Webinar recording from 24 May 2022.

The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the UK. The aim of the awards is to improve patient and staff experience by sharing and celebrating best practice. With over 20 categories in this year’s awards, there is an opportunity for a diverse range of teams to showcase their work.

In this podcast, we discuss what makes a successful entry with our Question & Answer Session. Our panelists, consisting of judges and previous winners (from NHS trusts and industry), answer questions posed by prospective PENNA entrants on all things submission related. The conversation includes top tips on how to ensure you demonstrate the impact of your work on patient and staff experience.