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Guests: Carolyn Bennett Sullivan, Shep Hyken.

In this week’s episode of The One Last Thought Podcast, we are joined by two great leaders in Carolyn Bennett Sullivan, and Shep Hyken. Unbeknownst to one another, they were both sharing thoughts about the importance of gratitude and its positive impact on every facet of life, from business to personal and everything in between.

Guest bios: 

Carolyn Bennett Sullivan is a Change Management Specialist, Vice President of Softgolf™ and Leadership Development Consultant for The Lattitude Group.

Shep Hyken is a customer service and experience expert. He is a New York Times and Wall Street Journal bestelling author and an award-winning keynote speaker.

Connect with our guests:

Carolyn Bennett Sullivan:

Twitter: https://twitter.com/cbsullivan

Website: carolynbsullivan.com

Email: cbsullivan17@gmail.com

LinkedIn: linkedin.com/in/carolynbennettsullivan

Shep Hyken:

LinkedIn: https://www.linkedin.com/in/shephyken/

Twitter: https://twitter.com/Hyken

Website: https://hyken.com

Facebook: https://www.facebook.com/ShepHykenSpeaker

YouTube: https://www.youtube.com/user/shephyken

Instagram: https://www.instagram.com/shephyken/?hl=en

Promotions & Giveaways:

Shep Hyken:

Shep’s most recent book, "The Convenience Revolution: How to Deliver a Customer Service Experience That Disrupts the Competition and Creates Fierce Loyalty" is available everywhere! Here is where to order: https://www.amazon.com/Convenience-Revolution-Customer-Experience-Competition/dp/1640950524

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