Natthawan is an expert on leading customer understanding and customer value proposition for retail banking and acts as the changing agent to lead the strategic direction with value chain to deliver P&L and target customer experience. In this episode, she's discussing topics such as Maintaining a Customer Relationship | Data Driven Approaches in Marketing Professionals | Advice for Getting into her Industry/Role | Why she Chose to go into this Industry | What she is Most Looking Forward to After the Pandemic.