Welcome back to the podcast! In this episode we are joined by Frankie Tayar. We discuss what it means to run efficient and high-volume shipping, details on how they have been able to leverage that portal to have a higher volume of shipping on a daily basis, shipping integration, and so much more! 

 01:55 – Interview starts, learn more about Frankie’s background and how he came into the QAD space.
06:41 – What is his role at Broom Street.
09:01 – Diving into mobile apps, portals, and web apps and the different types of portals 
10:38 – What is the difference between an internal portal and a browse and more on supplier portals, what they do, how to utilize them, how they work. 
14:49 – His advice on how someone who is in finance that is using QAD could integrate the supplier portal into their daily tasks.
19:46 – How a customer portal works and how it benefits the customer.
23:48 – More on their shipping portal, what it does, how it works, its competitive advantage, and high-volume shipping.
39:26 – Broom Street's portal competitive advantage with prioritizing shipping, employee metrics and tracking, visibility during the entire process, elimination of pulling in extra departments, and more.
42:26 – What the benefits are of the portal being independent/standalone.
44:51 – Broom Street product development and the importance of development. 

Resources:
ISS Global
Broom Street Portals
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