Episode Transcript
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0:01
Welcome to Marketing School, the only
0:03
podcast that provides daily top level
0:05
marketing tips and strategies from entrepreneurs
0:08
that practice what they preach and live
0:10
what they teach. Let's start leveling
0:12
up your marketing knowledge with your instructors,
0:15
Neil Patel and Eric Sue.
0:19
All right, guys, before we start, we got a special
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to improve your low time. Welcome
0:50
to another episode of Marketing School.
0:53
I'm Eric Sue and I'm Neil Patal, and
0:55
today we're going to give you five likely reasons
0:58
why your landing page isn't convert. And
1:01
guess who's going first. I'll go first.
1:03
So reason number one, your
1:06
landing page doesn't answer the objections
1:08
people have. I was talking with amazing
1:11
copywriter. His name is Frank Kerrent and you
1:13
know, he's just run a ton of amazing
1:15
copy over the years. You should check out some of his stuff,
1:18
Like even has some copy comparing how there isn't
1:20
much of a difference in BMW and a Rolls
1:23
Royce or Bentley. There's a crazy cool video
1:25
on it. But just an amazing copywriter.
1:27
And one of the best things I learned from him that really help
1:30
boost my conversions over the year is you know, you don't
1:32
have to be amazing copywriter to get more conversions.
1:34
He's like, just figure out what objections
1:36
people have if you don't know the survey, and just answer
1:38
them within your landing page. And he's like, that's the easiest
1:40
way to increase conversions, and he's spot on. Yeah.
1:43
I used to think a lot of these things around copywriting.
1:46
They seem to be difficult or
1:48
concepts that are hard to understand. But
1:51
when you start to actually understand, when you start to read some copywriting
1:53
books you understand human psychology, it
1:55
becomes a lot easier. So let me give you an example. One
1:58
of our programs consulting school, we
2:00
were driving ads. The cost procquisition was
2:02
good, the numbers, the metrics looked good, but
2:04
for whatever reason, we weren't getting more qualified
2:06
applications, right, we wanted more qualified applications,
2:09
and so we had this one video. So I'm
2:11
actually using the video as this landing page as a
2:13
sales page. So yes, your video
2:15
can be a sales page, it can be a sales letter.
2:17
Sometimes it's the same concept, right, because you're trying to convince
2:19
someone to do something. So what
2:21
I did our old video, it taught a lot
2:24
of things, right, but it wasn't touching
2:26
upon people's fears. It wasn't touching
2:29
upon what their dreams were, It wasn't
2:31
touching upon a lot of these different things. But we also have to talk
2:33
about confirming their suspicions as well.
2:35
So there's a lot of these different things, and
2:37
that helps drive emotions out of people.
2:39
And when I did that, when I converted the video
2:42
over to that, basically, now we're
2:44
paying maybe like two thousand dollars for
2:46
a qualified application, which is way too much, by the way, now
2:48
we're down to about two hundred bucks or so. But
2:50
that is the difference between changing things up
2:52
and trying to identify with how people
2:55
are feeling. Right, if you can touch upon all
2:57
of these here, I'm trying to pull up my thing over
2:59
here to actual give you what they are.
3:01
But I'll pull that up in the second. I'm like going
3:04
through my notes right now. I'm gonna pull that formula up for
3:06
you, but I'm going to pass it back to you, Neil. But
3:08
that's my number two. So number
3:10
three. You're not thinking about all
3:12
the times or all the ways that people can
3:15
not convert. So they could just
3:17
leave because they're not happy with the
3:19
page. Maybe they didn't scroll down long enough,
3:22
maybe they're not happy with the offer. Whatever.
3:24
Maybe there's a lot of reasons that people just don't buy.
3:26
The majority don't buy. So what I do is I think
3:28
of the landing page as exit points. Okay,
3:31
how can I put like a top bar and really
3:34
hook them in and draw them in so that way they want
3:36
to read the rest of the copy. If they want to leave,
3:38
how can I hook them with the exit pop up? If
3:40
I have their email and they left, how can I
3:42
send them a webinar and try to get them back
3:45
and educate them on the
3:47
benefits of whatever I'm selling, So then that way
3:49
they're more likely to buy. So think about all
3:52
the reasons people can leave the page or
3:54
why they may leave the page. I'm not talking
3:56
about just objections, but other ways to sell
3:58
them. The easiest way to start is is exit
4:00
pop ups. If you add an exit pop up within
4:03
your landing page, you typically will increase your conversions.
4:05
That's example of how someone you
4:07
know they leave lash dish effort.
4:10
You make an offer, some of them are going to take
4:12
it, even if it's one or two percent. To Neil's
4:14
point earlier, if you want to be able to ask good
4:16
questions to find out what people's objections are.
4:19
You know, in the tech world people call this customer
4:21
development. And just the other day I was talking
4:23
with the CEO of a company called Levels Health, and he
4:25
did six hundred of these customer development calls
4:27
and you just learned how to ask these questions without
4:29
trying to add leading questions. But if you want a
4:31
template on this, there's a book called the mom Test,
4:33
which I recommend to everyone. Check out
4:35
the mom Tests and you'll be able to take
4:38
what people use in the tech industry and use it to
4:40
do research and that will help you identify
4:42
what objections are and that will guide your messaging. So
4:45
that's a little bonus. The framework I
4:47
was talking about earlier. It's I renamed it to fades.
4:50
But here's what you're trying to do. You're trying to
4:52
allay people's fears. You are trying
4:54
to tell them it's okay, like you
4:56
can confirm their failures. But say, hey, look it's okay,
4:59
you can talk about their dreams. Right, everyone
5:01
wants to talk about dreams. Label enemies, right, you look
5:03
at click funnels all the time, label enemies, like
5:05
you know, the Introduce podcast interview
5:08
is talking about, you know, people cheating and taking
5:10
on VC. Right, I'm pretty sure he doesn't
5:12
necessarily hate people that take on VC, but you
5:14
have to have an enemy, right, suspicions
5:16
confirming them. So I just made it really easy for
5:19
myself. If I can remember this acronym fades,
5:21
I'm good to go. So my last
5:23
one from my side, as is number four
5:26
is I've talked about the concept
5:28
from Breakthrough Advertising and that
5:30
book you can actually pick up for about one hundred, one hundred twenty
5:32
five bucks now if you google it. I said, I think someone bought the
5:34
rights. But when you think about your
5:36
landing page, your sales letter, or your video,
5:38
whatever you're using, think about it this way. And
5:40
we got this from Digital Marketer. It's upside,
5:43
that's up syd
5:46
all right. So you take people from unaware
5:48
to problem aware, to aware
5:51
of a solution to aware of your
5:53
solution and then you give them a deal. All right. So
5:55
I'm going to repeat that one more time before I pass back to Neil.
5:58
When people go through your long form sales
6:00
page or it could be a video, you
6:02
can take them from literally unaware, problem
6:05
aware, solution aware, your solution
6:07
aware, so that's your product, and then give
6:09
them a deal at the end. And that's the beauty. You can do
6:11
that in a sales page, in the landing page. You
6:13
can do that with the video as well, but that completes
6:15
the loop. And that's the beauty of where we
6:17
are with advertising and conversion today. Yeah,
6:20
and one of the simplest things is when
6:23
it comes to your landing page and why it's not
6:25
converting. A lot of people don't look at their price
6:27
and their offer. If it's too expensive
6:29
compared to the competition, you're probably not going to
6:31
do that well, especially right now, so many people
6:34
are price sensitive. Whether it's B to B
6:36
B two C e commerce, it doesn't matter.
6:38
So think about your price and your offering and how
6:40
you are going against your competition. If
6:43
you're super expensive, well you better
6:45
make it a way to seem that you're higher quality,
6:47
more luxury, et cetera. Because if you don't, then why
6:49
would people pay that premium If your lower
6:52
price point usually won't get back too many
6:54
objections other than some people may think the quality
6:56
is not there. So you want to make sure that you have good
6:58
reviews and social proof. But really
7:00
think about your offering and how you're positioning
7:03
your price because that makes a huge impact
7:05
on your conversions. Like you can have the
7:07
best copy, you can have the best story,
7:09
you can have everything done right, but if your product
7:12
is just priced inaccurately or your services
7:14
price inaccurately, it's not going to convert. Yeah,
7:16
I'll double down on that. I mean, you know,
7:18
people talk about making the irresistible offer,
7:21
So it doesn't matter how good you are as a marketer
7:23
if you don't have something that is a no
7:26
brainer. I think Russell Brunson likes to say
7:28
it's got to be ten x or one hundred x to value.
7:31
Then you don't really have something that's irresistible.
7:33
So that is it for today.
7:36
Before we go text us three one
7:38
oh three four nine, three
7:40
seven eight five. Don't do this while you're driving, okay.
7:43
Three one oh three four nine
7:45
three seven eight five. Neil and I will give announcements
7:47
sometimes we like to ask for feedback as well. We
7:49
send a text like once a week max. We don't
7:51
like to bother you that much, but that is it
7:53
for today and we will see you tomorrow. We
7:57
appreciate you joining us for this session of
7:59
Marketing School. Be sure to rate, review,
8:02
and subscribe to the show and visit marketingschool
8:04
dot io for more resources based
8:07
on today's topic, as well as access
8:09
to more episodes that will help you find
8:11
true marketing success text
8:13
marketing School dot io until
8:15
next time. Class dismissed
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