In a specially extended edition, we have Jon Zilkha, the controller of BBC World Service English, in the studio to answer listeners’ questions about what they’ve heard on the World Service in the past year. Some are happy - others feel there’s work to be done!

Topics include news coverage of the Middle East conflict, proposed schedule changes and the BBC’s long-term finances.

Presenter: Rajan DatarProducer: Howard Shannon.A Whistledown production for the BBC World Service