Reviews are often a vital part of a customer’s buying process. Many people will refrain from purchasing a product if it has bad reviews, or worse, no reviews at all. This is why companies must develop a strategy to get and maintain customer reviews online.
Hear our conversation about:
The importance of social circles and community reviews
Finding unique ways to encourage people to leave positive reviews
Which sites to encourage people to leave reviews on
The importance of reading and responding to customer reviews and solving customer problems
More information about today’s topics:
Joe’s LinkedIn Profile: https://www.linkedin.com/in/joemartinmba/
Andrew’s Linkedin Profile: https://www.linkedin.com/in/andrewsadams/
Joe’s Twitter - twitter.com/joedmarti
Andrews Twitter - twitter.com/astroma
Company Website: www.scorpion.co
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