
10:57
even to this day. If. You think
11:00
about magazine subscriptions? tyranny Generic magazine that
11:02
you might subscriber media used to subscribe
11:04
to U C Twelve issues for twelve
11:06
dollars and by the you get a
11:08
job that. Why? Was it
11:11
so cheap? Why? Was publishers Clearinghouse
11:13
a thing? Why could you redeem
11:15
Frequent flyer miles back in the day
11:17
and incredible company? Michael logo. Snaps.
11:20
Why did you do that? Because publishers
11:22
got hooked on a drug. Called.
11:25
Circulation. So. What does that
11:27
mean? That means that a magazine says
11:29
we have five hundred thousand people that
11:31
love us so much they'll pay to
11:33
get a subscription. We have six hundred
11:35
Eight. A million people are paying Soak
11:37
There was an arms race created. By.
11:40
Getting. Mass. Eyeballs
11:42
to. Subscribe. Welsh.
11:44
A secret of magazine business. Again, it's old news
11:47
if you know the industry was. In
11:49
many cases, publishers use third parties that will
11:51
keep all the money and they give the
11:53
publisher a penny The publisher goes thank you
11:55
for the penny it's paid. We. Got
11:58
paid readers. And when you
12:00
look the demographics of these magazines you go.
12:02
You have a million readers breeding a high
12:04
and home magazine with an average household income
12:06
of eighty thousand dollars. That doesn't make sense
12:09
well there and arms race to get a
12:11
million readers. And what I saw in the
12:13
magazine business was. My. God,
12:15
that's a pretty flawed strategy Would I
12:18
want are the best readers? In
12:20
two thousand and five and was rewarded at
12:22
the best readers. That is
12:24
them painful rate for magazine
12:27
so. We went and we launched.
12:29
It is one of my magazines born. I launched
12:31
New Beauty. I said. I don't want
12:33
all the readers. And. I don't want
12:35
bulk bible. Also if it's a very
12:37
expensive losing proposition in my opinion would
12:39
I want is I want a woman
12:42
that walks into a new stem that
12:44
says i'm going to buy that really
12:46
stick Gorgeous beauty magazine that's ten dollars
12:48
and we literally abject was what's the
12:50
value of a ten dollar magazine by
12:52
are almost the cost of the your
12:54
subscription. And what I did as I
12:57
spent all of our money. Buying. Up
12:59
every slot on every newsstand that I
13:01
could. We would spend more money with
13:03
Barnes and Noble than any other publisher
13:05
because I said this is real estate
13:07
for me. I'll never make money selling
13:09
magazines, in fact a lose money. but
13:11
that's where I'm going to get the
13:13
best readers. What happens? The magazine gets
13:16
the best Reaper smaller. We never were
13:18
the biggest. But
13:20
somebody buys tend or magazine. Will.
13:22
Now engage in a different way. So
13:24
the circulation strategy was very different and
13:26
what I said was if I put
13:28
the quality into the paper, the design
13:30
and content, if I put it into
13:33
making sure it's and the best train
13:35
stations, the best airports everywhere I will
13:37
get the best readers And we did.
13:39
and to this day that strategies never
13:41
change. With almost everything we do, I
13:43
want the best readers. I don't want
13:45
the most readers. I own
13:47
company called Media Jet. It's sixteen
13:50
meg, seventeen years old. About
13:52
seventeen years ago I bought up all the
13:54
rights and private airports to put new stance.
13:57
Originally was just for my magazines. Why?
14:00
Because and you know, rest assured anyone
14:02
flying on a regular basis? Private Lily
14:04
And you know this. Is.
14:06
Just a different demographic. I'm ready
14:08
to charge them from my magazines.
14:11
It's funny. we were buying of really
14:13
big magazine and two thousand and ten
14:15
and was talking to the present of
14:17
the company were buying and from and
14:19
I told them about media jap jokes
14:21
chemically my secret weapon because you can't
14:24
imagine how many magazines and never forgot
14:26
that he said adam, that's stupid son
14:28
would stupid He said that public place
14:30
distribution on your audit agencies just tell
14:32
that to zero you're wasting money and
14:34
I said that is why. I'm
14:37
buying your magazine that said cents on the
14:39
dollar as a because I don't hear about
14:41
the audit. I want. Twenty.
14:43
Five thousand copies of months going, the
14:46
people getting onto on airplane burning. Ten
14:48
thousand an hour to fly. And.
14:51
That was the whole things. We were this country
14:53
and from day one so it looked like a
14:55
magazine. But. All the sudden
14:57
we got a recurring revenue business. here. we
15:00
got a data business. There were circulating are
15:02
magazines getting in the hands of the best
15:04
people so I was just outsider. The.
15:06
Came from the outside of the business. And
15:09
I just said. Were to do nothing
15:11
the way that magazine stoops and a lot
15:13
of times with these big magazines closes because
15:16
that a train the advertisers to buy eyeballs
15:18
by the pound. Not. The quality
15:20
and look at it you'll see now. There.
15:22
Are some magazines that have been
15:25
very successful. Monocles a great example.
15:27
Todd Relays I think a genius
15:29
of the stuff. He makes an
15:31
expensive, beautiful, cerebral magazine. The goes
15:33
to a really good size audience.
15:36
but finally and days highly educated,
15:38
that's the right demographic. But when
15:40
you got a generic magazine going
15:42
to two million eyeballs, It's.
15:45
A same thing is now buying
15:47
programmatic ads online like blinking banners
15:49
that are twenty six cents of
15:51
thousand on a generic site showing
15:53
you generic as they just don't
15:55
work. I relate the old circulation
15:57
models to that. And so the
15:59
magazines or think today. Have. Gotten
16:02
better at that and try to go after those
16:04
better audiences. but that's been. Our Foundation.
16:06
From. Day one of that allowed us to
16:09
come out of nowhere and become. Successful.
16:12
In a very tough, competitive market.
16:14
Can. You tell the origin story of media
16:16
chat and what it was like in the
16:19
early days to go by up that distribution.
16:21
What was the actual process of building what
16:23
you have today which epic anyone listings get
16:25
to agree? Cloud does seem incredibly valuable to
16:27
own the rak in all these places where
16:30
the highest and customers frequenting and picking up
16:32
you're saying naturally guy born and a lot
16:34
of copies go through their who cares how
16:36
it's measured every grid Seibel. Now that I'm
16:39
really curious to hear the story of how
16:41
you built it up and what the stages
16:43
of that were and. What lessons you learned
16:45
doing it. We. Had a biter
16:47
away him. And. It's still very expensive.
16:49
we locked and a really long term contracts
16:51
to be doing it so long but was
16:54
this amazing thing that happened We started at
16:56
No seven and he was thought they were
16:58
resistant they didn't have they wanted than it
17:00
was hand to hand combat to get a
17:02
app, the or even a great. And
17:05
then the crash happens. And.
17:07
Private aviation with a remember the president
17:10
was maligning people find privately. Well.
17:12
All of a sudden. Fps subs
17:14
really hurt. And we
17:16
got a call from an F B O A
17:18
group and I like we want more. New sets
17:21
are like well that's great but weekend for to
17:23
pay you set a crappy economy and your expenses
17:25
are oh. Don't worry about the
17:27
money. Our. Passengers lobby or magazines
17:29
because it was all my eggs. The
17:32
great story was we had a feel saying
17:34
when no one was flying they would have
17:37
their big customers who had Jeff they're going
17:39
a box of those magazines and seven to
17:41
me I'm in a cheap they want the
17:43
free magazines so the appeals started to see
17:46
that it was an amenity. It
17:48
was something that the passengers. Really
17:51
loved and that's helped us expand and
17:53
walk into these very long term exclusive
17:55
agreements. What we've had no place for.
17:58
Many, many, many years. Cause we
18:00
made a big investment into the fiscal
18:03
newsstands, the infrastructure, the distribution, and it
18:05
was never designed to be a
18:07
profit center for us. It was designed
18:09
to be another secret weapons. It was
18:12
designed. For. Me to say. What's.
18:14
The vibe those real okay. Had
18:17
ten dollar magazine buyer at Laguardia.
18:19
That's great but. Someone. About
18:21
spend eighty thousand dollars of jet fuel.
18:24
To. Go round trip Miami away.
18:26
Oh. That's a different reader. And
18:28
by the way, those people are not
18:30
cracking, Laptops are working on spreadsheets each
18:33
way. They're on aeroplanes and they take
18:35
our magazines and allowed us to cement
18:37
are ownership of those spots. and it's
18:39
a win win for everybody. What?
18:42
Is it variables that make a print
18:44
publication more attractive? I would suspect that
18:46
if you had a magazine that was
18:48
just all words, know, images, or certain
18:50
categories you couldn't care less about today
18:52
and you think are much more viable
18:54
as purely digital both. Talk about the
18:56
future of print and digital as a
18:58
spectrum working together. Sometimes what are the
19:00
variables that matter to you along that
19:02
spectrum The make something more or less
19:04
attractive at different plots. First.
19:06
You gotta talk about the content itself.
19:09
You're. Not going to get news from
19:11
magazine anymore. There's. A lot of things of
19:13
the max is don't make any more sense for. I.
19:16
Also think that. If
19:18
you're not going to put unbelievable
19:20
quality, Into not just the content
19:22
and the photography, but the paper and
19:24
the printing. If it doesn't feel luxurious,
19:26
why make it in print? In.
19:28
Ten years from now they will be print.
19:31
It's gonna be a lot less. It's gonna
19:33
be a lot fire and it's gonna be
19:35
beautiful Objects as they were, The coffee table
19:37
books, comedy awards have never been more popular.
19:39
We just acquired an incredible. Architecture
19:41
Coffee Table Book publisher and.
19:44
The. Sales have never been bigger for these
19:46
gorgeous beautiful art pieces. The go on
19:49
your coffee table I think print. Has
19:51
a place for that, but I think
19:53
print is part of an important ecosystem
19:55
that. Oblivion. Not print magazines
19:58
or the future and everything else is there.
20:00
It is an important part of an ecosystem
20:02
to build a company. In certain
20:04
areas where visuals matter. So
20:07
Lox magazine is something I started
20:09
in two thousand and five today.
20:12
It's an unbelievably massive business. There's
20:15
more advertising lox been the top two
20:17
or three artful magazines combine, but we
20:19
focus on quality. You wanna open a
20:21
two page spread and look at a
20:23
gorgeous house and read about Designer? That's
20:25
something that transports you like a book.
20:28
News Investment Information Know you want to
20:31
listen. You wanted to interact with video
20:33
with podcast you wanna be able to
20:35
have a get closer to the and
20:37
user they're so there's a place for
20:39
it. I think my. Skill
20:42
as been. What can you build on thought? When
20:44
I bought Interior Design Magazine which was in l
20:47
on the hundred years old. And
20:49
I bought that magazine coming out of the recession.
20:51
Against the advice of everyone I knew
20:53
in these sitting out of your literally
20:55
the words were you're catching a falling
20:57
knife Yes it's still tough because the
20:59
economy but I believe we can fix
21:01
it And we did and said amazing
21:03
centerpiece of our business to make. This.
21:07
Is when it really hit me
21:09
I acquired interior design again. The
21:11
bible. You. Vote for Fashion
21:14
Interior Design is Bob Forks
21:16
Commercial Interiors. So. Interior design
21:18
has this. Plus thing.
21:21
It's. Thirty five years old. And
21:23
I didn't even understand it well as
21:25
acquiring the whole business or all sitting
21:28
watching these screens was a Waldorf Astoria
21:30
Ballroom during December was beautiful place in
21:32
the world and were watching these documentaries
21:34
of their life's work as a big
21:36
deal with the in a housing for
21:38
and your design But I stood back
21:40
and I said this is. An
21:43
incredible amount of power we have.
21:45
That in many other instances as I
21:48
was building my media company led me
21:50
to think I think very differently. Than
21:53
I think most other media leaders
21:55
were doing at the time. I.
21:57
Remember us as to speak on a panel, the
22:00
really big media conference and I'll do a lot
22:02
of stuff. I'm always under the radar. And
22:05
I said to the gentleman who see of
22:07
time into the time I said look I'm
22:09
pretty contrary him to the digital stops. Not
22:11
as a digital advertising is not right but
22:13
as a magazine or know you're gonna kill
22:15
at Facebook Google yeah but as a producer
22:17
of Time Magazine and on of the you're
22:19
gonna dominate digital. Is. It going on.
22:22
I love it. You'll be the contrary on
22:24
the stage. I remember my message to the
22:26
people in the audience and every employee I
22:28
had and I would always say this was.
22:31
I don't believe that. A. Magazine.
22:34
Producer. Again, There
22:36
are certain out wire splatter believe
22:39
that a magazine producer themselves big
22:41
magazine business is going to be
22:43
able to replace the last dollars
22:45
in print and by the way
22:47
print very high margin. I
22:49
don't believe you're gonna have a place last dollars with.
22:52
Blinking. Banners and sake content and all
22:54
the other fun and games that everyone does.
22:57
I said in this was my thesis
22:59
for the business. And stores to
23:01
this day is. What can you
23:03
build on top? Of. Your
23:05
media business. There's
23:07
no media that gibbs your license
23:10
to do something much, much bigger.
23:12
I only gave this example. It's
23:14
juvenile example, but. If
23:17
as Vogue Magazine, Anna Wintour. Who
23:20
owns fashion and vote on such?
23:22
But. Of Anna Wintour would have sat down
23:25
with a team of engineers and she
23:27
said we're going to figure out how
23:29
to completely reengineer the work flow of
23:31
the fashion industry. And we're
23:33
going to create software to completely transform.
23:35
The fashion industry, I
23:37
think I can go and get it adopted. Snap.
23:40
Could you imagine someone like Anna Wintour walking
23:42
into the Ralph Lauren? Personally, Ralph I think
23:44
I have completely reimagine bashed by Might be
23:46
crazy. But. I want you
23:48
to try it. That's a
23:50
ten. The the conversation with someone like Ralph
23:53
weren't gonna go down to was people in
23:55
got a guy Amazon Listen Software Get ready
23:57
be as we're going to give her every
23:59
bit of tests versus to guide is in
24:01
a dorm room. Start off. The.
24:03
Not getting into the building, let alone gonna
24:05
see a reference. So a great example of
24:08
that everyone can understand of. Could
24:10
a magazine build something that has credibility
24:12
in it's industry well beyond and way
24:14
more valuable than the magazine? And that's
24:17
why I started to and going back
24:19
to the test tube which is the
24:21
beauty sampling business. That.
24:23
Was our first experience a year in.
24:26
There. Will be making more money even in the
24:28
magazine was super high margins. That thesis carried
24:30
me through where I kept saying to my
24:32
internal teams guys. What? Are the tools
24:35
and services we can build for our
24:37
industries? Don't think about what ads weekend.
24:39
So sure we gotta sell ads and
24:41
we still saw a heck of a
24:43
lot of ads across all my media.
24:46
Digital Video Prince it's a foundation for
24:48
us, but. When. I started to
24:50
think. Bigger. I
24:52
started to say I've got this. Incredibly
24:55
fortunate position of being are
24:58
trusted partner and the design
25:00
industry. And. That gave
25:02
me liberty to go talk to. Manufacturers.
25:06
And designers. Back. To the
25:08
same thing, I love to ask what are
25:10
your pain points but I had that license
25:12
am I also had capital I didn't have
25:14
to go and raise money. I was able
25:17
to fund all of the R and D
25:19
and all the proof of concept myself and
25:21
Mature Bank is a great example of that.
25:23
And you're like, really came as a byproduct
25:25
of let me really think, what can I
25:27
do that's. Game changing and I
25:30
couldn't have done. and I really really
25:32
could not have done it. Without.
25:34
Bee Media and the people that worked
25:37
in those media companies and relationships that
25:39
they built with the biggest brands in
25:41
the world that had I Love and.
25:45
For. My media brands that would at least
25:47
listen to the and there were many many
25:49
meetings where I'd say look. This.
25:51
Is years away. But what? Us? And.
25:53
We start to hear designers
25:55
and Ceos of these design
25:57
companies the manufacturer bit tight.
26:00
Paint. And. What I Love
26:02
recently said: i'm out of my God. you built
26:04
that. That's change in St. Patrick.
26:06
How many times you talked about what
26:08
your podcast like? Marketplace Sweeney: Two sides
26:11
to really make that flywheel work? We
26:13
had both sides a pretty amazing level.
26:15
We have that trust so it was
26:17
amazing. I remember going into a meeting.
26:20
With. One of the largest architecture firms in the world.
26:23
And. I was walked in but one of
26:25
the board members and it was a big
26:27
group of people competing and he says you
26:29
but I know Adam is but you know
26:31
what he notes and he talked roller magazines
26:33
and things and I forgot as he said.
26:36
He's a friend of a fan. The
26:38
what Have I done for fifty years written
26:40
about them awarded them inducted into the Hall
26:42
of Fame. Steve, a friend of our son.
26:45
And. He's got this crazy idea she wants
26:47
you to help him refined and he's wrong.
26:49
Decision makers in the front and walking in.
26:52
With. This relationship and this
26:54
trust were murdered. I help
26:56
him. With. Us because he helps
26:58
us. And it was those moments that stuck
27:01
in my mind as these things that you
27:03
can't do as an outsider no matter how
27:05
brilliant you aren't much cash you have. It's.
27:08
Very far to do that in certain
27:10
industries and we are fortunate enough to
27:13
have worked really, really hard in the
27:15
media businesses and employ incredibly talented, brilliant
27:17
people that helped to build those brands
27:20
And that allowed me to the move
27:22
to the next big thing which is
27:24
okay, let's French change how the whole
27:27
industry runs and that led me to
27:29
invent a building and really scale material
27:31
that. Was. Tell that story now
27:33
just of but some perspective for those listening,
27:36
but I'm familiar with the business. It be
27:38
hard to imagine even if you took all
27:40
your design related magazines and maybe all the
27:42
ones in the world will, they would not
27:44
be valued collectively at two billion dollars. That's
27:47
the last number I saw for the valuation
27:49
for Material Banks to the business. Built on
27:51
top of this trust and distribution that he
27:53
just talked about is worse, probably a lot
27:56
more than the media properties themselves could ever
27:58
be. And such a great excuse. The tell
28:00
that business story and I guess go back
28:02
to the original problem to use your theme
28:04
that you encountered in the industry and how
28:07
Material Bank and how you solve that with
28:09
the business. the founding moment of it. Yeah
28:12
I started to do but I always
28:14
do every one that works me with
28:16
the some very familiar. I started to
28:18
ask about pain points and I started
28:20
to make sure. That. These weren't
28:22
marketing pinpoints. These weren't what do you think
28:24
I can solve? Real I said. Tell.
28:27
Me: what are your problems just in
28:29
general As a designer, tell me or
28:31
frustration points. As a
28:33
Ceo of a company that globally
28:35
makes carpet tommy your frustration points
28:37
would have started to see. Was.
28:41
This. Is a cowardly of
28:43
our industry. Was becoming a
28:45
real pain points of here is in essence
28:47
the problem. Is. So the designer
28:49
and a designer would say mock. A
28:51
building, A hotel. I've done
28:54
a spec. Eighty. Thousand square
28:56
feet of marble. For this incredible
28:58
hotel. And I'm going to
29:00
find just the right product. Well what a
29:02
designer does that? They spend months looking. They're.
29:05
Getting samples are doing all kinds of
29:07
things to make that decision and by
29:10
the way as they get further and
29:12
further and design process now the client
29:14
the owner is trying to get those
29:16
samples. Least. Decisions or me
29:18
with this physical samples. They
29:20
go in, you switch to a manufacturer
29:23
and you say something about paint. What's
29:25
most a ball. Marketing is harder than
29:27
ever. Google. The rates
29:29
are unimaginable. How expensive it it
29:31
is, it's getting harder to market.
29:34
Or refs can get into see designers like
29:36
they used to. just carter in general and
29:38
oh by the way. Twelve.
29:41
Percent of my revenue. Goes. To
29:43
sampling. All percent of revenue.
29:45
Yeah, sampling is not going anywhere. And by
29:47
the way, I don't care how good the
29:50
goggles and have to feed black gloves get.
29:52
Your not speaking eighty thousand feet of a
29:55
marble by going well looks good on the
29:57
goggles. Legal advice. You
29:59
max? Down from twenty Marvel's the
30:01
three. But. The physical review
30:04
of a sample to make a
30:06
buying decision is this a central.
30:08
Messy. Complex that. And.
30:11
I remember. Some. Of the work for
30:13
me at the time. Many years ago when I sort of
30:15
this crazy idea. How talk to
30:18
designers and see I posed everyone most of. What
30:21
if I could change the way
30:23
that whole process happens? Article tell
30:25
you a little side story. I.
30:27
Am obsessed with. Collecting.
30:31
Data points and knowledge my brain does
30:33
not turn off. I got all you
30:35
collect data points and I collect. Just.
30:37
Bits of information and knowledge. My.
30:40
Whole life and a cup is
30:42
curiosity for. Everything.
30:45
I'm immensely curious about everything
30:48
and. There. Was a company
30:50
called Micro Warehouse i think was
30:52
or by Felix dentist who passed
30:55
away on maximum. Brilliant English businessman
30:57
and islam and nineties and Micro
30:59
Warehouse. Company is ahead of
31:01
its time. I would get the catalogs. And
31:04
on the cover of The Cabling remember it like it
31:06
was yesterday. There was all with a headset on and
31:08
it said. Order. Anything from
31:10
our catalog by three am.
31:13
And you'll have to more. This is the
31:15
nineties. Amazon wasn't even a thing. And
31:17
I would only order from. Because
31:20
in the nineties I was wearing every had
31:22
those building my company and I would drive
31:24
home at midnight and working all day and
31:26
night ordering a laptop for some employee starting
31:29
the next day one and I call, I'm
31:31
talking to the operator military drive and giving
31:33
up my credit card over the phone and
31:35
I still have a question how the hell
31:37
are you getting the a laser printer, a
31:39
Crt monitor and computer tomorrow? she does. Oh
31:41
sir, that's really easy, just weird. Or at
31:44
the Dhl headquarters it's like I heard nothing
31:46
else rest the night. This the most brilliant
31:48
thing I've ever heard of my life. And
31:51
then why isn't every warehouse at the
31:53
Dhl headquarters by the way? Unopposed shopping
31:55
at three in the morning. I'm getting
31:57
whatever price a given because I wanted
31:59
to world. Probably Amazon trump this
32:01
and ran with this website. But.
32:04
Micro Warehouse. Why does this incredibly
32:06
visionary company that would get me
32:08
everything the next day? He lives
32:10
of the nineties. I'm driving my
32:12
car at midnight. Met. Never left
32:14
my head. It literally never left my
32:16
head. So fast forward and we're building
32:19
Material Bank and. I'm talking
32:21
to designers. And that's a
32:23
tablet sampling. Outs kind of pain.
32:26
We sometimes have a little closet, very messy and
32:28
disorganized for usually all go on a website or
32:30
thought of form and and a week I get
32:32
the sample or I'll call a rap and bring
32:34
it over to me in a few days or
32:36
whatever and I should have. To. Have resembles
32:39
do you get like a we get thousands? This
32:41
is our job. My. Son's pretty
32:43
unbelievably slow, inefficient, not even sustainable
32:45
in boxes. And I'm oh my
32:47
god. become more male or a
32:49
daughter. Mailrooms: never the hours of
32:52
keep boxes and bricks and glass
32:54
in his helmet boxes. It was
32:56
a mess. So. I got
32:58
a message your voucher and I would say. How
33:00
do you handle samples like well We got
33:02
a guys in our warehouse and were in
33:05
St. Louis so two o'clock we cut off
33:07
we should everything ground because we're not grossman
33:09
the Mayans he was a mess on both
33:11
sides, was just a lot of mess and
33:13
I was starting focus groups of designers like
33:15
see I Can a Question. If
33:17
there was a website that you can go
33:19
on. With. Every manufacturer you
33:21
care about. And all their
33:23
data was there. All the photos
33:26
were there and you could request
33:28
samples. For. Free as
33:30
a designer until midnight. And
33:33
then at ten thirty in the morning, this
33:35
beautiful i spent a year design is
33:37
tackling this beautiful package shows up at
33:39
ten thirty on your desk with every mature
33:41
of maybe manufacture. And be
33:43
really final, Believe you, I'm I don't. I think I
33:46
want to build this. There's. No way
33:48
and desires would say that would change
33:50
the hours that that would give me
33:52
back. The boxes That would save
33:55
the mess. You would save a limited of
33:57
what if I could turn that box I
33:59
sent you federal. Return Box Postage Qaeda whenever
34:01
you the want the samples to keep what you
34:03
want sent back so I can put it back
34:05
on the shop. So. Designers
34:07
were already I stopped. The focus groups is
34:09
like adam. You'll never do
34:11
it. We would never use anything else if
34:14
you could do that game over. but. Come
34:16
on, how are you going to get? these material has
34:18
an aggregate of all how you gonna do it. So
34:21
I went to. I. Won't say who what.
34:23
One of the people used to work for me a
34:25
top guy and a separate this crazy idea. Again,
34:28
Other side note: I will never
34:30
build a business. Peter Digital. Never.
34:33
There too hard there too hard.
34:35
You wake up one morning and
34:38
your business has been taken over
34:40
by Microsoft, Amazon. Google Started kids.
34:42
I don't like pure digital businesses.
34:44
They're too hard to build. Your
34:46
failure rate is just astronomical. I
34:48
don't like. Pure. Digital This
34:51
I like things that are
34:53
messy and complicated because the
34:55
pain. To do what I
34:57
want You material bank is not the pain, the
34:59
average person or the average start up. whatever. Do.
35:02
So. I like that barrier. So. I
35:04
went to manufacturers and I said. I
35:07
walk into means like I'm jealous of google. Would.
35:09
Mean A Michael Google has the best add model in the
35:12
world. Schools at model was.
35:14
A will run your little link is many
35:16
times as you want, we want him in
35:18
charge you for it, but when someone clicks
35:20
which are due to. Greatest at
35:22
model ever, Amazon and Google speech other
35:25
different models but this google ad was
35:27
model. As a publisher I was bloody
35:29
jealous of. Source: Of how can I
35:31
build a model so I know the design of
35:33
I know the demand side will be there if
35:35
I could do it. hard to do but if
35:37
I could. but how do I create a bottle
35:39
that is. Compelling for
35:41
a manufacturer. And. It looks
35:44
that Google Adwords model and I thought well this
35:46
is so brilliant and I started to talk to
35:48
manufacturers like I got an idea. I'll
35:50
take every piece of material.
35:53
Every piece of data all do all the data work
35:55
myself. Don't lift a finger. I will literally. Build.
35:58
A normalize your data structure put on. The
36:00
website. no cost. Okay. every sample you
36:02
have. Bring an eighteen wheeler. back it
36:04
up to my building idol loaded into
36:07
my warehouse. No. Cost. I
36:10
want sex dollars every time I find
36:12
a designer that I've quantify that says
36:14
I Love that carpet I want the
36:16
carpet authentic, sit overnight, or put all
36:19
of that data. Right into
36:21
your Crm. See yourself another to do
36:23
anything but up having coffee and go
36:25
Who got my samples, who I follow
36:28
up with and I'll charge you transactional
36:30
of charge you cost per action. The
36:33
manufacturer too sanguine about know
36:35
sampling. Know warehouses? know nothing.
36:37
Know. Your. Civic put leads
36:39
into my Crm and I'll pick you
36:41
transaction like google. Done.
36:44
So we were able to build a bottle
36:46
that supply and demand sides of the marketplace.
36:48
We're very happy with. An
36:51
because of that media platform that
36:53
I spent the past twenty years
36:55
building I had access to customer
36:57
acquisition which is again done the
36:59
hardest thing in any business with
37:01
digital or spits your costs requisition
37:03
cause your lifetime value. Well I've
37:05
had this ability. To.
37:08
Enter the firm's. To this
37:10
day we are media company still
37:12
drives be awareness for material that
37:14
we're of the builders. Really really
37:17
innovative model but what I had
37:19
to do. And. Where that
37:21
story of micro warehouse comes in is.
37:24
Even our research showed a
37:26
seven o'clock class would be
37:28
so beyond expectations. Forget
37:31
it came over, They would love it. I
37:33
said i'm I see alone. I
37:35
said workers do midnight because. There's.
37:37
One place on the entire planet.
37:40
The. You could do that. It's Memphis, Tennessee because
37:42
a Fedex. There's no other place on planet
37:44
earth to do it. So I'd
37:47
have been amount as he'd ever been. Numbers
37:49
like we're gonna Memphis and Will Find. A
37:51
logistics provider cause we've never been and
37:54
logistics we go to Memphis we have
37:56
to big meetings. We knew effects and
37:58
we said a Fedex. We.
38:00
Will be. The. Number one
38:02
shipper of Priority overnight packages
38:04
at Memphis. Please.
38:07
Help us get there. And they
38:09
were amazing. Sex has been amazing. Partner:
38:11
they took a serious. They actually really
38:13
took a serious. And
38:15
I went to all these for Pokemon companies. And
38:18
we were last out of the room. These.
38:20
Companies in Memphis? What you want to have?
38:23
Twenty million pieces of material.
38:26
Five hundred thousand. Scuse.
38:29
You want to take a break and a piece
38:31
of glass rock? Put it in one package and
38:33
over nine that three in the morning. Literally
38:36
has left out of the ramp
38:38
like. We're. Not interested. You'll never
38:40
do it. We. Left Memphis going
38:42
like no one wants our business. So.
38:45
We do, We always do. We found
38:47
and eighty thousand foot doping. Those.
38:49
Is ramshackle building on? like organiser
38:52
gonna do this because the value
38:54
of mastering midnight cut off overnight
38:56
delivery to the country. Is.
38:58
A big value. And added want
39:01
some the cause I wanted. So.
39:03
We. Hooked up with a robotics
39:05
partner of Locusts Robotics from day one. They were
39:07
just starting out. We were just starting out. The.
39:10
Cel love what I doing and I
39:12
said i'm gonna build my business on
39:14
your backbone on Fedex backbone you gotta
39:17
help me And they did And we
39:19
spun up our first logistics operation and
39:21
in they have eighteen! We literally were
39:24
doing Midnight Club off of everything we
39:26
invented, the packaging, everything was done. Am
39:29
today. We're in a massive facility
39:31
handling gym that haves and the
39:33
volume events, hundreds of robots and
39:35
an amazing team of people but
39:37
you can order to night. At.
39:41
Eleven Fifty Eight. Eighty nine
39:43
pieces of material from twenty five
39:45
companies. And your have to
39:47
and thirty and our failure rate as
39:49
point o one the our team in
39:52
Memphis. Our. Chief What or six
39:54
officer Steve Smith is just incredible that
39:56
whereas doesn't fail and it's now be
39:58
com many years later now the utility
40:00
that the industry runs on because that's
40:02
where everyone goes to find materials when
40:04
they're looking to source of. And we've
40:06
got the it's A. They will probably
40:09
a third of a fortune. One thousand
40:11
companies that use a savant just architects
40:13
and designers. You've got some of the
40:15
biggest corporations the world, their teams. Sourcing.
40:18
Materials. And we connect the right to
40:20
the manufacturers. It's. An absolute
40:23
faith in credible, Business.
40:25
Story I love the knows me don't like
40:28
pure digital businesses and I love the notion
40:30
that it's all built on itself. The slowly
40:32
been learning these lessons of the next thing
40:34
is always built on the shoulders of everything
40:36
you've done before. So. Much of
40:39
it rests if you go back
40:41
to the beginning on delivering a
40:43
fantastic media product with great content
40:45
and high quality content in. It's
40:47
what did you learn about that
40:49
notion about what high quality content
40:51
means for a given audience and
40:53
how to find people that can
40:55
produce it reliably because in the
40:57
quest for more eyeballs like you
40:59
said, Games. That people would
41:01
play to have a higher quote unquote
41:03
circulation. I'm sure that quality suffered in
41:06
your. Efforts. Have always been about
41:08
the highest quality content to one of the
41:10
variables of content itself the you still adhere
41:12
to today. As you think about building you're
41:14
buying a new media property. Well.
41:16
It starts with having the best people. The.
41:18
People that are at the
41:20
foundation of our editorial products
41:22
have been here a really
41:25
long time there. honestly the
41:27
best in the industry and
41:29
because we don't play those
41:31
games of. Click. Bait
41:33
or any of our website.
41:35
So. When. You allow the
41:37
editorial teams really do with they
41:39
want without the constraints of a
41:42
lot of media companies today that
41:44
are just constraining them to produce
41:46
a certain kind of content for
41:48
mass eyeballs. That is in my
41:50
opinion, apsley the way to lose
41:52
as to do that. So I
41:54
try and find the best people
41:57
and give them a lot of
41:59
autonomy to. To allow them to
42:01
deal with they do the best and
42:03
they used to be that way. They
42:05
used to have these editors that world
42:07
exalted and it just powerful and that
42:09
does mouth anymore. Because a lot of
42:12
the media undiscussed cross all media has
42:14
changed. To. That mass eyeball.
42:16
They're not going to do tic
42:18
talks that I couldn't compete with
42:21
instruments it.first literally mindshare or podcast
42:23
as a category today, so you
42:25
better have extraordinary content. It's gotta
42:27
be special And that was my
42:29
attitude from the beginning. When.
42:31
I bought new beauty. I said how like
42:34
create a different kind of beauty magazine? There was a result
42:36
of beauty magazines after they're gone now, but there were a
42:38
bunch. How do I create something?
42:41
Really special. I did something unique with
42:43
new beauty. I. Went. Ahead
42:45
I built a Native Soil Advisory
42:47
team of some of the most
42:49
important best minds and beauty that
42:51
it's of beauty from nutrition all
42:53
the way to plastic surgery. And
42:56
we got these incredible people that
42:59
help us create guard rails for
43:01
the product. And to this
43:03
day I mean literally that chairman of
43:05
the A Patrol Advisory Board.robert Singer is
43:07
still the chairman from the day I
43:10
started that magazine. One of the most
43:12
important successful plastic surgeons now retired but
43:14
see guided us. We did note that
43:16
we're doing even our editors were early
43:18
so. We. Were able to be
43:20
guided to have as rural integrity to make
43:23
sure that our content was that it properly
43:25
really come you don't do that. Is
43:27
only two thousand and five. Nord was handing
43:29
over a lot of power to a board.
43:32
From. A privately held business but it'll almost
43:34
doubled. incredibly high value of of a little
43:36
product. The to this day as never waver
43:38
but I just never felt right to chase
43:41
when everyone else was chasing an hour to
43:43
look at some of the biggest digital media
43:45
companies that have blown up. Companies were five
43:47
billion dollars their the future of media and
43:49
they were gonna bankruptcy it would have thought.
43:51
So it's just a tricky, very tricky industry.
43:54
It's not an easy one. Maybe.
43:56
We could talk a little bit about
43:58
to build verse by decision in media
44:00
properties because you've done both. And so
44:02
obviously sometimes it's appropriate by a storied
44:04
hundred year old brand or property? Sometimes
44:06
you don't smoke from scratch. What are
44:08
the considerations that go into one versus
44:10
the other since you seem to be
44:12
willing to the best. Look.
44:15
I think if you can buy a
44:17
brand that's got a story or Heritage
44:19
reputation, it's always better. Odyssey depends on
44:21
the deal, depends on structured tons of
44:23
how well the brand it's receive. Sometimes
44:25
when the media business they killed the
44:27
brands and then you can buy them
44:30
in their not worth a lot is
44:32
or could it bastardized. but I think
44:34
is a lot a great media brands
44:36
that could potentially be bought and it's
44:38
something with Heritage. It's for licensing business
44:40
plans or resurrected all the time. And
44:42
read imagine There's something to be said.
44:44
For that history I like a
44:46
story when I bought injured design.
44:49
We. Were given the archives. Going.
44:51
Back almost a hundred years and I
44:53
love that to go back in there
44:55
and see what Where people talking about
44:58
nine years ago about office design or
45:00
home design work is one like the
45:02
archive of worth the brand everyone do.
45:04
So when you reintroduce at there is
45:07
a credibility and again you look at
45:09
what we did with worth some of
45:11
the most beautiful. Magazines.
45:13
With ever produced we did illustrations on
45:15
the covers. It was just absolutely gorgeous
45:18
and it really resonated with the industry.
45:20
if you can buy it on. A
45:22
big believer in buying. I.
45:25
Think Today buildings heart. So
45:27
I love to build brands and were
45:29
closely building new things but we're still
45:31
acquiring. We acquired a fifteen year old
45:34
Design web site called Design Don't I
45:36
bought that are few months ago were
45:38
about to buy two more digital platforms
45:40
in the design space took of a
45:42
that our ecosystem so a big believer
45:44
in buying. I'd love
45:46
to build. I'm a zero to one builder.
45:48
I love to invent. But. If
45:51
you do that on abram, it's got credibility. I think
45:53
it's even better. If. You were
45:55
teaching a class about building a
45:57
brand from scratch he media specifically.
46:00
Whoa. That syllabus look like what in your
46:02
experience have been the most important things to
46:04
nail to. Do. That you're the one
46:06
which is so hard boss. The.
46:08
Most important thing. Forget.
46:10
Brand forget designed for equality. Is.
46:13
What is your. Value. Proposition.
46:16
The. World doesn't need another or whatever.
46:18
so what are you doing that's unique
46:21
and special? I have never built me
46:23
to businesses and sometimes to our detriment
46:25
of never followed. Whatever way this coming
46:28
along Constable called great ideas or whether
46:30
to magazine or anything. I've got a
46:32
great idea for this and maybe even
46:35
the canvas there. But. What
46:37
is not viable business model again
46:39
because I fund. Everything
46:41
myself, There is no down
46:43
around for me. I spent all
46:45
her money doing dumb things. We got
46:47
a business so I try and find
46:49
businesses what makes sense to me and
46:52
I feel as an incredible. Value
46:54
proposition that I'm delivering to the user,
46:56
to the reader, to the customer. And
46:58
there's a business model attached. And if
47:00
a teacher media business today, that's where
47:02
you have to obsess. Where there are
47:04
a whole. And by the way, Really?
47:07
Hard to find polls today, but they're out
47:09
there on sitting on his few ideas I've
47:11
had. That. I. Want to
47:13
build. I'm so busy on other launches
47:15
right now but there are holes in
47:18
the market but you're gonna have a
47:20
real reason for being if you're just
47:22
being of me to the world doesn't
47:24
need it and now you gotta basically
47:26
outperform out operate an incumbent which made
47:28
you can do made you can't but
47:30
I've never wanted to be that guy
47:32
going were just like that one but
47:34
were cheaper and I were just like
47:37
that for different. I don't know. It's
47:39
not exciting for me. I think that
47:41
I would urge anyone in media, certainly, so
47:43
I have a love for it. What's different?
47:45
Where's are bright business model attached to it's
47:47
where's are in need. It's underserved, There's
47:50
a niche you can go into. Because.
47:52
There's a lot out there. I
47:54
mean today. Fighting for attention is
47:56
everyone's fighting for attention That we
47:58
literally live in a world. If.
48:00
You don't look at the old science fiction
48:02
movies of the guy walked down the street
48:05
and billboards, tottenham and things flashing and things
48:07
covering and stuff. the world we live in
48:09
today. our attention span, futile website and you're
48:11
like, what's the average time on site? Thirty
48:14
eight seconds. That's pretty good. But. You
48:16
know that? That's. Not great,
48:18
but in the world of web,
48:20
you're a minute. My god, you're
48:22
telling. Eleven minutes Tossed so. Where.
48:25
Do you find those really juicy needs where
48:27
there's an underserved are completely missed market and
48:29
how do you do differently? I had a
48:31
group they all three didn't win but they're
48:33
trying to by Time magazine and I sat
48:36
my race from to half a day with
48:38
though and I saw I wouldn't reenvisioned Time
48:40
magazine and. Was tough guy from
48:42
ideas but it's like toss, how do you
48:44
do that. You. Can but it's
48:46
tough but we're seeing i me look like
48:49
magazine was just bought. By. Kosher
48:51
and an amazing brand. Great.
48:53
Heritage. You. Could probably do
48:56
something incredible that. But it's gotta
48:58
be something special or jimmy get lost. So.
49:00
They're out of as opportunities and I love
49:03
those heritage branch personally. I'd love
49:05
to come back to the two step process
49:07
of problem identification in their bodies that you're
49:09
serving and then business model innovation and take
49:11
them one of the time. How have you
49:13
gotten better and all the times that you've
49:15
done this at getting to the core problems
49:18
because there must be more to it than
49:20
just you shops or and say tomorrow your
49:22
problem is. Maybe that does work but you
49:24
have the Henry Ford thing of it. One
49:26
faster Horses are some thanks. So what did
49:28
you gotten better at? In.
49:30
This part of the problem Identification of knowing who
49:32
to talk to, how to talk to them, what
49:35
sorts of questions ask them, I
49:37
ask a lot of questions and because
49:39
like I so, I'm constantly as a
49:41
human collecting data points on everything and
49:43
because I'm so naturally curious I take
49:46
it as a challenge to find the
49:48
problem. I don't get the answers, I
49:50
never talk to you want me to
49:52
a problem the him he answers but
49:54
it's really the weighty. I have this
49:57
iterative process of. Absorbing. The
49:59
and really. Thinking about it
50:01
and I parallel pass. The.
50:03
Thinking what the business model and I
50:06
literally was on his do this by
50:08
hand Osu, my notebook and I will
50:10
fill twenty pages of can mass manual
50:12
math. thinking. Through the business
50:14
model, everything at once. The only I
50:17
can explain it as. I
50:19
do everything at one time. I envision.
50:21
The. Solution. The business model,
50:24
The economics, the work, the field. I
50:26
do everything at one time and that
50:28
is something. It's a gift for my
50:30
parents. I guess that's when I brain works by
50:32
the. That's. Why I love and.
50:35
It's something I've done my whole life. Because.
50:37
Of the other day when you start your own business. I.
50:40
Was a salesman. Article soviets I needed
50:43
a really great pets and I would talk
50:45
about what the ad could do for you
50:47
or how can we designed yeah deliver the
50:49
solution So bizarre always been ingrained in me
50:52
as a media guy. He would have built
50:54
mature by going closer start a monthly fee
50:56
for the listing and horrible model eliminate the
50:58
business would be a tiny pm a business
51:00
today so. I. Think a lot of
51:03
pride in. Be. Engineering of the
51:05
solution and refining of the solution got to up
51:07
with the answer. Literally when I can have a
51:09
betrayal my old figure out Vollmer I know I
51:11
considered out if other people could figure it out.
51:13
I know I could figure it out and let
51:16
that bother me. Whereas a lot of the companies
51:18
may have said where's your logistics team and how
51:20
do you build them. If. I've gotten
51:22
a viable way to generate a lot
51:24
of business. I. Can sort of golem
51:26
of anything. Is. The same set
51:29
of principles, The way that you
51:31
have great relationships with advertisers. Are
51:33
you training your team's to ask the question
51:35
of not just send the ad you want
51:38
to post but instead of what are your
51:40
problems helpless engineer the best advertisement that's gonna
51:42
get the solution that you want. What?
51:44
Have you learned about the keys to good relationships
51:46
with advertisers? It's how we
51:48
run. Our most important
51:50
relationships I'm sure we saw
51:52
and but our most important
51:54
relationships are. Solutions to
51:57
their problems are major teams do
51:59
that. Interior Design rolled out of
52:01
the program. The see others
52:03
are all born. She rolled up
52:05
this new program called Max and
52:08
it's an entirely new Solutions turnkey,
52:10
really comprehensive solution to companies problems
52:12
at many levels. Every one of
52:14
our brains does that. We've. Always
52:16
had to do that to keep out of
52:19
our competition. but it's the same thinking. Before
52:21
I had anything else with media I would sit
52:23
meetings going. What? Are your business problem? So
52:25
our legal we have a problem getting arrested. Architecture
52:28
Firms a literally will not take our call because
52:30
they love our competitors and they hate us. Okay.
52:33
Let's. Figure out how to use the
52:35
tools that we have to accomplish a
52:37
solution not just put out would you
52:39
like and we've always had that Dna.
52:41
I've just taken that Dna further now
52:43
to other industries and a lot of
52:46
our expansion into new businesses from our
52:48
media platforms are all from that. What?
52:51
Did you learn about buying? Well so in the
52:53
deal that you've done. Especially when
52:55
or use the were distressed in some cases
52:57
some of these legacy brands. Hundred years heritage
52:59
but a bad current business as you're looking
53:01
to buy it and I was here in
53:04
come in and change. That's what did you
53:06
learned about the bidding process had a price
53:08
these things where they tend to price considerations
53:10
in Amman A in the space that says
53:13
different than I'm sure than flying a software
53:15
business works or something. Yeah. Spoke
53:17
because I use my own capital and
53:19
something bank debt on things we need
53:22
it but because I don't have private
53:24
equity in the business or we don't
53:26
raise capital army reserves couple from its
53:28
are like the that was it When
53:30
I buy things are typically value buyers
53:32
of distress product. We're not a roll
53:35
up buying incredibly high performing assets and
53:37
trying to roll the but I think
53:39
that's really hoping to differ Media so
53:41
we tend to buy things that we
53:43
look at and zip under our cost
53:45
rock shirts with our team and our
53:48
ability. I. Believe this to
53:50
become a creative pretty quickly. We tend to
53:52
look for those kinds of deals to they
53:54
were not buying as much. It's
53:56
just not a core part of my strategy. I
53:59
prefer. I wanted something really
54:01
special at injured as a magazine was
54:03
the idea that this was even available
54:05
was shocking. But it was the time.
54:08
There was no buyers, no buyers for
54:10
this asset. Chance of a lifetime. He.
54:12
Would be a little start up business
54:15
buying both. Pretty amazing those options.com around
54:17
a lot. In a lot of times
54:19
the media this is to beaten up.
54:21
It's too hard. In really good frothy
54:23
times I did old and really bad
54:26
times. When the world's ending I buy.
54:29
What? Else would you say is important
54:31
or surprising about prince the physical
54:33
thing itself. But. You've learned is
54:35
important about running a good print publication or
54:37
something or something to print on lox. The
54:40
digital doesn't just like anything we haven't mentioned
54:42
are sad about the importance of prep. Battery.
54:45
Here's the most important thing. Here's the thing
54:47
that I believe and more now than I
54:49
ever had. I
54:51
like boating were like said at my desk. I
54:54
give myself time to look at one of the body
54:56
magazines I like. I'm not
54:58
distracted. And and captured.
55:00
There's no blinking things with messages
55:02
on.something on talktalk, the nothing blaring
55:05
and in the moment. And it's
55:07
getting my undivided attention. And that's
55:09
a luxury now. I'm. More.
55:12
Curatorial. Than ever of what I will do that
55:14
with. I picked up a business magazine of
55:16
a damn. I couldn't wait to get
55:19
through it. The paper was horrible. The advertorials
55:21
everything about it was terrible. There was some
55:23
on the cover. want to read about Sam
55:25
Thousand and I could? Way to but.drop in
55:27
the trash. Other magazines. If
55:30
it's as a place on my
55:32
desk or at home I think
55:34
that's where print signs. It's hard
55:36
to capture the imagination using the
55:38
right mix of content. Already decided
55:40
to write niche. But. If
55:43
you're into these things, if you're
55:45
into home design and you're really
55:47
driving about your next home, you
55:49
want that peace and quiet. You
55:51
don't want the blinking banners. You
55:53
don't want things popping up gears.
55:55
The best example. Go on
55:58
and read an article from it. Miller
56:00
News site. On. Your mobile phone.
56:03
You. Want to throw your phone across?
56:05
Think there's trick banners? things pop ups
56:07
euro with the article stops. So much
56:09
garbage. And the reason there's so much
56:12
garbage is that media company desperately desperately
56:14
need you to miss. Click on a
56:16
stupid banner to get the two pennies
56:19
and that is a recipe for disaster.
56:21
And I kids are you more times
56:23
than not. I will follow
56:26
linked to an article and I will abandon
56:28
the article because as twelve pop ups on
56:30
his take this as and it's unbelievably irritating.
56:32
So. In my time is more valuable
56:34
that so. I. Think that's where print
56:37
comes in, but it's part of an
56:39
ecosystem. It has to be in my
56:41
opinion, part of. And there's a time
56:43
for that print when you can do
56:45
assuming on a podcast. Why thing? A
56:47
lot Podcast so much. I think whether
56:49
so popular is it's you're giving yourself
56:51
that time There podcast. Listen to an
56:53
hour. An hour and fifteen minutes of
56:55
my life and I focused on one
56:57
thing that is deep. Deep. Deep
57:00
value. You. Can compare that to
57:02
bouncing on a website or flipping a social
57:04
media? Think so. I think print know back
57:06
into that. I think when you build that
57:08
ecosystem we're at, it is a component of.
57:11
That's. Where of the one plus one is five and
57:13
I think it's a necessary evil. When
57:16
you are. Designing the business
57:18
model itself behind the distribution. Have you
57:20
ever done it where you have the
57:22
equivalent of the material bank in mind
57:25
and then built Or bought? The.
57:27
Magazine or the media property to serve
57:29
that and saying or is it always
57:31
the other way around. Know so
57:34
the new. Baby that I'm
57:36
incubating which is another technology and
57:38
logistics business having nothing's you design
57:40
a very much technology and logistics
57:42
a much bigger industry Candidly be
57:44
the the Mb the seats. We're
57:46
actually doing the reversed. Were advancing
57:49
the one of one. Business.
57:51
It's never been built before
57:53
and we're taking a media
57:55
property. And completely pivoting
57:57
the media property to. No.
58:00
Of Tale right into the editorial content
58:02
that will help support this and have
58:04
a strawberry ecosystem. Soaps for the very
58:06
first time we're doing at the opposite.
58:08
We're starting with our business thesis. We're
58:10
building out this technology companies and ah,
58:12
public media but we're building on fire.
58:14
Platform has got. Massive user
58:17
base and. Tangential. Users
58:19
do We think we'll dig this particular
58:21
content Fighting? It's important. I think go
58:23
back to that ecosystem of having this
58:25
multi disciplinary committee ecosystem to help build
58:28
those still you creator businesses. That to
58:30
your point three with a hundred x
58:32
the media or more. but they worked
58:34
together. I just think media guys just
58:37
not done enough of this. Mostly on
58:39
great assets and they're so big media
58:41
other you get the sort of guys
58:43
thinking of start off and they're both
58:45
pretty far apart. You. Mentioned
58:48
earlier. Sometimes people build a single business and
58:50
all their wealth is tied up in one
58:52
thing in the work and one thing forever
58:54
you've done. Some be very interesting which is
58:56
real out described as Billie Ecosystem at Toward
58:58
You've used a few times where everything's built
59:00
on the last set of things. They're all
59:02
sort of intertwined. they're like a cross compounding
59:04
a fact that happens. and this is a
59:06
very cool way of building that's appropriate for
59:08
some entrepreneurs. What advice would you give the
59:10
people that wanna do that sort of thing
59:12
and maybe another way of ask you would
59:15
be what have you done wrong. And.
59:17
Corrected and learn from. To.
59:19
Nurture an ecosystem of businesses and brands
59:21
vs just building the one company that
59:23
so many people tell. Yeah.
59:26
I've always been. A builder
59:28
versus a flipper. And I don't mean
59:31
flipping in a bad way. There's
59:33
a lot of founders going coming to build. I'm.
59:35
Gonna raise capital I'm going to accept and
59:37
I'll go on and eighty the next thing.
59:39
I've always taken a long term approach to
59:41
every single thing I do in my life.
59:43
I have never built a business going. Okay,
59:46
When I started it gives my
59:48
exit plan and we have accidents.
59:50
Some businesses and I have done
59:52
really well in those exits but
59:54
for the most part I've always
59:56
liked to build unfold and see
59:59
what I can build on top
1:00:01
and I think advice is. Starting
1:00:03
with building a business that is really
1:00:05
strong and it's got a good model
1:00:08
with good economics. Biggest one speeds the
1:00:10
other. So if you could build something,
1:00:12
the cash flows and use their cash
1:00:14
to build the next thing. That to
1:00:16
me as a Badger, you're not selling.
1:00:18
If you're not flipping out of it,
1:00:20
you're using the cash flow to build
1:00:22
the next thing. And I've done that
1:00:24
my whole life. And. By the
1:00:26
way that it's on has been really really
1:00:28
hard. You start to use bank debt economies
1:00:31
change. It's easy to look at certain things
1:00:33
we've done and going My god, it's billions
1:00:35
dollars of value created. but. When.
1:00:37
You're on your own when you don't
1:00:39
have partners, when you don't have investors,
1:00:42
when you don't have a board, It's
1:00:44
unbelievably liberty and free. And that's how
1:00:46
I'm wired. But you're also one guy.
1:00:49
And when things turn and change
1:00:51
something else I'm because it's gonna
1:00:53
fix it. So very careful to
1:00:55
bit old businesses that allow you
1:00:57
to build the next, the next,
1:00:59
the next and Material Bank was.
1:01:02
Unique. I knew that
1:01:04
I had the potential. Something very, very
1:01:06
big. Ab responded a lot of
1:01:09
it the first few years of a lot
1:01:11
of capital myself but I made that decision.
1:01:13
I said this is a business that. Is.
1:01:15
Gonna be bigger. Than.
1:01:18
Just another piece of might ecosystem.
1:01:20
As if I don't raise capital,
1:01:23
I run the risk of. Not.
1:01:26
Scaling it's fast enough milk. but bank
1:01:28
today is scaled massive operations and Europe
1:01:30
we've got a partnership and Japan were
1:01:32
looking another big countries. It is a
1:01:34
global business today. I. Raise
1:01:37
Capital made that decision to
1:01:39
bring in outside investors, but.
1:01:42
I. Was always in control and to this
1:01:44
day to control the board and to control
1:01:46
the company because I took all those early
1:01:48
risks so I wasn't raising seed capital and
1:01:50
then raising a series A And then by
1:01:53
the time you're on your see, you've lost
1:01:55
control the board and we were lucky enough
1:01:57
to find them. I brought in an incredible
1:01:59
Cel. Credible Background:
1:02:01
amazing person. Is now
1:02:04
the Ceo and I will to executive chairman
1:02:06
which again frees me up to build the
1:02:08
next thing So. He. Got to
1:02:10
start by making sure that those foundational
1:02:13
businesses are good. That. Can help you
1:02:15
grow. up there. Was a point where was A
1:02:17
So he came up mistakes. One of
1:02:19
the mistakes I made early on was
1:02:21
I didn't build and of leadership in
1:02:24
the company so I was doing everything
1:02:26
on every breath. I've addressed my team
1:02:28
and the times like the most proud.
1:02:31
If you're Acidity Adam, what do you
1:02:33
the most proud? It's actually what I
1:02:35
build. something. That. I turned over
1:02:37
to a leader. And. They
1:02:39
continue. To be successful
1:02:42
and bro without me because
1:02:44
I. Truly. Believe in that.
1:02:46
No ego and all, but I just have
1:02:48
the mentality that I will figure it out.
1:02:50
I don't care what the hell happens, I
1:02:52
will figure out how to make it successful.
1:02:55
I watch one hundred Hours week. If I
1:02:57
have do I will build that I will
1:02:59
make it successful. Sort through sheer force of
1:03:01
nature I thought I could do it. But.
1:03:04
That's not sustainable so what can I could build
1:03:06
something and handed to someone and I can come
1:03:08
in for a quarterly beating and I leave impressed
1:03:11
going. I got there killing it was his business.
1:03:13
That to me is what I feel most successful
1:03:15
in. I'm most proud is it's living beyond me
1:03:17
so I can to build the next thing because
1:03:19
I love that zero to one. Have.
1:03:22
You can only receive one magazine in print the
1:03:24
rest of your life's not counting ones that you
1:03:26
own mode to pack. I. Mean it's
1:03:28
hard to be give harnessed. Although.
1:03:30
If it was the only thing I could look at
1:03:32
I think the diversity of monocle I would have to
1:03:35
say would be an interesting ones are it's hard to
1:03:37
get through an issue there's so much gone to the
1:03:39
next but economist or monocle I think or to a
1:03:41
really good ones that are hard to beat. Adam
1:03:44
your stories One a more interesting business stores I've
1:03:46
come across in a long time. I really appreciate
1:03:48
you sharing it with us today as get Roman
1:03:51
I interviewed the same traditional closing question: what is
1:03:53
the kindest thing that anyone's ever done for you.
1:03:55
And. Ear and asses and have not gotten
1:03:58
this question before. Try point of. One
1:04:00
thing I can tell you I have
1:04:02
incredible parents that have always given the
1:04:04
incredible advice and support through all of
1:04:06
my endeavors and I think that this
1:04:08
constant support good times bad times when
1:04:11
I tried to to my two girls
1:04:13
it's give me the underlying ability to
1:04:15
do what I do. I used to
1:04:17
job back in the early days like
1:04:19
was source of happens. Bills Go of
1:04:21
is under the my parents and on
1:04:23
the back of my seats but I
1:04:26
think my parents were always. Incredibly
1:04:28
supportive. Of success and failure
1:04:31
And it's something it's always stuck with
1:04:33
me, and something that is hardwired into
1:04:35
meeting with my two kids and my
1:04:37
wife. It's. A foundational building block that
1:04:39
I think is essential in life and I
1:04:41
was lucky enough to get it and I
1:04:43
think I'll give that to those. Was simple
1:04:46
and beautiful place to close out again. Thanks
1:04:48
to mature times nurtured. Thank you so much.
1:04:52
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