Retail is filled with a constant stream of industry jargon, whether itâs a strategic play like âomnichannelâ or a C-suite title like âChief Digital Officerâ.Staying on top of everything can be overwhelming. But if youâre Ujjwal Dhoot, CEO of Al
If youâve visited any retail or SaaS industry website in the past year, youâve seen these headlines:âX Company lays off 20% of staffââY Retailer files for bankruptcyââZ Company reports 80% drop in profitability in Q2âRetail and SaaS are going t
In March 2020, Harry Rosen closed their 17 stores in response to the COVID-19 pandemic. Demand also dried up for their products as customers stopped buying luxury clothing and switched to athleisure as they worked from home. Harry Rosen Preside
How do you maintain relevance as a 47-year-old pet retailer? How do you stay true to your values through multiple acquisitions?Scott Arsenault answers these questions for us in this episode. Heâs the CEO of Renâs Pets, a Canadian specialty pet
The first SMS message was sent in 1992, but itâs taken a while for messaging to become a standard communication and marketing channel for ecommerce brands.  Mobile commerce only really took off in the past decade as smartphones and ecommerce we
Shopify might be arming the rebels, but what happens if a rebel wants to retire and fight for another cause? Not every DTC business can be an Allbirds or a Figs. Shopify entrepreneurs donât have too many options when they want to exit their bus
Can a struggling company change its destiny? Can you reliably turn a companyâs fortunes around? If youâre Matt Hulett, the answer to both of these questions is a resounding yes.Over his 30 years as an executive in the technology sector, Matt Hu
Most of the guests weâve spoken to on Legends of Retail have been leaders in enterprise retail. Today, weâre speaking to someone in the world of ecommerce and DTC. Aaron Spivak is the co-founder of Hush Blankets, a Canadian ecommerce business t
The DTC companies of today are different from their 2010 counterparts. In the 2010s, you could run well-designed Facebook ads with a high Return on Ad Spend (ROAS) and see incredible results, even if your product wasn't innovative. That advanta
The ability to shift, change, and pivot might be the most important quality in a leader today. Change is the only constant; thatâs true across every aspect of business â whether it's acquisitions, digital transformations, or simply existing in
"The competitive advantage for a team is simply sticking together long enough to figure it out."Scott Belsky, Chief Product Officer and EVP - Creative Cloud at Adobe, knows what separates good teams from great ones. He's a successful startup en
Andrea Limbardi, Chief Customer & Digital Officer at Indigo, Canadaâs largest book and gift retailer, is at the forefront of an incredible turnaround for the company. Indigo recently announced a return to profitability for the first time in thr
Being a good leader means knowing how to help your employees get things done. And the bigger your company gets, the harder it becomes to make sure everyone has what they need to succeed. David Cheesewright, former CEO of Walmart International,
For retailers, navigating todayâs business world isnât easy. Whether youâre working through how to use electronic data interchange (EDI) in the age of the internet or just trying to make your channels of communication more efficient, finding th