Got a new cable modem for home or work? Got it hooked up? Got it set up? Is it working yet? No? Did you get activated? Yes? What’s going on? Connectivity 101 Sam found out the hard way. He did everything he was supposed to by the instructions (he even read them!), but to no avail. One quick call to Q&A he got directed in the right direction. So, what did he have to do? Well, we’ll talk about it!