This week, AmSpa founder and CEO, Alex R. Thiersch, JD, speaks with Shannon Blake, director of medical spa partnerships at Podium. They talk about Podium’s new HIPAA compliant AI patient coordinator, discussing how it leverages technology to understand your brand, manage leads and communicate based on the long-term needs of your medical spa. Their conversation includes:

• Introducing Podium’s new 24/7 AI employee, Avery;
• How they train Avery to know every detail of your medical spa;
• Speed to lead: managing leads long-term and reengaging at set intervals;
• How Avery deescalates and empathizes when handling bad outcomes;
• Future plans to integrate with the leading aesthetic EMR systems;
• How Podium’s new relationship with AmSpa strengthens the industry;
• And more!

Listen back to hear more about Podium’s automated text marketing solutions in this previous episode: Using AI to Reach Your Leads Faster.

Music by Ghost Score.