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Dog Salon Divas with Hayes Brown

Dog Salon Divas with Hayes Brown

Released Wednesday, 6th December 2023
 1 person rated this episode
Dog Salon Divas with Hayes Brown

Dog Salon Divas with Hayes Brown

Dog Salon Divas with Hayes Brown

Dog Salon Divas with Hayes Brown

Wednesday, 6th December 2023
 1 person rated this episode
Rate Episode

Episode Transcript

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0:00

Hey there, it's Alex Sujong-Loughlin. And

0:02

Kelsey McKinney from Normal Gossip. Thank

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1:38

our bio on Instagram. Thank you

1:40

so much. Woo. Woo. Woo.

1:44

Woo. Woo. Woo. Woo.

1:47

Woo. Woo. Hello, and

1:49

welcome to Normal Gossip. I'm Kelsey

1:52

McKinney, and in each episode of

1:54

this podcast, we're gonna bring

1:56

you an anonymous morsel of gossip from the real

1:58

world. I am. So

2:00

happy to have with me today,

2:02

Hayes Brown. Hayes, welcome. Hello,

2:05

Kelsey. I am, I am, I can't, I

2:08

can't with this right now that I'm actually

2:10

doing this with you right now. I'm so

2:12

happy you're here. I'm going to tell the people who you are

2:14

before we get into it. Okay? Okay. Okay.

2:16

Go ahead. Hayes Brown is a writer

2:18

and editor for MSNBC daily, MSNBC's digital

2:20

opinion page where he helps frame the

2:23

news of the day for readers and

2:25

appears as an on air guest on

2:27

the network. Hayes was previously at BuzzFeed

2:29

news rest in peace, where he was

2:31

the deputy world news editor alongside others

2:34

to my random jobs. Fun. He also

2:36

hosted impeachment today, a daily podcast covering

2:38

the first Trump impeachment. I love the

2:40

word first. And then

2:42

cohosted the podcast news a clock. His

2:45

written work has also appeared in ThinkProgress

2:47

also rest in peace. The outline also

2:49

rest in peace, foreign policy and

2:51

the week. And he holds a

2:53

degree in international relations from Michigan

2:56

State University. Hayes, welcome to the

2:58

podcast. Kelsey, thank

3:00

you so much. I am just overjoyed

3:02

to be here with you. I cannot

3:04

explain how pleased I am

3:06

to be doing this. Ah,

3:08

the word screaming, crying, throwing

3:10

up come to mind. I

3:14

internally, I am just

3:16

like overstimulated to the point

3:18

of vomiting and that will

3:21

continue throughout this entire process. And I

3:23

think that that's the right vibe, just in general

3:25

for what we're going to do today. I

3:28

was told that you brought a gossip story

3:30

for me. And then also I saw you

3:32

waving around a piece of paper earlier. Can

3:34

you? Can I know what's on there?

3:38

You may. So I sent out

3:40

a call to some of my good friends

3:42

and one of them really delivered a best

3:44

friend. Yes. So

3:47

this story comes pre anonymized. So

3:51

this friend of a friend, let's call her

3:53

Sarah, is a lovely

3:55

woman. Back in February,

3:57

she was dating a guy that

3:59

we're calling Dallas. Dallas?

4:02

Dallas. Dallas. Pretty wealthy, divorced,

4:04

had a kid, but they were really

4:06

happy together. Sarah had

4:09

also been married before. She married young

4:11

and she's a widow. Oh,

4:13

tragic. Tragic. But

4:16

they were good together. But then,

4:18

Dallas got a seven-figure

4:20

job offer in Singapore. Right?

4:23

What's that like? Right?

4:26

Who knows? But Sarah is

4:28

studying to be a nurse here in

4:30

New York City, so they realize they

4:32

have to break up. It varies. The

4:34

time difference to Singapore, that's not manageable.

4:38

Right? So, we fast

4:40

forward to about

4:43

a couple of weeks ago,

4:45

right, when Dallas gets back in touch with

4:47

Sarah and says, like, look, I really need

4:49

to talk to you. In the

4:51

meantime, in that, like, gap, she had

4:53

started dating someone else, but didn't

4:55

tell the new guy that she was going to meet

4:57

up with her ex because she's like, eh, what if

4:59

it's nothing? What he wanted

5:01

to tell her, though, was that he's not moving

5:04

to Singapore. And he had actually

5:06

spent the last eight months negotiating with this

5:08

company to give him the same salary they

5:10

would have given him in the Singapore office,

5:12

in the New York office. What? Because

5:14

when, yes, because when Sarah said that she wasn't going

5:16

to move with him, Dallas reevaluated

5:19

his entire life, realized he couldn't

5:21

live without her. And

5:23

so he showed up to this meeting with Sarah

5:25

with a plan to put her on the mortgage

5:27

of his condo. He showed up

5:30

with a diamond tennis bracelet, saying

5:32

he was still in love with her and wanted to

5:35

marry her. And if she was open,

5:37

he would propose when she's ready, but she

5:39

could keep the bracelet either way. This is

5:41

like everything you're saying is like the kind of

5:44

fantasy that your friend tells you at brunch. Like,

5:46

I just feel that he's going to do this.

5:48

And you're like, Carly, you're delusional. Like this is

5:50

never going to happen. But

5:53

this happened. And Sarah apparently

5:56

had the leverage to say, OK, I'll

5:59

think about it. And

6:01

then sent him a $35,000 emerald and diamond engagement

6:03

ring. And

6:07

he's like, oh yeah, that's doable. No problem. I can get you that.

6:10

So she told her person

6:12

she was dating that she's

6:14

getting back with her ex. The guy went

6:16

on a crazy racist rant because Dallas is

6:18

Asian. So, bullet dog. Wow. Truly

6:21

bullet dog. So, yeah,

6:24

that happened. That is

6:26

a real life thing that happened. I

6:32

know. Take a second. Breathe. Take it all in. I

6:34

think what's freaking me out is this is

6:36

like urban legend territory of the

6:38

reason that people have false hope,

6:40

right? Like it scares me because

6:43

I'm like, there's no way. Like

6:45

he spent eight

6:47

months convincing like one,

6:50

okay, girl boss, incredible to convince them

6:52

to give you seven figures to stay

6:54

in New York City, but also what?

6:58

Yeah, apparently he had cut off like most

7:00

contact with her and she was feeling like

7:02

some kind of way about it. But turns

7:04

out he didn't want because he didn't want

7:06

to give her false hope. So I'm negotiating

7:08

with this. I'm going to try and make

7:10

it happen. So she was like, well, I

7:12

guess he's like just gone. He's moving

7:14

on. And so I'm going to move on. And then

7:17

he shows up and it's like, so yes.

7:20

Thank you. I appreciate

7:22

your reporting of this gossip. And you're

7:25

bringing it to us. I'm sure the

7:27

listeners will also be very grateful. If

7:30

Dallas has, you know, brothers or cousins

7:32

who are similar to him, I recommend

7:35

him get in touch because I have a lot of

7:37

single friends who would like to meet them. I would

7:40

like to. Yeah, I would like

7:43

to meet them too. Honestly, like, you know

7:45

what? Yeah, what are they up to? I

7:47

love this story. Thank

7:51

you for bringing it to me. Do

7:54

you want to hear the story that I have? I

7:56

want nothing. Oh my God. Okay, let's get into it.

7:59

You ready to go? That's it? Normal

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8:32

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8:42

you tell me about how you get your hair cut?

8:46

Yeah, sure. So I actually,

8:49

it's actually pretty ridiculous.

8:51

Because I started

8:54

growing my hair out, like for years just got

8:56

like a super short like buzz cut kind of

8:58

thing going right. And then

9:00

around like 2017, I started growing

9:02

it out, but I

9:05

had no idea what to do with it. A plastic problem.

9:07

Couple of very bad hair fescences to use,

9:09

where it's like, oh, should I just buzz it all

9:11

off and start over? And then I found a place

9:14

that it's a salon that

9:16

specializes in black hair. It's unisex.

9:20

And the problem is

9:23

though that since the pandemic,

9:26

it has over doubled

9:28

in price. And I'm

9:30

sorry that happened to you. That's bad. It's

9:34

very boutique. Very is pretty bougie. I love that.

9:36

I'm not going to lie. Just take my money.

9:38

I'm going to not think too hard about it.

9:41

Incredible. I asked because our friend of

9:43

a friend today, Amber works at a

9:45

bougie salon. She

9:47

started there like right after high school.

9:50

And she loves it. It's

9:52

communal. It's gossipy. It's

9:55

lighthearted. This space

9:57

is not large, but it's very

9:59

well-loved. decorated like

10:01

tall check-in counter nice host

10:03

like huge mirrors with frames

10:06

like stainless steel washing stations right like

10:09

beautiful the customers are

10:11

adorable usually but sometimes

10:14

they're bad I mean

10:16

yeah they wine they moan

10:19

sometimes they bark oh

10:23

yeah because it's a dog salon where

10:25

she worked oh okay

10:28

you know you had yeah you

10:30

really you got me I you had me

10:32

I was there and then you pulled the

10:34

twist you pulled the rug out from under

10:36

me and I appreciate that how do you

10:38

feel about this about

10:41

dog salons in general about this particular bougie

10:43

both I

10:45

mean I appreciate that I think

10:48

that I have never taken

10:50

my own dog to a dog salon mostly

10:54

because he hates leaving the apartment

10:57

right he does not enjoy water

10:59

so I'm like why why stress

11:02

both of us out I I am

11:04

very curious about the pricing structure and

11:06

I like I I'm one of the

11:09

I judge a little a little bit

11:11

I mean some dogs need it yes

11:13

like a long-haired breed like an English

11:15

sheep dog or dogs that were with

11:17

fur that cannot it's necessary I get

11:19

it someone has to take care of

11:21

that okay so I think your

11:23

inclination to being judgy is correct here

11:26

because this is like a fancy dog

11:28

salon which is why we call it

11:30

a dog salon and not like a

11:33

dog or a dog wash

11:35

yes this salon is

11:37

called hounds tooth oh

11:40

that's beautiful oh no

11:42

that's oh that's

11:45

so Tony yes hounds

11:47

tooth I'm I'm

11:49

impressed and annoyed at the same time

11:52

the dogs that come to this place

11:54

are fancy they are like little fancy

11:56

dogs that go inside purses big

11:58

fancy dogs with too much hair, show

12:01

dogs getting ready for their big day, and

12:03

also moths that just have really rich owners.

12:06

Right. Amber loves this job.

12:08

She's like, I love dogs. I love

12:11

making them pretty. I love the vibes

12:13

that hounds tooth, which are like immaculate.

12:16

But what she really loves are like her co workers

12:18

and the people that she gets to hang out with all day.

12:21

Right. But one summer, all of her co workers

12:23

start leaving. One bought a

12:25

house moved to a more affordable city one yelled

12:28

at a customer who said that she wanted her

12:30

dog to have extensions. No,

12:32

I mean, why? No, because

12:34

the customer is no,

12:44

hold on. This is going to take me

12:46

a second process. I'm so sorry. I know

12:49

you have more of a list. No, go

12:51

to be stuck. The phrase dog is sometimes

12:53

the customer isn't my right. The

12:55

phrase dog extension is going to be

12:57

playing in my head on loop for

13:00

days now. Okay. One of

13:02

her co workers was like left because they

13:04

started dating the owner's daughter. Escondylo.

13:07

The Escondylos at this place are

13:09

huge. So now

13:11

poor Amber is the only

13:13

one left at this boutique

13:15

dog salon and she is

13:17

drowning in appointments like way too

13:20

many dogs. And

13:22

she's mad because she's like, usually at

13:24

this place, whoever the newest employee is

13:26

has to do the worst task, obviously.

13:29

But the worst task

13:32

here is like cleaning out the drains, which

13:34

are full of dog hair, which is disgusting.

13:36

And now Amber has to do that. And

13:38

she's like, I've been here for five years.

13:40

I should not have to do this. You're

13:43

above drain beauty, Amber. Yes.

13:45

You're Amber, what do you do?

13:50

I mean, I start asking

13:53

my friends, Hey, who

13:55

likes dogs? Does anyone want

13:57

to come work with me at this great dog salon?

14:01

It's a workers market, guys. We're just for here.

14:04

You can negotiate for a great salary. It

14:06

might be better than mine. Who knows? Just

14:08

come on and please save me. And

14:11

also you have to deal with all the work. I love that plan. Amber

14:14

is like, I'm going to talk to the owner of

14:16

the salon and be like, I can't keep doing

14:18

this. I'm going to die. So

14:20

she goes and talks to the owner of the salon and is like,

14:22

Hey, I am working all the time. There

14:24

are so many dogs. I'm drowning. Please

14:26

help me. And

14:29

the owner is like, what

14:31

do you consider becoming the manager?

14:35

Oh, do you think she should be the manager? I

14:37

mean, I have no idea about her

14:40

organizational skills, but being manager automatically means

14:42

that there's going to be someone below

14:44

you to deal with the dog hair

14:46

drain. So not bad. I

14:48

mean bump up that salary, make sure

14:50

it's not just a title boost. Remember

14:53

the owner also should be desperate here.

14:56

There's only one employee. Yes.

14:59

Oon employee. So play

15:02

your cards, right? Amber. Do

15:04

this. Yes. Take

15:06

the job, but negotiate. Yeah. Amber's

15:08

like, I know Cheryl Sandberg exists. Lean in,

15:10

baby. She's like, I want to raise

15:14

immediately. She's

15:16

like, and I'm interested

15:19

in being a manager, but manage who?

15:22

I'm the only one here. So she's like,

15:25

I want three people hired by the end

15:27

of this month. We

15:30

like Amber. Amber is a go-getter. And the owner

15:32

is like, done. She's

15:35

like, I've been hiring. Your first

15:37

hire starts tomorrow. That

15:39

feels like something that Amber might

15:42

have should have known before that, but okay,

15:44

sure. Spring it now. Why

15:46

not? Next day comes. It's

15:48

her first day as manager. She's like, here I go.

15:50

She arrives to open the salon and

15:52

already a woman is there. She's

15:55

in her like mid sixties. She has purple

15:57

hair. This is Queenie. Queenie

16:00

is the new hire. Okay,

16:03

okay. Are we talking purple like

16:06

old woman like light lavender purple or

16:08

we talking purple like deep like

16:11

rich royal purple. We're talking like royal purple. Love

16:15

it. Love her. Wonderful. Here's Queenie's deal.

16:17

Queenie used to be a nail

16:20

artist for fancy celebrities.

16:23

I really hope you were about to say for fancy dogs. That

16:26

works too. No,

16:28

she liked fashion week nails. She did

16:31

like nails for people going on tour

16:33

nails for Hollywood superstars. And

16:36

all of those people drove Queenie fucking

16:38

bunkers. So one day after

16:40

some model was like you have to remove all

16:42

of my acrylic nails because they're like one millimeter

16:44

too long and put them back on Queenie was

16:46

like no more divas. And

16:49

so she quit doing celebrity nails

16:52

and she went to like dog salon

16:55

school. Which is a

16:57

thing I've just learned. Apparently and she

16:59

took like a ton of supplemental classes and so

17:01

she's like now the only divas for me are

17:04

dogs and guess what? Dogs can't talk.

17:07

Correct. We love a late in

17:09

life career shift. Good for

17:11

you, Queenie. Yeah, exactly. So Amber's

17:13

like welcome Queenie. So glad

17:15

you're here. Here's your station.

17:18

Queenie immediately starts pulling out

17:20

like fancy products. And

17:22

so as Queenie's doing her first dog,

17:24

Amber is like, oh, I realized like

17:26

what kind of stylist Queenie is. Which

17:29

is that Queenie creates a spa like

17:32

atmosphere for the dog. So she has

17:34

very expensive shampoos and conditioners. She's

17:36

pampering the dog, massaging the dog,

17:39

playing like calming music

17:41

for the dog. Like that's her whole

17:43

thing. Okay, okay.

17:45

Yep. Sure. You know what? As

17:48

long as the owner of said dog is

17:50

willing to pay for such fanciness. Yeah,

17:53

sure. These owners are. Why not? Can

17:57

you foresee any problems on the horizon?

18:00

at this point are you still feeling good? I'm

18:03

feeling cautiously optimistic. My

18:06

biggest concern right now is

18:09

that Queenie might

18:11

out-boogee the other

18:14

future workers. So that's

18:16

like she's setting a bar pretty high

18:18

for everyone who's to come after. So

18:20

I'm like I'm hoping that the owner

18:22

is looking for Queenie level people at

18:25

this point. The first week with Queenie

18:27

goes great. She's a great worker. She's got

18:29

all of her shit in order. She's very

18:31

well organized and very good with the dogs. Early

18:35

the next week, the second hire starts. Her

18:37

name is Savannah. Savannah is

18:39

like really I am

18:41

not here to make friends hours. She

18:44

is like I put my headphones in, I

18:46

come to work, I do my work, I

18:48

go home. Which

18:52

is efficient. Yeah, absolutely. And

18:55

she's not as into this wanky stuff

18:57

as Queenie which is like helpful because

19:00

sometimes you have dogs that just need to be shampooed.

19:03

Doesn't have a ton of her own supplies but that's fine. Savannah

19:06

and Queenie only talk at lunch. The

19:08

rest of the time they are working

19:10

independently. And so Amber is like I'm

19:13

the best manager of all time. Like

19:16

everyone is doing great. But

19:18

then two weeks after Savannah is

19:20

hired. Amber goes into

19:22

the little break room and Savannah

19:24

and Queenie are whispering. And

19:27

when she comes in they stop. Red

19:30

flag, red flag, danger, danger. Why

19:33

danger? Qua? Well one,

19:35

they don't talk. Why are you talking? Two,

19:38

why did you stop when Amber walked into

19:40

the room? I mean as

19:43

someone who I

19:45

wouldn't say is paranoid but given

19:47

like the circumstances of the story

19:49

telling environment I'm worried for Amber

19:51

immediately. Amber is also worried

19:54

for Amber immediately. Amber is like are

19:56

they whispering about me? sharing

22:00

vital information with her manager at this point.

22:04

And that's got to change. This

22:06

information blackout situation is very stressful

22:08

to me. And I'm assuming Amber

22:10

immediately calls the owner and

22:12

she's like, hello, excuse me. Um, did

22:15

we hire Dinah? Like

22:17

all the girls are talking and

22:20

the owner is like, Oh, I wanted it to be

22:22

a surprise. And

22:25

Amber is like, okay, maybe let's

22:27

not do that. Surprise it. Like

22:30

I need to know what's happening here,

22:32

please. But

22:35

she is also psyched because

22:38

Dinah, as you

22:40

have surmised is the dog

22:42

stylist in this city. She's

22:46

got hundreds of thousands of Instagram

22:48

followers. She makes like

22:50

beautiful little reels and TikToks

22:52

of like the dog transformations. She

22:55

traveled out of like out of the

22:57

country to learn Japanese grooming styles so

23:00

that she can turn the dogs like hair

23:02

into these like special shapes. She's

23:05

like inspiring the next generation of

23:07

dog stylists. Well,

23:10

as long as she's inspiring the, yeah, Amber

23:12

is thrilled because she's like Dinah

23:14

is insanely technically talented. Like she

23:16

can do things that no one

23:19

else can do. Like she could

23:21

do perms. She could do highlights. There

23:23

Amber's like, if anyone could add extensions

23:25

to a dog, it's Dinah. Oh,

23:29

but would she, but does she

23:31

know enough to not? Like

23:33

that's my question. Wow. Would you like to

23:35

see an example? Oh

23:38

God. Okay. Oh

23:40

God. Oh no.

23:42

Oh no. I, oh, it looks

23:44

so happy, but it shouldn't. No.

23:50

Tell the listeners what you see. What

23:53

I see is a before and after

23:56

on the left. It looks to be

23:58

like a Bijon Frise, some kind of fluffy white. little

24:00

dog. On the left is its

24:03

overgrown fur, it's in its eyes, its

24:05

whiskers are too long and have those

24:07

little brown streaks on it that are

24:10

very tragic that white dogs get. And

24:13

like, Buddy clearly can't see, just

24:15

not great. And

24:18

on the right is the after,

24:20

where on the one hand, the

24:22

pup looks so much happier, the

24:24

fur is, you know, very neatly

24:26

cut, tight, like instead of having

24:28

like loose curls everywhere, it's very like

24:30

teddy bear lamb looking. But then

24:34

on top is what I can

24:36

only describe as a very

24:39

90s flash up, like

24:41

a shorter version of Gerald from Hey Arnold

24:44

if you're of a certain generation, you know,

24:46

like full on like, if that were a

24:48

character in a 90s sitcom, his name would

24:50

be Jermaine. That is the hairstyle

24:52

we're talking about. Would you like to

24:54

see another example of what Diana can do? Yes,

24:57

please. Here it is. Oh,

25:00

I don't know how I feel about this

25:02

one. Took me a second to

25:05

process what I'm looking at. And this is, it does

25:08

resemble in a sense, dog extensions.

25:10

It's a like husky, malamute looking

25:13

dog, black and white. And in

25:15

their fur, there's like feathers,

25:18

like bright, multi colored,

25:20

some striped feathers like

25:23

put in its hair, put in it's

25:26

like below its ear, like it's where

25:28

you would see like a ponytail hanging or something

25:30

like that. And I'm like, is

25:33

this appropriation? What's happening here? Like, I

25:35

don't know who would be appropriated, but

25:37

it makes me immediately think, what

25:39

are you mimicking? And why does

25:41

it feel a little offensive on the inside? Yeah, it's

25:43

like white girls

25:46

in 2010 at Coachella hours. Yes.

25:48

In this dog. Right. It's like, wow,

25:52

I, you know what, if

25:55

you can scam someone out of I'm

25:57

sure hundreds of dollars for some tacky

25:59

feathers. in your dog's fur, you know what,

26:01

more power to you. Sure, I

26:04

guess, on that one level, I

26:06

will accept this level of scam. But,

26:09

mmm, weird. Amber

26:13

is like, thrilled. She's

26:15

like, I'm so glad we got

26:17

Dinah. Dinah is ingenious. Dinah

26:19

is supremely talented. And

26:22

that is where your problem starts.

26:24

Working with geniuses never goes well. Unless

26:27

they are like, they're very like, so

26:29

assume like geniuses, one person of

26:31

the world, right? 0.1%

26:33

of those people are well-adjusted,

26:36

normal people that

26:40

you want to spend time with. Yes. Amber

26:43

immediately goes like waltzing back into the break

26:45

room and is like, great news, we

26:47

got Dinah. And

26:50

Queenie and Savannah are so excited. They're

26:52

like, she's so talented. This is so

26:54

great. Like, Hounds Tooth is really moving up.

26:58

I'm shaking my head because I feel

27:01

like they're overlooking a couple of key

27:03

issues here that I'm really curious about.

27:05

So I feel like issue number one

27:07

is, you're now

27:09

working with a genius. Everyone's

27:12

going to want to book the genius.

27:15

You are automatically the

27:17

backup to Dinah in

27:19

terms of bookings. And

27:21

going back to my original

27:24

genius point, like, yeah, she's

27:26

very good, but I've heard

27:28

nothing about how she is to work with.

27:30

And like, oh, I've heard she's so nice.

27:32

She's so funny. Just know that she's so

27:34

talented. It's like, that is a red flag

27:36

to me. Yes. Dinah

27:38

arrives the next morning. She's

27:41

15 minutes late. She

27:43

is wearing those like tiny,

27:46

tiny sunglasses. She

27:48

like looks like the stylist from the Princess

27:50

Diaries. Yeah, that I

27:52

can appreciate. She has

27:54

two suitcases with her.

27:58

Like roller bags. Roller bags. filled

28:00

with products. She

28:03

has mousses, she

28:05

has like gels, she has scissors,

28:07

she has feathers, she has like

28:10

sparkly tinsel, who knows what that's

28:12

for, she has protractors, and

28:14

she also has like dog treats and dog toys.

28:18

Protractors is what really kills me

28:20

right now because if you guys had seen

28:22

like with your eyes the image of these

28:25

dogs then yeah you're gonna need a protractor

28:27

to get those angles so exact. Exactly. Dina

28:30

shows up, everyone's so happy to

28:33

meet her, she introduces herself and

28:35

then she does not stop talking

28:37

for the entire eight hours that

28:39

she's there. About what? You

28:43

know, whatever she thinks of.

28:46

Oh no. She is just a talker.

28:49

Yep, okay. Amber is

28:51

like maybe she's nervous. The

28:54

next day is the same. She

28:57

comes in, she like turns down the

28:59

music so that they can all talk. Oh okay

29:04

so Savannah is already like I'm

29:06

just here to listen to my

29:08

music not listen to Dina so

29:11

this is already a problem brewing.

29:13

Yeah. On the

29:15

third day of Dina's

29:17

tenure, everyone is swamped

29:20

when this little tiny dog is brought

29:22

in. This dog has a

29:25

problem that I have now learned is extremely

29:27

common in dog salons which is that the

29:29

dog has like a lot of matting in

29:31

its fur because he

29:33

like isn't brushed for whatever reason. Right.

29:36

And so the stylist needs to like brush out all

29:38

the mats. But the

29:40

people who bring in these kinds of dogs that

29:42

are very matted, they always have the same excuse

29:44

which is like my relative watched the dog over

29:46

the weekend and then he just became very matted

29:49

by magic in like three days. Yeah,

29:51

clearly. Like I

29:54

brush Lord Fauntleroy

29:56

here thrice daily and then when my

29:58

instructions were not filed followed once.

30:01

Look at him. Look at him. Looks like

30:03

garbage. Exactly. So

30:08

the one who brings him this dog is like,

30:10

I want, what did you

30:12

say, Lord Fauntleroy brushed? And I

30:14

want him unmatted. And

30:17

I want to pay the same amount that I would

30:19

usually pay for a dog to just be groomed.

30:23

Yeah. No,

30:26

I'm sorry. Like this

30:28

is houndstooth plus Dina. Exactly. This

30:31

is, we have a scale here and

30:34

the scale is only for rich people.

30:37

So Amber is like, okay, we'll take

30:39

the dog. You're going to have to pay extra

30:41

for us to unmount it. And the woman's like,

30:43

sure, whatever money is no object to me. Like,

30:45

please make my dog beautiful again. And Amber is

30:47

like, great. So she goes around and she's

30:49

like, Queenie, do you have time for

30:51

this dog? And Queenie is like, no, I have

30:53

like eight dogs on my schedule.

30:56

They're all returning. They're all fancy.

30:59

Amber's like, okay. She goes to Savannah. Savannah

31:01

takes out her earbud where she's like listening

31:03

to music to ignore Dina. And

31:06

Savannah's like, no, I'm doing 20 dogs

31:08

today. Like I don't have time for this. Amber's

31:12

like, I also don't have time for this because I

31:14

need to work the front desk and

31:16

I need to like manage. So

31:18

she goes over to Dina. Dina

31:21

has spent all morning braiding the ear

31:23

hair on a cocker spaniel. I'm

31:28

the whore. God

31:33

damn it. Amber's

31:37

like, Dina, I really love

31:39

what you're doing here. Really respect this.

31:41

Um, could you help me

31:43

with this severely matted dog instead?

31:47

And Dina's like, I'm so sorry, but I've

31:49

only done one of these cocker spaniels here. So I have

31:51

to do the other one. And

31:54

Amber's like, okay. So

31:57

she goes back to Queenie and she's like Queenie.

32:00

Please, can you please fit this dog

32:03

in? And Queenie is like, sure,

32:06

but she is clearly pissed.

32:09

Yeah. You have to manage them. Yeah.

32:12

Like, how? I

32:16

feel like if I'm Amber at this point, like,

32:18

I don't know, my, my personality type is like,

32:20

I would have bitten the bullet as Amber. I'm

32:22

like, well, okay, if they're all busy, I'm just

32:24

going to do it myself just to make sure

32:26

it happens. And so I don't make anyone else

32:28

upset. I might fall behind. I might have to

32:30

stop and start to like go help people up

32:32

front. But they're all doing their

32:34

own thing. So I'm going to take

32:36

Lord Fauntleroy and spend like an hour and

32:38

a half rushing out

32:41

his mats when I really just want to

32:43

take a razor and buzz it all off because

32:45

that's what, that's what the owner deserves at this point.

32:47

But no, I'm going to be a good worker. Amber

32:49

hands off Lord Fauntleroy to Queenie and she's like, thank

32:51

you for your service. The

32:55

next week, word of Dinah being at

32:57

Hounds Tooth has gotten around. So

33:00

no people are coming in with like

33:02

truly the most arranged requests you could

33:05

possibly imagine like they're like, can

33:07

you make my golden

33:09

retriever look like this poodle? And

33:13

Dinah's like, yes. And then she

33:15

spends all day making a golden

33:17

retriever look like a poodle. And

33:21

that's cool. But that also means she's

33:23

doing a dog a day. When

33:25

everyone else is like eight, 10, 20 dogs. Yes,

33:29

that is exactly the problem. It's like

33:31

in the different styles, right? Savannah can

33:33

do the most dogs because she's not

33:35

doing anything fancy. So she's also

33:37

making a good amount of money because she's doing like 15, 20 dogs

33:39

a day. Queenie

33:42

is doing her little like bougier version, like 10

33:44

dogs a day. And

33:46

Dinah is doing one or maybe

33:49

two dogs per day. Mm

33:52

hmm. So now you have like a

33:54

little bit of a resentment problem? Shock.

33:58

I never could have seen this coming. Recently,

34:10

someone slid into my DMs and they

34:12

were like, listen, is Quince actually good?

34:14

And I was like, girly, yes, extremely.

34:16

We don't really do ads for things

34:18

that we don't think are good. Recently,

34:21

I went on a little weekend getaway

34:23

with some girls and I

34:25

took this little bag that I got from Quince that is

34:27

like a little dop kit and it has all of these

34:29

little pockets and you can put all your skincare and stuff

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in there. Because we were sharing a bathroom,

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I had to put this little bag on the counter and

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everyone was like, what is this little bag? And I was

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like, oh my God, that's my Quince bag. Thank you

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slash gossip. On

35:28

Friday, things have gotten so bad

35:30

that when a woman comes in with a

35:32

fluffy dog and she's like, oh my God,

35:34

I'm so sorry, something crazy happened on the

35:36

way in, he got a scorpion stuck in

35:39

his tail. Can you take care of that?

35:42

Excuse? As

35:45

in the scorpion is alive and

35:47

you just have to catch and release it

35:49

and try not to get stung in the

35:51

process? Yes. Take him to

35:54

the vet first. But

35:56

no, I guess you had an appointment. Yeah, she has an

35:58

appointment. Things are so bad. that in the

36:00

salon at this point that Amber is like, I'm

36:03

gonna deal with the scorpion. Like I

36:05

cannot even think about asking someone else

36:07

to do it because they will all

36:09

lose their minds. As

36:11

they should because what I mean it

36:13

could the only thing worse would be

36:18

if they had come in and said okay

36:20

the scorpion is stuck there but it's inspiration

36:23

so not only can you make my dog

36:25

also look like a scorpion. As

36:28

no ma she did this moment in time.

36:30

Amber does it like it takes her

36:32

a while but she gets rid of the

36:34

scorpion and is like I'm successful

36:36

or whatever but now she's in like the

36:39

worst mood of all time because she

36:41

spent all morning trying to not get stung by scorpion.

36:44

Yeah and not get the dog stung by a scorpion. Yeah

36:47

she's in this shit mood when Queenie comes up to

36:49

her it's like I need to talk to you. And

36:52

Amber's like okay and

36:55

Queenie is like Dinah is

36:57

stealing my very expensive dog

36:59

conditioner and using it. Okay

37:04

plot twist did not see this being an issue

37:07

when she'd already come in with several roller

37:09

bags of stuff. So now I'm looking back

37:11

and thinking how much that did Dinah pay

37:14

for? Did she just load up her roller

37:16

bag at the last dog salon on her

37:18

way out? And then she's like I'm full

37:20

on like I don't believe anything about dogs.

37:25

Amber is like okay how

37:28

do you know that she's

37:30

stealing your very expensive dog conditioner and

37:32

using it all? And Queenie

37:34

is like my product is always moved

37:37

when I go in to wash my dogs. And

37:40

Amber's like okay uh but

37:42

dogs are like a little rambunctious

37:44

so sometimes things just get moved.

37:48

Like they hit the conditioner with their tail

37:50

and then it gets picked up and put somewhere else. Like how

37:52

do you know? And like Dinah has all

37:55

these fancy products she brought with her. Like

37:57

why Amber's like this things aren't making

37:59

it. sense to me. And

38:01

Queenie is like, I know

38:04

she's doing it. She's such a diva. Oh

38:09

my god, Queenie is having PTSD

38:11

flashbacks. She's back in her own

38:13

personal celebrity nom right now. Yeah,

38:16

poor Queenie. She's like,

38:19

this is my worst nightmare. I've been returned

38:21

into hell. And the hell is

38:24

women who think that they are the most important thing

38:26

in the world doing whatever they want all the time.

38:30

Amber is like, okay, I

38:32

hear you totally understand. Let's

38:35

take a breath. Like

38:38

maybe she used your conditioner just because she

38:40

had like a difficult dog or something like

38:42

let's wait before we freak out. And

38:45

Queenie is like, okay. But

38:47

then the next week she comes back and it's like

38:49

there's less product than before she is stealing my product.

38:53

Hmm.

38:55

I this is a

38:57

tough one because there's really no evidence

39:01

at this point to point fingers at Dinah.

39:03

There's no like I saw her pick up

39:05

the bottle and use it when

39:07

she thought I wasn't looking. It is vibes

39:09

only. Yeah. There's no this dog

39:11

smells like this conditioner that she was

39:14

working on. And I know that she

39:16

doesn't have this scent in her. There's

39:18

nothing not even circumstantial. Amber

39:21

is like, I will talk

39:23

to Dinah. So she goes to Dinah.

39:25

She's like, Dinah, is there

39:27

any way that you could

39:30

be accidentally using Queenie's products

39:32

when you are washing your dogs? And

39:35

Dinah is like, absolutely not. I

39:37

have a sponsorship with this fancy

39:39

celebrity dog products line. I would

39:41

never use Queenie's

39:44

products. Oh, again,

39:46

I'm torn

39:48

between admiration and disgust. Yes. At

39:51

this point, Kim, there are

39:54

people dying. There are people

39:56

dying, Kim is how I feel right now. Kim, there

39:58

are people. dying

40:00

story across the board.

40:05

Amber is like, thank

40:07

you, Dinah, for this information.

40:10

And then she goes back to

40:12

Queenie and she's like, Queenie, Dinah says

40:14

she's not using your conditioner. She says that she

40:16

always uses this one brand, like, I don't know

40:18

what to tell you. And

40:20

Queenie is like, not happy. Things

40:23

are like slowly escalating. But after like a

40:25

month of all of these women being hired,

40:27

Amber is finally able to let someone else

40:30

open the salon instead of her. She's like,

40:33

great day for me. I get to sleep in. Terrible

40:36

day. She's sleeping in when her

40:38

phone rings and it's Dinah. Did

40:40

he answer it? I

40:44

mean, yes. Because what

40:46

if it's like, oh my

40:48

god, because the salon is

40:50

on fire help. Or like, oh

40:54

no, a dog has been brought in with like

40:56

a bear trap attached to her. We can't convince

40:58

that owner to go to the vet. Like if

41:00

there's like an actual emergency, yes. But

41:02

my gut is saying it's

41:05

not. But it's her first

41:07

time. She's never been manager. Never

41:09

let someone else open the store. She

41:11

picks up the phone. Amber is like,

41:14

I'm sleepy. If it's an

41:16

emergency, they'll call again. Immediately,

41:18

Dinah calls again. God

41:20

damn it. So Amber is like,

41:23

Hello, what? And Dinah

41:25

is like mad, mad. And she's like,

41:27

Queenie opened the salon. And so then

41:30

she got to delegate who gets which

41:32

dogs and Amber is like, yes,

41:36

that's how opening works. And

41:38

Dinah is like, okay, but Queenie

41:40

has nine dogs. And I only

41:43

have one. Excuse

41:47

me, wait. I'm sorry.

41:49

Is she mad about the system as it

41:51

has functioned here to form? Yes. She just

41:54

mad that someone else has decided this. Yes.

41:59

I'm confused. on several levels now.

42:02

And she's like, I just can't believe that Queenie had

42:04

the gall and then when I asked her how come

42:06

she only gave me one dog she said you only

42:08

ever do one anyway. And

42:11

Amber's like in her head like

42:13

that's true though. Like

42:18

okay and any alternative

42:20

is worse you get that right.

42:22

That's worse if you're

42:24

normally given like four or five dogs

42:27

and you do one or two. That's

42:29

worse. I need you to understand that

42:31

that's worse, Diana. Amber's like I'm

42:33

so tired I don't understand what

42:36

anyone is talking about here. She's like okay so

42:39

the problem is that you only have

42:41

one dog and Diana's

42:43

like yes. And Amber's

42:45

like but you usually, no offense,

42:47

only have one dog. And Diana's

42:49

like yeah but not a

42:52

yellow lab. Queenie has

42:54

given her just like a dog if it needs

42:56

to be shampooed. That's actually

42:59

really funny. I'm sorry but that is the perfect burn. I'm

43:01

so proud

43:11

of Queenie for the level

43:13

of smells that went into that. That's

43:15

some foresight. That is her years of

43:17

experience of dealing with divas at work

43:20

right there. Nothing that could really

43:22

be like harmful or anything. You just have to

43:24

let her know that you're not as good

43:26

as that. Amber is like okay okay thank you.

43:28

I will text Queenie whatever.

43:31

She texts Queenie. She's like Queenie

43:35

I see what you did here. Can

43:37

you please give

43:39

Diana one more

43:41

dog. Please.

43:44

And Queenie texts back I refuse to

43:46

split my earnings with that thief. Oh

43:52

oh face cracks. Wow she's

43:54

still all in on

43:56

that. Uh-huh. Wow okay.

44:00

Sure, we're doing it.

44:02

Amber is like, okay. The

44:05

problem here is that you still don't have

44:07

any proof. If

44:09

you had proof, that would be different. I really

44:11

need to go back to bed. Please just fucking

44:13

give Dinah one more dog. And

44:16

Queenie's like, okay. Things

44:19

do not get better after this. Queenie

44:22

keeps trying to split the work the same

44:24

way. Dinah keeps only doing

44:26

one dog per day. Amber

44:28

has to do more and more dogs every

44:30

day because Dinah is so slow. The

44:33

only person having a good time is Savannah

44:35

because she just comes in with her headphones

44:37

and does her 15 dogs and leaves. Bless

44:40

her. Bless her. Getting

44:43

the same rate, same base rate as the

44:45

others. You know what? Great.

44:48

And that does occur to me part of why

44:51

Dinah isn't mad about this because not only is

44:53

she being artistically stifled, but the

44:57

basic dogs, their owners

44:59

are not tipping like the fancy dog. They're

45:03

like, oh, you did a shampoo? Great. Here's

45:06

an extra $30, which sounds like a lot to

45:08

like a normal person. But

45:10

she's, I'm sure you used to getting like, oh,

45:12

you made my dog look

45:15

like Mufasa from The Lion

45:17

King falling to his

45:19

death specifically. Yeah.

45:24

Great. Here, have five grand or

45:26

whatever, you know, just ridiculous things

45:28

like that. So yeah. Wow.

45:31

Because of this dynamic, Dinah and

45:34

Queenie start to like throw

45:36

little bombs across the

45:38

salon. Like Dinah

45:40

opens a box using Queenie's

45:42

like specialty haircutting scissors. Oh,

45:46

wow. And

45:49

then when Queenie starts just like using the

45:52

loudest blow dryer they have every time Dinah

45:54

is trying to take a video. This

45:57

is beautiful. Dinah posts a pic

45:59

on her. Instagram and in the background Queenie

46:01

is like in the middle of eating a sandwich.

46:13

It's so petty. It's so beautifully

46:15

petty. Oh wow. It's so petty.

46:17

Queenie who was like always on

46:19

time starts getting there early

46:21

so that she can like place

46:23

dibs on dogs before Dinah shows up.

46:27

Yes. And Dinah like whines to Amber about

46:29

this and Amber's like she's here early like I

46:31

don't know what to tell you. This is going

46:33

on for weeks and weeks and weeks like the

46:35

vibes are just getting worse. Yes.

46:38

Let's check in how how are you

46:40

doing? How do you

46:42

feel? As an observer I'm

46:44

loving this like I

46:47

can only imagine bringing in my dog

46:49

for their like you know monthly

46:51

shampoo or whatever and being like and

46:53

observing this going on being like I

46:55

think I'm gonna take lunch. Yeah because

47:01

I just want to watch this for the

47:03

rest of the day. As a staffer I

47:05

mean Savannah's had the right to do the whole time.

47:07

Shout out to Savannah but

47:09

if I'm Amber I'm losing my mind.

47:12

Absolutely just like because how do

47:14

you how do you stop this wall?

47:17

How do you end the fighting?

47:19

I don't know. I just don't know.

47:21

She is miserable. This

47:24

is going on for weeks. One

47:26

day she's working the front desk and she gets a phone call

47:29

and on the phone call is

47:31

a very important and fancy woman

47:34

and the fancy woman is like I am

47:36

in a bind. I'm

47:40

sure that money can help you go on. Exactly and

47:42

she's like I have two

47:44

dogs. They both

47:46

need to be groomed and

47:48

styled and their

47:50

normal stylist is sick.

47:53

The woman on the phone is like my

47:55

special beautiful dogs. It will

47:57

take them each like all day. to

48:00

be styled and they it has

48:02

to happen tomorrow because they're going

48:04

to the regional dog show competition.

48:08

Then she's like both of my

48:10

dogs were sired

48:12

by a previous American Kennel

48:15

Club finalist named Shannon Blanc

48:18

and they are very fancy. I

48:22

mean finalist. I'm

48:24

kidding. I'm kidding. It's still very fancy. It's very

48:26

fancy. The woman is like, can you please groom

48:28

my two dogs at Hounds Tooth

48:30

tomorrow? It needs to be

48:32

very precise. It

48:35

will take all day, but my dogs are

48:37

on the rise. This

48:39

is their big break. They need

48:41

to match. Wait,

48:44

you're entering both dogs of the same breed into

48:46

the same show. There could be against each other.

48:48

That feels like a bad strategy personally. I guess

48:51

maybe you're maximizing the odds of your

48:53

dogs trying to reach the

48:56

finals of whatever, but if they look exactly

48:58

alike, they spend

49:01

your money, fancy woman. Spend away. Amber

49:03

is like, thank you so much for

49:05

calling Hounds Tooth. We would love to help you

49:07

with this problem. What

49:09

kind of dogs are they? And

49:12

the woman is like, oh, they're Bichon Freeses.

49:15

Yes, of course they are. Of

49:18

course they are. Bichon Freeses is

49:20

just like the fanciest of little dogs. Like

49:22

if you want fancier than a toy poodle,

49:24

you go for the Bichon Freeses. Like they

49:27

even the name feels

49:30

like you're ordering at a French restaurant. It

49:32

sounds like a salad. Like with a goat

49:34

cheese ball, right? Picture

49:37

a cotton. Now make it a

49:40

dog. That's the Bichon Freeses. Like

49:43

the head is pure dandelion puff, round.

49:46

The shape is round. You stuck

49:48

like a little like a

49:50

cotton ball with little q-tip feet

49:52

on the body. That's that is

49:55

a Bichon Freeses. Obviously,

49:57

this is a hard dog to groom.

50:00

Because the word you kept using

50:02

is round, right? Which means that

50:04

like that dome of hair needs

50:06

to be symmetrical. You

50:09

are working in three dimensions at all times. Yes. So

50:12

the clear choice of who

50:14

you would give this dog to, to groom,

50:17

is Dinah. Correct.

50:20

But there are two dogs. Also

50:23

correct. And Dinah famously works

50:26

extremely slowly. Yep.

50:29

So do you think that she can do

50:31

two in one day? Like what do you

50:33

do here? Okay.

50:35

I just want to say that this has full on

50:38

after school special vibes now. Like

50:40

this is the moment or

50:43

for the nerds out there, the

50:45

neon Genesis Evangelion moment where the

50:47

two competitors have to work in

50:50

sync side by side, perfectly symmetrical.

50:52

Otherwise everyone is doomed. Like

50:55

this is the high school sports movie

50:57

moment where teamwork is key. Do I

50:59

think Dinah can do it in one

51:02

day? Probably not. Like that

51:04

might be a risk you have to take, but in

51:06

theory, this is a moment where Queenie, Dinah,

51:09

put aside their differences, work together

51:11

for the good of houndstooth, and

51:13

make these dumb dogs exactly alike.

51:16

Yes. Amber

51:18

tells the fancy woman on the

51:20

phone. She's like, absolutely we can do this. And

51:23

the woman's like, great, I'll drop them off at open. I

51:25

need them back by 5 p.m. Amber's

51:28

like, no problem. She goes to Queenie and Dinah

51:30

and she's like, can I talk to you? And

51:33

they're like, and Amber's like, listen,

51:36

I cleared both of your schedules tomorrow. I

51:38

know that you are in a feud. I

51:41

have gotten you a bonding activity. Yes.

51:45

She says the name of the owner. She

51:48

says, Shin and Blanc, the dog's

51:50

dad. And both Queenie

51:52

and Dinah's jaws drop. And

51:55

they're like, which one of us gets to

51:57

do the dog? Amber's like, no, no, no. There

52:00

are two dogs. You

52:02

will each do a dog and they

52:05

will match. And

52:07

Queenie and Dinah are both thrilled. Amber's

52:10

like, I'm the best manager of all

52:12

time. I'm a genius. Oh,

52:14

no. Oh, no. I

52:17

you can't just do that and then walk

52:19

away. Like, yeah, they're thrilled.

52:21

But Amber sit down with

52:23

them make a game plan. Like, okay. What's

52:26

the mission brief? Like, how old are they?

52:28

How long is their hair coming in? What's

52:30

the achieved goals? I need to see sketches

52:33

rough draft of like how you're planning on

52:35

doing this before I leave you alone. You're

52:37

drawing like a football coach schema on the

52:39

board. Like we're gonna run this play. Right.

52:41

We're starting at the tail. Yeah. It

52:44

needs to be like 14 millimeters

52:46

long at the end. Moving

52:48

up to creating a geometry

52:50

drawing. Yeah. Right. Like the

52:53

head needs to be a

52:55

perfect 180 degree if

52:58

not mission failure. Amber

53:01

arrives at the store 15 minutes before

53:03

it's supposed to open. Queenie

53:06

and Dinah are both there. And

53:08

she's like, well, well, well,

53:10

and they look happy. They're

53:12

chatting. They open the store

53:16

and Escalade pulls up. The

53:18

woman gets out of the Escalade with her

53:20

two dogs. She's

53:22

like, I know they look bad. I

53:25

had to let their hair grow to be as

53:27

long as possible for the show. And that's why

53:29

I needed you to block the whole day because

53:31

like they don't look fancy right now. This

53:35

is not a picture of these dogs, but it

53:37

is the right vibe. Oh, buddy.

53:41

That's so the picture I'm looking at

53:43

that dog's name is Scruff. And they're

53:46

a very good pup. You know, they're not

53:48

a show dog. They are just like Scruff

53:51

has been like your

53:53

family friend's dog for like most of your life.

53:56

It feels like you just love to give them

53:58

a hug every now and again. They can be

54:00

a little testy as they're getting older. But you know what? They're

54:03

a very good patient dog. That is not

54:05

a show dog. That is just, that's good

54:07

old scruff. This is a dog that's like

54:09

a regular at a bar, right?

54:11

Like she's not, it's not

54:13

fancy. And

54:16

she's like, these are my dogs. The

54:18

stylists are like, okay, thank

54:21

you so much. The woman drops her

54:23

dogs off and they leave. And Amber's like, this is

54:25

so great. We're all going to work together. We're

54:27

going to make a plan. We're going to make

54:29

these two dogs like full glow up. They're going

54:32

to look incredible. And the

54:34

stylists are like, this

54:37

is a good old fashioned style off.

54:40

Absolutely. And it'd be like

54:43

right before you said it, that oh no,

54:46

these two are absolutely going to be

54:48

like, which dog looks better? Not do

54:50

these dogs look exactly alike. Amber

54:52

is like, no, no, no, no, no, no, no,

54:54

no. This is not a style off. Queenie

54:57

and Dinah are like, it's a style

54:59

off. First,

55:01

the dogs must be bathed. They

55:05

take them into a little bathing room. They wet

55:07

them all down. They like massage the dogs with

55:09

their shampoo. Queenie as a special

55:11

conditioner. Dinah's using her

55:13

celebrity dog products. They

55:15

both do the shampoo like very gently. They're

55:17

like massaging the dogs between their eyes to like

55:19

make sure that they are very clean. The

55:22

dogs are just sitting there. They look bored. Yeah,

55:26

the dogs, they're used to that. They're very

55:28

well behaved. It's like, it's like, it's like

55:30

rich kids not being used to like the

55:32

fact that they're going through something that normal

55:35

people get to do. The

55:37

dogs are just sitting there. Dinah decides to

55:39

wash her dog again. Oh. And

55:42

Queenie is like, oh, is that how you're using

55:45

so much of my product? And

55:48

Amber is like, stop it. Queenie

55:52

double conditions her dog. They

55:54

both apply like heat protectant. And

55:57

then they dry the dogs with a towel and they blow

55:59

dry them. And Zaina is

56:01

like yelling across the dog's blunt. She's like, you

56:03

hold the blow dryer too close. Like

56:06

if you back it up, it'll work better for this.

56:09

And Queenie just turns the music up. They'll

56:15

have to brush the dogs while they blow dry.

56:17

So this is like a very long process. Clearly.

56:20

Everyone's getting like an elbow repetitive

56:22

use injury, right? Like it is

56:24

hard. Yeah. Then

56:26

they have to use like a tiny razor to

56:28

shape in between the dog's little paws. So you

56:30

can see the paws and then they have to

56:32

trim their nails. Next, they have

56:35

to trim the body of the dogs. Bichons

56:38

are all about shape. I

56:40

want you to, I have watched a lot of videos on

56:42

how to groom a

56:45

Bichon for competition. And

56:47

the best way I can describe it is that it's like

56:49

trying to trim a hedge. Right?

56:52

Like it's like about shape. So

56:55

they are going zip, zip, zip, zip, zip.

56:57

The tiniest pieces of hair are falling to

56:59

the ground. Zaina and Queenie are

57:01

both backing up 10 paces. They're looking at the

57:03

dogs. They're coming back. They're submitting a guess. The

57:07

haircut is supposed to be like close to the

57:09

body in the torso and then fluffier in the

57:11

legs. The whole time they're tipping, they're also sniping

57:13

at each other. They're

57:16

like, your dog's hair is too long on his stomach. They're

57:18

not going to match. They're like,

57:20

your dog's nails are too long. They're not going to match.

57:23

By 3 p.m., they have

57:25

been working all day. They are done with the

57:27

bodies and they are moving on to the big

57:29

fluffy heads. Zaina's

57:31

dog is like slightly antsier than Queenie's

57:33

dog and keeps turning to like look

57:35

across the salon. And Zaina is like,

57:37

can you, to Amber, like can you make

57:40

Queenie and her dog move? She's distracting

57:42

my dog. I

57:46

mean, have these dogs been fed and walked

57:48

in this time or they've been just on

57:52

the table, on the slab? Amber is

57:54

like, no, I will not move her dog.

57:57

Like, find out what your dog needs. and

58:00

figure it out. Queenie

58:02

and Dinah are both using the finest tooth

58:05

combs you could find to pull these

58:07

dogs hair out, out, out, out. Right,

58:10

and then the tiniest... Yes, their heads

58:12

are like beach balls. They're like

58:14

the biggest round dog heads in the whole world.

58:18

They're using a razor to get the eye crusties out

58:20

to make their eye holes look like little portholes

58:23

to hell. They're

58:25

holding the dog's nose, it's a

58:27

drawer handle while they're scissors snip.

58:29

It's insane. Meanwhile, Savannah

58:32

has styled like 22 dogs today to

58:34

pick up the flag. She's just walking back

58:36

and forth with big dogs this whole time, cleaning

58:38

them up and sending them back out. The

58:42

woman is coming back at me. Yep.

58:44

Amber is becoming stressed because Dinah keeps

58:47

stopping to take videos. Dinah,

58:50

no. But her dog is looking

58:52

really round and fluffy. Queenie, who

58:54

has been going slower all day because she's

58:56

clearly less used to this, is

58:59

also, has her dog looking very round

59:01

and fluffy. At

59:04

4.45, Amber is like Queenie,

59:07

and Queenie looks over her and she's like, there's

59:09

a little hair that's like way too

59:11

long in the back of your dog's head. Like, can

59:13

you please get that? And Queenie's like,

59:16

oh my God, yes, good eye. And she darts

59:18

over to get her scissors out of the sink.

59:20

And as she darts, she bumps into Dinah. No.

59:25

Who has the scissors in her hand? Oh no. And

59:27

she drops a little tongue. No!

59:32

Kelsey, no! And with the bottom of the beach and free face,

59:35

fear head. No!

59:38

Kelsey, no. Did we clear

59:40

the dog is five? Oh

59:42

yeah, no. It is the fear shape that

59:44

is no longer five. Absolutely,

59:47

yeah, I get that. I get

59:49

that they failed their mission now.

59:53

Unless you take a chunk

59:55

out of the other dog's head too, you'd be

59:57

like, clearly that's the style, right? Yeah, what are

59:59

you gonna do? do here. You have a

1:00:01

chunk missing. I

1:00:03

mean, I'm assuming that

1:00:06

glue is not enough.

1:00:09

Oh, you know what? I got it. I have this laid on

1:00:12

me. Dog extension.

1:00:17

I love this plan. And I don't think it would

1:00:19

be a bad idea if they were not

1:00:22

running out of time. Yeah, Queenie

1:00:24

is so apologetic,

1:00:26

right? Like she did not mean

1:00:28

to bump Dinah out. And Dinah

1:00:30

is so angry. Like, yeah, combing

1:00:33

and like this cannot be fixed.

1:00:36

And she's like, Amber, what do I do? And

1:00:38

Amber is like, you're gonna have to make the

1:00:40

whole sphere smaller. Like

1:00:43

to make it look even. Yeah,

1:00:45

that's the only real solution. And then you had

1:00:47

to do the exact same length on the other

1:00:49

one. And that's well, that's Dinah's

1:00:51

point. Dinah's like, well, this isn't fair. If

1:00:53

my dog has to have a smaller head,

1:00:55

Queenie's dog has to have a smaller head

1:00:57

too. But then the question is, do you

1:00:59

this woman who specifically grew her dog's hair

1:01:02

out? Do you think it's more important to

1:01:04

her for them to match or

1:01:06

for the circle to be as big as

1:01:08

possible? That's the question du jour. I

1:01:12

mean, I'm not familiar with AKC standards. I

1:01:14

don't know if it's like a specific length

1:01:17

for the shape of the Bijon Freezay

1:01:19

head to be the

1:01:22

sensible thing to do would be to call her and be

1:01:24

like, Hey, I know you're on your way. I just wanted

1:01:26

to ask, which is more

1:01:28

important to you size of roundness or

1:01:31

or exact matchiness because

1:01:34

we are so close to being finished. But

1:01:37

we just want to be sure that

1:01:39

we know your preferences. I love that. That's

1:01:41

not what's gonna happen here. No,

1:01:44

it isn't. Amber is like, she's

1:01:47

like, we're just gonna leave one of them bigger.

1:01:49

And the two of you are going to have

1:01:51

to work together to make this dog's head a

1:01:54

perfect circle in the time before this woman gets

1:01:56

here. No one is happy about

1:01:58

this. They are like both grumbling.

1:02:00

Dinah is so angry there's like steam

1:02:02

coming out of her ears like they're

1:02:04

furious. But they get this dog's

1:02:07

head made a smaller circle and they're

1:02:09

like fine it's done. They have

1:02:11

like five minutes left. Dinah

1:02:13

is so pissed. She's

1:02:16

like you did this on purpose to

1:02:18

Queenie and then she marches into

1:02:20

the back room all the dogs

1:02:22

are barking. The music is so high and

1:02:25

she unscrews the lids on

1:02:27

Queenie's shampoos and conditioners and dumps them

1:02:29

down the drain. Oh

1:02:33

wow that escalated

1:02:36

quickly. Queenie goes to the

1:02:38

army back there. She begins dumping

1:02:40

Dinah's celebrity dog products down the drain.

1:02:43

They are both yelling. That's less effective. She has

1:02:45

a sponsorship. She's gonna

1:02:47

just get more of that for free Queenie.

1:02:49

That is less effective. Do you intervene

1:02:51

and put

1:02:53

your body in between the

1:02:56

product wars? Yes

1:02:59

you intervened but only for the sake

1:03:01

the fact that the client is almost

1:03:03

there and this is not how we

1:03:06

behave at houndstooth. Amber is

1:03:08

watching. She's panicking. They are both

1:03:10

yelling. A lot of dogs are

1:03:13

barking because people are yelling. Queenie

1:03:15

is like accusing Dinah of cheating

1:03:17

at dog grooming. Dinah is accusing

1:03:19

Queenie of being low class. They're

1:03:21

getting closer and closer together and

1:03:24

Amber is like oh my god

1:03:26

are these grown women gonna fist

1:03:28

fight? That is deranged. As

1:03:31

this is happening Savannah headphones in

1:03:33

comes in with her little golden

1:03:36

retriever puts it in the bath.

1:03:38

They're yelling at each other. Savannah turns

1:03:40

the water on. She turns around.

1:03:42

She takes her headphones out. She's um hey

1:03:45

sorry to interrupt. Where's the shampoo?

1:03:49

And they're all like what?

1:03:52

What? You don't

1:03:54

have your own Savannah? Mm-hmm.

1:03:58

You don't have your own shampoo? You think there's

1:04:00

a communal shampoo, Savannah, after all

1:04:02

these weeks. Mm-hmm. They're like,

1:04:04

what do you mean? And Savannah's like, oh, there's

1:04:06

no shampoo here. Like, how am I supposed to

1:04:09

wash the dog? And

1:04:11

Amber's like, what shampoo have you been

1:04:13

using? And then Savannah

1:04:15

is like, oh, you know, whichever one's

1:04:17

usually in here. And she

1:04:19

picks up Queenie's bottle off

1:04:22

the floor. I wish I

1:04:24

had said something. I have been wondering whether

1:04:26

Little Quiet Savannah has been the culprit this

1:04:29

whole time. But I'm like, you

1:04:31

know, we're just gonna

1:04:33

let that lie. You know what? Because Savannah is

1:04:35

over there minding her own business. And you know

1:04:37

what? Let her do her thing. Amber

1:04:40

is like, oh my

1:04:42

God, this is great news. This

1:04:44

whole feud was a big misunderstanding.

1:04:47

She's like, Queenie and Dinah, isn't this

1:04:49

so funny? It was Savannah.

1:04:53

Savannah has moved on. She has her headphones in. She's

1:04:55

shampooing the dog. She's oblivious. Amber's

1:04:57

like, the two of you can chill out

1:04:59

now. Like, your feud was based on nothing.

1:05:02

And Dinah's like, what

1:05:04

are you talking about? And

1:05:07

Amber's like, Queenie thought that you

1:05:09

were stealing her conditioner. And

1:05:12

Dinah's like, why would I steal her cheap

1:05:14

conditioner? And Queenie

1:05:16

is like, you're a bitch. And now they are

1:05:19

like really fighting. Oh

1:05:22

no. Oh no. So

1:05:28

just to backtrack, it appears that Queenie

1:05:30

has never actually told Dinah what the

1:05:32

issue is. Just let this build up

1:05:35

until it became this absolute

1:05:39

toxic cesspool that it has

1:05:41

become. Wow,

1:05:45

wow, wow, wow. Going back to the

1:05:47

beginnings. Turns out Amber had a great

1:05:49

idea by talking and speaking up instead

1:05:51

of letting things sit. The fancy lady will be

1:05:54

here at any minute. Your two dog rumors

1:05:56

are screaming at each other. How

1:05:58

do you get them to stop? grab

1:06:01

the squeaky toys squeaky squeaky cool distract

1:06:03

them ever grabs the like nozzle

1:06:05

and sprays water at their

1:06:08

feet they both

1:06:10

shriek and

1:06:13

she's like listen to me you have to stop like

1:06:15

the fancy lady is gonna be here at any minute

1:06:17

and when she gets here we need a explanation

1:06:20

for why one of these dogs has a

1:06:22

smaller head than the other Queenie

1:06:27

and Diana are like well what are you gonna tell her and

1:06:30

Queenie is like Dinah did this Dinah's

1:06:33

dog is the one with the smaller head and

1:06:35

Dinah's like you literally hit

1:06:37

me and Queenie

1:06:39

is like but my dog looks perfect both

1:06:44

excellent point however not

1:06:46

the fancy lady's problem yes and

1:06:48

Amber also knows that the fancy lady

1:06:50

all fancy rich ladies want there to

1:06:52

be a consequence for

1:06:55

any problem that they face so

1:06:57

she is like I'm gonna have to

1:06:59

blame someone probably I'm

1:07:01

gonna have to tell this woman that

1:07:03

someone's head rolled for this so

1:07:07

she's like Queenie fucked

1:07:09

up Dinah's dog but it was an accident but

1:07:12

if I get rid

1:07:15

of Queenie Dinah only

1:07:17

does like one dog a day but

1:07:20

if I get rid of Dinah I

1:07:23

lose like the prestige of the

1:07:25

shop right what do you think I

1:07:29

think that you take firing off the

1:07:31

table like heads will roll like I

1:07:34

get that in theory like

1:07:36

fancy lady understands money you

1:07:40

might be able to appease her

1:07:42

by offering like we're only going

1:07:45

to charge you for the perfect

1:07:47

dog which huge blow and then

1:07:50

you have to determine though who gets

1:07:52

what tip and what payout from that

1:07:54

day and

1:07:56

honestly the best solution

1:07:58

might just be You

1:08:00

know what? In honor of both of

1:08:03

you keeping your jobs after being so

1:08:05

unprofessional, Amber keeps some money. Amber

1:08:08

keeps some money, sends them home, they come

1:08:10

back, start fresh the next day, and

1:08:13

that is the solution I propose. Yes. Amber

1:08:16

is like, both of you go home.

1:08:18

Like, I don't want you here when

1:08:20

this fancy lady arrives and I will take

1:08:22

care of it. The

1:08:25

fancy lady shows up. Amber's like,

1:08:27

here are your dogs. Aren't they

1:08:29

so beautiful? And the fancy lady

1:08:31

is like, they are beautiful, but

1:08:33

isn't that one a little bit

1:08:35

smaller? And Amber is like, is it? Roll

1:08:40

for bluff, Amber. Roll for bluff. And the woman's

1:08:42

like, I want the littler one for free. There

1:08:45

you go. And Amber's like,

1:08:48

okay. Sure. The

1:08:50

littler one is now free.

1:08:53

And the woman's like, okay, thank

1:08:55

you. But then she does that thing where she's like,

1:08:57

can I speak to the manager? I am

1:09:00

the manager. And Amber's like, I am the manager. And

1:09:02

then this woman lays into her. And

1:09:05

she's like, what are you going to

1:09:07

do about this? Like this place is poorly run. And

1:09:10

Amber is like, I'm so sorry, we'll

1:09:12

do better next time. This

1:09:14

woman leaves. And then Amber calls the

1:09:16

owner. And she's

1:09:18

like, I quit. Yes,

1:09:23

yes, take the money and

1:09:25

run. She's like, goodbye. And she

1:09:29

quits the houndstooth salon forever.

1:09:32

We are at the end. How do you feel?

1:09:34

Whose side are you on?

1:09:36

Let's debrief. I

1:09:40

am clearly still on Amber's side.

1:09:42

Like Amber has done nothing wrong

1:09:44

in this entire story. Bless

1:09:47

her for doing her best

1:09:49

under physical circumstances. And also

1:09:52

surprisingly, I am still

1:09:54

on Savannah's side. Like, I

1:09:57

know, like she's just there doing her job, putting

1:09:59

in her hours, the fact that no

1:10:01

one told her that you have to

1:10:03

bring in your own product to use

1:10:05

on these dogs is clearly

1:10:08

someone's fault. Do

1:10:10

you want my final updates? Of

1:10:12

course I do. My final updates

1:10:14

are Amber did move on.

1:10:17

She got a new job. She's doing

1:10:19

fine. Great. Queenie,

1:10:21

like a couple days after this incident,

1:10:23

remembered very vaguely that the first week

1:10:25

that Savannah started, she was like, of

1:10:27

course you can use my products.

1:10:29

No problem. Wow,

1:10:35

that 65 year old memory really came

1:10:37

back to bite her in the end. Within

1:10:40

the next two weeks, Queenie,

1:10:44

Dinah, and Savannah all quit.

1:10:48

The houndstooth is toothless. The houndstooth

1:10:51

closed. Wow. Wow.

1:10:55

Because there were no employees left

1:10:57

and no prestige. Yeah. Zero

1:11:00

prestige. Oh wow. The

1:11:02

owner is out. So much

1:11:04

dog money. Yes. And it's

1:11:06

a shame that the houndstooth salon

1:11:08

doesn't exist anymore because the fancy

1:11:11

lady's dog won. Big head or small

1:11:13

head? Small head. Ah.

1:11:15

What? Oh, my heart

1:11:17

is racing right now. Wow.

1:11:36

Wow. Wow.

1:11:40

Every dog has its day no matter the size of its

1:11:42

fluffy head. Hey,

1:11:48

thank you so much for coming on the show. It

1:11:50

was a delight to have you. Kelsey,

1:11:53

the pleasure was all mine.

1:11:55

I am so happy right

1:11:57

now for everyone involved. Thank

1:12:04

you for listening to Normal Gossip. If

1:12:06

you have a gossip story to share with

1:12:09

us, email us at normalgossip at thedictor.com or

1:12:12

you can leave us a voicemail at 2679-GOSSIP. If

1:12:16

you love this podcast and want us to keep making

1:12:18

it, become a friend or a friend of a friend

1:12:21

at supportnormalgossip.com. You

1:12:23

can follow the show on Instagram and TikTok

1:12:26

at normalgossip. You can

1:12:28

follow Kelsey on all social media at

1:12:30

at McKinney Kelsey. This

1:12:32

podcast was produced by Alex Sirjohn-Loughlin.

1:12:35

Justin Ellis is Defector's project editor.

1:12:38

Jasper Wang and Sean Poon are Defector's

1:12:40

business guides. Tom Wei is

1:12:42

our editor-in-chief. J.Tolviera

1:12:44

is our associate producer. Abigail

1:12:46

Siegel is our intern. Jan

1:12:49

McQuade runs our merch store, which you can

1:12:51

find at normalgossip.store. Tara

1:12:53

Takogi designed our show art. Thanks

1:12:56

to the rest of the Defector staff. Defector

1:12:58

Media is a collectively owned, subscriber-based

1:13:00

media company. Normal

1:13:02

Gossip is a proud member of Radiotopion.

1:13:05

Normal Gossip is hosted by Kelsey McKinney. I'm

1:13:08

Emma, and remember, you did not hear

1:13:10

this from me. Radiotopion.

1:13:29

From PRX.

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